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SpringHill Suites Norfolk Virginia Beach

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 14 reviews
14 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
1
3.0 of 5 stars
3
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 41 hotels in Norfolk
  • Address
    6350 Newtown Road
    Norfolk, VA 23502
Check Rates: $177 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 14 traveler reviews
  • What to Expect:
    • 3.5 based on 12 reviews Rooms
    • 3.5 based on 12 reviews Service
    • 3.5 based on 12 reviews Value
    • 4 based on 12 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 60% based on 12 reviews Families with young children
    • 60% based on 12 reviews Families with teenagers
    • 60% based on 12 reviews Older travelers
    • 40% based on 12 reviews Young singles
    • 30% based on 12 reviews An amazing honeymoon

Reviews of SpringHill Suites Norfolk Virginia Beach

( 1-10 of 14 )
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3 of 5 stars
Cumbria, UK
Jul 14, 2008

Having read the reviews we were looking forward to our stay. But we were very disappointed. I was beginning to wonder if this was the same hotel! Starting with the positives. The hotel has a good location, right on the beach. Valet or self parking was included for our stay. Now the not so good. The hotel is very popular... more

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5 of 5 stars
Philly
May 15, 2008

Very clean. Friendly staff - greeted by all. Non-smoking everywhere inside. Above average FREE breakfast buffet. Large suites. No bar on premises, but Ruby Tuesday's across the lot. No hassles or problems at all. more

Management response from
gmshsnor, Guest Relations Supervisor

Hello! On behalf of all the staff here at Springhill Suites Norfolk/ Virginia Beach Area we appreciate you staying at our hotel and thank-you immensely for that stellar review. See you again soon, Management

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5 of 5 stars
Stafford, VA
May 15, 2008

Amazing stay. Great Hospitality! Staff was very attentive. Look forward to returning. I was in town for a training that was held in the hotel. The hot tub and pool area was clean and relaxing. The atmosphere tranquil. It was a home away from home. There was a mini fridge freezer, internet and and a separate office area all in... more

Mar 13, 2008
1/2 found this review helpful

The rooms were beautiful - spacious, well-appointed - loved the sitting area with desk/wired internet (free) and kitchen area with additional sink. Layout is very nice. Business center very convenient and free printing appreciated; breakfast very nice! Spotless room, lobby, pool, fitness room. The first 2 nights of our stay were quite nice. I'm pasting below the comments I submitted... more

Management response from
gmshsnor, Guest Relations Supervisor

Greetings!!!! Your positive review of our property is much appreciated. We are excited that you would recommend our hotel to your best friend. We are shocked that you were misinformed at the Front Desk in regards to the internet cables. Since your last visit we have created a small inventory of those items we all know we can miss when...

Oct 29, 2007
1/1 found this review helpful

Hotel is designed and decorated nicely. My problem is with the service. The front desk is rude, the maid service is slow, and no one shows pride of working here. Maintenance never showed after two days of reporting that my bath towel bar had fallen to the floor (fixed it myself). Loud car stereo outside hotel day and night. If... more

May 21, 2007
2/2 found this review helpful

Loved the Hotel. Got 2 queens w/ sofa bed and a rollaway. Had no problems, allowed us to check in 3 hours early, the room didn't have a remote and they got us a new one immediately w/o any hassle. Everyone was very helpful finding nice places to eat, free parking, continental breakfast and airport shuttle. My group will look... more

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3 of 5 stars
Chesapeake, VA
May 2, 2007
1/1 found this review helpful

I checked into the Springhill suite for a get-a-way with my boyfriend. I called ahead of time to be sure that there was a hot tub and a heated pool. I was informed that the hotel had both. On my way to the hotel I got lost and called for directions, the lady who assisted me on the phone was... more

Oct 4, 2006
2/2 found this review helpful

The public areas of this relatively new hotel are beautiful. The front desk staff always greeted us as we passed, and were quick to respond to requests for help with directions, etc. The breakfast (complimentary) had a good variety of items, including items not usually available such as make-your-own waffles, hard-boiled eggs, sausage, light yogurt, and sugar-free syrup and jellies.... more

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1 of 5 stars
Washington, D.C.
Sep 12, 2006
2/3 found this review helpful

We were sent to SpringHill Suites when the hotel we booked encountered a problem. Our stay was nothing short of terrible. The room reeked of urine. The walls were so thin that we were kept awake by the sounds of toilets flushing and water rushing through the pipes. Worst of all, when we finally fell asleep we were awakened in... more

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2 of 5 stars
Long Island, NY
Aug 17, 2006
2/2 found this review helpful

This was our first stay at a Springhill Suites and unfortunately I wasn't impressed. The room was okay but we had a few problems. The toilet got clogged twice on our first day there. I will say that the handyman came within five minutes with a plunger - that was great but also made me wonder if this is a... more

Reviews of SpringHill Suites Norfolk Virginia Beach

( 1-10 of 14 )
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SpringHill Suites Norfolk Virginia Beach Address

6350 Newtown Road, Norfolk, VA 23502