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Hipotels Hipocampo Palace

Certificate of Excellence
C/ S'estanyol 13, 07560 Cala Millor, Majorca, Spain
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1 room 1 guest
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Hipotels Hipocampo Palace
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326 Reviews from our TripAdvisor Community

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    239
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
  • All months
    (326)
  • Mar-May only
    (78)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (19)
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Peterborough, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our third holiday at this hotel...and again it didn't disappoint. The hotel is spotless both inside and out. The hotel was fully booked while we were there, yet the pool and gardens are quiet and peaceful...there's plenty of sun beds and room to relax. The staff are all very friendly and go out of their way to help in anyway.... More 

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Windsor, UK
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

My 9 year old son and I have just returned from Majorca , and whilst everyone has stated the German clientele this was not something that I had worried about as i did not want hoards of groups of girls and guys drinking from 10.00am near my son as experienced in a previous English resort. A shame that the kids... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

1. The hotel positions itself as a family-friendly hotel but it is really not. One of the reasons I wouldn't take young children here is because the pool is across the street from the main hotel building and a lobby and there are cars and trucks flying by..there is also no fence. So you can't just relax and have your... More 

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Solihull, West Midlands
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had one of the suites which are housed in a separate building across the road from the main hotel. The pool area is on the same side as the Suites whereas the restaurant and other facilities are in the main building. The food in the restaurant was excellent as were all of the staff and the cleanliness of the... More 

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Bristol, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this hotel with our two adult children, having chosen a hotel and resort that had a little bit of something for everyone. The staff were always friendly with a smile on their faces at all times: they all worked phenominally hard to make the atmosphere of the hotel special and its cleanliness outstanding. Our room was large and... More 

Was this review helpful? Yes 2
England
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice reception and welcome to this hotel. The hotel is set in two parts but this works ok and didn't bother us. We had a suite which was nice and had all the expected things but the bed was quite hard and was twins pushed together instead of a double. I had a big disappointment when I... More 

Was this review helpful? Yes 1
Braintree
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Compared to other hotels in Calor Millor this is the Ritz. Good sized pool in spacious gardens ensures you have no problem getting a sun bed even at peak times. It's 100m from the sea which is quite far but as the sea is often full of garbage this need not be an issue. It could do with a pool-side... More 

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Braintree, Essex
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from a stay at the Hipocampo Palace. We arrived late in the evening to find a smooth check in and some salads and sandwiches in the room for us which was much needed. The service here is excellent although the terrace bar can be a bit slow if busy in the evenings. Plenty of choice with the... More 

Was this review helpful? Yes 2
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear GoddardBraintree, Thank you very much for your kind comments on TripAdvisor after your recent stay with us at the Hotel Hipocampo Palace and Spa. I would like to say that our ultimate goal is to achieve the guest’s full satisfaction. Your feedback helps us to improve our service and standards. We are working on improving the speed wifi and... More 

Moscow, Russia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My response will be devoted mostly to the reception service level of Hipocampo Hotel & Spa. I`ve never met such an awful attitude, though I travel a lot and do not think that I am hypercritical. Moreover, it is stated that the hotel is 5-star which allows you expecting at least polite behavior of the employees. There were several problems... More 

Was this review helpful? Yes 7
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Ms. lingvostar, First of all we would like to thank you for taking the time to post your comments through this website, tripadvisor. We are sorry to hear that your experience did not meet your expectations and your unfortunate impression of our hotel, especially with the service of our front office staff. I would like to say that our... More 

Worthing, West Sussex
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great family hotel. The staff are always welcoming, smiling and helpful. There is also the added bonus of fabulous food. Although not grandiose and if you wanted to be harsh there are minor things that might annoy some, such as a small number of ants and some noisy children, although they were in the minority, they are... More 

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Was this review helpful? Yes 2
Direccion H, General Manager at Hipotels Hipocampo Palace, responded to this review

Dear Marjaz, We love hearing from guests that they have enjoyed their time with us. Thank you for sharing your review here on Tripadvisor about Hipocampo Palace and Spa. I would like to say that our ultimate goal is to achieve the guest’s full satisfaction.Your feedback helps us to improve our service and standards. We are happy to know that... More 

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