This Hampton Inn offered the usual Hampton amenities - efficient check-in, a clean and comfortable room, and value. Service and food shortcomings popped up on this one-night business trip, however. The complimentary shuttle from the airport was a melt-down. It's a 5-minute drive from hotel to airport; why did it take 30 minutes for the shuttle to show up? And... More

I had been sailing for a week in cold, windy seas in New england. This was my first night off the boat and a early flight coming up the next morning. The staff made sure i had a comfortable room, helped me with some laundry and made sure I new where to find a great dinner. The room was clean,... More

For the last night before flying home from our vacation trip, we needed to stay at a hotel with shuttle service close to Norfolk Airport. This Hampton proved to be a good choice. It is not AT the airport (good idea, cuts down on jet noise), but does have an excellent shuttle service which it shares with the nearby Hilton.... More

We are a family of 4 and when traveling always stay at a Hampton Inn. When we check in we know what to expect and have never been disappointed. It's always a big relief to check in after a long drive, from clean comfortable rooms to friendly helpful staff. Our experience with Hampton Inn has been from Massachusetts to Florida... More

Best check-in experience ever! The clerk suggested a wake-up call ( I had not even thought about it) when we told him we needed the airport shuttle early, He told us that breakfast would not be ready at that time in the morning but they could have to-go bags for us. He called our room to make sure everything was... More

Bathroom was very small but our averall stay was very good. not a bad hotel for the price. We family and I were only there for one night. but we would have been happier to have stayed longer. The hotel is very close to the beautiful downtown Norfolk and the "Leaping Lizard Cafe" that was featured on Diners, Drive-ins and... More

This is near the airport. I dropped my husband and kids off at hotel about 9:30 pm to get checked in to hotel while I go return the rental car to the airport. The hotel sent a great guy driving the shuttle to pick me up and he was so nice and concerned whether I had been waiting long (only... More

This hotel was clean and well appointed. I had an issue at check in with the toilet in my room. -- It was fixed immediately. The staff were very pleasant. There was a night employee on when I left at 4:30 am for my flight...I think his name was Charles. He was extremely nice and made me feel like my... More

I really don't have any complaints about my 4 day stay for business other than the housekeeper took my do not disturb sign after I left on my door knob. The service at the front desk was exceptional. Jaden the day manager was great. The hotel allowed me to use their shuttle bus later in the day after I already... More