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Visit Hotel Tucan

3.0 of 5 Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
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484 reviews from our community

Traveler rating
    150
    172
    105
    41
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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hull
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a brilliant stay at the tucan hotel in September,very clean,spacious and friendly staff. Requested a high floor with a pool view and that was exactly what we got, our room was very comfortable and a great view of the entertainment area and the pool. The pool area was quite overcrowded but at least it got everybody talking to... More 

Was this review helpful? Yes 1
Driffield, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 20, 2014

Just returned from 1 week's holiday in Cala d'Or staying at the Tucan Hotel, the Hotel had been part of the Sentido group and exclusive toThomas Cook Holidays. Unfortunately the Hotel has slipped below its 4 star status recently, however we were very happy with the Hotel, the public areas were light,airy and well furnished. The dining room in the... More 

Was this review helpful? Yes 3
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

Thank you very much for writing a review on Tripadvisor, we take on board the negative comments as well as the positive, as this helps us focus on improvement in the needed areas. We are glad to know that an part of the attentions from our staff was good and that you enjoyed your holidays with us. We will be... More 

Newcastle upon Tyne, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 19, 2014

Good points: Nice and clean hotel, lovely friendly and helpful staff, lovely spacious room, reasonably priced holiday. Very average food - nothing to complain about, but probably the most average I've experienced abroad (out of around 30+ trips to similar hotels) Very central - straight out onto the street. Bad points: Nowhere private to sunbathe - only around the pool... More 

Was this review helpful? Yes 1
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

Thank you very much for writing a review, We take on board the negative comments, as well as the positive, because this helps us to focus on improvement in the needed areas. We will try to better our services and we invite you to come to us in the future to have a nice relaxing holidays. More 

Lichfield, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2014

The Tucan was recommended to us by friends and we were not disappointed. We had a very relaxing holiday at this hotel. The room was large with it's own large and newly refurbished bathroom. Everything was bright and clean with a lovely but small balcony. The food was very good and varied....something for everyone. The dining room was in need... More 

Was this review helpful? Yes 4
HotelManagementTucan, Izabela Janowicz Recepcionista at Visit Hotel Tucan, responded to this review

First of all thank you very much for taking your time and writing review on Tripadvisor. It is an honor for us to read your kind words. We all are doing our best to give the best service to all our guests and your kind words are helping us to keep working hard. We will be pleased to welcome you... More 

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 14, 2014

This was my 3 rd stay at the tucan. The staff are lovely cant fo enough for you we had a lovely room facing both the pool and the beach i agree with the other reviews about the carpets needing cleaning but it was the end of the season We didnt see much of the lifeguard who seemed to sit... More 

Was this review helpful? Yes 1
HotelManagementTucan, Izabela Janowicz Recepcionista at Visit Hotel Tucan, responded to this review

Thank you very much for taking your time and sharing at TripAdvisror your opinion about your third vist to Hotel Tucan! We are so glad that your holidays were quite and relaxing. We are worknig hard every day to ensure our guests satisfaction. Your words let us know that our work is making the stay of our guest enjoyble. We... More 

Troon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

just back from the Tucan hotel, read some reviews before we went. most good some bad, the bad ones were just looking for things to complain about. we had a great holiday there, hotel spotless, carpets could do with an upgrade but when hundreds of people walk along them 2 or 3 times a day what do you expect. food... More 

Was this review helpful? Yes 4
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

Thank you very much for your nice comment, it is always a pleasure to know that we met your expectations. I have passed on your positive comments to our staff, good feedback from clients certainly makes our job a lot easier and more enjoyable! One more time thank you very much for taking your time to write this rewiev about... More 

Ely, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Went end of September for 1 week, first time on my own. Booked holiday in May and paid single supplement. The room was very small, view from room was next door hotel, no sun on balcony after 10,00 am, no light on balcony to sit out in evening. The main bugbear was the wet room shower with a curtain round... More 

Was this review helpful? Yes 1
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

Thank you ver much for your review on TripAdvisor. We are all very happy to know that the time you spend with us was pleasant and that you enjoyed your first holidays on your own. Your words are very appreciate, because that helps us to improve the situation in needed areas. We all are looking forward to see you next... More 

Market Harborough, United Kingdom
Top Contributor
129 reviews 129 reviews
24 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed October 8, 2014 via mobile

Great location in the centre of Cala D'OR and the staff were brilliant! On the downside the major issue was with the hot water or rather the lack of it! Very hit and miss in the shower and this needs resolving. We had a great view from our room bearing in mind that this is second line from beach, but... More 

Was this review helpful? Yes 2
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

Thank you for your review, For the positive comments that our staff took into consideration and measures were taken to improve the situation in needed areas. We work very hard at achieving client satisfaction, we appreciate client feedback as this allows us to better the service and make our guests' stay as enjoyable as it can be. More 

wales
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 3, 2014

went here last week as a couple in our 40's have never experienced such an unpleasant barman/manager ! I think his name is Pedro -we are not lager louts or by any means wild or particularly loud but were told off by this barman as were many others ! unbelievable, after 2 days we wanted to come home.The bar is... More 

Was this review helpful? Yes 2
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

First of all we are very sorry that your stay at Hotel Tucan was not as enjoyable as it could have been. Also we apologise for all the mentioned issues at the bar. Also we would like to thank you for sharing your observations with us because this gives us opportunity to make improvements and to offer our guests a... More 

essex
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 1, 2014

I stayed here for one week during September on half board.Check in was quick and easy, the carpets in the corridors were a little stained (messy Guests) the room was on the small side but adequate, we overlooked the pool, the bathroom shower did overspill onto the floor a little, the hair dryer was just a hose (take your own).... More 

Was this review helpful? Yes 1
HotelManagementTucan, Director General at Visit Hotel Tucan, responded to this review

Thank you very much for writing a review on Tripadvisor. We take on board the negative comments as well as the positive, as this helps us focus on improvement in the needed areas. Kindest regards! More 

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Additional Information about Visit Hotel Tucan

Address: Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Price Range (Based on Average Rates): $
Hotel Class:3 star — Visit Hotel Tucan 3*
Number of rooms: 177
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Also Known As:
Gran Hotel Cala d Or
Gran Hotel d Or Tucan
Visit Hotel Tucan Cala D'Or, Majorca
Hotel Style:
#19 Family Hotel in Cala d'Or

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Hotel & grounds (40)
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Room/suite (16)
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Pool (15)
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Split Double Room with View of Pool (38)
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Standard Double Room (34)
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Standard Room with Small Balcony (33)
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The Hotel (38)

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