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Inturotel Cala Esmeralda

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Traveler (1886)
Dining (143)
Room & Suite (133)
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About

#1 of 46 hotels in Cala d'Or
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
Modern and comfortable "adults only" Hotel surrounded by Mediterranean gardens in front of the beautiful beach of Cala Esmeralda. It is located a short distance away from the centre of Cala d'Or, Mallorca's beautiful East-coast resort distinguished by its Ibiza style architecture.The Hotel offers 152 rooms facing the sea or beautiful gardens. Between the facilities the hotel features 24 hours reception, free Wifi in lobby, buffet style restaurant, lounge bar, snack bar, freshwater outdoor pool and a second one with lagoon-style with an impressive beachfront setting, both surrounded by spacious sun terraces. A hard tennis court, a playground and a conference room are also available. Daily doctor's visit
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Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Bar / lounge
Beach
Bicycle rental
Airport transportation
Wifi
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Diving
Evening entertainment
Taxi service
Couples massage
Facial treatments
Hammam
Head massage
Massage
Salon
Solarium
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, Spanish, Catalan and 1 more
4.5
4.5 of 5 bubbles2,297 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Inturotel Cala Esmeralda has earned rave reviews for its exceptional service, with guests frequently mentioning the staff's attentiveness and customization for dietary needs. The hotel's atmosphere is often described as inviting, featuring live music, chic decor, and a vibrant beach bar. While the rooms are celebrated for their cleanliness and comfort, some guests have pointed out they can be on the smaller side with potential view obstructions. The hotel's location is a highlight, with its close proximity to the beach and central Cala D'or. Reviews on value are mixed, with some guests finding the cost of upgrades and the minibar to be high. However, the hotel's cleanliness across all areas consistently receives high praise.
Location
Picturesque
Atmosphere
Inviting
Rooms
Modern
Value
Mixed
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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2,297Reviews230Q+A100Room tips
Traveler rating
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Adrian wrote a review Nov 2023
Naples, Florida2 contributions1 helpful vote
What a beautifully situated hotel. Lovely bay opposite with turquoise sea. Swimming pools were quality outside and in. Definitely more of a 5 star feel. Buffet meals really good particularly me who is gluten free and I received very personal attention on the options which were plentiful. Lovely staff. Beautiful other bays nearby and a marina. Rooms slightly on the small side, but overall for the price and for a 4* hotel it definitely exceeded our expectations.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Staff suggest April / May are the best times to come. Very busy in September and the say too hot...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded 4 weeks ago
Dear Mr. Adrian C, Thanks very much for your excellent review! We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway. Best regards from Cala d’Or. Inturotel Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yorkshire and Beyond wrote a review Nov 2023
Leeds, United Kingdom240 contributions114 helpful votes
Decent 4* hotel. Absolutely perfect location. Hotel is definitely 4* rather than 5* but that’s not too bad. Pool was nice, if a little on the small side. Breakfast buffet was ok. Main downside is the lack of Sunbeds - there simply isn’t enough for everyone in the peak children’s holidays. Otherwise pretty good all round. Not excellent but not bad either.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Nov 8, 2023
Thanks very much for leaving your rating and feedback. We are very pleased to hear that you had a pleasant stay. We're sure that future guests will find your opinion very useful. See you soon! Inturotel Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam wrote a review Nov 2023
Dublin, Ireland12 contributions6 helpful votes
Another wonderful stay , 7 th time at this hotel . Staff amazing , beautiful pools , clean areas , great loungers , great food and fab location. Rooms comfortable and clean . Would definitely recommend! See you next year ,
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Better evening entertainment needed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Nov 8, 2023
Thanks for your fantastic review and for choosing Mallorca as a destination! We are very happy to hear that you enjoyed your stay and look forward to seeing you again! Best regards from Cala d’Or, Inturotel Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pwill64 wrote a review Nov 2023
wales118 contributions83 helpful votes
mostly liked this hotel but some things were not to my liking, so would not return. The hotel has had a full make over, rooms were modern & lovely. Staff work very hard & are alway happy to help. There is a lack of outside seating for evening dinning. Poor evening entertainment, which was inside, so didn't seem to work. Quiet pool was lovely, quirky seating & sun shades. The pool at the beach was crowded & you have to be there supper early & stay put otherwise the pool attendant removes your towels. You are also packed in like sardines but the view is amazing. A little annoying that children run through the pool terrace to jump off the rocks. Food was fine, usual buffet food, they made special effort for us being vegetarian which was lovely.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Beach pool gets crowded
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Nov 3, 2023
Thanks very much for your review. We find your comments very valuable, as they help us with our efforts to continuously improve our services. We hope to have another chance soon to meet your expectations. Yours sincerely, Inturotel CREW
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve wrote a review Oct 2023
Walton-On-Thames, United Kingdom4 contributions
+1
Everything about the hotel is spot on , every member of staff (friends )were superb super helpful,could not fault any one of them. Hotel is so nice and kept spotless. If you are thinking of booking this hotel don’t hesitate you will not regret it We will definitely be coming back
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Oct 30, 2023
Thanks very much for your excellent review! We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway. Best regards from Cala d’Or. Inturotel Crew
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom D wrote a review Oct 2023
Huddersfield, United Kingdom7 contributions
Exceptional hotel and resort is beautiful, you can either occupy yourself with all the trips on offer or chill out in the lovely grounds of the hotel, the staff at this hotel are brilliant, always friendly and happy to help, not our first visit and definitely won’t be the last! See you all in 2024
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Oct 30, 2023
Your review made us very happy! Future guests will find your comments very helpful. We look forward to seeing you again. Kind regards from Cala d’Or, Inturotel Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicola M wrote a review Oct 2023
United Kingdom2 contributions
The most welcoming hotel I’ve ever stayed at. The staff are what made it for me. Truly professional team, who work extremely hard to deliver the highest level of customer service. As for the food, it was exceptional & you honestly would find it hard to get better. We were half board & as one of my friends said ‘it was the best food she ever had in any hotel’. The hotel was spotlessly clean throughout & our stay was faultless. So thank you to all for making our stay so memorable. Look forward to staying again soon.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Oct 30, 2023
Thanks very much for your excellent review! We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway. Best regards from Cala d’Or. Inturotel Crew
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aisling D wrote a review Oct 2023
1 contribution1 helpful vote
Lovely hotel in a great location. Just across the road is the beach bar that serves lovely food with stunning view. Steps lead you down to a beautiful little beach. Lovely quite hotel for a couples breakaway.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Never a problem getting a bed by the pool at hotel. Pool at the beach bar is busier so need to be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Oct 30, 2023
Thanks very much for leaving your rating and feedback. We are very pleased to hear that you had a pleasant stay. We're sure that future guests will find your opinion very useful. See you soon! Inturotel Crew
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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adele r wrote a review Oct 2023
Barnsley, United Kingdom38 contributions26 helpful votes
+1
I would rate higher if that was an option Micheal Director and all the fabulous team Above and beyond Rooms ideally thought about , spacious and plenty of wardrobe space Fabulous food infact stunning Don’t change what certainly works Great restaurant staff Bar staff George Mikki Restaurant Staff 💛
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Oct 30, 2023
Thanks very much for your excellent review! We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway. Best regards from Cala d’Or. Inturotel Crew
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mervyn R wrote a review Oct 2023
1 contribution
One of the most comfortable beds we have slept in. Shower was powerful but the floor outside it got wet. Not enough lighting over the bathroom mirror. Rooms were clean and bright as are all the public spaces. Staff were kind and helpful. Mario on reception made us feel very welcome.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Margalida Bermúdez, Marketing at Inturotel Cala Esmeralda
Responded Oct 30, 2023
Thanks a lot for taking the time to rate our service. Your comments always help us to do better. We look forward to seeing you again very soon. Kind regards from Cala d’Or, Inturotel Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$160 - $348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inturotel cala esmeralda hotel cala d`or, inturotel cala esmeralda d or, cala esmeralda
LOCATION
SpainBalearic IslandsMajorcaCala d'Or
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTUROTEL CALA ESMERALDA - Prices & Hotel Reviews (Cala d'Or, Spain)

Frequently Asked Questions about Inturotel Cala Esmeralda
Which popular attractions are close to Inturotel Cala Esmeralda?
Nearby attractions include Decades (0.2 miles), Playa Cala Gran (0.3 miles), and Cala Esmeralda Beach (0.07 miles).
What are some of the property amenities at Inturotel Cala Esmeralda?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Inturotel Cala Esmeralda?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Inturotel Cala Esmeralda?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Inturotel Cala Esmeralda?
Yes, free parking is available to guests.
What are some restaurants close to Inturotel Cala Esmeralda?
Conveniently located restaurants include Tapas Y Mas, Tipy Tapa, and Spice of India Cala D' Or.
Are there opportunities to exercise at Inturotel Cala Esmeralda?
Yes, guests have access to a pool, a sauna, and fitness classes during their stay.
Does Inturotel Cala Esmeralda have airport transportation?
Yes, Inturotel Cala Esmeralda offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Inturotel Cala Esmeralda?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Inturotel Cala Esmeralda?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Inturotel Cala Esmeralda?
Many travelers enjoy visiting Es Forti (0.6 miles) and Closos de can Gaià (3.1 miles).