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Residence Inn Norfolk Airport

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1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I cannot say enough nice things about this hotel. We are a travel softball team and had to book a block of 10 rooms which accommodated about 40 guests. The hotel's common areas are very clean, as well as, all of our rooms. The personnel at this location are professional, accommodating, and kind. All of the parents were very impressed... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Birds18: I can not thank you enough for taking the time to write a review based on your experience with the Residence Inn Norfolk Airport. We thank you and your softball team for choosing us for lodging while in our area for your tournament. We hope your team knocked it out of the park! Your team is successful because... More 

oceanside
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I would recommend this hotel to anyone. The breakfast was very good and with good variety. For the actual location it was a little bit much, but it was only a couple of minutes drive to food chain restaurants.

Was this review helpful? Yes
Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear carlos 1, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are happy to hear that you had a memorable stay with us. I will be sure to share your wonderful comments with the TEAM. We strive to be your ONLY choice for lodging while... More 

Elizabeth City, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the best stay at the Residence Inn Norfolk Airport. The rooms were so spacious and updated.I was in town for a conference and your staff made me feel right at home. The staff was so welcoming and friendly. I will definitely be staying there the next time I'm in town.

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Alvin B: Thank you very much for taking the time to review your stay with us at the Residence Inn Norfolk Airport. I read your comments this morning in our huddle, and my team was very excited that you enjoyed your time with us. We strive to be your only choice for lodging, and judging by your review, it... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We visit this area at least 2x a year, visiting family. We had a few unpleasant experiences with Marriott hotels near by but i have to say that from now on this is where we will stay. I definitely recommend this hotel. The suites are comfortable and spacious. The rooms have always been clean, no complaints. The staff is very... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Michelle L: Thank you so very much for writing a review based on your stay with us at the Residence Inn Norfolk Airport. We would love to be your home away from home while you are in our area. I printed your review and read it to the entire team this morning in our huddle. Our team strives to... More 

Johnson City, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here four nights while in town for a family wedding. Convenient location, clean rooms and facilities, friendly and helpful employees who consistently greeted you everywhere in the hotel, excellent (included) breakfast, safe and convenient parking. My wife and I both enjoyed our stay here.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Dooz 28, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are happy to hear that you had a memorable stay with us. I will be sure to share your wonderful comments with the TEAM. Thank you for choosing us for a such a wonderful... More 

Hertford, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent choice! We hosted our son's rehearsal dinner in The Tarmac Room and recommended our out of town guests stay the weekend here. We are so happy we did as the Residence Inn Airport exceeded our expectations in every way. We started working with Stephanie Eckes, Director of Catering, several months ago. Stephanie is a gem... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Krisite M, THANK YOU, once again for the wonderful comments! It is such a great feeling when we get such wonderful feedback about our guest experiences! it is great to know that your experience will be a memorable one that you will share with others. We have shared your comments with Stephanie, Jay and the rest of the TEAM... More 

Henderson, Nevada
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This place is perfect if you are visiting family at the Naval Base in Norfolk Va. It is convenient to the base, airport & freeways plus every restaurant & shopping imaginable. The friendly staff is helpful with directions & suggestions for anything & everything. The breakfast is outstanding with wonderful servers who have neat smiles to jumpstart your day. I'm... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear MK L, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you chose to stay with us and it was a memorable stay that you will share your experience with others! Thank you for choosing us as your ONLY choice for lodging... More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I want to start off by saying I always choose Marriott if available in area I will be visiting. My favorite Marriott hotels are the Residence Inn which I've never encountered any major issues with. Let me begin a 'positive remark,' the staff was friendly. I travel a lot & have been a rewards member for 10 years or more.... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Lisa G, Thank you very much for taking the time to give us your feedback on your recent stay with us at The Residence Inn Norfolk Airport! My sincere apologies that you did not have a great stay with us and you had some concerns about the scents through out the hotel. Upon your request, we did not clean... More 

Boise, Idaho
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel on numerous occasions. The staff is very friendly and professional. hotel is very clean and well maintained. For business travel everything is consistent so there are no surprises. Convenient to the airport for late arrivals or early flight departures. Breakfast is outstanding.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear ManOnMtn, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will share your wonderful comments with the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. We... More 

Boston, MA
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 15, 2015

As my reviews usually state, I am a Platinum Rewards member. Was this the best Residence Inn I have ever stayed? No. It was however very clean, very nicely run and very welcoming. While the room I had could certainly use updating as most I have been to lately have SS appliances and granite countertops, it was adequate sized for... More 

Was this review helpful? Yes 1
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear SNP1000: Thank you very much for taking the time to review your very lengthy stay with us at the Residence Inn Norfolk Airport. I am pleased you found our facility clean; comfortable, and our staff accommodating. As a Platinum Reward Member who travels a great deal, your comments mean the world to us. Thank you very much for your... More 

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