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Hampton Inn & Suites Norfolk-Airport

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Traveler (33)
Room & Suite (27)
Dining (2)

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About

#8 of 39 hotels in Norfolk
Location
4.4
Cleanliness
4.4
Service
4.3
Value
4.1
GreenLeaders Bronze level
The Hampton Inn & Suites Norfolk Airport hotel in Norfolk, VA is an 88 room, four story Hampton Inn & Suites located just two miles south of Norfolk International Airport. Our hotel is adjacent to the Lake Wright Business Park. The Hampton Inn & Suites Norfolk Airport is within walking distance of major corporations such as USAA Insurance, CMA-CGM, Mantech and Pitney Bowes. Our hotel is a short drive to Downtown Norfolk, home of the best entertainment and cultural venues in the region. Other nearby points of interest includes the Virginia Beach Town Center just six miles away and the Virginia Beach Oceanfront, just 15 miles away. For business or pleasure, the Hampton Inn & Suites Norfolk Airport hotel will provide everything to make your stay comfortable. Amenities include a complimentary airport shuttle, an indoor pool, fitness room and the famous Hampton On the House hot breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Airport transportation
Shuttle bus service
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Refrigerator
Flatscreen TV
Wardrobe / closet
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Russian, Filipino
Hotel links
Special Offer:Price Match Guarantee

Location

1511 Usaa Dr, Norfolk, VA 23502
Hampton Inn & Suites Norfolk-Airport
692Reviews2Q+A41Room tips
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Michelle B wrote a review Jan 2024
Tustin, California2 contributions
+1
okie dokie, I have been waiting to post this. I was there about 35 hours and look what happened! my bed was infested by bed 🐞, 81 to be exact! It was awful and on my birthday no less! I’m still dealing g with the insurance company, let’s see what happens! I would never ever stay there again!
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hannah F wrote a review Mar 2023
Middletown, Maryland23 contributions14 helpful votes
Hotel's Favorite
We were in town for a family funeral and had about 20 family members staying at the hotel. The staff is beyond hospitable allowing us to use the breakfast area for evening family dinners (bringing in) and games, making sure we were all on the same floor, and checking on us at breakfast as two in our group have diabetes. Just a lovely group of people.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Mar 8, 2023
Thank you for all your kind words and it is so wonderful you had a great stay. We try our hardest to make sure everyone is happy. Your review encourages us to continue doing the right thing. Thank you so much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pa_Travelguy wrote a review Jan 2024
Allentown, Pennsylvania386 contributions141 helpful votes
So it was a quick in and out . Dropped car off at airport and just needed place with a shuttle for the morning. The two shuttle drivers were excellent. The lady who checked me in and the young guy who checked me out , both very good as well. Service was good , but the customer interaction was even better .
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Jan 16, 2024
Thank you for all your kind words and it is so wonderful you had a great stay. We try our hardest to make sure everyone is happy. Your review encourages us to continue doing the right thing. Thank you so much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stay691196 wrote a review Oct 2023
Island of Malta, Malta1 contribution2 helpful votes
I have been a Hilton honors customer for years. I had booked a mid week stay and the website glitched to the wrong day. I requested the date be corrected once I found out about it. The hotel manager said it was a “no Show and the charge is valid and will remain.” This was the most petty, unreasonable answer. I would stay away from this and ALL Hampton Inns. They are run by near illiterates with no sense of allegiance. I will never stay with any of the Hilton brands again. They treat customers like garbage.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Oct 26, 2023
We are sorry we were not able to provide you with the quality of services you deserve. Thank you again for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jdmpastor wrote a review Oct 2023
North Augusta, South Carolina4 contributions1 helpful vote
When we walked in our room, it smelled like a skunk. I believe someone who stayed in it before us had been smoking meth. We did report it to the front desk and they sent someone from maintenance with two different deodorizer sprays. We sprayed with Lysol, but it only masked the odor but did not eliminate it completely. We did complain again when we checked out that morning but only got an “I’m sorry” from the front desk clerk. Beinvolved an honors member, perhaps they could have offered another room if they had a handicap accessible room available or they could have offered a discount on my “skunk”room.
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Review collected in partnership with Hampton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Oct 18, 2023
Thank you for taking the time to post a review of our hotel on TripAdvisor.com. We appreciate all your feedback on the hotel and location. Thank you again for choosing the Hampton Inn & Suites Norfolk-Airport and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nbranchwilson wrote a review Aug 2023
1 contribution1 helpful vote
The room wasn’t very clean . The desk clerk wasn’t welcoming upon arrival, she actually appeared to had been sleeping . We arrived late. The location was perfect and the breakfast was a good continental breakfast. Wouldn’t be my choice in hotel in the future
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Review collected in partnership with Hampton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Aug 14, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sjctmart wrote a review Jun 2023
Norfolk, Virginia1 contribution
Bed was hard and pillows were extremely flat. One pillow was too flat, two pillows just a bit too high. Ended up having to fold two bath towels and place them under one pillow to align neck properly but you could still feel the hardness of the towels through the pillow.
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Review collected in partnership with Hampton
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Jun 27, 2023
Thank you for taking the time to post a review of our hotel on TripAdvisor.com. We appreciate all your feedback on the hotel and location. Thank you again for choosing the Hampton Inn & Suites Norfolk-Airport and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jen S wrote a review Jun 2023
2 contributions
The stay was ok until I went to take a shower at 5:30 AM and saw a gigantic cockroach at the top of the shower. I’m quite short and it was well above my head, so I called the front desk. I was told there was no one from maintenance there yet. I had to wait several minutes for it to crawl low enough where I could smash it with a shoe. Disgusting. I also wasn’t offered water upon check, despite being HHONORS Diamond.
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Jun 27, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We have addressed your concerns with our team. Thank you again for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer575516 wrote a review Apr 2023
San Diego, California12 contributions8 helpful votes
Worst Hampton Inn I have ever stayed at, it’s more like a Motel 6. If I could give it a negative rating, I would. Good luck getting sleep between the sounds of the noisy, busy street right outside your window and the loud guests you will hear through the paper thin walls. Room is incredibly dated, sheets are scratchy and carpet is dingy. Turning on the bathroom light also causes a fan ,which sounds like the engine of a small jet aircraft to turn on as well, thus ensuring that any sleeping occupants in the room are awakened. A/C is also extremely noisy. Pro tip: stay at the nearby Home 2 suites instead, it’s nicer and a much better experience.
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Date of stay: April 2023
Value
Location
Service
Room Tip: Stay at the nearby Home 2 suites instead, it’s nicer and a much better experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Apr 27, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LoveTravel708201 wrote a review Mar 2023
1 contribution
The reviews were a hit and miss. For us, definitely a miss. In all my years have I never felt so violated and taken of advantage of. Someone, and they know who, came into our room and helped themselves to our stuff. It was not resolved.
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Review collected in partnership with Hampton
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kelsey Souther, General Manager at Hampton Inn & Suites Norfolk-Airport
Responded Mar 21, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$129 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites norfolk-airport hotel norfolk, hampton inn and suites norfolk-airport, hampton inn norfolk, norfolk hampton inn
LOCATION
United StatesVirginiaNorfolk
NUMBER OF ROOMS
88
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAMPTON INN & SUITES NORFOLK-AIRPORT $124 ($̶1̶4̶5̶) - Updated 2024 Prices & Hotel Reviews - VA

Frequently Asked Questions about Hampton Inn & Suites Norfolk-Airport
Which popular attractions are close to Hampton Inn & Suites Norfolk-Airport?
Nearby attractions include Princess Anne Park (0.1 miles) and Target Store Norfolk (0.7 miles).
What are some of the property amenities at Hampton Inn & Suites Norfolk-Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Norfolk-Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Norfolk-Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Norfolk-Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Norfolk-Airport?
Conveniently located restaurants include IHOP, Plaza Azteca, and Cookout.
Are there opportunities to exercise at Hampton Inn & Suites Norfolk-Airport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hampton Inn & Suites Norfolk-Airport have an airport shuttle?
Yes, Hampton Inn & Suites Norfolk-Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn & Suites Norfolk-Airport have airport transportation?
Yes, Hampton Inn & Suites Norfolk-Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites Norfolk-Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Norfolk-Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.