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Hotel JS Palma Stay

Certificate of Excellence
C/ Pins 26, 7610 Can Pastilla, Majorca, Spain
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1 room 1 guest
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Hotel JS Palma Stay
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315 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When entering the hotel, me and my best friend were very impressed with the look of it. The hotel looked very modern and clean on the outside. The food provided was okay, but the cutlery and dishes were dirty every time we visited the restaurant (we found a big piece of chicken with ketchup on one occasion). I have also... More 

Was this review helpful? Yes 3
Lancashire, England
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We had 5 nights at this hotel ( beginning of August) which we chose as it was near to the airport and beach. The room was a little on the small size and the aircon could have been more powerful but it was clean and modern and also had a good shower. The staff at the desk and in the... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, thank you very much for having chosen our JS Palma Stay Hotel during your days in Palma de Mallorca. Your review about the hotel has made our day a bright one. We are very grateful for your post. We are overjoyed that you chose to highlight our magnificent location near the airport, just 500 metres from the beach.... More 

South Lanarkshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel great location. Staff very pleasant and helpful especially Monica at bar and Jesus at reception. Pools lovely especially with pool bar facility. Room quite small but very clean with comfortable beds and great view from room 40008 out to sea. Food was excellent both for breakfast and dinner. Always something to suit every taste. Problem getting sunbed as... More 

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you had such a good time. We are also very pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they... More 

Alloa, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

On entering the hotel I was initially impressed. The reception staff were very friendly and accommodating . Room was spotlessly clean but the bathroom was very very tiny. Food was fine no complaints, but some of the cutlery and dishes were not clean. I can see in other reviews that this has been a complaint. That makes me a bit... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, further to your recent stay at our hotel, we are in receipt of your feedback which you very kindly took the time to complete. We are pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. Regarding your comments... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was here with my wife for a week. It was our first time when we visit Mallorca. First impressions abojt this hotel when we arrived was very good. Clean room,clean outside and very quiet. Hotel is very close to the sea, from 4th floor you can see sea. A very bad thing are dishes and glasses.Each time when we... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday with your wife but also for taking the time to share your review with us. We are overjoyed that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. What’s more, the great public... More 

Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

spent a week there from 7 to 14 august had a great time beach is just round the corner from the hotel place is very clean very friendly close to palma airport didnt really hear the planes flying near by great for cycling as well you can cycle all the way to palma on a cycle track very safe only... More 

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you so much for sharing what a good time you had at our hotel! We are overjoyed that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. We are also very happy to hear, that you enjoyed the beautifule cycling route to Palma. Also, thank you very much for the... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good clean hotel. Very close to the airport, clean rooms, friendly staff. The pools are a bit small and can get a bit crowded. For some people the rooms might be a bit small, but for a week or two it is ok.

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you for staying at our hotel on your recent trip to Mallorca and for taking the time to share your review with us. It gives us great pleasure to learn that you have enjoyed the JS Palma Stay Hotel experience, and our friendly staff. We are also happy to hear that you chose to highlight our magnificent... More 

Milngavie
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm just back from a fabulous holiday in this Hotel.. It's 10 minutes from the airport and is about 150 metres from the lovely sheltered beach of Can Pastilla. Looking at the reviews I reckoned that the JS Palma Stay was the best hotel there, and it is. I warmly recommend it. The location is superb, the food is plentiful,... More 

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Thank you very much for having chosen our JS Palma Stay Hotel during your days in Palma de Mallorca. Your review about the hotel has made our day a bright one. We are very grateful for your post. We are overjoyed that you chose to highlight our magnificent location near the airport, and just a few metres from... More 

Alloa, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Upon arrival were greeted with a glass of champagne, lovely after our flight. Our room was clean, fresh and bright and was serviced every day. The staff were all very helpful and pleasant and work extremely hard. Fantastic location, few minutes from beach, fabulous walk way/cycle path into Palma. Only down side to hotel was that there was not enough... More 

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, Further to your recent stay at our hotel, I am in receipt of your feedback which you very kindly took the time to complete online. As you mentioned, the hotel is ideally located for exploring the Palma landmarks, and many interesting attractions can be found within easy reach of the property. We are also pleased to read that... More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel looks beautiful, it's small but perfectly formed. For a cheap and cheerful break in August (£450 half board for a week) Initial first impressions were good, with a clean reception and lovely pool / room. It is also near a long stretch of quiet beach in walking distance with some bars and restaurants. That being said, this is... More 

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Palma Stay, responded to this review

Dear Guest, We do appreciate you posting your thoughts here following your stay. Naturally I am terribly disappointed that our staff members did not show case the usual level of hospitality which we pride ourselves on and you found that the hotel was dirty. I have shared your feedback with the entire team at the hotel. Please be assured that... More 

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