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Residence Inn Norfolk Airport

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1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
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Residence Inn Norfolk Airport
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212 reviews from our community

Traveler rating
    139
    52
    13
    5
    3
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75
23
6
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel on and off from about May of last year until November due to relocation and work, and I have nothing but great things to say! The staff was amazing and friendly and always accommodated anything I needed. The one thing I must say was that the housekeeping was amazing but occasionally was hit or miss... More 

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Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear C D: Your repeat business from May through November with the Residence Inn Norfolk Airport speaks volumes! Thank you very much for taking the time to post such a detailed review for our hotel. We strive to be your ONLY choice for lodging while in our area. Thank you very much for your business and we will always have... More 

Richmond, Virginia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I found this hotel on short notice and booked based on the recent guest reviews. I was not disappointed. The room and common areas were very clean. The staff was AMAZING. Every person spoke to me and my husband. The front desk people were phenomenal as well. They told us about the free shuttle to the airport which saved us... More 

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Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Holly H: Thank you very much for the review of your experience at the Residence Inn Norfolk Airport. We take great pride in our Customer Service. We want to inspire our guests with Service So Memorable, they tell stories about it. Thank you very much for sharing YOUR story! We hope to see you back HOME at the Residence... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed February 15, 2015 via mobile

We stayed in the Queen Studio in Room 527 on Valentine's Weekend and the rooms were very clean and comfortable. The hotel is located only minutes away from all the attractions and the Macauthor Mall in Norfolk. I will recommend anyone to stay at this location.

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Lakisha G, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you spent Valentines Day with us and it was a memorable stay that you will share your experience with others! We want to be your ONLY choice for lodging while in... More 

USA
Top Contributor
155 reviews 155 reviews
41 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed January 18, 2015

Biggest issue with this place is their signage out front, while it is there, it is nearly impossible to see unless you know where and when to look. So, obviously, maybe not, people staying at a hotel are from out of town and they don't know where and when to look. Passed by several times before I found it. Front... More 

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear bulldogtwo, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will share your comments with the staff and I will use your feedback as a training tool. I am sorry to hear of the inconveniences that you experienced during your stay. We thrive each and everyday to... More 

Chapel Hill, North Carolina
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 13, 2015

I am a Platinum Marriott member so I stay at a lot of their properties. The Residence Inn was perfect for our family of 6, including 4 small children. The two room suite with a sitting area was perfect for getting kids to bed while we could hang out in the middle. Great breakfast and convenient location between Norfolk and... More 

Was this review helpful? Yes 1
Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear RockChalkTarHeel: Thank you very much for taking the time to write a review for the Residence Inn Norfolk Airport. As a Platinum Marriott Rewards Member, we highly value your opinion of us as a "Very Nice Residence Inn!" Thank you very much for your business and loyalty to our brand. We hope the next time you are in our... More 

Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2014

There were six of us from one company that came down for a few days of work. We stayed here because of its location. Easy access to all of the area attractions and we did not have to pay an arm and a leg. The rooms were great. Lots of space, all the amenities needed for a stay and the... More 

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Steven F: Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you gave us a "Thumbs Up!" We want to be your only choice for lodging for you and your colleagues while in the Norfolk area. Thank you very much for your... More 

Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 12, 2014 via mobile

my wife and I thoroughly enjoyed our six nites at this hotel. It is clean, very quiet and very close to all the area attractions. The large suite arrangement is so much better than many other hotels. The desk staff is outstanding. We especially appreciated the help Denzel gave us. There is a good reason this hotel,is rated so highly.... More 

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear UlAlums, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will be sharing your wonderful comments with Denzel and the rest of the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you... More 

Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 8, 2014

My wife and I had a pleasant stay in Norfolk while attending a family event. The hotel was clean, quiet (despite being near the airport and highways) and comfortable. The staff was very friendly and helpful. An employee in the elevator asked me about my stay. I told her i was very pleased with the hotel. She then beamed proudly... More 

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Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Terpfan33: Thank you very much for taking the time to post a review for the Residence Inn Norfolk Airport. I am very pleased that you and your wife were inspired by the service you received to post such a positive review. I read your review yesterday in the huddle and the associate that you encountered in the elevator started... More 

Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

Spent a very pleasant week here. Inn is near airport (but not too noisy), clean, great central location for Norfolk & Virginia Beach. For very reasonable rate we had a suite with kitchen & living room. Our rate included a lovely daily hot breakfast...also, it turns out, a free evening meal is served in the dining room, which was handy... More 

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear flyingoink: Thank you for the time you took to post such a detailed review of the Residence Inn Norfolk Airport. We strive to be your only choice for lodging while in the Norfolk area. It pleases our entire T.E.A.M. to know that you received service so memorable, you were inspired to tell the world about it. You will always... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed November 22, 2014

We stayed here for a full week while visiting with family. We were very comfortable and the staff were very friendly and helpful. Especially the bow-tied young man at the front desk! (Sorry, we're terrible with names)

Review collected in partnership with this hotel

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Nastage, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will be sharing your comments with Denzel (bow-tie guy) and the rest of the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and... More 

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