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Hotel JS Palma Stay

Certificate of Excellence
C/ Pins 26, 7610 Can Pastilla, Majorca, Spain
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Hotel JS Palma Stay
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267 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Douglas, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Am a 20 year old girl and I booked this holiday as couple but me and my partner split up so we both went here solo ! They did really well to change and organize the rooms for us :) this place is excellent I was kind of nervous as this was my first time away on my own but... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed for a week in June at the hotel, although the hotel was a lovely resort and very clean. However as I am a coeliac which means I have to stick to gluten free diet, they were informed at time of booking of this and called hotel directly who assured me it would b fine to eat there but... More 

Was this review helpful? Yes 1
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my second visit to this hotel, I'm always a little anxious revisiting a place in case it's not as good as my first visit. I didn't need to worry it was as good if not better. Our reception on arrival was excellent the gentleman was friendly, informative and had all the time in the world to answer any... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. We are very proud of our Hotel and the Team that work here so it is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time... More 

Belfast
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here from the 16th to 26th June 2015. On arrival our mini suite was not available for the first night as they had allocated to one of their corporate guests. This was disappointing but I couldn't fault the standard of the hotel. The hotel was very clean, well maintained and the food was of a very high standard.... More 

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you very much for having chosen our JS Palma Stay Hotel during your days in Palma de Mallorca. Your review about the hotel has made our day a bright one. We are very grateful for your posting in TripAdvisor and sharing it with the community. We are sorry that your room was not available. However, we are... More 

Merthyr Tydfil, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

room was lovely very clean nice size,nice outside balcony with nice view,the pool was lovely and warm, really enjoyed my stay there would definatly stay there again was a real pleasure have not got a bad word to say about this lovely hotel would recommend this hotel to anyone thinking of staying there

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you very much for having chosen our JS Palma Stay Hotel during your days in Palma de Mallorca. Your review about the hotel has made our day a bright one. We are very grateful for your posting it in TripAdvisor and sharing it with the community. As you mentioned, the hotel is ideally located for exploring the... More 

UK
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a week in June, |I picked it because of the reviews, firstly I would like to list the positive points. The location from the airport is excellent if you don't like long transfers, 12 minutes and we were there 13 euros in taxi. Yes there is aircraft noise from the planes leaving about every 15 minutes but... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. As you said, our hotel is very close to the airport. It only takes 5 minutes from the arrivals terminal. Taxi will charge per km and cost is under 20€. You have also a bus every 30 minutes.... More 

Ardee, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Arrived in Palma late Friday night, booked here for 2 nights, definitely not disappointed... Lovely relaxing atmosphere.... Room is compact but nicely done. Planes overhead could be annoying but you don't really hear them after a while. Didn't eat at the restaurant so can't comment on that. Beautiful restaurant out the front door turn right and first place you come... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. We are happy that you valued so positively the location of the hotel, so close to the beach, with “bon restos” and shops nearby. We are glad you had the chance to go into Palma itself, especially as... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice relaxing stay here staff were brilliant from start to finish. Great location for everything airport beach restaurants bars all very close. Very modern up to date hotel all you want. Only fault is my time here wasn't long enough

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you very much for having chosen our JS Palma Stay Hotel during your days in Palma de Mallorca. Your review about the hotel has made our day a bright one. We are very grateful for your posting it in TripAdvisor and sharing it with the community. We are overjoyed that you chose to highlight our magnificent location... More 

Prague, Czech Republic
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful new design hotel. Excellent breakfast at 5 * hotel. Nice room and a nice pool. The only one that disappointed us is a remote beach which is very pretty and alternating weather in Mallorca Great Hotel

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you so much for sending in a review I’m delighted you had such a great stay. It is great to read your review following your recent stay with us. We are also pleased that you were able to enjoy the variety of food that we serve and we hope that not only the different buffets, but also... More 

Sheffield, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So pleased to have come across this hotel, everything has been really well done, from the spotless of the rooms to the super friendliness of the staff our stay has been perfect Unfortunately, even though I have not down marked it, it's too full and the poolside is packed

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you so much for sending in a review. It is such a boost to morale to all when we receive feedback like this. We are delighted to hear that you were treated with the care and attention that we strive to offer to all our guests. Also, we are ever so pleased that you were very satisfied... More 

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