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Grupotel Esperanza Mar

Ctra Cala Bona - Costa de los Pinos s / n, 07559 Cala Bona, Majorca, Spain
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1 room 1 guest
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66 Reviews from our TripAdvisor Community

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Traveler rating
    21
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (4)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (4)
All months
Newcastle upon Tyne, United Kingdom
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

All-inclusive hotel with several buildings and several good pools plus a pool for children with slides, etc. There is no good beach near the hotel. The one that is available has a lot of stones and no supervision with the sign that one can swim at their own risk. The closest good beach is in Cala Millor and a hotel... More 

Was this review helpful? Yes
Shrewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 11 nights at the beginning of August. The hotel was nice with lots of outside space for all the family and we could always find a subbed without too much hassle. The rooms were fine with lovely views. I hear people have complained about there being too many Germans but that did not bother us. Yes, the entertainment... More 

Was this review helpful? Yes 2
Gabriel S, Gerente at Grupotel Esperanza Mar, responded to this review

Dear Mark, thank you for submitting your comments about our hotel, we have taken good note about your recommendation about the staff and rooms, but please give us another chance next year and you will see a great difference with the room decoration related and with the entertainment, your kids will not feel bored for sure¡¡ Thank you again and... More 

Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic big lovely hotel, great for kids with having 2 big pools & a water park. Rooms are fantastic really nice modern & very clean. Food is fab too really enjoyed it.. Only down side is this hotel caters more for Germans, I'd say 70% is German 20% English 10% Italian.. 1st night we got there we was told there... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here last year and decided to return, because it suited us so well. We are a group of six, two adults in our 60s, daughter and 3 grandchildren 9, 7 and 4. I didn't write a review last year, because I felt everything had been said previously. Rooms are spacious and spotlessly clean, any problems are addressed immediately,... More 

Was this review helpful? Yes 2
Gabriel S, Gerente at Grupotel Esperanza Mar, responded to this review

Dear Violet, it is nice to read that you had a good time for the second year in a row, and that you enjoyed our improved entertainment program very much. Let us just inform you that next year is going to be even better, you are going to have to see it for yourself again¡¡ :-) We would like to... More 

Bristol
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean, tidy and very well maintained. There is a fantastic team of staff working tirelessly to ensure everyone is catered for, from arrival and the reception staff, through to catering staff, cleaners and gardeners, and Evelyn the TUI rep was excellent. The entertainment team have a tough job with lots of nationalities visiting the hotel, but nonetheless... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just got back from a brilliant week with our 9 and 5 year old children. We would struggle to find fault with any aspect of this hotel. We were lucky to have an apartment with a view of the sea and the pool which greatly enhanced our experience; it was cleaned daily and had everything that a family... More 

Was this review helpful? Yes 4
Gabriel S, Gerente at Grupotel Esperanza Mar, responded to this review

Dear Craig, we would like to acknowledge that we have received your kind note regarding your stay with us. It is truly a pleasure for us to learn that you enjoyed your stay at our resort and that you appreciated the friendliness of our staff; we are aware that it is only because of them that we are able to... More 

Oxfordshire
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself, my daughter and my 2 grandchildren 8 and 6 stayed for 10 days from the end of July and returned early August. I have nothing but praise for the hotel, I really can't find one thing which was negative during our stay. It is a very large hotel and sometimes, this can prove difficult to keep running smoothly, but... More 

Was this review helpful? Yes 3
Gabriel S, Gerente at Grupotel Esperanza Mar, responded to this review

Dear Chris, We would like to acknowledge that we have received your very kind note regarding your stay with us. We are very satisfied to hear that you enjoyed your vacation and really appreciate the recommendations you have made to our operation, we will certainly check the sprinklers aiming at room 7018 hahaha¡¡ On behalf of our all Team Members... More 

Belfast, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a week at this hotel at the end of July with our two children (age 5 and 7). We were fortunate to enjoy a relatively quick bus transfer from the airport (and indeed on the way back), which kept the spirits up after an early start. The hotel itself is on a large site with upper and lower... More 

Was this review helpful? Yes 8
Derbyshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very Good hotel for families, but predominantly German which did not bother us except for entertainment, this could have been better catered for for English guests. The Children's water park is excellent, but the pool bar was not adequate for families staying around this pool. You could not get anything to eat, and if you were hungry outside the meal... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A way to judge a place is to ask if you would go back...we definitely would. Some people say there are lots of Germans...so what! Lots of Spanish go too...great!! Stay in UK if you want to be surrounded by Brits. This is a fantastic hotel. Splash pool is great...kids could spend all day in there. Hotel staff are so... More 

Was this review helpful? Yes 5
Gabriel S, Gerente at Grupotel Esperanza Mar, responded to this review

Dear Jim, thank you for your very kind note about your stay in our resort, we are so delighted that you and your family truly enjoyed it, that is the only reason for what we work so hard every day. It is true that WiFi has not been working very well for the last weeks, I think we have finally... More 

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