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Holiday Inn Porto Gaia

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Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal
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Holiday Inn Porto Gaia
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Holiday Inn Porto Gaia
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455 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kharkiv, Ukraine
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 2 nights while on a group tour in September 2014. The hotel is wonderful, if not outright luxurious. The room was big (bigger that I needed!), very nicely appointed, bed was very comfortable and a chair looked like a throne. The bathroom was nice and clean, TV had lots of programs, and tea making... More 

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us in 2014 and that you kept our hotel in your mind after almost one year. To provide a good experience it's something our staff takes great pride in, so we value your feedback. We are glad to... More 

Lisboa, Portugal
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Everyone was really friendly and even the hotel director showed up one day to help to solve an issue. Good breakfast although should have a bit more variety. The room was big and the wi-fi was fast. Will come back.

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and appreciated our service. We are truly committed to guest satisfaction. It's something our staff takes great pride in, so we value your feedback. We thank your review concerning our breakfast and will transmit it to our... More 

cape town
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was spotless...great breakfast and very helpful front-of-house staff. Very interesting 3D look to the elevators! Staff in the breakfast room very friendly. I would certainly stay here should I visit Porto again.

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Thank you so much for your kind comment about our service and our Staff. It's something we all take great pride in, so we value your feedback. We hope you will visit us again soon! Best regards, Rita Cruz... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fabulous staff and wonderful hotel. A great stay. Will come back. Nice and comfortable bed, attention to detail, all very clean. Quiet room, slept really well. Lovely breakfast with a great variety of choices. Staff always with a smile willing to help you with whatever you need.

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us and wish to come back. I am glad to know you had a great night sleep and found our beds comfortable. Thank you for noticing our attention to detail and cleanliness. It's something our staff takes... More 

Essex, England
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 21, 2015

Booked a short break for my mum and I via Voyage Privé to stay 7-9 May. The deal included a twin room on a high floor with great view of Porto, breakfast, a hydrotherapy circuit per person per day, 20% off any additional treatments and a free port tour and tasting at Cockburn's. Getting to the hotel from the airport... More 

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our view to the Douro River and the city of Porto, and I am glad to know you travelled around the city easily. We will be sure to pass your kind words to our SPA team,... More 

Dnipropetrovsk, Ukraine
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

One of the best hotels ever visited surprisingly located in Villa Nova De Gaia. Great location, service and price/quality range! Highly recommend to everyone who visit Porto on business or sightseeing trip!

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed staying at our hotel and were positively surprised by our location in Vila Nova de Gaia. Our city is known for being the home of the Porto Wine cellars, for some of the best Portuguese beaches and for the amazing... More 

Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 18, 2015

This is by far one of the best Holiday Inn experiences I have had. Porto is known for many things but for Portuguese people, it rhymes with Excellent food at a great price. This hotel did not disappoint on that front. But more importantly, it offers a grandiose bar and lobby, a wonderfully helpful staff (Portuguese people are always friendly... More 

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to... More 

Europe
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

We admired staying in the hotel. It's located on the hill and from the big windows you can enjoy the view. Windows can be widely opened upon request. Swimming pool is available for 15€ per day. Wifi is free. Getting to metro station is about 15 min on foot. There is a bus station nearby but reception could't advise about... More 

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Rita Cruz Guest Experience Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 14, 2015

Good hotel in general, especially the gentle hotel staff who quickly respond to your requests. The hotel site is not close to the city centre, however, close by there all the basic services required by a tourist. Specific remarks on the hotel: The employee allocated as a receptionist for breakfast is not well qualified and I think she has a... More 

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More 

Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 10, 2015

Good hotel located outside of Porto center in Gaia but also here still ~15 min walk from the metro station "general Torres" which will take you directly to the city center in just 8 minutes. I stayed here just for 1 night for a business event and didn't had opportunity to check all the facilities. Rooms are quite spacious -... More 

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More 

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