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Vell Mari Hotel & Resort

Carretera Arta-Alcudia, 127 | Urb Son Bauló, 07458 Ca'n Picafort, Majorca, Spain (Formerly Iberostar Vell Mari )
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Vell Mari Hotel & Resort
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617 Reviews from our TripAdvisor Community

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Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was great I went last may and had an amazing time there's many things to do and the staff are great. Jenko, Yonas and Michelle were great with the younger kids and very funny. Naomi and Fabio made my stay better though. The football club was great and as a girl I was not excluded from it. Being... More 

Helpful?
2 Thank Jai Q
Javier G, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Jai, We thank you so much your opinion and puntuation!! We feel very happy to see that you have had a great holiday!! We are working already for new experiences season 2016!! Best Regards!! Quality Manager More 

Haslemere
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 19, 2015

I would not recommend this hotel to anyone. The hotel itself was fine but the hotel bumped us to another (better) hotel without telling us until we actually arrived. After 3 days we had to return to Vell Mari for the remaining 7 days of our 10 day holiday. We were promised the manager would see us - he did... More 

Helpful?
3 Thank kob1000
Javier G, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Kobe 1000, First of all I have to apologize for the fact that we did not cover your expectations. We have already ordered a inform to know better the details. The only target that we have is to satisfy our guest. Due your comments we are working already to be sure that what we transmit in all the cases... More 

Birmingham, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 6, 2015

Visited here in October 2015. It was the last week of the season, so things were very quiet and it was cold in the evenings. However, we had a good time. Bar staff were lovely and the entertainment staff worked hard to ensure the children were occupied. The pool was clean and spacious areas round about. Food was repetitive, but... More 

Helpful?
2 Thank Sarah J
Javier G, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Sarah, Thank you very much for your comments and confidence!! We are working already for next season 2016 best Regards!!! Quality Manager More 

Lytham St Anne's, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

Good hotel in pleasant setting lovely food for half board and kids had plenty to do for the few nights we stayed. Family apartment was clean with modern furnishings but pretty tight on space. Hotel has small indoor pool which is great for end of season stays .

Helpful?
2 Thank Laura S
Javier G, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Laura S, Thank you very much!! We are very happy to know that you have had a nice holiday!! This is the most important for us. Best Regards!! Quality Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

We have just returned from a weeks long visit to the vell Mari (30th) Well, after reading the previous reviews we were a bit worried about our visit. We need not have been worried at all :-) We arrived at 3am to be told the restaurant was still open if we needed but we were exhausted and just wanted to... More 

Helpful?
3 Thank Lisa H
Javier G, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Lisa, Thank you very much for your comments!! It is a pleasure to know that you have had a great experience!!! Best Regards! Quality Manager More 

Milton Keynes, United Kingdom
1 review
4 of 5 stars Reviewed October 16, 2015

The hotel was nice but it's a German hotel and 20 mins walk to your nearest shop and beach the pool water was freezing suppose to be a 4 star no way the cleaners didn't clean very good if it rained nothing to do the local shops near the beach sell out of date stuff we kept being ill so... More 

Helpful?
Thank Heather S
Bernat S, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Heather S, Thank you very much for your confidence We have read your opinion about the temperature of the water and we have taken very good note in order if we can improve but in this case the number of degrees is marked by law. Best regards and thank you very much Quality Manager More 

Billingshurst, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

This hotel is definatley great for families with young children...I stayed with my daughter ..We are 43 and 24 and although we had a nice time it was busy and geared towards the younger ones. Appartment was a good size and very comfortable. .We were all inclusive but if you were not there were not enough facilities in the kitchenette... More 

Helpful?
Thank sheri1972
Bernat S, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Sheri1972, Thank you very much for sharing your experience in TripAdvisor. We feel very happy to see your punctuation!!!. This is very important for us! Best REgards and see you soon!! Quality Manager More 

Durham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 5, 2015

This review is from a 'couples' perspective as it became quite obvious upon arrival that this is a family orientated hotel. Booking in at the reception was quick, the receptionist polite, informative and friendly. Having been given a plan of the complex we made our own way to our room a bedroom apartment with balcony. Although dated, it was large... More 

Helpful?
2 Thank Blueboy0
Bernat S, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Blueboy0 Thank you very much for your confidence. We try to be attractive for all the segments. In your case it is clear that we could not cover your expectation. We apologize for it. Sometimes it depends the period, we have more couples than families. Best Regards Quality Manager More 

Harrogate, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 4, 2015

Stayed at the Vell Mari at the beginning of September for a week. Had a lovely relaxing holiday. Hotel was clean and the one bedroom apartment we stayed in was clean, more than enough room for the 2 of us. There were more than enough sunbeds round the pool while we stayed and it was fantastic not to have to... More 

Helpful?
1 Thank gill d
Bernat S, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Gill, Thank you very much for sharing your experience in TripAdvisor. We are very happy to know that yo had a great stay in Vell Mari We are working already for next season!!! Best Regards! Quality Manager More 

Harlow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 2, 2015

We've been back a week now from a lovely 10 days at The Vell Mari Hotel. Couldn't fault it. We arrived at the hotel at about 6pm after our express shuttle from the airport (which we would definitely recommend) to find that our 'studio' had been upgraded to an apartment, thank you very much 😀. Nice size apartment, living area/kitchenette,... More 

Helpful?
7 Thank Tessa H
Bernat S, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this review

Dear Tessa, Thank you very much for sharing your experience in TripAdvisor. We hope to have the pleasure of welcoming you next year!! Best Regards! Quality Manager More 

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