Front desk staff were efficient but did not extend themselves beyond the bare minimum required. Twice, one individual was very rude in responsing to an information request. Food was mediocre. This is a large hotel and most guests are on an "all inclusive" plan. Rooms were large but beds were very hard & uncomfortable. Bed spreads were not clean. Our... more

evening meals were cold and breakfast meals due to cold plates, no kettle in bedrooms, no entertainment at all in hotel, you just have to put up with it, food was crap always fish on menu. more

Good choice of food. Menu never repeated. Bucks Fizz with Breakfast. Car park £10 a day so empty. No pool bar or cafe in Winter. Only go here if you are about to enter a Monastry as this is the only Spanish Hotel I have been to in 36 years with ZERO Entertainment in Winter-some guests had been there for... more

The overwhelming gripe about the HM Gran Hotel at La Cala is the poor food served up there. Well, either last year’s chef has been sacked, or he has responded to criticism. We have just returned from a week-long 60th birthday party there, and had no complaints whatsoever regarding dining-room standards. I am not pretending it was cordon-bleu standard, but... more

My wife had stayed at this hotel in October, so we decided to grab a weekend break here. The hotel is big - I can imagine the summer month will see this place packed. Entertainment was a bit " Hi-de Hi", but I can live with that, though not my cup of tea. Rooms were clean and tidy. Beds, too... more

i stayed here for 3 nights and found the rooms to be very clean and a good size.hotel location was very good and La Cala was easy to explore. i didnt eat anything here so cant comment on the food .the average age in this hotel is 65 so hotel bar was not the livelist place to be.overall i would... more

As a party of 5 golfers, we just returned yesterday from our stay. The rooms were very good and nicely cleaned every day. The hotel staff were very obliging especially in the restaurant. The selection of food was great and always fresh. The only negative was a lack of cheeses to finish a meal (I love cheese!). The hotel parking... more

well i live in netherlands , hotel was fabulous entertainment sucked rooms perfect we stole some stuff that allways got refilled they didnt even noticed that we have stolen some bath hankeys etc and some bath gel etc anyways we had a fly drive so the hotel was for relaxing only and food and drinks (half pension) the hotel is... more

Having recentley returned from what can only be described as five wonderfull days at the "Gran Hotel" We just had to enter our opinion after reading the review "NOT A STAR" from Macc 8 Cheshire plus a couple of others before we went. This left us (Two very young sixty something ladies !) very worried about what we would find.... more