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All 14 Vila Nova de Gaia hotels

Holiday Inn Porto Gaia

4.0 of 5 Hotel   |   Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal
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Ranked #3 of 14 Hotels in Vila Nova de Gaia
A recent review
4 of 5 stars reviewed 4 days ago
Eli G Tel Aviv, Israel
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285 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Top Contributor
130 reviews 130 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights on a tour of Portugal. Our room was quite comfortable and well equipped. Good bed. Food in the hotel dining room was good, on a par with the other hotels we stayed at on our tour. One strange incident: When we entered the room, there was a distinct odor of cigarettes (some people don't believe in no-smoking... More

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HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to... More

London
1 review
2 of 5 stars Reviewed 4 days ago NEW

The level of everything, in this hotel, was acceptable (no special effects, but it does the job). The only seriously negative thing were the curtains in my room. I mean, wash it every now and then, Holiday Inn people...shouldn't be that difficult. Instead, it looked (and smelled) as if they haven't been washed since the very opening, some 20years ago:... More

Review collected in partnership with this hotel

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HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to... More

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at this Holiday Inn for 2 nights. We paid extra for the executive suite on the 22nd floor It was worth it. The room, bed, and bathroom are large, and the room has a great view of Vila Nova and Porto. The bed was comfortable and the room is quiet. We did not hear any noise from... More

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Milford Haven, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at other Holiday Inns and booked on the basis that you know what to expect. This hotel was no different. It's clean, well decorated and the staff are pleasant and helpful. The restaurant is good, although a little lacking in imagination. I found the bed far too hard for my taste. The first room we were allocated... More

Was this review helpful? Yes 1
Lagos, Portugal
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

The positives - the staff (with one exception) were very good, the room was pleasant and spacious enough for two people with a very comfortable bed. However there was a choice of either a soft or a firm pillow, but only one of each - which as we both prefer firm was annoying. Unfortunately for us that was the end... More

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IHGCare, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Michael R, Thank you for taking the time to express your thoughts and concerns about your stay with us. I am pleased that you found our rooms to be spacious and comfortable. However, I regret the mishaps that occurred with the housekeeping service. I assure you that this shall be addressed as we take the confidence our guests place... More

Potters Bar, United Kingdom
Contributor
15 reviews 15 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a platinum card holder, i have stayed in quite a lot of HIs and CPs in europe and us. This holiday inn is really better than most crowne plazas. I was lucky enough to get a top floor room and it was large, clean, with good facilities and an excellent view over Porto. The hotel restaurant was very good,... More

Was this review helpful? Yes 1
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to... More

Milwaukee, Wisconsin
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 25, 2014

This hotel is an easy walk to the Metro for rides to Porto's sites and to the train station for a trip along the Douro River and wine country. It was quiet and very comfortable for sleeping. My daughter-in-law was not feeling well so she was able to get room service and a good sleep after long travels to feel... More

Was this review helpful? Yes 1
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to... More

Southampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 17, 2014

The potuguese are fantastic and the staff here are outstanding as you will find across portugal but twice in succession now I have been let down by the IHG group who will probably blame it on local conditions. But to have a room service end at midnight is totally ridiculous. Also the internet connection in rooms is poor...whats the point?... More

Was this review helpful? Yes
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. There are, effectively, limited hours for serving a hot meal from the menu in your bedroom: dinner is... More

Tel Aviv, Israel
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed for two nights end of July 2014. Room excellent, service outstanding, restaurant very good, bar handy and well stocked, location out of center of old city, yet very good in my opinion, with very good taxy service. HOWEVER, the surprise came at check out: For international telephone call the charge was 4 yes FOUR Euros per minutes. That... More

Was this review helpful? Yes
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your mention regarding Holiday Inn Porto Gaia. We appreciate you taking the time to comment your experience during your recent stay. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts... More

Moscow, Moscow City, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 12, 2014

Together with my friends we stayed at the Holiday Inn for two nights at the start of July 2014. The hotel is generally good. The rooms are spacious. However, there was some trouble with the electronic keys that did't always work and had to be changed twice. The breakfasts were good with the exception of the coffee which was really... More

Was this review helpful? Yes 1
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to... More

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Additional Information about Holiday Inn Porto Gaia

Address: Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Vila Nova de Gaia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Porto Gaia 4*
Number of rooms: 179
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Also Known As:
Holiday Inn Porto Gaia Hotel Vila Nova De Gaia
Melia Hotel Gaia Porto
Sol Melia Gaia Porto
Holiday Inn Porto Gaia Portugal/Vila Nova De Gaia

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