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All 39 Norfolk hotels

SpringHill Suites Norfolk Virginia Beach

3.0 of 5 Hotel   |   6350 Newtown Road, Norfolk, VA 23502
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Ranked #3 of 39 hotels in Norfolk
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Milz_Karen Philadelphia, Pennsylvania
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178 people have reviewed this hotel

Traveler rating
    99
    42
    12
    11
    14
See reviews for
52
29
14
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is Mil, from Rm 313. My stay was almost for 4 months. Sure, I could have stayed at Residence Inn, but why? I went to Norfolk on Dec 19th for one night, and after being checked-in by Nicole at the front desk, her very welcoming demeanor and attitude assured me a future pleasant stay for my next return, which... More

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Tampa, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Thank you Nina, Edward and Nicole! We appreciate all of your hospitality during our stay at the Springhill Suites Marriott. Booking our rooms was very quick and easy. You were very patient, helpful, respectful and understanding of our large group during a very emotional and difficult time for us and we appreciate it. We all thank you very much from... More

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Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Lisa B, Thank you for taking the time to post a review. Our apologies on why you and your family were traveling to Norfolk. I am thankful our TEAM was able to make you all feel at home during this sad time. We certainly hope when you are back in the Norfolk area you will stay at the SpringHill... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was in town for business and ended up having to stay overnight unexpectedly. I called Spring Hill Suites and spoke with Dawn who remembered me as a frequent traveler (over 5 years ago) when I worked for my previous company. Dawn had a room available for me and helped me find a store nearby to buy essentials for my... More

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Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hi Renee, Thank you for the very nice review!! I am glad I was able to assist you while you were in town!! Hope to see you again soon!! Sincerely, Dawn More

Montreal, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

verbatim from my note to their GM: My room's AC did not work (cool); Called 0 and asked for a new room. Was sent "technician" who tried but was unable after telling me it was OK. Reiterated my request for new room and was told to come downstairs. I replied asking for someone to bring me a new key which... More

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Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Mpoirier57, Thank you for your feedback. I know we spoke in person and my deepest apologies again for not exceeding your expectations. I am so happy you will be giving the SpringHill Suites another chance. We strive to be the best product and service in Norfolk. See you soon! Dawn More

Goldsboro, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I am a frequent business traveler to the Norfolk area and this has become my preferred property to book for any stay. The hotel is like new, very clean and centrally located in the Hampton Roads area. On my most recent stay last week, I walked to the counter to check in and the manager simply handed me my room... More

Review collected in partnership with this hotel

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Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello John H, Thank you for your review!! It is always a pleasure having you stay with us. We look forward to having you with us during the summer with your family. See you soon!! Warmly, Dawn More

Norfolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

My name is Karl Thomas... I have stayed at sprillhill on newton rd. On more then one occasion. .. It was a pleasure. To stay. Check in was easy. Room was clean and smelled fresh.. The water fall it's a mind easier...This time I stayed in room 214.. and smile by a helpful employee by the name of Q.. she... More

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Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

HI Karl, Thank you so much for your review!!! We are happy to hear that your stay with us was a pleasurable one. Q is a great asset and our staff strives to provide the best service and product in the Norfolk/Va. Beach area. We certainly hope to see you again!! Warmly, Dawn More

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 2 weeks ago

i have to admit that the room wasn't the cleanest but Nina Woodward went so far out of her way to help that i overlooked the fact that the physical experience wasn't perfect. Every one who works at this hotel went above and beyond to be warm and friendly.

Was this review helpful? Yes
Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

HI Sandy K, Thank you for your review! I want to apologize for the room not being up to our standards, I have addressed this with my team. We strive to be the best hotel in Norfolk. We are very lucky to have Nina on our team. I will share your praises with her! We hope to see you again... More

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had my teenaged daughter's birthday party in the ballroom and stayed overnight. The ballroom was set up beautifully, the staff were friendly and accommodating, and the rooms were clean and comfortable. The lobby and breakfast area are beautiful and inviting and everyone had a wonderful time! Thank you Springhill Suites on Newtown Road! We will definitely come back!

Was this review helpful? Yes
Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Bafuller, Thank you for posting a review! We are delighted your daughter had a wonderful birthday party in our meeting space. Thank you for your business and we hope to see you again!! Warmly, Dawn More

Stafford, Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

On 25 Mar 2014, during a business trip, had a two night stay at SpringHill Suites. I travel 5 to 6 times a year and only use the Marriot brand hotels. Upon arriving I call and explain that I would be late. I was informed no worries and my room would be ready. After arriving I was greeted by one... More

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Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Bagman2013, Thank you so much for posting this wonderful review!! Nina is a true asset to our team!! I am glad you were able to get your coat back as well. I will be sharing your review during our daily huddle tomorrow!! We hope to see again when you are in Norfolk, thank you for tour business!! Warmly, Dawn More

Leesburg, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here for my daughter's volleyball tournament for the weekend, and we were very impressed with the customer service. From the front desk personnel, to the housekeeping staff and manager, everyone was very attentive and professional. While checking out, the front desk clerk even helped my daughters dig through the bowl of lollipops and locate their favorite (green apple).... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Dawn A, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear SOC965, Thank you for taking the time to review the SpringHill Suites Norfolk/VB. I am happy you and your family enjoyed the spacious suites while you were in town for your daughter's volleyball tournament. We are looking forward to having you all again in May and lets hope for warm weather!! I will pass along your kind words to... More

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Additional Information about SpringHill Suites Norfolk Virginia Beach

Also Known As:
Springhill Suites Norfolk Virginia Beach Hotel
Springhill Suites Norfolk Virginia Beach Hotel Norfolk
Springhill Suites Norfolk
Norfolk Springhill Suites
Address: 6350 Newtown Road, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Norfolk
#4 Family Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Norfolk Virginia Beach 3*
Official Description (provided by the hotel):
Springhill Suites Norfolk/Virginia Beach is a centrally located all suites hotel near Virginia Beach, VA. Only minutes from Virginia Beach Town Center and the Virginia Beach Oceanfront activities. Farm Bureau live is only a short drive from our Spring Hill Suites Norfolk hotel. ... more   less 
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