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All 39 Norfolk hotels

Hampton Inn & Suites Norfolk-Airport

2.5 of 5 Hotel   |   1511 USAA Drive, Norfolk, VA 23502
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81%
Ranked #5 of 39 hotels in Norfolk
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
TaraLynn L
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156 people have reviewed this hotel

Traveler rating
    66
    59
    19
    5
    7
See reviews for
48
20
22
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was nice, breakfast was good, everything looked clean, but in the lobby and our room there was a very, very strong scent. Like a mixture of baby powder and men's color. Not necessarily bad, just overwhelming. We figured it's a cleaning agent of sorts, or air freshener.

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Black Mountain, North Carolina
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved our room, #209, a suite-like room. The place was quiet, clean, updated and conveniently located for our families that live in Virginia Beach and Norfolk. We actually liked the smaller Hampton Inn better than the next door Doubletree.

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Alexandria, Virginia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only stayed here one night while doing some work at the Naval base, but enjoyed my stay very much. Typical amenities and style of a new Hampton Inn -- internet, large comfy bed, quality morning breakfast. Plenty of parking and only a few miles from the base. I would stay here again.

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

You said it all. It's what make us a standout and the Hampton Brand so popular with so many loyal customers. It is so good your now part of the Hamptonality. All kidding aside Hampton Brand Hotels part of the Hilton family hotels have a great tradition of innovation comfort and hospitality that make us a sure thing. Thank you... More

Elizabeth City, North Carolina
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent last weekend at the Hampton Inn for my husband's Annual Family gathering. A block of rooms were reserved and were ready as promised. Check-in was easy and quick. When we arrived in our room , I noticed there was a BIG black mark on the bathtub. (That was not good) Before I could alert the manager, the housekeeper... More

Was this review helpful? Yes
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

We have such a great team here they make my job so easy. We encourage our team to be the solution if they can immediately and be proactive like the circumstance you mentioned. I am so happy you enjoyed your stay and had some quality time with your family. I tell the team here be proud of where you work... More

new jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: This location is very convenient from I-64 (1 mile from exit). The desk staff and rest of hotel crew were awesome. We enjoyed the pool but were disappointed to see there was no hot tub. Rooms were very clean and comfortable. Cons: Breakfast was not the usual Hampton offering and quality. Also, make sure your room is not facing... More

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Awesome !!! It’s great that you enjoyed yourself here with us and you had such nice things to say, We hope you can come see us again and we are making changes to improve the breakfast for everyone. Have a wonderful Summer. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was so helpful with dinner and sight seeing recommendations. The complimentary breakfast was very good. There was so many choices. The room accommodations were clean, smelled clean and very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you so much !!! Your comments mean so much to me and the team here it is our energizer. We work hard here and to be validated by the customers we work so hard to provide the best stay we can means so much to us. I want to thank you and resolve to give everyone the experience you... More

McKinleyville, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Quiet and comfortable bed, but nothing special and could not turn off the air conditioning, not worth price we paid (close to $200) for one night. Need to lower the price or up their game. Close to Norfolk airport is a plus. Probably won't stay there again. Not up to Hilton standards. Price should be closer to $100 per night... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am sorry you did not feel you received you best value for your dollar. Our Hotel is comparable to all the hotels with similar amenities in the area. We are ranked here as the number 5 hotel out of 39. We do our best to bring you the quality and value you deserve and will work even harder to... More

Danbury, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

Very convenient place to stay on our way from NY to Outer Banks NC. Clean, Comfortable & Staff treated us well. Good Burger restaurant next door.. Would stay there again and recommend to other travelers

Was this review helpful? Yes 1
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you for your kind words !!! We have quite a few guests who do exactly that on thier travels to the Outer Banks. We are right next to the Highway and you can get up have a great breakfast and be on your way to your second part of your vacation. I like to think of us as a... More

California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 10, 2014

I have stayed here multiple times before. The lounge area was remodeled since my last stay. It was very open and inviting. Check in/Check out was efficient and courteous. Staying on per diem, so I got a good value for the room. Slept great, as it was a quiet location. Room was very clean. The desk/work station set up was... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you ! We have quite a few Business travelers staying here and we do our very best to make you feel at home. We have a great atmosphere for a quiet relaxing stay and with all the tools needed for your stay. I want to thank you for your business and giving us to the chance to give you... More

Washington DC, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

The staff of the hotel is exceptional from the manager on down. They go out of their way to accommodate the needs of their guest. The sleeping rooms are perfect for our needs, very spacious and comfortable. Internet service is fast, which is very important to us. The room rate falls with in our budget

Review collected in partnership with Hampton

Was this review helpful? Yes
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Great !!! Your review is exactly what the Hampton brand is all about and the Hampton Inn and Suites Norfolk Airport is a great hotel to stay with and being a Hampton branded hotel makes us a sure thing. We thank you sincerely, we understand the value of our guests and appreciate that you make a choice when you stay... More

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Additional Information about Hampton Inn & Suites Norfolk-Airport

Address: 1511 USAA Drive, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
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Also Known As:
Hampton Inn And Suites Norfolk-Airport
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn Norfolk
Norfolk Hampton Inn

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Norfolk #2 Family Hotel in Norfolk #9 Business Hotel in Norfolk
Hotel Class
Number of rooms
88

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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