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All 59 Cala Ratjada hotels

Hotel Serrano Palace

5.0 of 5 Hotel   |   Playa Son Moll S/N, 07590 Cala Ratjada, Majorca, Spain
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Ranked #11 of 59 hotels in Cala Ratjada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
376Josievb Cambridge, United Kingdom
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  • Reviews (128)
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128 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
Cambridge, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, could not fault a thing! We arrived in the middle of the night and when we got there they had prepared some food for us....so thoughtful. We have just come back from our third stay at the hotel! Love it

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Basel, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 3, 2014

Great location, a nice hotel, a little outdated in areas. Large rooms and bathrooms which are very nice and exceptionally clean. Friendly staff. Good buffet food. Would recommend this hotel to anyone looking for a relaxing stay near the beach in a cute town.

Was this review helpful? Yes 3
Willenhall, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 20, 2014

Could not fault this hotel,Nice staff,good food,comfortable room,cleaning staff working constantly,fantastic position the beach and shopping is on the doorstep.Would defiantly go back.Lovely patisseries in a beautiful sea front location.

Was this review helpful? Yes 2
Southampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2013

Great hotel, wonderful staff and hotel manager that is clearly passionate about ensuring guests have a great stay. Hotel is a 2 hour transfer from airport but worth the journey as surrounding area and beaches are lovely. Food is excellent with plenty of choice and lunch menu is reasonably priced. All round great holiday would definitely go back!

Was this review helpful? Yes 6
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2013

This hotel is 2 hours at least from Palma airport. A bit disappointing as we were told it was maximum 1 hour 40 minutes. (Last hotel on the transfer drop!) On arrival we were greeted with a refreshing drink, however, we found one of the receptionist was rather abrupt about regarding dress code in the evening for gentlemen, (no shorts... More

Was this review helpful? Yes 3
Leicester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2013

We had a two week break to get some sun and peace and quiet. The hotel has largely German residents but all very pleasant. On the excellent side were the staff and the food. We are quite critical of food but the food in the hotel was excellent. Although mainly buffet, there was always a good choice of fresh food... More

Was this review helpful? Yes 2
Yateley, United Kingdom
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

This hotel is a gem. The food is wonderful, far better than other comparably starred hotels I've stayed in. The choice is amazing. Today, the weather was hot and sunny so by the pool it was busy. Complimentary sangria, chocolate delicacies and great service made the difference. Last night we were treated to a stunning flamenco show. The only downside... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 16, 2013

Just returned from a week at the Serrano Palace. This is one establishment that truly qualifies as five-star. Luxurious rooms, friendly and hard-working staff and a 'hands-on' manager who appears to be everywhere at all hours and possesses an amazing capacity for remembering guests' names! The food and entertainment were wonderful, the poolside brilliant and the rooms spacious and extremely... More

Was this review helpful? Yes 4
St. Neots, United Kingdom
14 reviews 14 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 23, 2013

Just returned from a weekend break at the Serrano Palace Hotel. Staff are excellent and so helpful. The hotel is spotless and the rooms and amenities second to none. We both had an amazing massage in the Spa, well worth the money. We found the drinks prices very reasonable for a 5 star hotel. Even were offered breakfast at 5.00am... More

Was this review helpful? Yes 4
Salisbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

The Serrano Palace Hotel is not only beautiful, befitting a 5 star hotel, the staff are absolutely amazing. Despite arriving after midnight we were greeted with a glass of wine and a meal, and breakfast was laid on when we left at 3am a week later. All staff were warm and friendly, including cleaning staff who did the most wonderful... More

Was this review helpful? Yes 2
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Additional Information about Hotel Serrano Palace

Address: Playa Son Moll S/N, 07590 Cala Ratjada, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Ratjada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Serrano Palace 5*
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Also Known As:
Serrano Palace Cala Ratjada
Hotel Serrano Palace Cala Ratjada, Majorca, Spain

61 photos of this hotel

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Pool/beach area (17)
Hotel & grounds (9)
Bathroom (5)
Room/suite (8)
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Other (15)

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Hotel & grounds (6)
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#5 Spa Hotel in Cala Ratjada #6 Luxury Hotel in Cala Ratjada #9 Romantic Hotel in Cala Ratjada
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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