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Hampton Inn & Suites Norfolk-Airport

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1511 USAA Drive, Norfolk, VA 23502
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Hampton Inn & Suites Norfolk-Airport
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230 Reviews from our TripAdvisor Community

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Traveler rating
    110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here one light after arriving very late to Norfolk Airport. We were headed to the Outer Banks. It seemed like this was the plan for many others at the hotel, too. Upon walking into the hotel, it smelled a bit musty but maybe it is was the overall humidity. Our room was dated but clean. The breakfast was... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

hotel is clean...just standard...nice breakfast...make sure everything works in your room. Bed sleeps very good. Suites should have separate room for sofabed. staff very kind and pool area is great. not an idea for

Review collected in partnership with Hampton

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Trinity, Florida
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location--central to the Southside Hampton Roads area: Naval Base, Virginia Beach, Downtown Norfolk, etc. Right next door to a Double Tree at the same price but with free breakfast. Can't beat that. Room didn't have a refrigerator which would have been nice but it wasn't something that keeps me from returning to the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you for taking to time to share your thoughts. I am looking into the refrigerator we have one in each room. We are so happy everything else went well and you enjoyed the hotel and the Norfolk area. We work hard to make it look easy here and hope you will be back. Thank you and enjoy your summer!!! More 

Chesterfield, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel....quiet and relaxing atmosphere! The hotel is located in an area that is nearby resturants and various places to eat. It is right off the highway making it very easy to find and very accessible.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

Stayed at the Hampton Inn Norfolk Airport. Normally my wife and I get a water and a snack when we check in to a Hilton property as diamond members. This time I had to ask for the water and snack and she gave one to me but was unwilling to give one to my wife. She finally relented and gave... More 

Review collected in partnership with Hampton

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is convenient to the Norfolk Airport, offers free breakfast, and has good beds! The hotel is clean, the staff is wonderful, and is all around a good stay. If your travels take you to Norfolk, VA this is a wonderful place to rest your head.

Review collected in partnership with Hampton

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California
Top Contributor
76 reviews 76 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night before departing from Norfolk airport. Clean place, nice staff, nice indoor pool, typical Hampton. Bonus- airport shuttle opens at 4 am, which is unusual in our experience with hotels in this area. Only negative- room had some noise from above and outside. Otherwise a great stay.

Was this review helpful? Yes 2
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you for taking the time to send your kind thoughts here on Trip advisor. I am so happy you have a nice comfortable stay with and enjoyed yourself. We have a great staff and our hotel is one of the best in Norfolk. My sincerest gratitude for staying with us and Hope we will see you soon. More 

Falls Church, VA, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I stay on business for multiple nights at a time. In this case, the room I checked into had ants all over, and after suffering through the first night with them crawling all over, I asked them to fumigate while I was out or move me. They SAID they did fumigate, but when I looked, there were still numerous ants... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I spoke to you in reference to this problem. I had the pest management company out and they treated each day. Sometimes when we have heavy rain this situation appears we are very proactive in prevention and making sure we stay ahead of any potential problems. I am sorry for you discomfort and my sincere word we do all to... More 

Elizabeth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I highly recommend staying here at the Hampton Inn/Norfolk Airport Hotel. The entire staff are attentive, have positive attitudes and delight in assisting and taking care of every detail. The rooms and entire hotel are meticulously clean and are lovely to be in. Breakfast is a delight - please say "Hi" to Jennifer who does a fantastic job in coordinating... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you so much !!! We all here welcome your kind thoughts and love to hear them . Its keeps us with our heads held high and proud to be working in one of the finer hotels in Norfolk. I thank you so much for sharing your great experience with the public here on TripAdvisor More 

Calvert City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very clean and comfortable accommodations. Staff was very friendly, helpful and efficient. Location very convenient to Norfolk airport and Norfolk botanical Garden. Substantial complimentary breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Thank you for taking some time and sharing your experience with us. I am so happy you had a comfortable stay and we showed you how well we provide for our guests. Hampton Inn's are a great Brand to work for and also a great brand to stay in the two are conjoined and that's what makes us special. Thank... More 

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