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Holiday Village Majorca - Protur Monte Safari

Ctra. Son Servera | Porto Cristo, 07560 Cala Millor, Majorca, Spain
Holiday Village Majorca - Protur Monte Safari
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552 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband, 13 yr old and I had a fabulous time here! The staff were friendly and helpful and the first choice crew worked tirelessly! I don't know where they get there energy! The flight was lovely and short and so was the bus trip. The room, I say room but it was more like a small apartment, was great.... More 

Was this review helpful? Yes 6
Glasgow
2 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Village, Cala Millor last year, end of September/October. I am slow in writing my review as I have since then been in a battle of e mails and letters regarding complaints. This is not a 5 star hotel. On arrival because it was late, we were presented with a very limited cold buffet which was... More 

Was this review helpful? Yes 13
Proturhotels, Director of Sales at Holiday Village Majorca - Protur Monte Safari, responded to this review

Thank you for your comments. We are very sorry and surprised about the problems that you say you had while staying with us and while we respect your opinion as to whether the hotel is 5 star or not, all the favourable comments that we receive are our best endorsement. It is a pity that neither the hotel management nor... More 

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 28, 2015

Stayed here with out 2 year old in Sept 14 and had a great family holiday. Lots to keep our little one entertained - great pools, he particularly loved the splash park, pre-dinner viewings of Peppa Pig on the large outdoor screen also went down well. Great choice of food and the option to have lunch in the outdoor bar/restaurant... More 

Was this review helpful? Yes 10
Crawley, England, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 15, 2015

We travelled in September 2014 for our Familymoon with our 2 children aged 2 and 3. From the moment we walked in to the hotel we were met with beaming faces and nothing was too much trouble for all of the staff. Food was great, lots of variety and all of us ended up putting on weight as we stayed... More 

Was this review helpful? Yes 8
Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 14, 2015

This was our third Holiday Village holiday, having been to Holiday World Benalmadena and HV Playa Blanca and one we were all looking forward too, having heard and read great reviews. However, it was not the 'Fab Hotel' as we thought. On arrival we checked in, we had requested a family suite with a pool view, but the initial room... More 

Was this review helpful? Yes 16
Glasgow, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 13, 2015

We visited July 2014. I was disappointed with this holiday village, as just not anywhere near as good as HV Rhodes and even old Majorca viva village a lot better . Rooms were good, two bedroomed family room, nice, clean and spacious with good storage. I found the aircon just wasn't cool enough. We were in block 3 with a... More 

Was this review helpful? Yes 7
Proturhotels, Director of Sales at Holiday Village Majorca - Protur Monte Safari, responded to this review

Thank you for your comments. We are pleased that you and your family enjoyed some aspects of your stay. We can assure you that we have taken note of the points that you have raised and thank you for bringing them to our attention. More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

Never been to a holiday village before and must say we will defo visit another one, just brilliant for families, great entertainment, food and 5 mins from beach. Will say pools were a little cold for my 4 and 1 year old on some days but thoroughly enjoyed the splash area running about. Children loved the entertainment! Overall a great... More 

Was this review helpful? Yes 4
Swindon, United Kingdom
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 28, 2014

We went as a family of 4 (2 adults, a 4yr old and 11 month old). We arrived on the 1st May and the resort had been newly refurbished and just opened its doors. We were among a handful of guests on the first day, greeted with the reps dressed as super heroes and glasses of bubbly. As the week... More 

Was this review helpful? Yes 14
Nottingham
Contributor
14 reviews 14 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 20, 2014

Warm and friendly staff that cannot do enough for you, from offering baby food to blending up a mix of food you put together for baby. I was worried about this but there was no need as the staff were more than helpful and also the first choice rep was great. When we arrived in our room it was clean... More 

Was this review helpful? Yes 8
Maidstone, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

A wonderful hotel, very clean and tidy, friendly staff, first choice holiday entertainment team brilliant with the children and adults. Plenty to do for the children. Hand washes used at entrance to restaurant. And baby food available. Fully stocked shop, no need to go off site if you don't want to. The rooms were cleaned regularly although the bathroom could... More 

Was this review helpful? Yes 6
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