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Protur Turo Pins Aparthotel

Certificate of Excellence
C/ Ses Savines | Esq. Cala Lliteras, 07590 Cala Ratjada, Majorca, Spain
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Protur Turo Pins Aparthotel
Protur Turo Pins Aparthotel
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117 Reviews from our TripAdvisor Community

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Madrid, Spain
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel is small and thus really comfortable to stay at, especially when traveling with small children. The room was neat and clean, the service perfectt considering we would drag in half the beach with us from our visits to the nearby beach. The restaurant offers really good quality food and the range is wide. If we needed anything for... More 

Helpful?
Thank Rebeca L
Catterick, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

To find a better4⭐️hotel would be difficult. Stayed for 4 nights and could not find a thing that would make me not want to visit again. Every member of staff was friendly and efficient, especially the chefs who were totally unfazed by any request and produced quality non repetitive cuisine every mealtime. Out of 5 :Catering 5 Cleanliness 5 room... More 

Helpful?
Thank jethromagpie
chelmford
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

We have just returned from a week all inclusive at the turo pins. I agree with other reviewers that this hotel isn't quite a 5 star. My reasons for this are as follows: selection of toiletries in the room not great and not topped up when used up - no hair conditioner at all and body lotion not replaced, all... More 

Helpful?
Thank sarah h
London
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 13, 2015

We stayed at Protur Turo Pins for a week from 5th September 2015. It was a real tale of two halves. The positives: The food at lunchtime, especially served fresh from the grill, was fantastic, especially the fish, notably the tuna and bass! Manuella who runs the kids entertainment during the day and early evening was fantastic - totally five... More 

Helpful?
2 Thank beneboy
Proturhotels, Director Comercial at Protur Turo Pins Aparthotel, responded to this review

Thank you for your comments, for highlighting the positive aspects of your stay and we are pleased that in general you enjoyed your stay with us. We respect your opinion regarding the rooms but don't agree. You booked a junior suite select which is: Junior suite of 39 m² with a terrace of 12,5 m² Located on the ground floor... More 

London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Just returned following 2 weeks of sheer luxury & relaxation at Truro Pins. Took a rare opportunity to travel solo (wife & son visiting family in China) with intention of full on relaxation, sun bathing, not eating and drinking too much, gym, reading and a little work. Overall this stay was excellent, couldn't fault any area nor expected more. Staff... More 

Helpful?
2 Thank MrandMrsSmith5
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

The hotel is excellent. I stayed here for a week, and I couldn't be happier. The only reason I don't give it five points is because it is a little far from the beach. I guess the hotel is targeted more towards families with kids, but I also think they could staff the Spa better to give more scheduling options... More 

Helpful?
2 Thank Alfonso S
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

Stayed here for my 21st celebrations after a mess up on another hotels par. The hotel therefore wasn't our choice but we had a lovely time none the less. The food was lovely, the staff and the rooms. Cannot be faulted on them parts. However, the hotel lacked atmosphere! Yes, it was lovely and relaxing, but no entertainment, around the... More 

Helpful?
Thank Ingles94
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

This is a lovely hotel from the staff, the rooms and the food!! So much effort and detail goes into everything they do. We stayed for a week and loved everything about this hotel! Fantastic service everywhere, especially from the bar staff. You will not regret staying in this hotel!

Helpful?
1 Thank Saffa123
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 2, 2015 via mobile

We are here right now and are having a fabulous time!!!! I am disabled and I have a gluten allergy everyone is helpful and can not do enough for us I feel like royalty it's truly amazing!!!! Thank you everyone it's great!!!!!

Helpful?
4 Thank Carla N
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 5, 2014

I stayed recently here in one of my many journeys to cala ratjada but was quite dissapointed,the food does not live up to a 5 star hotel and the staff even though very friendly have not quite got the experience and profesionalism for a aparthotel that sells themselves as a 5 star. As there are many german guests in this... More 

Helpful?
1 Thank nsuredapm
Proturhotels, Director of Sales at Protur Turo Pins Aparthotel, responded to this review

Thank you for your comments. We are sorry that your stay did not live up to your expectations. We will try to improve the aspects that you have highlighted. Best wishes on behalf of all staff of the Protur Turo Pins Aparthotel & Spa. More 

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