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Hipotels Hipocampo Palace

Certificate of Excellence
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C/ S'estanyol 13, 07560 Cala Millor, Majorca, Spain
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1 room 1 adult
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Hipotels Hipocampo Palace
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353 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW

could not fault a thing, great service, all needs were adhered to! food was excellent and had lots of variety with theme nights, members of staff friendly, rooms spacious had air conditioning and a fridge

Helpful?
Thank Emily C
cheshire UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We holidayed here in August 2015. Beautiful hotel & grounds. Great pool area - and ALWAYS enough sun loungers. Staff sometimes brought complimentary melon round in the hot afternoons around the pool area. Breakfast was very good standard and great selection. One day they really pushed the boat out with extra drinks, ornately cut fruit and crepes - but I... More 

Helpful?
Thank robhill99
Bebington, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2015

the food at this hotel is outstanding! its delicious and the variety is unbelievable, the chefs are also very nice, i would definitely reccomend going half board maybe not all inclusive because the evening entertainment is not too good, but that is the only bad thing i could say about this hotel. it has great poolside waiter service and they... More 

Helpful?
1 Thank pippalang
Direccion H, Manager at Hipotels Hipocampo Palace, responded to this review

Dear pippalang, We would like to thank you for your fantastic review about Hipocampo Palace and Spa. It is our pleasure to read that you enjoyed our team was helpful and professional. We are more than happy to see that you liked the pool facilities and that the food of our hotel fulfilled your expectations. We hope to welcome you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 4, 2015

Cala Millor was a bit soulless, and the position of the hotel is not on the sea, but we found it very quiet, comfortable and clean. The staff were extremely helpful and friendly. Our rooms were very relaxing, and it was a nice place to come back to after a hard days golf! The dining room was very good indeed,... More 

Helpful?
Thank Bally46
Direccion H, Manager at Hipotels Hipocampo Palace, responded to this review

Dear Bally46, We would like to thank you for your fantastic review about Hipocampo Palace and Spa in this website Tripadvisor. It is our pleasure to read that you enjoyed our location and that our team was helpful and professional. We are more than happy to see that you liked our pool facilities and that the breakfast of our hotel... More 

West sussex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 8, 2015

We loved our stay here at the Hipocampo Palace, although we do have a few grumbles. On arrival we were the only guests not offered champagne as a welcome, we were also not given the room request we had asked for (we emailed the hotel directly when we booked a good few months before we arrived and were told our... More 

Helpful?
1 Thank Samantha123629
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Samantha123629, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Hipocampo Palace and Spa. We are more than glad to read that you enjoyed your vacations at Mallorca. We have taken note of everything mentioned in your review and we really appreciate your constructive feedback. We hope... More 

lincolnshire
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed September 30, 2015

Asked for a sea view suite, and that is just about what we got (2302). However no-one told us that as the hotel is on 'Row Two' we would be looking out on to palm trees. Morning sun until 11.30. Suite was lovely, very fresh and scrupulously clean, in spite of it being near the end of the season. Nice... More 

Helpful?
2 Thank MalsHolidays
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear MalsHolidays, We would like to thank you for choosing the Hipocampo Palace and Spa hotel and for taking the time to write your review here on TripAdvisor. We love hearing from guests that have enjoyed our hotel, and it is more than a pleasure to see that our facilities and services fulfilled your expectations. Our aim is to create... More 

London, United Kingdom
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 16, 2015

Cala Millor isn't anything special, or bad for that matter, but it's a good place to go for warm weather and even better if you pick a good resort hotel to look after you. This is the one we think. It's very laid back but everything seems to work well. breakfast buffet is excellent and although on BandB we ate... More 

Helpful?
2 Thank Lynne J
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Lynne J, We would like to thank you for your fantastic review about Hipocampo Palace and Spa. It is our pleasure to read that you enjoyed our location and that our team was helpful and professional. We are more than happy to see that you liked our pool facilities and that the breakfast of our hotel fulfilled your expectations.... More 

Cork, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

This Hotel definitely lived up to its name, every facility you would need on a holiday was there. The food was absolutely superb and being a buffet the choices were amazing. The only downside was the hotel has two parts and in the part we were in you couldn't get a drink or beverage once the pool bar closed at... More 

Helpful?
1 Thank Jill B
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Jill B, We would like to thank you for your nice review. All the Hipocampo Palace and Spa team works very hard to create such a good memories like yours. Our main goal is that our guests feel comfortable and have the opportunity to exceed our customers’ expectations. We hope to see you again soon! Yours sincerely, Andres Gili... More 

Bascharage, Luxembourg
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 15, 2015

be sure to get the room you have asked for. As a longtime hotel guest, we made the room-reservation 4 months early and asked for rooms at poolside. The management didn't care about and gave us rooms on the backside. A 5* Hotel should not charge extras for the safe in the room

Helpful?
1 Thank Christiandb
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Christiandb, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Hipocampo Palace and Spa. We are more than glad to read that you enjoyed your vacations at Mallorca. We have taken note of everything mentioned in your review and we really appreciate your constructive feedback. We hope... More 

Southport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 7, 2015

Went for a week, hired a car from the airport and drove to the hotel. Parking was very easy and from the moment we entered the hotel the staff were so polite and welcoming the experience definitely lived up to the other reviews we'd seen on Trip Advisor. The first room we were offered was a shower only bathroom, but... More 

Helpful?
1 Thank Ian D
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Ian D, We would like to thank you for choosing the Hipocampo Palace and Spa hotel and for taking the time to write your review here on TripAdvisor. We love hearing from guests that have enjoyed our hotel, and it is more than a pleasure to see that our facilities and services fulfilled your expectations. Our aim is to... More 

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