We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Norfolk Virginia Beach

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
6350 Newtown Road, Norfolk, VA 23502
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
SpringHill Suites Norfolk Virginia Beach
Professional photos View all
Browse nearby
SpringHill Suites Norfolk Virginia Beach
Write a Review

325 reviews from our community

Traveler rating
    198
    68
    29
    11
    19
See reviews for
108
46
19
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
  • All months
    (325)
  • Mar-May only
    (77)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (73)
All months
Gulfport, Mississippi, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

I love my Marriott hotels hence the use of my Black Marriott Visa card to earn points so as to earn free nights. Elevator floors were dirty. The hotel room wasn't up to Marriott standards and shouldn't be a category 4 hotel. The floor in the room needed to be vacuumed. And the bathroom left room for improvement. Went to... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Sloane A, Thank you so much for sharing your feedback about your stay here with us. As we pride ourselves on delivering a memorable hotel experience during your travels, reading this survey has definitely caught my attention. Please accept our sincere apology for the cleanliness and conditions of your room and breakfast area, I've immediately shared your feedback with... More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I love the staff at the hotel they were friendly and intentive to our needs...I loved the way the interacted with the guest and we felt welcome. Breakfast was amazing and what great food they had....perfect location and vey clean hotel. The General Manager Dawn and her front desk staff were excellent with taking care of requests as well as... More 

Was this review helpful? Yes
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear P H, Thank you so much for sharing your experience with us on Tripadvisor. We genuinely do care about our guests here. Our attention to details and service keeps us on top as one of the best hotels in the Hampton roads area! I'm happy to hear that everything from the front desk, housekeeping and our breakfast staff were... More 

1 review
5 of 5 stars Reviewed 1 week ago

I can not explain the level of Hospitality and Gratitude among the staff working at the Hotel. I received top notch service with a smile. I could not have asked for a better place to host this event for my wife. Everything was perfect! I loved every minute of my experience!

Was this review helpful? Yes
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Andrew B, Thank you so much for sharing your experience with us! We all had a blast for your wife's 50th Birthday party! I'm glad to hear everything was "Perfect" for you and your guests in our ballroom. We hope to cater to you again in the near future. Thank you Andrew! We'll see you again soon! Warm regards,... More 

Norfolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Very attentive, with the highest level of professional services and hospitality. I recommend if your ever in Norfolk ,Va stay at the SpringHill suites . The staffwill take great care of you and will make you feel at home.The rooms were impeccable,very clean, comfortable beds Great Experience Great Time

Was this review helpful? Yes
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Anthony T, Thank you so much for your kind words about your stay! I'm happy I was able to assist you. You are one of our valued repeat guest and as always we'll take great care of you and your family. We'll see you soon in the near future. Thanks Anthony! Sincerely, Henry More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Our organization, American Society of Naval Engineers, holds monthly dinner meetings at his location. At our last meeting, the cable connecting our laptop to our projector failed. The assistant general manager, Henry Jones, took the cable off of his work computer for us to use. Despite his need to finish reports, he gladly helped use support our meeting. His support,... More 

Was this review helpful? Yes
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Coach J, Thank you so much for sharing your experience on Tripadvisor! We are delighted to have you all stay with us and will go above and beyond to insure your meetings here are a constant success. We look forward to having you all here for years to come! See you soon! Sincerely, Henry More 

Virginia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Never been to a SpringHill suites -- was a preferred hotel for my work, so I gave it a try. Dated, and not very clean-feeling (stained but not actually dirty room). My refrigerator had old food in it and the elevators appear grimy -- so much so the first thing I did was wash my hands when I got into... More 

Was this review helpful? Yes
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Vita-brevis, Thank you for sharing your experience with us on Tripadvisor. Our number 1 goal is to provide exceptional service for all our guest. However, we were not successful in some areas for your stay. Please accept my sincere apology for the condition and cleanliness of your room. I've shared this review with our housekeeping department to insure this... More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Very clean hotel. Great access to major thoroughfares. GPS directions were accurate. Staff was friendly and accommodating, "Richard" the shuttle driver was very informative and pleasant. Breakfast was plentiful and fresh. 1 restaurant within walking distance, but that's not the Hotels fault and that's the only issue. Would most definitely stay here again.

Was this review helpful? Yes
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Emersonbiggins, Thank you for your kind review on Tripadvisor, I'm happy to hear that our team including Richard was able take good care of you while you were here. We get a lot of great feedback on our rooms. Our rooms our 25% bigger that standard rooms which makes it ideal for our guest that also have guests of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is a great choice for business and/or leisure. It is clean, comfortable, and convenient. I was greeted with smiles by the staff who are extremely professional and quick to serve the clients when requested. It is located near the highway and as well as minutes away from shopping centers and restaurants. I would definitely recommend this place and... More 

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear AngelaM, Thank you for the kind review of our hotel on Tripadvisor. Our team works very hard to insure everyone's well taken care of. I'll be sure to pass your glowing accolades to my team. We greatly appreciate you as our guest and will definitely look out for your return visit in the near future. Thank you AngelaM! Warm... More 

Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Everyone was extremely friendly and helpful from the desk clerk to the young lady that cleaned my room. Breakfast was delicious. My family and I love the heated pool. I will return again.

Was this review helpful? Yes
Henry J, Assistant General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Bravensfan, Thank you for reviewing our hotel on Tripadvisor. We are delighted to hear you've enjoyed your stay. The heated indoor pool is an added bonus for all our guest year round. I'm also happy to hear that my team took great care of you and your family. We hope to see again in the near future if your... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a good location with easy access to major highways. The hotel lobby was pretty and clean. Breakfast in the morning was warm and replenished often. On the weekends, there is a waffle iron. 👍 The pool is clean. The bed in the room is memory foam and very comfy. Only complaint is that the pillows are... More 

Was this review helpful? Yes 1
Henry J, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear kaiserd99, Thank you for sharing your review with us. Our number 1 goal here is to provide exceptional service for all our guest. However, we've dropped the ball several times through out stay. Please accept our heartfelt apology in regards to your room not being clean in a timely manner and the friendliness of our staff throughout your stay.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (11)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question