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Novotel Porto Gaia

Certificate of Excellence
GreenLeadersBronze level
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Lugar das Chas Afurada, Vila Nova de Gaia 4400-499, Portugal
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Best prices for: 1 room 1 guest
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Novotel Porto Gaia
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629 Reviews from our TripAdvisor Community

Traveler rating
    176
    358
    76
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    7
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324
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aylesbury, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I don't understand some of the comments others have made here, particularly about the location. It's quite clear where the hotel is, you only have to look on its website! Did you expect a city centre luxury hotel for the price they charge? Get real and do your research properly beforehand instead of criticising them for being where they are.... More 

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Nottingham
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel is a 5 minute drive or taxi ride from the main river and restaurants, Only 15 minutes from the airport pool is small but clean and great for kids and plenty of choice at breakfast, Any small problems we had at any point where sorted instantly without question would defiantly use this hotel again if I revisit Porto.

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Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed here 18th may for 4 nights building work going on very noisy after I made a complaint about the noise the hotel manager decided to move us to another room I pulled back the curtains and the 3 pics I have included was the view from our room the hotel is to far away from the center of porto... More 

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pgageiro, General Manager at Novotel Porto Gaia, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this as a stop of to and from the airport (Porto) on a tour of Northern Portugal. We picked Novotel because we knew the brand and wanted parking with access to major motorways and near the airport. We got what we expected and this one is possibly better than most of the Novotels I have stayed in. The... More 

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pgageiro, General Manager at Novotel Porto Gaia, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed April 20, 2015

Would recommend this hotel highly - once you know where it is the location is not an issue - breakfast in particular was excellent.................................................................................!

Review collected in partnership with Amoma.com

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Southampton, United Kingdom
Top Contributor
63 reviews 63 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 15, 2015

Clean and spacious hotel perfectly positioned on the South side of Porto to be close enough to everything but not in amongst some of the tourist noise and trappings. Lovely outside area and a fantastic restaurant with food better than many top London "chic" establishments. You will need a hire car to get the best of visiting Porto anyway so... More 

Was this review helpful? Yes 3
County Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 4, 2015

This hotel was good value although breakfast was expensive so we ate out. Rooms were a good size and had good facilities. We choose to stay here because of the pool but quickly realised that the location was poor. There was nowhere to eat within walking distance which left us needing to get taxis out in the evening.

Was this review helpful? Yes 3
London
Contributor
16 reviews 16 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 29, 2014

The hotel itself is excellent and could be considered a luxury hotel. The staff are very pleasant and the rooms are very comfortable. Inside the rooms are fully equipped bathrooms which are very clean and have things like complimentary slippers and shower gel etc. Despite that I found the pillows too soft and therefore not a great night's sleep. Breakfast... More 

Was this review helpful? Yes 1
Santarem, Portugal
Top Contributor
65 reviews 65 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 24, 2014

Nice hotel with good installations. They have a nice swimming pool. I big chess set in the garden. One kids playground outside. All this inserted in a nice green grass field with some palm trees. Very nice atmosphere. A small kids corner with books, games and a Xbox 360 console. What another console with other game. Nice place for kids... More 

Was this review helpful? Yes 2
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