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Hampton Inn & Suites Norfolk-Airport

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1511 USAA Drive, Norfolk, VA 23502
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1 room 1 guest
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Hampton Inn & Suites Norfolk-Airport
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260 Reviews from our TripAdvisor Community

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Traveler rating
    120
    92
    30
    8
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (34)
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St Petersburg, Fl, United States
4 of 5 stars Reviewed 3 days ago NEW

I needed just a single night stay waiting to catch a plane the next day and the hotel was very close to the airport. As a retired Army officer I was able to get a discount and that helped as well. The receptionist was both helpful and informative on checking in. The hotels inside appearance is a little worn but... More 

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Odenton, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Once again , Hampton Inn provided a very nice room for my wife and I .... Staff were very helpful and friendly ... We had a great stay at this location . This is why we prefer staying only at the Hampton Inn's when we travel.

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Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good choice for quick airport access. The rooms were clean, beds comfortable and breakfast sufficient for a quick bite before an early flight. Finding the hotel after dark was tricky as no hotel signs were lit---not sure if that was by requirement or design, but some additional outdoor lighting would be helpful. Overall good airport stay.

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Durham, NC, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

My business trip to SE Virginia was enhanced by staying in this Hampton Inn & Suites! The people working in the hotel were friendly & helpful. I had a very good stay and was very satisfied! Thankyou! Upon arriving they noticed my blood sugar was low and gave me food & drink , which helped right away. At breakfast everyone... More 

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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From what I have read on some of these reviews, I think people don't really have perspective on what a hotel in a high tourism area by an airport should be. We travel a lot and have stayed in many high and many low end properties. Okay, so the FREE breakfast is kind of bad, but aren't all the but... More 

Review collected in partnership with Hampton

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you Sir !!! We are a Airport hotel and that places so much more demand on the hotel than a roadside hotel for instance. We also have the luxury of being close to a resort area so we do get leisure travelers, We do are absolute best to blend a perfect experience for our business and leisure travelers so... More 

Hampton, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here so I did not have to travel to the airport in the AM. Unfortunately the bed was horrible and the AC was so load that it kept me up all night. Its closeness to the airport and other services does not outweigh getting to sleep.

Review collected in partnership with Hampton

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2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is great for travel in and out of Norfolk Airport. It is very close to the airport (5 minute drive) and super easy to use the shuttle. The shuttle runs every half hour. Rooms were clean and beds were very comfortable. Nice rooms and nice staff!

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Elizabeth City, North Carolina
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel offers some strong positive features, and some negatives as well. Beginning with the good, and some elements were very good, the staff is welcoming and personable. Upon arriving in our room, there was a definite wow factor when we opened the door, owing to a very spacious layout, attractive bedding and amenities. We were traveling with our adult... More 

Was this review helpful? Yes 3
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you!! I believe you were in one of our King Studio rooms, it is a lovely room and has a very roomy homey feel. I am working to put together some sleeping aid kits to help guests who may have noise sensitivity. We do have projects scheduled in the future to address the issues you described with the couch.... More 

Norfolk, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Accommodations were updated and the room was very clean. The breakfast buffet was great and had everything you could want. Walls were very thin, I heard the elevators on one side and the person's cell phone in the next room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am so happy you enjoyed the Hotel and had a great experience Sorry about the noise difficulties. I am going to put together a sleeping aid kit for guests who may be more sensitive to noise. I am still working on getting all the pieces together and hope it will be a help for guests in the future. I... More 

New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I (a group of 7 people) were in VA for a funeral. We arrived at the hotel at 8:30am after driving 7 hours straight, to attend funeral services early that afternoon. I'm disabled and this was not an easy trip for me. I had reached out to the Hampton Inn in advance and Mr. Bryan Kennedy and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I remember you so well. it was a absolute pleasure to make sure you had all you needed and more in your time of grief. I was so taken by your sweetness and kindness. We are blessed to have had you here with to share the joy you bring to all you come in contact with. We are here to... More 

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