Excellent food but you must eat at regular hours. We arrived in the afternoon and had to walk down the street for lunch. Beds are uncomfortable and air-conditioning is woefully inadequate. We didn't sleep much and had to leave the balcony door open for ventilation. This lets in a lot of light and noise, not to mention lots of cigarette... more

I booked this hotel for 4 nights in june with my student daughter as a refresher after uni. It was ideal for a relaxing break . The hotel was very welcoming and i was truly impressed by the friendly service by everyone - from reception staff to pool assistant . Food was good and nicely presented as long as you... more

The hotel is quite big and busy. The best of it is that your are on the beach, but at the same time near to Palma. Food it was ok for a 4 star hotel, but not marvellous. We are a large family and unfortunately we could not have rooms together, we know the staff tried their best, they are... more

I have just returned from this hotel and enjoyed the most relaxing and welcome holiday I've had in a long time. Reviews have said this before but I must emphasize that the service is second to none. From the moment you arrive at the reception desk till you sort out your room there is nothing but friendly assistance at all... more

Just back from a lovely trip to illetas and the Riu Palace is superb. The greeting on arrival from a warm and helpful staff, not to forgetting the very welcome glasses of Cava, was the same throughout our stay. This hotel has everything and more any couple could want especially if you only have a short time here. We relaxed... more

Stayed for one week at this hotel and enjoyed all its facilities. Used the bus service from the airport to the hotel (no1 then no3) its a little longer than a cab! Location: Seemed to be an upmarket part of Palma (illetas) - quiet but easy to get around. Hired a car for five days which we feel made the... more

Initially I was going to give this hotel a 4 star, but the customer service was so outstanding, I had to give the hotel 5 stars. From the waiters to housekeeping, everything was first rate. I especially would like to mention Maria at the front desk. She always had a smile on her face and answered every question we had,... more

The best assets of this hotel are the (well chosen) staff and the location.All staff members at all levels are smiley and obliging. Standards of cleanliness and hygiene are high. The manager is always around which is a good sign and he is face to face with guests. Car parking nearby in a secure multi-storey 6E per day. As an... more

We had a 3-night stay here and it was entirely satisfactory and good value for money. Our stay was the final few days of a 2-week stay elsewhere on the island, and we wanted somewhere close to Palma with good swimming and sea views - we were not disappointed. The hotel is a somewhat large, high turnover, operation but very... more