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HSM Canarios Park

3.0 of 5 Calle Antena, 07689 Calas de Majorca, Majorca, Spain
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HSM Canarios Park
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HSM Canarios Park
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1,497 reviews from our community

Traveler rating
    338
    626
    287
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    113
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782
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4
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to HSM Canarios Park as a group of four last June, after reading mixed reviews we were prepared for the worst but there was no need! Admittedly the transfer time from the airport to the hotel can take a while but this depends as on the way there it took just under 3hrs but on the way back... More 

Was this review helpful? Yes 5
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel from start to finish was amazing. The staff were helpful , kind and welcoming. The food was great for all four of us, with plenty on offer even for the fussy eaters! The bedrooms were spotless and the pool side was spotless. The sports complex was wonderful, with lots of fun and games on offer free of charge.... More 

Was this review helpful? Yes 5
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you liked the meals on offer at our restaurant and that Our staff will be very happy to learn of your positive remarks. It is very good... More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 3, 2014

This hotel is very dated the rooms could use a refurb but who goes on holiday to sit in a room!! All round average hotel and wouldnt complain for what we paid hotel is huge and 2 pools which were clean. Good drink selection and food was ok. I never went hungry but there were some strange things served such... More 

Was this review helpful? Yes 6
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement where possible. We would be happy to welcome you again in our hotel or in one... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2014

Great hotel clean basic nothing fancy though, Food dead on good selection of drinks at bar, Staff mostly helpful and friendly!, Good entertainment for kids my two year old really enjoyed kids disco, rooms clean but fairly basic, Overall had a good stay!!!

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 15, 2014

Myself and my parents stayed here from 25th june 2014 - 5th july. I would firstly like to say to all the people giving bad reviews, what do you expect from a 3 star hotel?! i honestly could not fault this hotel or the staff, and the staff are what makes the holiday! BEDROOMS Yes the decor in the rooms... More 

Was this review helpful? Yes 9
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you appreciated our service. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement... More 

Oxfordshire, England
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 6, 2014

We stayed here during the last week in September 2014 and given this was a last minute, very cheap booking we were pleasantly surprised. We were all inclusive and I really wasn't expecting much from the food however, it was actually very good - a bit 'samey' but lots of things on offer daily and fresh produce. The pool area... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you appreciated our service and that Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy to welcome... More 

Coventry, England
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2014

We were there for the final fortnight the hotel was open in 2014 (Sept into Oct), and despite the fact the place was obviously preparing for the winter mothballing you couldn't fault the attitude of the staff & cleaners. We were "all inclusive" and so glad we did that. The food despite being a little "same-y" in choice was excellent... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Senior Contributor
33 reviews 33 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 30, 2014

We went for the last week of the summer holidays. It was obviously busy but we could always get a lounger. We used the pool across the road most days. The breakfast was really good lots of choice, and although the restaurant was busy people were patient and not pushing and shoving, the only thing I'd say is they could... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement where possible. We would be happy to welcome you again in our hotel or in one... More 

Dunstable, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 29, 2014

Incredibly busy hotel, to be fair it was school holidays, although still felt they under-catered in many of the facilities. The sea was a walk down a really rocky and fairly steep path, or a longer route up a roadway, and the pool area was really crowded with absolutely no chance of a sunbed and sometimes not even a chair!... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and... More 

Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2014

My husband & I, booked a 10 day, all inclusive stay at this resort, to celebrate our 1st wedding anniversary & had an enjoyable time. The hotel is obviously old, but the rooms were spacious and clean. We were on our own, so had plenty of space. Could do with a few more coat hangers in the wardrobe.The bed was... More 

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 5
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you appreciated our service. Our staff specially our receptionists will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your... More 

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Additional Information about HSM Canarios Park

Address: Calle Antena, 07689 Calas de Majorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calas de Majorca
Price Range (Based on Average Rates): $
Hotel Class:3 star — HSM Canarios Park 3*
Number of rooms: 323
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Also Known As:
Hsm Canarios Park Hotel Calas De Majorca
HSM Canarios Park Majorca/Calas De Majorca, Spain

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