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All 39 Norfolk hotels

Residence Inn Norfolk Airport

3.0 of 5 Hotel   |   1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport

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88%
Ranked #2 of 39 hotels in Norfolk
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
RudeeRu SW Massachusetts
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140 people have reviewed this hotel

Traveler rating
    82
    41
    9
    4
    4
See reviews for
51
17
4
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
SW Massachusetts
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I totally. Totally. GET IT. I see why this hotel ranks so high on Trip Advisor! We just completed a 2 nite stay visiting family in the area, and I can say that I have found the hotel I will stay at every time we come down! I have stayed many places in Norfolk/VAB area and this one BY FAR... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear RudeeRu: Wow. I don't think I could have written a better review myself. I am so proud of my staff and the service they deliver, and the beautiful product that my ownership has renovated us with. Thank you so much for such a detailed review. I will be your review first thing tomorrow morning in our huddle. I love... More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed here one night. Checked in late, bb of long distance traveling. My room was obviously not clean and there was no heat. A very nice lady was sent up twice to check it but it wasn't working. I called back to Brianca (the rudest employee I have encountered at Marriott) and her response was there was nothing she... More

Was this review helpful? Yes
Bowie, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I can't say much else about my stay than what Lori, Bianca, and Christi (the general manager) already know about my stay. There are people who take advantage of businesses like the residence inn. In this case, there were about 20 to 25 people trying to stay in one double-suite to utilize the pool, barbeque, business area, and bar for... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Justin N, I can not thank you enough for everything you have done for us. You are an honorary member of the family. Please keep in touch with me and my T.E.A.M. with your travels! Be safe and come back HOME to the Residence Inn Norfolk Airport soon. at your service, Christi More

Anaheim, California
1 review
5 of 5 stars Reviewed 1 week ago

One of the best hotels I have been in terms of cleanliness. The studio room was like being in our own home away from home. Friendly staff and ready to help you right away. They offer breakfast every day and dinner on Mondays and and Wednesdays. They had italian and western theme style meals for dinner. Great breakfast with an... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Zainosz: Thank you very much for posting a review of your experience at the Residence Inn Norfolk Airport. I appreciate the time to let us know what you liked about our hotel and how we can improve! We have just switched our pool system from Chlorine to Salt, so the computer system takes a little time to pump the... More

Lake Ridge, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed this past weekend at the Residence Inn Norfolk Airport hotel with 8 students and 14 adults. Each person I talked with had a great stay and loved how friendly and clean the rooms were. I have booked many trips for student groups and this was our best one yet. The staff was freindly, welcoming (even though we had... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear jxcxw, Thank you very much for taking the time to review the Residence Inn Norfolk Airport! I can not thank you enough for the kind words that you and your group shared regarding your stay with us! I will share your wonderful comments with my team, I am happy to hear that all of your encounters with our staff... More

Alameda, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this property 6 different times during the first 3 months of 2014. I feel the hotel staff are now a subset of friends, as Cheryl, Denzel, Mike, T'Quan (spelling?) and GM Christi were always very friendly and helpful. I was impressed that the staff remembered me and always welcomed me back. The property is less than a... More

Was this review helpful? Yes
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review

Dear Ron41977: Thank you very much for taking the time to write such a detailed review of your stays at the Residence Inn Norfolk Airport. I am glad you were inspired by many of our T.E.A.M. (Together Everyone Achieves More) members. You are more than a friend, you are now family. I hope we take excellent care of you, because... More

Fairfax Station, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here one night as part of a school trip for a competition in Norfolk. We got a good group rate, compared with similar nearby hotels, and the place was very clean, newly decorated, had every amenity we wanted, and served a very nice breakfast. The staff were just so friendly and positive! Our group of... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Annelawrence, Thank you for taking the time to post your experience regarding your stay with us at the Residence Inn Norfolk Airport. I am so glad your encounters with our staff were memorable that they inspired you enough to share your experiences. We thrive each and everyday to ensure that all of our guests leave with a lasting impression.... More

Virginia Beach
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I cannot say enough good things about this extended stay Marriott property. We chose to stay there for 10 weeks while major repairs were being made to our condo apartment. Not only did the hotel manager, Ms. Rachel Dorset, personally make us feel welcome but her entire "team" from housekeeping to engineering to front desk to kitchen... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Mike_MVirginiaBeach, Thank you very much for taking the time to review the Residence Inn Norfolk Airport! I can not thank you enough for the kind words you shared regarding your experience and the service we provide. I will share your wonderful comments with my team, I am so glad your encounters with our staff were memorable that they inspired... More

Centennial, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location near airport, shuttle serve, spotlessly clean. Last minute plans I booked the wrong Marriott. Upon arrival I was greeted by a young man at the front desk name Denzel. He took care of everything, called the other hotel and explained my error and prevented a no-show fee. He gave advice about a place for dinner and getting around... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Clair G, I appreciate the time you took to recognize an amazing associate! Like the rest of our TEAM, Denzel takes his customer service very seriously! I am so glad you experienced a warm welcome and he inspired you enough to post a review. We thrive each and everyday to ensure that all of our guests leave with a... More

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were immediately greeted with a smile by Cheryl, who was very radiant and warm to us. The breakfast was outstanding, rooms were clean with comfortable bed and the service was wonderful! The manager, Christi, then sent a followup email to us asking about our stay which was very kind and professional. We will definitely be staying here again in... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Dinah G, Thank you for taking the time to post your experience regarding your stay with us at the Residence Inn Norfolk Airport. I am so glad your welcome from Cheryl was warm, the room was comfortable and breakfast exceeded your expectations. We thrive each and everyday to ensure that all of our guests leave with a lasting impression.... More

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Additional Information about Residence Inn Norfolk Airport

Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Residence Inn Norfolk Airport Hotel
Residence Inn Norfolk
Norfolk Residence Inn
Address: 1590 North Military Highway, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Norfolk
#3 Family Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Official Description (provided by the hotel):
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 
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