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HSM Canarios Park

3.0 of 5 Calle Antena, 07689 Calas de Majorca, Majorca, Spain
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HSM Canarios Park
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HSM Canarios Park
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1,493 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is very dated the rooms could use a refurb but who goes on holiday to sit in a room!! All round average hotel and wouldnt complain for what we paid hotel is huge and 2 pools which were clean. Good drink selection and food was ok. I never went hungry but there were some strange things served such... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement where possible. We would be happy to welcome you again in our hotel or in one... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel clean basic nothing fancy though, Food dead on good selection of drinks at bar, Staff mostly helpful and friendly!, Good entertainment for kids my two year old really enjoyed kids disco, rooms clean but fairly basic, Overall had a good stay!!!

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

Myself and my parents stayed here from 25th june 2014 - 5th july. I would firstly like to say to all the people giving bad reviews, what do you expect from a 3 star hotel?! i honestly could not fault this hotel or the staff, and the staff are what makes the holiday! BEDROOMS Yes the decor in the rooms... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you appreciated our service. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement... More 

Oxfordshire, England
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 6, 2014

We stayed here during the last week in September 2014 and given this was a last minute, very cheap booking we were pleasantly surprised. We were all inclusive and I really wasn't expecting much from the food however, it was actually very good - a bit 'samey' but lots of things on offer daily and fresh produce. The pool area... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you appreciated our service and that Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy to welcome... More 

Coventry, England
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 31, 2014

We were there for the final fortnight the hotel was open in 2014 (Sept into Oct), and despite the fact the place was obviously preparing for the winter mothballing you couldn't fault the attitude of the staff & cleaners. We were "all inclusive" and so glad we did that. The food despite being a little "same-y" in choice was excellent... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 30, 2014

We went for the last week of the summer holidays. It was obviously busy but we could always get a lounger. We used the pool across the road most days. The breakfast was really good lots of choice, and although the restaurant was busy people were patient and not pushing and shoving, the only thing I'd say is they could... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement where possible. We would be happy to welcome you again in our hotel or in one... More 

Dunstable, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 29, 2014

Incredibly busy hotel, to be fair it was school holidays, although still felt they under-catered in many of the facilities. The sea was a walk down a really rocky and fairly steep path, or a longer route up a roadway, and the pool area was really crowded with absolutely no chance of a sunbed and sometimes not even a chair!... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and... More 

Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 22, 2014

My husband & I, booked a 10 day, all inclusive stay at this resort, to celebrate our 1st wedding anniversary & had an enjoyable time. The hotel is obviously old, but the rooms were spacious and clean. We were on our own, so had plenty of space. Could do with a few more coat hangers in the wardrobe.The bed was... More 

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you appreciated our service. Our staff specially our receptionists will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your... More 

Welling, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2014

I asked for a quiet room away from the pool/entertainment area, lifts and stair wells - what a waste of time! Above and next to all! Hotel needs a facelift, new menu, a good clean, polite staff!! Devastated!!!

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not satisfy your needs. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and... More 

Warrington, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 17, 2014

I would not return here, I would say more like a 2 star hotel. I'm not that fussy honestly and regretted leaving booking a holiday until the last minute , never again (tried many others and couldn't get it, our fault). With that said, my son STILL has his rash and ezcema from what the doctor said was probably a... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain to give us the opportunity to... More 

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Additional Information about HSM Canarios Park

Address: Calle Antena, 07689 Calas de Majorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calas de Majorca
Price Range (Based on Average Rates): $
Hotel Class:3 star — HSM Canarios Park 3*
Number of rooms: 323
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Also Known As:
Hsm Canarios Park Hotel Calas De Majorca
HSM Canarios Park Majorca/Calas De Majorca, Spain

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