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All 39 Norfolk hotels

Residence Inn Norfolk Airport

3.0 of 5 Hotel   |   1590 North Military Highway, Norfolk, VA 23502
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Ranked #1 of 39 Hotels in Norfolk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Dale S Sydney, Australia
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182 reviews from our community

Traveler rating
    120
    45
    10
    4
    3
See reviews for
65
20
5
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my second visit to Residence Inn Norfolk Airport and the beautiful staff remembered me immediately. They made me feel like family. They are so welcoming and always bend over backwards to help with anything I needed. Denzel is a warm and friendly young man at Reception, I love his bow ties. He will do anything to help you.... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Dale S, Greetings from Norfolk to Australia! Thank you very much for taking the time to share your experience at the Residence Inn Norfolk Airport with the world. I was so excited I printed off your review straight away and read it this morning out loud in our huddle. The team members you highlighted were very happy to hear... More

Milton, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The past two years our company has booked this hotel for our stay, and when you are spending 30 consecutive days in one location its nice to have made the right choice. Everything and every effort possible was given to our group to make our stay as comfortable as possible and again the Staff, Managers, and House Keeping alike came... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Mr. Herbert F: We will be proud to house you and your team for another ten years. You have all become a huge part of our family year after year. Thank you very much for your business and loyalty. Safe travels and we will be ready for you again next year!! at your service, Christi More

Chesapeake, Virginia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was wonderful! My family and friends had a fantastic time at my Retirement Celebration. The hotel staff was so accomodating and immediately took care of any requests! Before the Celebration, I was concerned about whether the food was going to be good. There was no need for concern! The food was excellent! All my guests with me included can... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Ms. Valerie J: Thank you very much for the opportunity of hosting your retirement party. Congratulations on such a great accomplishment and huge milestone in your life. You have worked hard, I am glad you left the work for your big event up to us! I have shared your comments with my entire food and beverage team! Your room looked... More

Winston Salem, North Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The comfort, atmosphere and the room was excellent. The breakfast and evening social dinner was very delicious. The staff was friendly and very helpful in finding things in Norfolk and Virginia Beach. We were pleased with that. However, the noise was crazy. We didn't know the Residence Inn was right beside a train track. So, you're awaken every morning but... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Robinmw: Thank you very much for taking the time to write a review about our hotel. We are excited that you were pleased with our product and service! I am very sorry that you were inconvenienced by train noise. Fortunately for us the line is seldom used. I apologize greatly if this impacted your stay in any way. The... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our family stayed at the Residence Inn Norfolk for our family getaway. I just have to say the service at this hotel was lovely from the front desk staff, to the dining room staff to the hospitality of the housekeepers! Everyone was great. What we really liked was the staff's upbeat spirits and their willingness to meet the guests needs.... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Panderson1, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression, we truly believe in showing our "Spirit to Serve"... More

Ocala, Florida
1 review
3 of 5 stars Reviewed 4 weeks ago

I had booked my reservation over 3 months ahead of my visit and indicated I would be arriving at the hotel after 11pm due to a late incoming flight. I had asked for two beds as I was sharing the room with my adult daughter. Upon our late night arrival, I found my room to be single queen bed and... More

Was this review helpful? Yes
Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear imlaynlow, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I am sorry that the accommodations did not meet your expectations and I can certainly understand how you felt with the small vanity counter space and the bathroom set up. We thrive each and everyday to ensure that... More

Pennsauken, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

I've stayed at the Marriott and Residence downtown but each time this Residence Inn has made me feel the most at home. The staff is extremely friendly and Denzel has bailed me out a few times in my past 1 1/2 years visiting here. From offering me great personal advice to helping out a few times with getting a room... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear CalebW: Thank you so much for your review. We are elated that you were so pleased with the service you received from Denzel that it inspired you to write a review. I read your review in our morning huddle today. Sharing stories of great service from our T.E.A.M. members is the highlight of my day. Thank you for sharing... More

Saint Augustine, Florida, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

Well presented property, clean rooms, attentive staff, great amenities, gym well equipped One suggestion - better coffee needed; however conveniently located close to two Starbucks, so I'm good! As always, Marriott didn't disappoint.

Was this review helpful? Yes 1
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Jennifer W, Thank you very much for taking the time to review our hotel for your recent stay. We are excited that you enjoyed our rooms, staff, and fitness center! We appreciate your business greatly. We hope that the next time you are in our area that you choose to come back HOME to the Residence Inn Norfolk Airport... More

Norfolk, Virginia
1 review
5 of 5 stars Reviewed August 1, 2014

Title says it all. Great and friendly staff,very helpful and welcoming. Always ready to lend assistance or provide good information on things to do or places to go. Look forward to coming back next year.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear James S, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. I am so glad we were your choice... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014 via mobile

The stay was pretty awesome but it was the stellar customer service that went out of there way to help and connect you with the downtown Virginia beach which is a couple may minutes away Cheryl and Denzel went out of their way to make sure I enjoyed my time in the hotel and downtown good place

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear shaquille 1 We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We have celebrated with the Associates you have highlighted that made your stay with us so memorable. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we... More

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Additional Information about Residence Inn Norfolk Airport

Address: 1590 North Military Highway, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

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