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All 39 Norfolk hotels

Hampton Inn & Suites Norfolk-Airport

2.5 of 5 Hotel   |   1511 USAA Drive, Norfolk, VA 23502
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80%
Ranked #7 of 39 hotels in Norfolk
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
seabrez88 Elizabeth City, North Carolina
  • Overview
  • Reviews (153)
  • Photos (33)
  • Amenities
  • Room tips (16)
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153 people have reviewed this hotel

Traveler rating
    66
    56
    19
    5
    7
See reviews for
47
19
22
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Elizabeth City, North Carolina
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent last weekend at the Hampton Inn for my husband's Annual Family gathering. A block of rooms were reserved and were ready as promised. Check-in was easy and quick. When we arrived in our room , I noticed there was a BIG black mark on the bathtub. (That was not good) Before I could alert the manager, the housekeeper... More

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new jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: This location is very convenient from I-64 (1 mile from exit). The desk staff and rest of hotel crew were awesome. We enjoyed the pool but were disappointed to see there was no hot tub. Rooms were very clean and comfortable. Cons: Breakfast was not the usual Hampton offering and quality. Also, make sure your room is not facing... More

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1 review
5 of 5 stars Reviewed 1 week ago

Staff was so helpful with dinner and sight seeing recommendations. The complimentary breakfast was very good. There was so many choices. The room accommodations were clean, smelled clean and very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
McKinleyville, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Quiet and comfortable bed, but nothing special and could not turn off the air conditioning, not worth price we paid (close to $200) for one night. Need to lower the price or up their game. Close to Norfolk airport is a plus. Probably won't stay there again. Not up to Hilton standards. Price should be closer to $100 per night... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Danbury, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient place to stay on our way from NY to Outer Banks NC. Clean, Comfortable & Staff treated us well. Good Burger restaurant next door.. Would stay there again and recommend to other travelers

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California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I have stayed here multiple times before. The lounge area was remodeled since my last stay. It was very open and inviting. Check in/Check out was efficient and courteous. Staying on per diem, so I got a good value for the room. Slept great, as it was a quiet location. Room was very clean. The desk/work station set up was... More

Review collected in partnership with Hampton

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Washington DC, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff of the hotel is exceptional from the manager on down. They go out of their way to accommodate the needs of their guest. The sleeping rooms are perfect for our needs, very spacious and comfortable. Internet service is fast, which is very important to us. The room rate falls with in our budget

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 5 weeks ago

The hotel was clean. It was convenient for a stopover on the way to North Carolina. Rooms were nice size with nice new-looking furnishings. The fitness room was pretty small but with modern machines all in working order. Breakfast was fine, typical of a hotel breakfast buffet. Beds were comfortable.

Review collected in partnership with Hampton

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Delafield
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 22, 2014

We arrived after midnite and they had no airport pickup. Upon checkout they advised us that the scheduled airport transfer only runs to 10am-then it is on call. They called driver he said 10 minutes to pickup. We waited 30 minutes and called driver again. He said he was getting gas and would be there in 10. We waited 10... More

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am so sorry about the misfortune you had with our Shuttle service. I have looked into the problems you encountered and we are taking steps to prevent them in the future. Our shuttle does stop running at 12 am, the other issue about going back to the airport should not have occurred. I am sorry for that and hope... More

Philadelphia
Top Contributor
50 reviews 50 reviews
39 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 22, 2014

The property was exactly what I expected. The room was kept clean and well stocked with amenities all week. The breakfast was always on time with coffee early most days. It's a good location for that part of Norfolk and a short drive to the beach, downtown etc. Staff was friendly and always available. No surprises or issues.

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you so much for your input and kind words. When you say Standard Hampton Inn your saying a lot. The Hampton Brand continues to leads the way in the hotel industry with superior customer service, great breakfast complimentary WI-FI and of course our famous Hamptonality. We are grateful and happy you stayed with us. Good health and a wonderful... More

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Additional Information about Hampton Inn & Suites Norfolk-Airport

Address: 1511 USAA Drive, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
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Also Known As:
Hampton Inn And Suites Norfolk-Airport
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn Norfolk
Norfolk Hampton Inn

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Norfolk #3 Family Hotel in Norfolk #9 Business Hotel in Norfolk
Hotel Class
Number of rooms
88

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