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Residence Inn Norfolk Airport

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1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
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Residence Inn Norfolk Airport
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212 reviews from our community

Traveler rating
    139
    52
    13
    5
    3
See reviews for
75
23
6
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Norfolk Airport
See the most recent reviews
Pensacola, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

The staff is really helpful and nice rooms are nice and clean.If u need anything call the front desk and someone will bring it to your room.I've stayed at this hotel for two months last year and two months this year and I will be back next year.Thanks for a great stay

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear baldheads, Thank you very much for the time you took to post such a wonderful review of our hotel. Two months is a very long time to be away from home and I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the... More 

1 review
5 of 5 stars Reviewed June 10, 2014

If you're in the Virginia Beach Norfolk area this is the place to stay. The staff is amazing. Everyone was always nice and smiling. No one ever walked by me without greeting me and asking if I needed anything. Christy the manager could sit in her office all day and bark orders but instead she is out there interacting with... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear hola_bobby, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. Christi is such a GEM. She is the best... More 

2 reviews
5 of 5 stars Reviewed June 3, 2014

Great customer service all around. Friendly staff that accommodate all your needs if possible. Close to the airport, yet still very quiet. Breakfast was always timely and great quality food. Front Desk staff always have a friendly helpful manner when it comes to customer service. Will always recommend this hotel for stays in Norfolk.

Review collected in partnership with this hotel

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Lynn N: Thank you very much for choosing the Residence Inn Norfolk Airport so that we could provide you with the service that was the "Best You Have Had All Year!" I will read your review tomorrow in our morning huddle with great pride. We want to provide our guests with service so memorable, they tell stories about it.... More 

Meeker, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

We travel a great deal in the USA. This is the most beautiful, clean hotel we have been there.excellent customer service.the breakfast was great. We will recommend this hotel and stay here any time we visit the Norfolk area.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear mmartinez2233, Thank you very much for taking the time post such wonderful comments about your stay with us at The Residence Inn Norfolk area. I am very happy about "US" being the best here in the United States. We thrive each and everyday to ensure that all of our guests are comfortable and receives exceptional service during their stay.... More 

Fredericksburg, United States
2 reviews
5 of 5 stars Reviewed May 31, 2014

I stay more than 150 nights a year in hotels and this one stands out because of the service of the staff. The location is perfect as well and convenient to many things in the area, not only the airport. I am a Diamond Member with Hilton, but when in Norfolk, I choose them.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Jack S, Thank you very much for the time you took to post such a wonderful review of our hotel. I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future. We thrive each and everyday to ensure... More 

Ashburn, Virginia
1 review
5 of 5 stars Reviewed May 30, 2014

Our soccer teams stayed at the hotel for a recent soccer tournament. One of the quietest hotels I've been in during the night with some of the best fun offered during the day. The play court with a basketball hoop and soccer net kept the boys happy. The grill offered us a place to prepare dinner for over 40 people... More 

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Mo f, Thank you very much for the time you took to review the Residence Inn Norfolk Airport! We are so happy that your group was able to enjoy all of the amenities that we have to offer and the kids had a great time on the Sport Court! We were delighted to welcome your group for the Soccer... More 

Fairfax, Virginia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 27, 2014

I stayed here for fishing and it is a quick 15 minutes to CBBT Sea Gull fishing pier or Lynnhaven pier. The location is great, you are within a two blocks of a ton of restaurants and Super Walmart. The hotel room was clean, the staff was super friendly & helpful, and the free breakfast was very good. They had... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Sylvi_2000, Thank you very much for the time you took to post such a wonderful review of our hotel. I am so glad we were your choice for lodging while in the area for fishing. By the looks of your profile picture, you are pretty good at it! We are pleased that you enjoyed all of our newly renovated... More 

NM
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 24, 2014

We are more often than not loyal customers to the Marriott Residence Inn brand. This hotel is a shining example of why. The staff (everyone) was outstanding courteous, helpful and friendly! Our room was, spotlessly clean, cool, quiet and the bed very comfortable. The upgraded linens were crisp and the towels thick and fluffy. The breakfast bar food choices were... More 

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Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear HttLan, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to show appreciation for our staff and all that they do day in and day out BUT to hear it from you, our valued guest, it means so much more... More 

Nags Head, NC
Top Contributor
90 reviews 90 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 16, 2014

I usually stay at one of the chains in Norfolk the night before an early morning flight. That was the case this trip, and I was surprised to find the hotel freshly redone, from art to furniture and flooring. In all a very nice property with indoor pool and great workout center. The rooms are mini-suites with lots of room... More 

Review collected in partnership with this hotel

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Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Haroldg48: Thank you very much for your review of the Residence Inn Norfolk Airport! We hope that your early morning flight lead you to safe travels. I appreciate the great comments about our rooms and that you chose us over the "other" chains. We want to be your only choice for lodging while in the Norfolk Airport, so the... More 

Fairfield County, Connecticut
Top Contributor
92 reviews 92 reviews
21 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed May 14, 2014

We stayed in this hotel for a homecoming event. We were a family of four and one friend. My husband and I stayed in one bedroom with a Queen in it and a full bath & TV, our two children stayed in the other bedroom with 2 Queen beds, full bath & TV and the friend stayed in the kitchen/living... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

MOMCT: Thank you very much for the time you took to review the Residence Inn Norfolk Airport! We are very happy that we were able to share your HOMECOMING with you! How exciting! We are glad your loved one made it back safe. We strive to be your only choice for lodging in the Norfolk Area. The next time you... More 

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