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Protur Turo Pins Aparthotel

C/ Ses Savines | Esq. Cala Lliteras, 07590 Cala Ratjada, Majorca, Spain
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Protur Turo Pins Aparthotel
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Protur Turo Pins Aparthotel
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65 reviews from our community

Traveler rating
    46
    12
    4
    2
    1
See reviews for
27
19
3
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (4)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (4)
All months
London, United Kingdom
1 review
2 of 5 stars Reviewed November 6, 2014

I stayed recently here in one of my many journeys to cala ratjada but was quite dissapointed,the food does not live up to a 5 star hotel and the staff even though very friendly have not quite got the experience and profesionalism for a aparthotel that sells themselves as a 5 star. As there are many german guests in this... More 

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Proturhotels, Director of Sales at Protur Turo Pins Aparthotel, responded to this review

Thank you for your comments. We are sorry that your stay did not live up to your expectations. We will try to improve the aspects that you have highlighted. Best wishes on behalf of all staff of the Protur Turo Pins Aparthotel & Spa. More 

Nottingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 9, 2014

My husband and I have just returned home from 10 nights at Turo Pins, we had a really good holiday and did want to stay a little longer. For me the hotel was comfortable, clean and peaceful. We were the only English guests and the hotel has a set up for German guests in the main. Most written information is... More 

Was this review helpful? Yes 1
Proturhotels, Director Comercial at Protur Turo Pins Aparthotel, responded to this review

Thank you for your comments. We are pleased that you enjoyed your stay and will certainly look into your remarks regarding the food. We look forward to welcoming you back soon! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

This is an excellent hotel set in a quiet area of Cala Ratjada, yet within walking distance of the port and beach. Bikes are available free of charge if you prefer not to walk. The rooms, suites actually, are spacious, and extremely comfortable. The food is of an outstanding quality; I'm sure everyone must leave this hotel a little heavier... More 

Was this review helpful? Yes 2
UK
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2014

Taking our 2 and a half year old very active toddler on holiday and managing to relax ourselves looked like a tall order, but this hotel was just great. Brilliant, friendly staff, fantastic food, lovely pools, laid back atmosphere. And relatively close to a very safe and clean beach. We would definitely return and highly recommend when travelling with young... More 

Was this review helpful? Yes 2
neath
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2014

we have just returned from a 9 night break and had a superb holiday. The staff ,food and rooms were all top class .The cleanliness was top draw no faults. The description of 5 star all inclusive could be questioned by a few simple observations which I did point out whilst staying at the hotel. Paying 2euros a day for... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 27, 2014

an excellent Aparthotel. Nice for Couples and Family. Beautiful well-maintained rooms. The Aparthotel is in very good Condition. Very attentive staff. Great, really good and varied buffet. I would come back any time!

Was this review helpful? Yes 1
Luxembourg
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

Reception staff were very helpful especially Marta and Daniel. One morning we requested an early breakfast because we were going on an excursion and when we got there all the coffee, tea etc had been consumed by other guests. Although it was not his job to do so, Daniel made two mugs of coffee for us and got some water... More 

Was this review helpful? Yes 1
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 10, 2014

The positive side of this hotel is, that it is reasonably quiet, clean and visited by well-behaved middle class families; so the overall atmosphere is calm and relaxed. Its reasonable size and small number of rooms distinguishes it in a friendly and positive manner from other nearby huge tourist bunkers, which cater to the more desparate vacationer. The negative part... More 

Was this review helpful? Yes 4
Proturhotels, Director of Sales at Protur Turo Pins Aparthotel, responded to this review

We thank you for your comments with regard to recent stay with us and are sorry that some aspects were disappointing. We have taken note and will strive to make improvements where deemed necesary. More 

Birkdale, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 5, 2014

I will start by saying that this is a genuine 5* hotel. The employees all seem very proud of working at the hotel and this shows with how genuinly happy they are to provide top quality service with a smile. The bar staff and restaurant staff are very friendly and welcoming to children. The facilities are very good and there... More 

Was this review helpful? Yes 3
North Yorkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

Excellent holiday! My wife, baby daughter, and I stayed at the Protur Turo Pins in July 2014. The junior suite we stayed in was well furnished, clean and very comfortable. The quality of the food was absolutely superb, and the variety was great, especially for our baby daughter. The staff throughout were friendly and helpful. The other facilities like the... More 

Was this review helpful? Yes 1
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