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All 39 Norfolk hotels

Residence Inn Norfolk Airport

3.0 of 5 Hotel   |   1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
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90%
Ranked #1 of 39 hotels in Norfolk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
shaquille1
  • Overview
  • Reviews (173)
  • Photos (36)
  • Amenities
  • Q&A
  • Room tips (41)
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173 people have reviewed this hotel

Traveler rating
    113
    44
    9
    4
    3
See reviews for
62
19
5
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The stay was pretty awesome but it was the stellar customer service that went out of there way to help and connect you with the downtown Virginia beach which is a couple may minutes away Cheryl and Denzel went out of their way to make sure I enjoyed my time in the hotel and downtown good place

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was awesome. The staff and management was awesome. The manager went above and beyond to make my family welcome and and make my event a success. I would recommend this hotel. The manager Mandy was very personable and was a new addition to this hotel. It was very clean and in an awesome location.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Patricia W, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. We want to be your ONLY choice for... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and well kept hotel, would definitely stay there again next year....The staff at the front desk was extremely friendly and professional, especially Cheryl M....from the time we checked in to the time we checked out she was on her job and doing a great job...Cheryl M even suggested some places for us to go visit and she was... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Erika C, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We will celebrate your comments about Mandy in our morning huddle. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with... More

Reading, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

Very clean and well kept staff was excellent always going out of there way to make your stay great ,in a great location near EVERY THING ,had a great time there !! also the room had a real FULL kitchen , great when u have the family there , again our 2 bedroom room suit was great and really reasonable... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Tony L, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. I am so glad we were your choice... More

Staten Island, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at the front desk was extremely friendly and helpful each day of my stay. The staff, in particular Thelma Ames, for the complimentary breakfast were helpful each day of my stay. The only disappointment was the indoor pool. But the pool was still satisfactory.

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear zagajeski d, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We will celebrate your comments about Thelma in our morning huddle. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with... More

Staten Island, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here with friends to attend a family event. Used two suites for five women and had a wonderful time! The registration staff member Cheryl was friendly, professional, courteous and efficient. Answered all of our questions and took care of our immediate needs. The house staff came within minutes when extra towels were requested and the maintenance staff took care... More

Was this review helpful? Yes
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Wondosi327, Thank you for taking the time to post your experience regarding your stay with us at the Residence Inn Norfolk Airport. I am so glad your encounters with our staff were memorable that they inspired you enough to share your experiences. We will definitely celebrate your comments in our morning huddle and highlight the associates you so graciously... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

These people really know how to make you feel welcome. I could not believe the treatment upon checking in! Also, we stayed just for the night to catch an early flight. They provided is free parking PLUS free shuttle to the airport. We will be back.

Was this review helpful? Yes
Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear 803bethm, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. I am so glad we were your choice for... More

Oceanside
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My stay at this place was excellent from the time I step in. Everyone that represents this inn did an excellent service to their guests. The meals was very good and the bedrooms are clean and comfortable.

Was this review helpful? Yes 1
Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Alnleonila, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. We want to be your ONLY choice for lodging... More

Hampton, Virginia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and i stayed at the Residence in for one night and it was amazing! you can feel the friendly atmosphere from the moment you walk in the building. The lady that checked me in was very knowledgeable about the property she even told where the nearest parking is to my room. Everything was great about this hotel, my... More

Was this review helpful? Yes 1
Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Deena B, We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! . We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. We want to be your ONLY choice... More

Boydton, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

Best hotel service which rates over the top from west to east, north to south. Front desk representative smiley and knowledgable. Takita was willing to go the extra mile to answer all inquiries. This location has free breakfast prepared and served by great kitchen team of Dan, Robert, Jamie, Wendy, and Thelma, Robert is very good for mingling with guests... More

Was this review helpful? Yes
Christi M, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Jeanne C, Thank you for taking the time to post your experience regarding your stay with us at the Residence Inn Norfolk Airport. I am so glad your encounters with our staff were memorable that they inspired you enough to share your experiences. We will definitely celebrate your comments in our morning huddle and highlight the associates you so... More

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Additional Information about Residence Inn Norfolk Airport

Address: 1590 North Military Highway, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Reservation Options:
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

36 photos of this hotel

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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Norfolk #1 Business Hotel in Norfolk #7 Romantic Hotel in Norfolk
Hotel Class
Official Description (provided by the hotel)
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 
Number of rooms
130

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