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Hampton Inn & Suites Norfolk-Airport

2.5 of 5 1511 USAA Drive, Norfolk, VA 23502
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Certificate of Excellence 2014
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Hampton Inn & Suites Norfolk-Airport
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Hampton Inn & Suites Norfolk-Airport
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192 reviews from our community

Traveler rating
    93
    64
    22
    5
    8
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60
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72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hertford, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our travels to visit family and friends range from Brooklyn NY to Naples FL. We always plan our overnights at the Hampton Inns. When we do fly overseas we will also make them our choice for stays before and after our flights. Our favorite Inn is at Port Wentworth GA where we stay with our West Highland Terrier in the... More 

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NAGS HEAD
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hampton Inns are our hotel of choice. We stay at this location frequently and haven't varied since it opened. It has Van service to and from the airport. The location is very convenient to the airport. When arriving at the airport be sure to take your cell phone and the hotel's phone number since the phone by the airport baggage... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

We enjoyed the accommodations and friendly service all our family received at the hotel. We expect the best of service and always get it at Hampton Inns. This hotel was quite convenient to my son's home, making going back and forth easy.

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Greenwood, United States
1 review
4 of 5 stars Reviewed November 29, 2014

Great service and food. Rooms were clean. Only negative was that the area surrounding the hotel was not very safe. In sort the hotel itself was great, but the location was poor. Stayed because it was close to the office where I worked.

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Clarksville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

but this place is pretty close. I've stayed here many times and it is always clean, quiet, and comfortable. It is very convenient to the airport. 15 minutes from hotel to security, add a little extra if your dropping off a rental car, or traffic.

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Raleigh, North Carolina
Top Contributor
143 reviews 143 reviews
44 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 24, 2014

Well recommended! very nice and clean rooms and the breakfast area was clean and tidy. Staff was very corteous and friendly. Overall a great stay and like i stated previously well recommended. On thing to point out if you want to walk to eat the doubletree has a max and Emmas restaurant which is convenient.

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Norfolk, United States
1 review
5 of 5 stars Reviewed November 20, 2014

The hotel was very clean the staff was helpful and breakfast and coffee were great. I arrived earlier than expected and was able to get into the room which was already clean. The staff at this hotel are wonderful. This is my second stay there and I will definitely make it the place I stay when I visit my son.... More 

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Bryan K, Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Fantastic!!! I just checked in another family visiting their grandson, great grandson, son and brother. I was in the military also and when my family visited me at the ship coming home very a long deployment it was a maybe one of the best days of my life. It still chokes me up. Its great we can be here and... More 

Lake Worth, United States
1 review
5 of 5 stars Reviewed November 19, 2014

This hotel was clean! Staff was friendly, helpful and goes out of their way to assist. Traveled to see my sons naval ship come in. Great location, everything is near by. Great indoor pool and work out room. Rooms were clean and had everything I needed. I even needed batteries for my camera and the clerk gave me some!! Great... More 

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Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Congratulations on your son coming home safe and sound. I am so happy you were able to give a Clean, friendly hotel to enjoy the moment. We have a lot of things going for us at this hotel and t makes my job so rewarding to be part of this great hotel. I am proud that we are doing the... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed November 19, 2014

Room was very nice. Rates were incorrect and never corrected. Breakfast was stale and in some cases simply not replenished. Daily service to the room was the worst had ever encountered during our 7 day stay. Things didn't get any better after alerting the front desk on 3 days of the 7

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am so sorry that your experience was not up to your expectations. I have spoken to our team here and used your case as an example on how we could have done things better. As you can see by the Tripadvisor website your experience was not up to our standard. I have sent a email to you with my... More 

Indian Land, SC
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

This hotel is a typical Hampton property with the typically expected amenities, presented in the typical Hampton fashion -- predictably clean and very well maintained. I had only one problem, when front desk staff told me a late check-out would have resulted in a $25 charge to my bill. I protested, but the overnight clerk (it was very late when... More 

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Additional Information about Hampton Inn & Suites Norfolk-Airport

Address: 1511 USAA Drive, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
Number of rooms: 88
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Also Known As:
Hampton Inn And Suites Norfolk-Airport
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn Norfolk
Norfolk Hampton Inn
Hotel Style:
#1 Green Hotel in Norfolk
#1 Family Hotel in Norfolk
#4 Business Hotel in Norfolk

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