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SpringHill Suites Norfolk Virginia Beach

3.0 of 5 6350 Newtown Road, Norfolk, VA 23502
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Certificate of Excellence 2014
SpringHill Suites Norfolk Virginia Beach
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SpringHill Suites Norfolk Virginia Beach
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282 reviews from our community

Traveler rating
    169
    59
    25
    11
    18
See reviews for
90
41
17
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • All months
    (282)
  • Mar-May only
    (57)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (50)
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Charleston, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

Spent the weekend there while in Norfolk for a family wedding. My checkin was flawless, the hotel was clean, comfortable and quiet and centrally located close to everything. They even offered free shuttle rides to some great restaurants in the area! The only minor issue I had was on Friday when trying to access the wifi from my ipad but... More 

Was this review helpful? Yes
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

I usually don't write reviews but Wow!! This place is amazing! The rooms were clean, the breakfast was delicious and everyone I came across were always smiling and had great customer service! Especially the assistant general manager Henry! He was terrific! A big thank you to the entire hotel staff. I will return back soon.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago NEW

We have been staying at the establishment for the lasy four years. We have had great stays, mediocre stays and not so good stays, but our favorite girl, Nicole, the Guest Care Manager, always made it worth returning. Her smile was one of a kind as well as her hospitable service, she always went out of her way to make... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Sunflower C, Thank you for your review on tripadvisor. We are sad Nicole left as well, but was for the best for her family. I am the new AGM that just started a few weeks ago and will be working hard with our front desk team. I am here for our guests and can be reached 24 hours and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Attended a Wedding and stayed Saturday Night. We arrived a little late to get checked in but no worries the Clerk got us into a room quickly so we could be on-time for the ceremony. The staff was very attentive to the events needs and participates. Having booked venues for Business Meeting several times in the past, I can see... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Cttyer, Thank you for your review on tripadvisor. Our team is dedicated to ensuring that our guests' overall property experience is fantastic and it appears that we've succeeded! Your usage of our hotel is very important to our success and I’m glad that you’ve chosen to stay. Thank you for your time and we look forward to seeing you... More 

North Plainfield, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

My mom, sister, daughter and myself stayed at this Hotel from Thanksgiving day to the Saturday after. We were attending a wedding in Virginia. I will begin with the cons, when we walked into the room there was a muggy smell and everything was dusty. After the first night room service did not come to clean the room. After we... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Bonnyduck, Thank you for your honest comments about your recent stay. We apologize for the issues that you experienced during your stay. For this Thanksgiving Holiday we've allowed majority of our housekeeping staff to stay home and enjoy Thanksgiving with their families and kept a few here to assist anyone that wanted their room serviced. In the future we... More 

Alexandria, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I decided to take a weekend stay-cation, and this place is great! The breakfast buffet is hot and fresh, the rooms are immaculate, and the beds are very comfortable. The staff is very accommodating, as well. We will definitely be back!

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you so much for taking the time to leave us a great comment about your stay. We take great pride in our staff and we are pleased that everyone helped make your stay pleasant. Please come back and visit us soon. Happy Holidays! More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at Springhill Suites on Newtown Road in Norfolk from November 25 - 29, 2014. In this day and age of everyone being fast to criticize and slow to reap praise, may I just say that your facility staff was the most pleasant group of employees I have even experienced. The desk clerk greeted us with a smile... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Dana E, Thank you for giving us a great review! Our team is dedicated to ensuring that your overall property experience is fantastic and I'm glad to hear that Decalvin and the front desk clerks accomplished that. I wish you and your family Happy Holidays and hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

had a great trip and stay at this springhill came in later than expected they still took care of us clean room free breakfast free wifi for the kids friendly staff and just an overall great stay will be returning in december wont stay anywhere else thanks!!!!! mrs smith-broadnax and family made our thanksgiving great!!

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello David P. Thank you so much for giving us a great review. It is great to hear you've enjoyed your stay. We are committed to delivering superb service and I'm glad we've exceeded your expectations. We look forward to seeing you again in December. Happy Holidays! More 

Blenheim
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

this place was filthy. our crew checked in late. as soon as I got to my room I smelled cigarette smoke. there was also an ionizer placed on the floor so it was obvious they were trying to get the smell out. the bathroom had not been cleaned and the carpet was disgusting. I called the front desk and the... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Pavliak1, We would like to take this opportunity to apologize to you about your recent stay with us. I can assure you that I have discussed this matter with our Housekeeping management team about the smoking smell of your room. This is not acceptable and we will train our staff to avoid this in the future. Please give us... More 

Summerville, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very clean,outside and in.i love the fact that they offer a free shuttle service around to different nearby locations. The breakfast was outstanding. You get more than you pay for. I'm already planning another weekend getaway there.

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Hello Flowertownman, Thank you so much for your kind comments especially about our staff members. We take pride in our GREAT staff and are glad they've exceeded your expectations. We look forward to seeing you on your next visit to Norfolk. Happy Holidays! More 

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Additional Information about SpringHill Suites Norfolk Virginia Beach

Address: 6350 Newtown Road, Norfolk, VA 23502
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Norfolk Virginia Beach 3*
Number of rooms: 131
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Also Known As:
Springhill Suites Norfolk Virginia Beach Hotel Norfolk
Norfolk Springhill Suites
Hotel Style:
#1 Best Value Hotel in Norfolk
#1 Romantic Hotel in Norfolk
#2 Business Hotel in Norfolk
#5 Family Hotel in Norfolk

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