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Residence Inn Norfolk Airport

3.0 of 5 1590 North Military Highway, Norfolk, VA 23502
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Certificate of Excellence 2014
Residence Inn Norfolk Airport
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Residence Inn Norfolk Airport
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207 reviews from our community

Traveler rating
    135
    52
    12
    5
    3
See reviews for
74
23
6
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There were six of us from one company that came down for a few days of work. We stayed here because of its location. Easy access to all of the area attractions and we did not have to pay an arm and a leg. The rooms were great. Lots of space, all the amenities needed for a stay and the... More 

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Steven F: Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you gave us a "Thumbs Up!" We want to be your only choice for lodging for you and your colleagues while in the Norfolk area. Thank you very much for your... More 

Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

my wife and I thoroughly enjoyed our six nites at this hotel. It is clean, very quiet and very close to all the area attractions. The large suite arrangement is so much better than many other hotels. The desk staff is outstanding. We especially appreciated the help Denzel gave us. There is a good reason this hotel,is rated so highly.... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear UlAlums, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will be sharing your wonderful comments with Denzel and the rest of the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you... More 

Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I had a pleasant stay in Norfolk while attending a family event. The hotel was clean, quiet (despite being near the airport and highways) and comfortable. The staff was very friendly and helpful. An employee in the elevator asked me about my stay. I told her i was very pleased with the hotel. She then beamed proudly... More 

Was this review helpful? Yes
Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Terpfan33: Thank you very much for taking the time to post a review for the Residence Inn Norfolk Airport. I am very pleased that you and your wife were inspired by the service you received to post such a positive review. I read your review yesterday in the huddle and the associate that you encountered in the elevator started... More 

Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Spent a very pleasant week here. Inn is near airport (but not too noisy), clean, great central location for Norfolk & Virginia Beach. For very reasonable rate we had a suite with kitchen & living room. Our rate included a lovely daily hot breakfast...also, it turns out, a free evening meal is served in the dining room, which was handy... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear flyingoink: Thank you for the time you took to post such a detailed review of the Residence Inn Norfolk Airport. We strive to be your only choice for lodging while in the Norfolk area. It pleases our entire T.E.A.M. to know that you received service so memorable, you were inspired to tell the world about it. You will always... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed November 22, 2014

We stayed here for a full week while visiting with family. We were very comfortable and the staff were very friendly and helpful. Especially the bow-tied young man at the front desk! (Sorry, we're terrible with names)

Review collected in partnership with this hotel

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Nastage, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will be sharing your comments with Denzel (bow-tie guy) and the rest of the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and... More 

North Stonington, Connecticut
1 review
5 of 5 stars Reviewed November 19, 2014

As I travel to Norfolk Virginia, I tried a couple of hotels in the area and I am sold to the Residence Inn at Norfolk airport because of the staff there. The rooms are nice and clean so the cleaning staff is doing a great job. Robert and his team in the kitchen do a great job. Denzel, Takita, Cheryl,... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Richard F, I can not thank you enough for the time you took to write a review for the Residence Inn Norfolk Airport. Your loyalty means everything. I read your review this morning to our T.E.A.M. and praised all of the members you highlighted. Service is our priority! We will ALWAYS have a HOME for you and your travelers... More 

Topeka, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 19, 2014

After a very disappointing stay at another hotel, the Residence Inn accommodated my last minute reservation for myself and my sailor son returning from a long deployment. They were incredibly helpful, welcoming and the accommodations fantastic. Comfortable, clean, and just what we needed. Great breakfast! Five plus gold stars for this hotel, especially for their fabulous staff! I would make... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Marty W, Thank you very much for your review of the Residence Inn Norfolk Airport. I appreciate the time you took out of your day to relay your experience about our hotel's product and services. We are happy to have been a part of a memorable time for your family as your son returned "HOME"! I am so glad... More 

Laguna Beach, California
Top Contributor
148 reviews 148 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 12, 2014

Check in was fast and friendly. The rooms are typical Residence Inn rooms with kitchen. Lite dining was okay, I wanted to walk to a restaurant but the closest ones are over a mile away. Easy checkout, clean rooms. Less than 2 miles from the airport.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear atlagunabeach, Thank you very much for your review of the Residence Inn Norfolk Airport. I appreciate the time you took out of your day to relay your experience about our hotel's product and services. We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that... More 

Glen Burnie, Maryland
2 reviews
4 of 5 stars Reviewed November 11, 2014

I enjoyed my stay with a few exceptions. I've always hated how loud hotel toilets are but this one was over the top. It would wake everyone up each time someone used the bathroom in the middle of the night. The staff was nice but when you asked a question, the answer was short with no detail. For example, I... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear SoccerMamma2, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will be sharing your comments with the staff and I will use your feedback as a training tool. I am sorry the loud noise interupted your families sleep and also for the short responses received from the... More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

I just stayed on this hotel a second time within the last three weeks and once again was treated with wonderful hospitality. The staff goes out of their way to ensure your stay is pleasant and relaxing, each staff member greets you with a warm smile and a "can do" attitude. I have thoroughly enjoyed my stays and felt at... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Ed K, THANK YOU for such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression, we truly believe in showing our "Spirit to Serve" to all of our guests... More 

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Additional Information about Residence Inn Norfolk Airport

Address: 1590 North Military Highway, Norfolk, VA 23502
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn
Hotel Style:
#1 Business Hotel in Norfolk
#2 Family Hotel in Norfolk
#3 Best Value Hotel in Norfolk
#8 Romantic Hotel in Norfolk

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