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All 59 Cala Ratjada hotels

Hotel Serrano Palace

5.0 of 5 Hotel   |   Playa Son Moll S/N, 07590 Cala Ratjada, Majorca, Spain
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Hotel Serrano Palace
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Ranked #12 of 59 Hotels in Cala Ratjada
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 24, 2014
Ginalouise53 London, United Kingdom
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133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

Had a great stay at this 5 Star Hotel, rooms were spotless, both the pools were excellent, with a Jacuzzi inside the indoor pool and sauna. Wonderful choice for breakfast buffet with Champagne on ice! Mostly German guests so did not speak to many people but most seemed friendly. As you come out of the Hotel the beach is opposite... More

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Cambridgeshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2014

The Serrano is in a great location. Just across the road from a nice beach and a short walk into town. Friendly staff and a fairly good restaurant with a reasonable choice of food. The room was ok, not luxurious but adequate for us. The evening entertainment is laid back and easy going, pleasant enough. There are lots of other... More

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Cambridge, United Kingdom
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

Beautiful hotel, could not fault a thing! We arrived in the middle of the night and when we got there they had prepared some food for us....so thoughtful. We have just come back from our third stay at the hotel! Love it

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Basel, Switzerland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 3, 2014

Great location, a nice hotel, a little outdated in areas. Large rooms and bathrooms which are very nice and exceptionally clean. Friendly staff. Good buffet food. Would recommend this hotel to anyone looking for a relaxing stay near the beach in a cute town.

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Willenhall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2014

Could not fault this hotel,Nice staff,good food,comfortable room,cleaning staff working constantly,fantastic position the beach and shopping is on the doorstep.Would defiantly go back.Lovely patisseries in a beautiful sea front location.

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Southampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2013

Great hotel, wonderful staff and hotel manager that is clearly passionate about ensuring guests have a great stay. Hotel is a 2 hour transfer from airport but worth the journey as surrounding area and beaches are lovely. Food is excellent with plenty of choice and lunch menu is reasonably priced. All round great holiday would definitely go back!

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2013

This hotel is 2 hours at least from Palma airport. A bit disappointing as we were told it was maximum 1 hour 40 minutes. (Last hotel on the transfer drop!) On arrival we were greeted with a refreshing drink, however, we found one of the receptionist was rather abrupt about regarding dress code in the evening for gentlemen, (no shorts... More

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Leicester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2013

We had a two week break to get some sun and peace and quiet. The hotel has largely German residents but all very pleasant. On the excellent side were the staff and the food. We are quite critical of food but the food in the hotel was excellent. Although mainly buffet, there was always a good choice of fresh food... More

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Yateley, United Kingdom
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

This hotel is a gem. The food is wonderful, far better than other comparably starred hotels I've stayed in. The choice is amazing. Today, the weather was hot and sunny so by the pool it was busy. Complimentary sangria, chocolate delicacies and great service made the difference. Last night we were treated to a stunning flamenco show. The only downside... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 16, 2013

Just returned from a week at the Serrano Palace. This is one establishment that truly qualifies as five-star. Luxurious rooms, friendly and hard-working staff and a 'hands-on' manager who appears to be everywhere at all hours and possesses an amazing capacity for remembering guests' names! The food and entertainment were wonderful, the poolside brilliant and the rooms spacious and extremely... More

Was this review helpful? Yes 4
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Additional Information about Hotel Serrano Palace

Address: Playa Son Moll S/N, 07590 Cala Ratjada, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Ratjada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Serrano Palace 5*
Number of rooms: 151
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Also Known As:
Serrano Palace Cala Ratjada
Hotel Serrano Palace Cala Ratjada, Majorca, Spain

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