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HSM Canarios Park

Calle Antena, 07689 Calas de Majorca, Majorca, Spain
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HSM Canarios Park
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HSM Canarios Park
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1,499 reviews from our community

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783
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaconsfield, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I went on holiday with my boyfriend in September 2014. It was once schools had gone back so the pools were not too busey. I never found the pools too packed and we never struggled to get a sunbed. The beach is a 5 or 10 minute walk from the hotel. I was very suprised to see the goats on... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer and especially your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit... More 

Milton Keynes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

7 of us came to this hotel in September 2011 which included 2 of our grandchildren , the place then needed a bit of a revamp the rooms were small and dated and the food was OK but the staff are very friendly and helpful, the entertainment team were great as well didn't stop working day and night there is... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked the meals on offer at our restaurant and that you enjoyed the animation program we offer in our hotel. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible.... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2015

We went to HSM Canarios Park as a group of four last June, after reading mixed reviews we were prepared for the worst but there was no need! Admittedly the transfer time from the airport to the hotel can take a while but this depends as on the way there it took just under 3hrs but on the way back... More 

Was this review helpful? Yes 8
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2015

This hotel from start to finish was amazing. The staff were helpful , kind and welcoming. The food was great for all four of us, with plenty on offer even for the fussy eaters! The bedrooms were spotless and the pool side was spotless. The sports complex was wonderful, with lots of fun and games on offer free of charge.... More 

Was this review helpful? Yes 7
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you liked the meals on offer at our restaurant and that Our staff will be very happy to learn of your positive remarks. It is very good... More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 3, 2014

This hotel is very dated the rooms could use a refurb but who goes on holiday to sit in a room!! All round average hotel and wouldnt complain for what we paid hotel is huge and 2 pools which were clean. Good drink selection and food was ok. I never went hungry but there were some strange things served such... More 

Was this review helpful? Yes 6
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement where possible. We would be happy to welcome you again in our hotel or in one... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2014

Great hotel clean basic nothing fancy though, Food dead on good selection of drinks at bar, Staff mostly helpful and friendly!, Good entertainment for kids my two year old really enjoyed kids disco, rooms clean but fairly basic, Overall had a good stay!!!

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 15, 2014

Myself and my parents stayed here from 25th june 2014 - 5th july. I would firstly like to say to all the people giving bad reviews, what do you expect from a 3 star hotel?! i honestly could not fault this hotel or the staff, and the staff are what makes the holiday! BEDROOMS Yes the decor in the rooms... More 

Was this review helpful? Yes 10
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you appreciated our service. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement... More 

Oxfordshire, England
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 6, 2014

We stayed here during the last week in September 2014 and given this was a last minute, very cheap booking we were pleasantly surprised. We were all inclusive and I really wasn't expecting much from the food however, it was actually very good - a bit 'samey' but lots of things on offer daily and fresh produce. The pool area... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you appreciated our service and that Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy to welcome... More 

Coventry, England
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2014

We were there for the final fortnight the hotel was open in 2014 (Sept into Oct), and despite the fact the place was obviously preparing for the winter mothballing you couldn't fault the attitude of the staff & cleaners. We were "all inclusive" and so glad we did that. The food despite being a little "same-y" in choice was excellent... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Senior Contributor
37 reviews 37 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 30, 2014

We went for the last week of the summer holidays. It was obviously busy but we could always get a lounger. We used the pool across the road most days. The breakfast was really good lots of choice, and although the restaurant was busy people were patient and not pushing and shoving, the only thing I'd say is they could... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is responsible for that area in order to ensure improvement where possible. We would be happy to welcome you again in our hotel or in one... More 

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