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All 39 Norfolk hotels

Hampton Inn & Suites Norfolk-Airport

2.5 of 5 Hotel   |   1511 USAA Drive, Norfolk, VA 23502
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Ranked #3 of 39 Hotels in Norfolk
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Ricanranger Raleigh, North Carolina
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187 reviews from our community

Traveler rating
    90
    62
    22
    5
    8
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59
21
25
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Top Contributor
141 reviews 141 reviews
42 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well recommended! very nice and clean rooms and the breakfast area was clean and tidy. Staff was very corteous and friendly. Overall a great stay and like i stated previously well recommended. On thing to point out if you want to walk to eat the doubletree has a max and Emmas restaurant which is convenient.

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Norfolk, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was very clean the staff was helpful and breakfast and coffee were great. I arrived earlier than expected and was able to get into the room which was already clean. The staff at this hotel are wonderful. This is my second stay there and I will definitely make it the place I stay when I visit my son.... More

Review collected in partnership with Hampton

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Bryan K, Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Fantastic!!! I just checked in another family visiting their grandson, great grandson, son and brother. I was in the military also and when my family visited me at the ship coming home very a long deployment it was a maybe one of the best days of my life. It still chokes me up. Its great we can be here and... More

Lake Worth, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was clean! Staff was friendly, helpful and goes out of their way to assist. Traveled to see my sons naval ship come in. Great location, everything is near by. Great indoor pool and work out room. Rooms were clean and had everything I needed. I even needed batteries for my camera and the clerk gave me some!! Great... More

Review collected in partnership with Hampton

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Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

Congratulations on your son coming home safe and sound. I am so happy you were able to give a Clean, friendly hotel to enjoy the moment. We have a lot of things going for us at this hotel and t makes my job so rewarding to be part of this great hotel. I am proud that we are doing the... More

Richmond, Virginia
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Room was very nice. Rates were incorrect and never corrected. Breakfast was stale and in some cases simply not replenished. Daily service to the room was the worst had ever encountered during our 7 day stay. Things didn't get any better after alerting the front desk on 3 days of the 7

Review collected in partnership with Hampton

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am so sorry that your experience was not up to your expectations. I have spoken to our team here and used your case as an example on how we could have done things better. As you can see by the Tripadvisor website your experience was not up to our standard. I have sent a email to you with my... More

Indian Land, SC
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is a typical Hampton property with the typically expected amenities, presented in the typical Hampton fashion -- predictably clean and very well maintained. I had only one problem, when front desk staff told me a late check-out would have resulted in a $25 charge to my bill. I protested, but the overnight clerk (it was very late when... More

Review collected in partnership with Hampton

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Largo, Florida, USA
Top Contributor
103 reviews 103 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this property for a night after flying into Norfolk. The hotel was a short ride from the airport on the provided shuttle. The hotel will nice but the property seemed a little dated. The rooms were clean and comfortable and the staff was friendly. I wouldn't hesitate to stay there again in the future.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here primarily for the airport shuttle which accomodated an early morning flights. We were pleasantly greeted and found the accomodations more than adequate. The indoor pool and the breakfast bags to go were great features. Will stay again when in area.

Review collected in partnership with Hampton

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Metaire, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful experience, I would definitely use this hotel again. They provide if number for the various cabs services in their area, so that I could get to Walmart, and to the Arena for graduation. The staff helped me to locate places to eat diner, and lunch throughout the time I was here. Great Job

Review collected in partnership with Hampton

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am so happy another satisfied guest… We have a great hotel here but the team is the standout!!! I am blessed to work with such wonderful people and Hope we can continue to provide the best experience possible.. Thank you for the kind words and have a wonderful Holiday season. More

Placentia, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The front desk young lady was very helpful. She answered my questions and gave me suggestions where to eat. The hotel is close to the airport and the shuttle service was on time. The room was clean and the wifi was fast. The breakfast was great and helped not having to find a place to eat before starting out on... More

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am very proud to say “Which young lady”. We have such great friendly people here and they are always looking to help and be of assistance. I go home at night assured that our guests and the hotel will be taken care by the finest team in the world. Thank you I will pass on your kind words and... More

Miami, Florida, USA
Top Contributor
73 reviews 73 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Even though this a good hotel, the fact that one of the shower doors was broken and that the toilet seat was also broken made this an average experience. The staff is very friendly and helpful, the hotel is clean and very close to the airport. They do have an airport shuttle. Breakfast area is big and clean. The fitness... More

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Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review

I am so disappointed that you have such issues with your stay. I am completely surprised how this could have been overlooked. We are going to rededicate ourselves to ensuring that such easily fixed problems never present themselves to a guest. I want to thank you for being kind with your review and helping us become a better hotel. More

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Additional Information about Hampton Inn & Suites Norfolk-Airport

Address: 1511 USAA Drive, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
Number of rooms: 88
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Also Known As:
Hampton Inn And Suites Norfolk-Airport
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn Norfolk
Norfolk Hampton Inn

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