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Holiday Inn Porto Gaia

4.0 of 5 Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal
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Holiday Inn Porto Gaia
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Holiday Inn Porto Gaia
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329 reviews from our community

Traveler rating
    154
    133
    35
    5
    2
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52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

My bathroom had no hot water. I bathed with cold water and was transferred to another room late in the night after my body became shivering and they were not able to repair it. The staff were rude and clueless regarding payments by my debit card and falsely claimed that I did not have the funds and will have to... More

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to once more bring this matter to our attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very... More

Midlands
Top Contributor
63 reviews 63 reviews
60 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights out of season. From the airport we caught the metro to the nearest stop to the hotel, it was a 10 mins walk from there. From the outside the hotel doesnot look very impressive, needs a good paint, but once inside there is a total change, clean and modern with nice bar area. We were... More

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement... More

Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel - clean, good staff and great facilities. It is within walking distance of a metro station and outside the hustle and bustle of the Porto city center. We had a very enjoyable stay and an excellent dinner while we were there. The hotel has non-smoking rooms and a very nice bar. ATM in the lobby.

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write... More

Cairo, Al Qahirah, Egypt
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, quite and near to bus, train and metro stations. It has a very good breakfast and it is near to el cort English the biggest shopping mall in Porto. It is just not that perfect in room service and hotel facilities but it's price is relevant to it.

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your experience during your recent stay. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to... More

Chandigarh, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

t was an average stay for us overall. Pros a. Rooms are quite large, bathroom is huge. b. Appreciate the free drink as an IHG member c. Bed was comfortable d. Staff is very nice and courteous. Speak excellent english Cons a. Lift is the biggest challenge as there are only 3 small lifts. This place is filled with group... More

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to... More

Tuners Hill
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this hotel on voyage prive website, a little disappointed because although it was advertised as having a river view, it was quite a long way from the river, our room was on the19 floor so we did indeed have a great river view, but to go out of an evening we needed to get cabs everywhere. It is not... More

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to... More

New York City, New York
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 16, 2014

This Holiday Inn was spacious and clean, having been bought from the Melia resort group three years ago. It is located across the river from Porto. The only problem we had was obtaining the hot water, but the hotel was prompt in remedying the situation as a prior guest had forced the hot water valve beyond its groove. Breakfast was... More

Was this review helpful? Yes 1
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your kind comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as... More

Herzlia, Israel
Top Contributor
113 reviews 113 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 16, 2014

very big hotel located far from city center.rooms are big,we had suits of 2 room with kitchen and all amenitis possible. TV was old. beds were cofortable.room was clean. freeWi-fi at the lobby only. food was good, the lobby was nice and cosy.

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement... More

Lisbon, Lisboa, Portugal
1 review
5 of 5 stars Reviewed October 15, 2014

My stay at HolidayInn Porto Gaia came to be a very nice surprise. All the services worked extremely well. Particularly, the staff were absolutely nice and smiling. I had my dinner for room service. Tasty as portuguese food can be and extremely fast. It took less than 15 minutes! I should remark the space of the room, all it's comfort... More

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to... More

west yorkshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

Used this hotel for 2 nights on a business trip. Rooms - clean, comfortable Location - not central to Porto and not the nicest of areas. Food - breakfast not great, cold mushrooms. Staff- slow at reception, bar staff very nice. Overall I would live to visit Porto again to see more of the beautiful old city but I would... More

Was this review helpful? Yes
HIPG, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review

Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. We greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to... More

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Additional Information about Holiday Inn Porto Gaia

Address: Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Vila Nova de Gaia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Porto Gaia 4*
Number of rooms: 179
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Also Known As:
Holiday Inn Porto Gaia Hotel Vila Nova De Gaia
Melia Hotel Gaia Porto
Sol Melia Gaia Porto
Holiday Inn Porto Gaia Portugal/Vila Nova De Gaia

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