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Residence Inn Norfolk Airport

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1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
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Residence Inn Norfolk Airport
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233 Reviews from our TripAdvisor Community

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Traveler rating
    154
    56
    14
    6
    3
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84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
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  • All months
    (233)
  • Mar-May only
    (72)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (35)
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There are newer reviews for Residence Inn Norfolk Airport
See the most recent reviews
Johnson City, New York
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 4, 2015

Stayed here four nights while in town for a family wedding. Convenient location, clean rooms and facilities, friendly and helpful employees who consistently greeted you everywhere in the hotel, excellent (included) breakfast, safe and convenient parking. My wife and I both enjoyed our stay here.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Dooz 28, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are happy to hear that you had a memorable stay with us. I will be sure to share your wonderful comments with the TEAM. Thank you for choosing us for a such a wonderful... More 

Hertford, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

This hotel is an excellent choice! We hosted our son's rehearsal dinner in The Tarmac Room and recommended our out of town guests stay the weekend here. We are so happy we did as the Residence Inn Airport exceeded our expectations in every way. We started working with Stephanie Eckes, Director of Catering, several months ago. Stephanie is a gem... More 

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Krisite M, THANK YOU, once again for the wonderful comments! It is such a great feeling when we get such wonderful feedback about our guest experiences! it is great to know that your experience will be a memorable one that you will share with others. We have shared your comments with Stephanie, Jay and the rest of the TEAM... More 

Henderson, Nevada
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

This place is perfect if you are visiting family at the Naval Base in Norfolk Va. It is convenient to the base, airport & freeways plus every restaurant & shopping imaginable. The friendly staff is helpful with directions & suggestions for anything & everything. The breakfast is outstanding with wonderful servers who have neat smiles to jumpstart your day. I'm... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear MK L, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you chose to stay with us and it was a memorable stay that you will share your experience with others! Thank you for choosing us as your ONLY choice for lodging... More 

Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 27, 2015

I want to start off by saying I always choose Marriott if available in area I will be visiting. My favorite Marriott hotels are the Residence Inn which I've never encountered any major issues with. Let me begin a 'positive remark,' the staff was friendly. I travel a lot & have been a rewards member for 10 years or more.... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Lisa G, Thank you very much for taking the time to give us your feedback on your recent stay with us at The Residence Inn Norfolk Airport! My sincere apologies that you did not have a great stay with us and you had some concerns about the scents through out the hotel. Upon your request, we did not clean... More 

Boise, Idaho
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

I have stayed at this hotel on numerous occasions. The staff is very friendly and professional. hotel is very clean and well maintained. For business travel everything is consistent so there are no surprises. Convenient to the airport for late arrivals or early flight departures. Breakfast is outstanding.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear ManOnMtn, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will share your wonderful comments with the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. We... More 

Boston, MA
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 15, 2015

As my reviews usually state, I am a Platinum Rewards member. Was this the best Residence Inn I have ever stayed? No. It was however very clean, very nicely run and very welcoming. While the room I had could certainly use updating as most I have been to lately have SS appliances and granite countertops, it was adequate sized for... More 

Was this review helpful? Yes 1
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear SNP1000: Thank you very much for taking the time to review your very lengthy stay with us at the Residence Inn Norfolk Airport. I am pleased you found our facility clean; comfortable, and our staff accommodating. As a Platinum Reward Member who travels a great deal, your comments mean the world to us. Thank you very much for your... More 

NYC
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 2, 2015

Amongst the clutter of many Norfolk/Virginia Beach same class chain inns, I was pleasantly surprised that Residence Inn Norfolk Airport stood out. The staff was friendly and the rooms bright and clean. My room had 2 small TVs although I'd settle for one larger than 32 inches. My mattress was a bit saggy to the middle. The complimentary breakfast was... More 

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Jerry C, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are happy to hear that you had a memorable stay with us and you enjoyed the amenities. Thank you for choosing us as your ONLY choice for lodging while in the Norfolk area. We... More 

Albany, Georgia
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 25, 2015

I've been currently staying in the area on business about three weeks now and I love this Marriott. Its probably in my top five hotels that I've stayed in. The staff is great and friendly, the breakfast actually tastes good, there are food trucks (local) from the area that visit on Thursdays, secluded bedrooms/living rooms, etc, etc...This hotel is very... More 

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear 19KingFifty84: Thank you very much for taking the time to write such a detailed review of your experience with us at the Residence Inn Norfolk Airport! With having 74 reviews under your belt, we take your comment that we are one of the top 5 hotels you have stayed in with GREAT joy! I will be elated to read... More 

Oakland, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 14, 2015

I stay here whenever I'm in Norfolk. In general, I like Residence Inn no matter which city -and this one doesn't disappoint. For the price point, the rooms are spacious and clean. Housekeeping was very accommodating. Reservations kindly provided a discount rate when I mentioned I was in Norfolk for a family funeral.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Califoniaperson 111, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you chose to stay with us and it was a memorable stay that you will share your experience with others! Thank you for choosing us as your ONLY choice for lodging... More 

Virginia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed April 7, 2015

I read a lot of great reviews on this hotel before choosing it and I certainly wasn't led astray. The staff was friendly, the breakfast amazing, the room pleasantly decorated, clean and well laid out. The best hotel stay we've had in a long time. I definitely recommend it. Of course, so do a lot of others since they've earned... More 

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear TheNatureInUSdotcom: Thank you so very much for taking the time to write a review of our hotel! We are pleased that you enjoyed your stay with us and that the rest of our reviews did not lead you astray! We take great pride in providing our guests with the best products and service. We want all of our guests... More 

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