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All 59 Cala Ratjada hotels

Hotel Serrano Palace

5.0 of 5 Hotel   |   Playa Son Moll S/N, 07590 Cala Ratjada, Majorca, Spain
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Hotel Serrano Palace
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81%
Ranked #11 of 59 hotels in Cala Ratjada
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
JenniferWH1990 Basel, Switzerland
  • Overview
  • Reviews (153)
  • Photos (61)
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153 people have reviewed this hotel

Traveler rating
    72
    51
    14
    12
    4
See reviews for
17
46
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Basel, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, a nice hotel, a little outdated in areas. Large rooms and bathrooms which are very nice and exceptionally clean. Friendly staff. Good buffet food. Would recommend this hotel to anyone looking for a relaxing stay near the beach in a cute town.

Was this review helpful? Yes 3
Willenhall, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 20, 2014

Could not fault this hotel,Nice staff,good food,comfortable room,cleaning staff working constantly,fantastic position the beach and shopping is on the doorstep.Would defiantly go back.Lovely patisseries in a beautiful sea front location.

Was this review helpful? Yes 2
Southampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2013

Great hotel, wonderful staff and hotel manager that is clearly passionate about ensuring guests have a great stay. Hotel is a 2 hour transfer from airport but worth the journey as surrounding area and beaches are lovely. Food is excellent with plenty of choice and lunch menu is reasonably priced. All round great holiday would definitely go back!

Was this review helpful? Yes 6
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2013

This hotel is 2 hours at least from Palma airport. A bit disappointing as we were told it was maximum 1 hour 40 minutes. (Last hotel on the transfer drop!) On arrival we were greeted with a refreshing drink, however, we found one of the receptionist was rather abrupt about regarding dress code in the evening for gentlemen, (no shorts... More

Was this review helpful? Yes 3
Leicester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2013

We had a two week break to get some sun and peace and quiet. The hotel has largely German residents but all very pleasant. On the excellent side were the staff and the food. We are quite critical of food but the food in the hotel was excellent. Although mainly buffet, there was always a good choice of fresh food... More

Was this review helpful? Yes 2
Yateley, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

This hotel is a gem. The food is wonderful, far better than other comparably starred hotels I've stayed in. The choice is amazing. Today, the weather was hot and sunny so by the pool it was busy. Complimentary sangria, chocolate delicacies and great service made the difference. Last night we were treated to a stunning flamenco show. The only downside... More

Was this review helpful? Yes 3
Inverness
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 16, 2013

Just returned from a week at the Serrano Palace. This is one establishment that truly qualifies as five-star. Luxurious rooms, friendly and hard-working staff and a 'hands-on' manager who appears to be everywhere at all hours and possesses an amazing capacity for remembering guests' names! The food and entertainment were wonderful, the poolside brilliant and the rooms spacious and extremely... More

Was this review helpful? Yes 4
St. Neots, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 23, 2013

Just returned from a weekend break at the Serrano Palace Hotel. Staff are excellent and so helpful. The hotel is spotless and the rooms and amenities second to none. We both had an amazing massage in the Spa, well worth the money. We found the drinks prices very reasonable for a 5 star hotel. Even were offered breakfast at 5.00am... More

Was this review helpful? Yes 4
Salisbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

The Serrano Palace Hotel is not only beautiful, befitting a 5 star hotel, the staff are absolutely amazing. Despite arriving after midnight we were greeted with a glass of wine and a meal, and breakfast was laid on when we left at 3am a week later. All staff were warm and friendly, including cleaning staff who did the most wonderful... More

Was this review helpful? Yes 2
England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2013

Just returned from a week's stay at the Serrano Palace with my husband and eldest daughter and her family. We were treated with such genuine hospitality from the staff. We have stayed at this hotel several times, the last visit was the same time last year. The manager, Michel Schilling, remembered us and made us very welcome, as did the... More

Was this review helpful? Yes 2
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Additional Information about Hotel Serrano Palace

Address: Playa Son Moll S/N, 07590 Cala Ratjada, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Ratjada
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Serrano Palace 5*
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Also Known As:
Serrano Palace Cala Ratjada
Hotel Serrano Palace Cala Ratjada, Majorca, Spain

61 photos of this hotel

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Pool/beach area (17)
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Hotel & grounds (9)
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Bathroom (5)
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Room/suite (8)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Cala Ratjada #7 Luxury Hotel in Cala Ratjada #9 Romantic Hotel in Cala Ratjada
Hotel Class
Number of rooms
151

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