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Residence Inn Norfolk Airport

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1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
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Residence Inn Norfolk Airport
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216 reviews from our community

Traveler rating
    142
    53
    13
    5
    3
See reviews for
76
25
6
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Albany, Georgia
Top Contributor
74 reviews 74 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been currently staying in the area on business about three weeks now and I love this Marriott. Its probably in my top five hotels that I've stayed in. The staff is great and friendly, the breakfast actually tastes good, there are food trucks (local) from the area that visit on Thursdays, secluded bedrooms/living rooms, etc, etc...This hotel is very... More 

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Oakland, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here whenever I'm in Norfolk. In general, I like Residence Inn no matter which city -and this one doesn't disappoint. For the price point, the rooms are spacious and clean. Housekeeping was very accommodating. Reservations kindly provided a discount rate when I mentioned I was in Norfolk for a family funeral.

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Califoniaperson 111, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you chose to stay with us and it was a memorable stay that you will share your experience with others! Thank you for choosing us as your ONLY choice for lodging... More 

Virginia
Top Contributor
50 reviews 50 reviews
13 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read a lot of great reviews on this hotel before choosing it and I certainly wasn't led astray. The staff was friendly, the breakfast amazing, the room pleasantly decorated, clean and well laid out. The best hotel stay we've had in a long time. I definitely recommend it. Of course, so do a lot of others since they've earned... More 

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear TheNatureInUSdotcom: Thank you so very much for taking the time to write a review of our hotel! We are pleased that you enjoyed your stay with us and that the rest of our reviews did not lead you astray! We take great pride in providing our guests with the best products and service. We want all of our guests... More 

New York, NY
Top Contributor
53 reviews 53 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed with my husband and dog for 8 days. Staff was very friendly and always went above and beyond to meet our needs. They have guest receptions Monday-Wednesday. The best was on Wednesday when they offered make your own waffle ice cream sundaes and healthy snacks. The best was the Italian soda bar. Management walked around creating a nice environment... More 

Was this review helpful? Yes 1
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear jdb1980, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will be sharing your wonderful comments with the staff as well. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.... More 

Nashville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

I stayed at this hotel on and off from about May of last year until November due to relocation and work, and I have nothing but great things to say! The staff was amazing and friendly and always accommodated anything I needed. The one thing I must say was that the housekeeping was amazing but occasionally was hit or miss... More 

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Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear C D: Your repeat business from May through November with the Residence Inn Norfolk Airport speaks volumes! Thank you very much for taking the time to post such a detailed review for our hotel. We strive to be your ONLY choice for lodging while in our area. Thank you very much for your business and we will always have... More 

Richmond, Virginia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

I found this hotel on short notice and booked based on the recent guest reviews. I was not disappointed. The room and common areas were very clean. The staff was AMAZING. Every person spoke to me and my husband. The front desk people were phenomenal as well. They told us about the free shuttle to the airport which saved us... More 

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Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Holly H: Thank you very much for the review of your experience at the Residence Inn Norfolk Airport. We take great pride in our Customer Service. We want to inspire our guests with Service So Memorable, they tell stories about it. Thank you very much for sharing YOUR story! We hope to see you back HOME at the Residence... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed February 15, 2015 via mobile

We stayed in the Queen Studio in Room 527 on Valentine's Weekend and the rooms were very clean and comfortable. The hotel is located only minutes away from all the attractions and the Macauthor Mall in Norfolk. I will recommend anyone to stay at this location.

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Lakisha G, Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you spent Valentines Day with us and it was a memorable stay that you will share your experience with others! We want to be your ONLY choice for lodging while in... More 

USA
Top Contributor
155 reviews 155 reviews
41 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 18, 2015

Biggest issue with this place is their signage out front, while it is there, it is nearly impossible to see unless you know where and when to look. So, obviously, maybe not, people staying at a hotel are from out of town and they don't know where and when to look. Passed by several times before I found it. Front... More 

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Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear bulldogtwo, Thank you very much for taking the time to share your experience with us at The Residence Inn Norfolk Airport! I will share your comments with the staff and I will use your feedback as a training tool. I am sorry to hear of the inconveniences that you experienced during your stay. We thrive each and everyday to... More 

Lexington, Kentucky
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 13, 2015

I am a Platinum Marriott member so I stay at a lot of their properties. The Residence Inn was perfect for our family of 6, including 4 small children. The two room suite with a sitting area was perfect for getting kids to bed while we could hang out in the middle. Great breakfast and convenient location between Norfolk and... More 

Was this review helpful? Yes 1
Rachel C, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear RockChalkTarHeel: Thank you very much for taking the time to write a review for the Residence Inn Norfolk Airport. As a Platinum Marriott Rewards Member, we highly value your opinion of us as a "Very Nice Residence Inn!" Thank you very much for your business and loyalty to our brand. We hope the next time you are in our... More 

Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2014

There were six of us from one company that came down for a few days of work. We stayed here because of its location. Easy access to all of the area attractions and we did not have to pay an arm and a leg. The rooms were great. Lots of space, all the amenities needed for a stay and the... More 

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Steven F: Thank you very much for taking the time to post a review for your recent stay at the Residence Inn Norfolk Airport. We are excited that you gave us a "Thumbs Up!" We want to be your only choice for lodging for you and your colleagues while in the Norfolk area. Thank you very much for your... More 

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