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Courtyard Norfolk Downtown

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520 Plume Street, Norfolk, VA 23510
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1 room 1 guest
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Courtyard Norfolk Downtown
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279 Reviews from our TripAdvisor Community

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Traveler rating
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    43
    19
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Falls Church, Virginia
1 review
3 of 5 stars Reviewed 2 days ago NEW

The rate seemed comparable to hotels in the area until we discovered $ 19.50 valet parking plus $20.00 taxes plus tip ($10.00 total) each time you need your car. So you will have at least $50.00. Each day for your stay in this hotel. Shop around, I believe you can do much better.

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Westwood, Massachusetts
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here with my family (teens). Comfortable beds, quiet rooms. Rooms have refrigerators but no microwaves. Adjacent to MacArthur Memorial and to the local metro system. Food court as well as restaurants nearby. Walking distance to Nauticus and the harbor parks. Can take the local metro to the Chrysler Art Museum/Glassblowing. Staff is excellent. Negative was the valet parking which... More 

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Saint Louis, Missouri
Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We love the look of the room, and the bed is very comfortable. It is all very clean and the front desk staff was friendly and courteous. My only suggestion is we would have liked 2 caffeinated coffees in the room instead of just 1 (they are single cups and there are 2 of us). Nice hotel, great price.

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Detroit, Michigan
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location in downtown Norfolk, VA; easy to get into and out of. The staff was all very nice, hotel was clean and well kept. The Valet Parking only was the biggest downside, no charge, but a hassle.

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Wesley D, General Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for taking the time to review your stay at the Courtyard Downtown Norfolk. We are happy to hear that you enjoyed your stay. Our valet service is provided for the comfort and security of our guests, because parking is limited around the hotel area. We hope to see you again when you are in town. More 

Level Contributor
116 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Courtyard Norfolk Downtown - Norfolk, VA - 8/6/2015 This Marriott is conveniently located in downtown Norfolk not too far from the water. Friendly front counter staff and overall clean and efficiently run. My bed, was not made to usual Marriott "bounce a quarter on it" standards and they didn't properly clean the bathroom as well as they should have... Not... More 

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Courtyard N, Manager at Courtyard Norfolk Downtown, responded to this review

Dear Valued Guest, I wanted to take a moment to thank you for your feedback. I apologize for the issues you experienced while you stayed with us. We pride ourselves on our high standards and we've obviously fallen short. If there is anything we can do to compensate you, please let me know. Best wishes, Jenny Childers Assistant General Manager More 

Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed a overnight stop in Downtown Norfolk, and this hotel served the purpose quite well. It has a modern feel, is incredibly clean, and getting in and out was easy with efficient valet service. In addition, we had a great check-in experience with Danielle, who also made an exceptional recommendation for dinner (456 Fish). I'm a bit finicky when... More 

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Wesley D, General Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for taking the time to review your stay at the Downtown Courtyard hotel in Norfolk. We are happy that we could provide a pleasant and comfortable stay for you and your family. Our Front Desk team has many great recommendations for the traveler to Norfolk and we are glad you had a delightful experience. We look forward to... More 

Marengo, Ohio
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided last minute to stay in area on way to beach. It was 10 at night and all hotels were booked in area. Called and originally told no rooms then he said he did have one just open up. We headed over. Marvin at front desk was very accommodating. We had five in our party and it was a... More 

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Wesley D, General Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for review. We are delighted to hear that you enjoyed your stay. It was our pleasure to be able to provide you a place to stay at the last minute. Come back to see us again, we'd be happy to see you. More 

Hartford, Connecticut
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 25, 2015 via mobile

This hotel was clean, convenient and offered a great rate booked the day of. We needed a place to stay enroute to OBX and this fit the bill. The pool was closed for cleaning. Gym was open. Was able to walk down to see USS Wisconsin and listen to live music.

Was this review helpful? Yes 1
Wesley D, General Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for your review of our property in Downtown Norfolk. We are pleased to hear that you enjoyed your stay and that we could provide those amenities for which you were looking. We will look forward to seeing you again, the next time you visit. More 

Centrral Ky
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 24, 2015

The Courtyard Norfolk Downtown is a very nice hotel. It could be better. The worst problem is the "bistro" dinning area. Completely inadequate for this hotel. The "bartender" didn't even know what a draft beer was when I asked if they had any (they didn't). Food was mediocre at best and seemed obviously microwaved. In the morning, they were slammed... More 

Was this review helpful? Yes 1
Wesley D, General Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for taking the time to review our establishment. It is through these reviews that we can improve the quality of our service, so our guests have a "great" experience, instead of just a good one. We appreciate your comments and will be working with our team members to provide a more knowledgeable and effective service. Our menu will... More 

Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

Nice hotel, stayed 1 night to attend the Jazzfest. The hotel was clean and the rooms. Beds were comfortable and the room was spacious. We had a 2 queen bedroom. Bathroom shower should Havre better shower curtains. I already reserved a room for my return in a couple of months.

Was this review helpful? Yes
Wesley D, General Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for sharing your comments with us about your recent stay. I am pleased to know you enjoyed your stay. We look forward to serving you again on your next visit. I will be sure to share your comments with our staff. Sincerely, Wesley Dove General Manager More 

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