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THB Guya Playa

Certificate of Excellence
C/ Secret s/n, 07590 Cala Ratjada, Majorca, Spain
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1 room 1 adult
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THB Guya Playa
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129 Reviews from our TripAdvisor Community

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Leicester
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2015

We stayed for a week with our 16 month old daughter and had a lovely holiday. We booked a one bedroom apartment as we knew that our daughter would be asleep long before us and wanted a space to ourselves in the evenings. We were initially given a room overlooking the (quiet) street but asked to move, we were then... More 

Helpful?
Thank JobethUK
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Mr.Joebth, Many thanks for taking the time to post your kind words following your recent stay at THB Guya Playa Class Hotel. I was really pleased that you enjoyed your stay and enjoyed the great location of the hotel. We all look forward to welcoming you back again soon. My kindest regards, Damián Zanoguera Hotel Manager More 

Orpington, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 21, 2015

Just returned from this hotel and the following is an honest review. The hotel is nice with good pools, sauna, steam room...everything nice and all included in the price. We went bed and breakfast but wished we had gone bed only. The views were exceptional and the town itself is OK with plenty of bars and cafes. About a 20... More 

Helpful?
1 Thank keokocasper
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Guest, Thank you for your feedback, it is incredibly important to me and my team and we know we can only improve if we genuinely listen to what our guests are saying about us. Naturally I was incredibly disappointed to read that you did not have the best of experiences with us and can only start by apologising unreservedly.... More 

St. Albans, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 30, 2015

We have just returned (me, my wife, 2 kids) from a late booked stay at the guya playa, and we all thoroughly enjoyed it. We booked self catering, 6 nights looking essentially for a pool, loungers, good beach access,a range of places to eat, and a bit of peace and quiet later on. The guya playa ticked all the boxes,... More 

Helpful?
3 Thank Roy_Johnstone
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Mr Roy, Many thanks for taking the time to post your kind words following your recent stay at THB Guya Playa Class Hotel. I was really pleased that you enjoyed your stay and enjoyed the great location of the hotel. We all look forward to welcoming you back again soon. My kindest regards, Damián Zanoguera Hotel Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 27, 2015 via mobile

Really nice place by the sea, and a few minutes walk to nearest beach calla agulla. This is our second day up here; can't get a sun lounger by the pool as people put towels on them at the crack of dawn and not use them till late afternoon, really annoying, management should intervene. Our one bed apartment is clean,... More 

Helpful?
1 Thank Masonto
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Guest, Many thanks for taking the time to post your kind words following your recent stay at THB Guya Playa Class Hotel. I was really pleased that you enjoyed your stay and enjoyed the great location of the hotel. I have passed on your feedback to my team regarding the service you received and that was very much appreciated... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 18, 2015 via mobile

Not long home from an 11 night stay, and really enjoyed our holiday though it came with its problems!! Hotel room; The room we were assigned to.. well.. Fair to say it was probably one of the worst!!! The air-con didn't have much effect unless we set it to the bare minimum, the cleaners seemed to congregate at our door... More 

Helpful?
Thank C B
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Guest, Thank you for taking the time to leave us feedback about your stay. I am sorry that you found a failure before of us in your room, usually never happens. In August we are fully booked, we are popular with families and as it is school holidays, maybe we can get very loud in the mornings, but not... More 

Trondheim
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 15, 2015

A nice apartment hotel, in a quiet location with very helpful staff on the reception, and polite bartenders and cleaning ladies. We wanted a week of calmness and tranquillity, therefore we booked at THB Guya Playa (according to what we've read about it) and we were very satisfied indeed. Clean and spacey rooms, with good air conditioning, good prices at... More 

Helpful?
1 Thank Georg M
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Mr.Georg, Many thanks for taking the time to post your kind words following your recent stay at THB Guya Playa Class Hotel. I was really pleased that you enjoyed your stay and enjoyed the great location of the hotel. I have passed on your feedback to my team regarding the service you received and that was very much appreciated... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 30, 2015 via mobile

It is a lovely hotel. Clean and well maintained. Staff are polite and take pride in where they work. My only criticism would be the floorboards not absorbing sound from other rude guests who do not stop their children from running up and down the corridors late at night!!

Helpful?
Thank MinxySos
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Guest, Many thanks for taking the time to post your kind words following your recent stay at THB Guya Playa Class Hotel. I was really pleased that you enjoyed your stay and enjoyed the great location of the hotel. I have passed on your feedback to my team regarding the service you received and that was very much appreciated... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 11, 2015

First of all - They should make this a "German Guests Only Hotel". Playing german music all day long at the bar-/pool area.. What are the staff even THINKING when it's not all the guests that's German??? That's just ridiculous. Then you should not offer rooms for others than german people. WiFi NOT working. If you are really.. REALLY lucky,... More 

Helpful?
7 Thank Morten T
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Mr. Morten, Thank you for writing a review about your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product as almost all our clients inform along time at websites during last 3 years. However, It seems that we were not able to execute an exemplary hotel stay experience with... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015 via mobile

Words cannot express how Gorgeous this place is. Only 1 downfall. The water is Soo cold. But the beaches are beyond beautiful the people are nice lots of restaurants, shopping, and walking. Just a great place to relax and chill!

Helpful?
1 Thank tracey c
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Mr. Treacey, It is wonderful to read how much you enjoyed your experience staying at the THB Guya Playa Hotel, many thanks for taking the time to leave a review in Tripadvisor. It is my pleasure to hear how much you appreciated the place, the hotel and our pool areas. I look forward to welcoming you back here again... More 

Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Stayed for a week mid May, our little girl loved the children's play area and the enthusiastic kids club lady (Alba) and kiddy friendly pool. Staff were helpful, friendly and courteous. Ground floor room was clean, a decent size with small balcony overlooking pool, however little privacy sat on balcony. Food was average for an all inclusive by way of... More 

Helpful?
1 Thank Benwakefield
Damian Z, Gerente at THB Guya Playa, responded to this review

Dear Mr. Benwakefield, It is wonderful to read how much you enjoyed your experience staying at the THB Guya Playa Hotel, many thanks for taking the time to leave a review in Tripadvisor. It is my pleasure to hear how much you appreciated the design and the decor of the hotel and our pool areas. I am so pleased you... More 

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