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All 39 Norfolk hotels

SpringHill Suites Norfolk Old Dominion University

3.0 of 5 Hotel   |   4500 Hampton Boulevard, Norfolk, VA 23508
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Ranked #15 of 39 Hotels in Norfolk
A recent review
5 of 5 stars reviewed 3 days ago
CompetitionMama
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105 reviews from our community

Traveler rating
    33
    32
    32
    6
    2
See reviews for
49
12
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
5 of 5 stars NEW via mobile

I recently stayed here for a cheer competition with my family and we really enjoyed ourselves. The price was a little high, but we were in walking distance to the competition. The staff was excellent and the rooms were nice and clean. We had waffles for breakfast, and my sons enjoyed the pool. Overall great stay.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Very nice and clean hotel; the room was spacious and had a decent breakfast selection. The staff was very friendly and helpful. I would definitely stay here again. Great location and fun college community.

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Yorktown, Virginia, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The first problem with this visit was having to pay $8.00 a night (on top of $119.00 a night stay) for parking, only good thing was the lot is covered and the weather that evening was bad. Second issue was having to change rooms due to cigarette smell. Third issue was ice machines on 5th, 4th and 3rd floor were... More 

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McKeesport, Pennsylvania
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice clean hotel for the money. Rooms spacious and clean. Staff friendly. Bath amenities could include lotion and a little bigger shampoo and conditioner-I used practically the whole bottle with none left. I would stay there again. Nice breakfast choices too.

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

would never recommend this hotel to anyone. I originally booked this hotel because of it was right across the street from a graduation I was attending. I only stayed one night and during that time my infant daughter and I were bit numerous times by bed bugs. I informed the hotel management about this problem and they said that they... More 

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Lindsey J, General Manager at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello MelissaRN, Thank you for staying with us. We appreciate any and all feedback from our guests, in order to be the best property possible. With this being said, we are disappointed to find this review. Issues that pertain to cleanliness or pests are something we take with extreme sensitivity. While we are aware of the above mentioned issue we... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very helpful and kind. The cleanliness of my room was well appreciated and I like how breakfast was started on TIME..The front desk staff was kind enough to make a call and remind me about the social events. Even though I was so far from home they made me feel as though I was family. Overall my... More 

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1 review
5 of 5 stars Reviewed January 21, 2015 via mobile

This hotel is the cleanest place i have ever stayed at besides my own home. The staff is excellent, and the hotel its convenient to the social things going on around. Also this hotel is close to the interstate for traveling.

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richmond va
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 12, 2015

Clean hotel and desk agents were polite and accomodated our requests. They have a new system of keyless entries cards that extend to the elevator usage. This has proved to be difficult for some as we encountered a young mom who's child accidentally left the elevator before she could roll the luggage cart out and then her card would not... More 

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Lindsey J, General Manager at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello cracklin, Thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your stay! Thank you for bringing to our attention the concerns about the key cards. The system is designed for security and should not leave the floor until a key card is swiped. We are looking into this matter and... More 

Doylestown, Pennsylvania
Top Contributor
111 reviews 111 reviews
39 hotel reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed January 1, 2015

We stayed here for a few days around Christmas while visiting family just around the corner. Unfortunately, one of the family members had a medical emergency and we had to extend our stay by a couple days because of it, and the hotel did accommodate us. It is just a very basic, common hotel/motel. PROS: Free Wifi Free breakfast Hot... More 

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Lindsey J, General Manager at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello jppalooza, Thank you for writing and staying with us. We hold ourselves to very high standards, so while it's nice to hear you enjoyed our location we hope to exceed your expectations next time. If you would like to further discuss any of your stay, please feel free to contact me. King Regards, Lindsey Janssen More 

Roanoke, Virginia
Top Contributor
64 reviews 64 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 11, 2014

I've read the positive reviews on this property and wish I could say the same. We had some activities near ODU, so we booked a stay here, because it was convenient and we did not want to fight commuter traffic from competing hotels in Chesapeake or Virginia Beach. The staff was professional, the room clean and nice, but we had... More 

Was this review helpful? Yes
Lindsey J, General Manager at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello Robert P, Thank you for writing this review. It is guests like you who help us be the best hotel possible. We are looking into the items you mentioned. If you would like to further discuss any of your stay, please feel free to contact me. King Regards, Lindsey Janssen More 

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Additional Information about SpringHill Suites Norfolk Old Dominion University

Address: 4500 Hampton Boulevard, Norfolk, VA 23508
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Norfolk Old Dominion University 3*
Number of rooms: 114
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Also Known As:
Springhill Suites Norfolk Old Dominion University Hotel Norfolk

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