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Protur Bonaire Aparthotel

Travelers' Choice award winner
Ctra Cala Bona-Costa los Pinos s/n, 07559 Cala Bona, Majorca, Spain
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Protur Bonaire Aparthotel
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Protur Bonaire Aparthotel
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1,528 reviews from our community

Traveler rating
    1,092
    336
    78
    17
    5
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1,018
225
4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (498)
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    (444)
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There are newer reviews for Protur Bonaire Aparthotel
See the most recent reviews
Bournemouth, United Kingdom
2 reviews
5 of 5 stars Reviewed June 3, 2011

We chose this hotel as it rated so highly and had good family facilities, but was slightly concerned after reading some more negative reviews. I think it's fair to say there can always be some negatives to any holiday but for us, most aspects exceeded our expectations (kids pool, entertainment, all inclusive etc), the only areas for us that didn't... More 

Was this review helpful? Yes
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your kind comments. We are pleased that in general you were very pleased with your stay and look forward to welcoming you again. Best wishes on behalf of all staff of the Protur Bonaire Aparthotel. More 

Bournemouth
Contributor
18 reviews 18 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 28, 2011

We travelled with Thomson during Royal Wedding week - we flew from Bournemouth and the flight was exellent, on one of the newer fleet of planes. The hotel is lovely, would be even more so if the sun is always shining. We had around 2.5 days out of 7 which were sunny and warm. The other days, we did find... More 

Was this review helpful? Yes
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your comments. We are sorry that you found the soft play not to be as clean as you would have expected and we will take steps to make sure that it is brought up to scratch. We are glad that your daughter like our new splash park. Thank you for your comments about the food. We hope... More 

Bournemouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 26, 2011

I can't praise this hotel enough, we would definitely go back and recommend it to others. It was very clean and all the staff were polite and courteous. If you have children you can't get better, it has a little park, soft play area and the pirate ship splash area....a definite favourite. Also the biggger swimming pool. Only thing was... More 

Was this review helpful? Yes 5
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you very much for your very kind comments. We are very pleased to learn that you and your family had such a good time and will pass on your best wishes to the staff. We look forward to welcoming you again soon. Best wishes on behalf of all staff of the Protur Bonaire Aparthotel. More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 19, 2011

Firstly I'd like to say the hotel staff in general are very friendly and helpful and Cala Bona is a great holiday destination. The swimming pool is also great and as the weather was perfect it was well used. I’ve left it a week before writing this review to see if my opinion about this visit would change. We were... More 

Was this review helpful? Yes 8
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your comments. We are sorry that your second stay was disappointing. We have spoken to the manager of the Protur Bonaire who confirms that a technician visited your apartment on 2 ocasions during your stay. Normally if there is a recurring problem in an apartment and guests request to change apartments, reception always comply. There was no... More 

Isle of Skye, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2011

Myself, my husband and our two kids, 3 and 1 stayed at the Bonaire between the last week in April and first week in May where it changed to the Thomson Family Resort. I cannot say enough good things about this hotel. The hotel itself is very clean and our room was cleaned 5 days out of 7. The staff... More 

Was this review helpful? Yes 1
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you very much for your kind comments. We are glad to hear that you had such a good time. This resort is our most popular destination because it really does offer something for everyone. We look forward to welcoming you again soon. More 

Rhyl, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 18, 2011

This hotel is brilliant for children but also has a chilled out feeling for adults, (but I can imagen it may be different in kids holidays) When I first got there it was early morning and as we were driving to the hotel I was not impressed with the location but after finding out what was around us i was... More 

Was this review helpful? Yes
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

We are pleased to learn that you enjoyed your stay and thank you for your constructive comments. We look foward to welcoming you again in the future. Best wishes on behalf of all staff of the Protur Bonaire. More 

Swansea, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2011

I rarely write reviews but was so pleased with the value for money at this hotel and the friendliness of ALL staff that I felt I must share it and totally recommend it! I have just returned from a week away (7/5/11-14/5/11) and for 2 adults and a toddler a self-catering appartment only cost a total of £178. The facilities... More 

Was this review helpful? Yes 1
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your kind comments. We are pleased that in general you were very pleased with your stay and look forward to welcoming you again. Best wishes on behalf of all staff of the Protur Bonaire Aparthotel. More 

Derby, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 16, 2011

We stayed here for a week with our 20 month old son. All of us had a lovely time and came back relaxed. We stayed self-catering and booked the room directly with Thomson and the flights with bmi baby. This worked out about half the cost of a package which included Thomson flights! It was the second time we had... More 

Was this review helpful? Yes 2
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your comments. We are pleased that you enjoyed your stay. As you say the Protur Bonaire is very popular with families but also with couples in the quieter months. We look forward to welcoming you again soon. More 

Northamptonshire, England
Contributor
19 reviews 19 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2011

Travelled 2 families each with one 3 year old and we went self catering, Very clean and friendly hotel, 5 minute walk to the sea front and harbour with lots of restaurants with varied good value meals. Local supermarket 5 min walk too. The small beach in Cala Bona not great when we were there as full of kelp but... More 

Was this review helpful? Yes
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your comments. We think that in general the Protur Bonaire offers a varied breakfast and dinner buffet with something for everyone and taking into account the varying tastes of all guests. We look forward to being able to welcome you again in the future. Best wishes on behalf of all staff of the Protur Bonaire. More 

Hertford, United Kingdom
1 review
5 of 5 stars Reviewed May 15, 2011

We went to this resort last September and was so impressed, no sooner had the plane bought us home we were on the phone to Thomson rebooking for May 2012. This time we opted for a longer stay, 11 nights, which was perfect. Our little girls (aged 2 and 3) were so looking forward to seeing 'Thomson the Dog' that... More 

Was this review helpful? Yes
Proturhotels, Director of Sales at Protur Bonaire Aparthotel, responded to this review

Thank you for your comments. We are glad you enjoyed your stay better this time in a ground floor apartment. We are sorry that you found the children's food lacked variety and that the bar staff could have been friendlier. We look forward to welcoming you again in the future. More 

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