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All 39 Norfolk hotels

Quality Suites at Lake Wright

3.0 of 5 Hotel   |   6280 Northhampton Blvd., Norfolk, VA 23502
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68%
Ranked #19 of 39 hotels in Norfolk
A recent review
3 of 5 stars reviewed 4 days ago
Anita B Cortland
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  • Reviews (90)
  • Photos (14)
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90 people have reviewed this hotel

Traveler rating
    32
    30
    11
    5
    12
See reviews for
37
14
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Cortland
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Recently returned from Norfolk, Virginia, went with my parents to my Dad's naval reunion. I helped my mother, who is recovering from 3rd round of cemo, they had a suite with a king bed and fold out sofa bed. The sofa bed is not a good thing, wish hotels would replace sofa beds with daybed, something with a real mattress.... More

Was this review helpful? Yes
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments, we appreciate hearing from our guests. The sofa bed issue can be an problem for some people we understand. While 'day beds' do not fit most hotel designs. new sofa beds are getting better mattresses. We thank you for staying with us, hopefully we can serve you again in the future. More

Arlington, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We had stayed here a few times before and been satisfied. On our way to the hotel, we heard that the area is slated for teardown to put in outlet stores. Well, they've obviously given up on this property. 1. The room was freezing. If we set the thermostat to cycle on and off, it was very loud. The hallway... More

Was this review helpful? Yes
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

We would like to apologize that you had such issues during your stay. It was an unfortunate weekend with many mechanical issues in the hotel. Most of those issues were vendor related and it take time to get them on the job. It just happened to be a very busy weekend with 3 family reunions in-house which can be challenge,... More

Harrisonburg, Virginia, United States
Top Contributor
64 reviews 64 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I had stayed there with hotel points so we did not pay for it. But we did see the price the rooms normally rent for, and it was very overpriced. The room was clean and good enough. I'm glad we did not pay for it.

Was this review helpful? Yes
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments we are glad you enjoyed your stay. If your are referring to the posted rated in the room, those rates are the highest rate ever charged not necessarily the current rate. We hope you would visit us again in the future and check the current rates and specials on Choice Hotels.com. More

babylon
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 5 days for a wedding and I remember this use to be a top hotel in the area but it's in desperate need of a face lift. My room was spacious but the carpeting was old, the wallpaper was peeling in places and the ventilation grates had so much much dust it could fall like snow.... More

Was this review helpful? Yes 1
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments, we appreciate you commenting. We do learn from our guest and try adjust what we can for our guests. We are in the process of making upgrades to this property as time and funding allows. We are glad you found our staff accommodating and our breakfast to your liking. The service side we can and... More

Hendersonville, Tennessee
Top Contributor
57 reviews 57 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at these accommodations for two years; however, we stayed at the adjoining Sleep Inn last year!.... This year, the Sleep Inn was booked for the 4 days we needed to stay here. Upon arriving, we found that there were several family reunions arriving for the weekend. Because of the numbers of family members staying here, we found... More

Was this review helpful? Yes
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments. We are glad you enjoyed your stay in spite of the traffic. We do hope to see you again but take note that noise from other guest can be on either side of the hotel. Depending on what group may be in-house, they can be anywhere. We try to keep groups together but that does... More

Middletown, Delaware
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband stayed here when he had to travel for work.. I stayed with him once. The room was clean and comfortable. The staff was attentive... pool looked kinda dirty but I didn't get a close look. Fair rates and very close to the beach.

Was this review helpful? Yes 1
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments. It was a pleasure to serve. Hope we see you again. More

Bronx, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

Great hotel. The best breakfast around. good service. Pool and spa, gym. Ample parking. Internet works throughout the hotel. Plenty of brochures for area activities. In hotel store operates all hours for last minute and emergency items. Great rates too.

Was this review helpful? Yes 1
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you Richard for your kind remarks. We strive each day to make our guest's day. Most of the time we succeed and apparently we did this time. We are glad to have been of service and hope you will visit with us again. More

1 review
1 of 5 stars Reviewed June 13, 2014

I attempted to stay at this hotel the 1st week of June 2014. This was a HORRIBLE experience. The first room smelled horrible, the carpet was torn, and the bedding had not been washed because beach sand was on the sheets!!!! They checked us out of room 173 to room 171. The beach sand was now on the chair at... More

Was this review helpful? Yes
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

I am sorry you found such a situation at our hotel. That is totally unacceptable. I must say it is also totally unusual. While our staff does make mistakes, being human that is expected. However, finding 2 rooms with the same problems and that being sand from a beach 15 miles away is unexplainable. I have spoken with our executive... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 2, 2014

We recently stayed at both the Quality Suites and Sleep with with a large (42) tour group for several nights. Both hotels were a very good value and the service was excellent. The rooms were fine, except for the noisy air conditioners. Breakfast was more than adequate and when the breakfast area was crowded, they opened one of the banquet... More

Was this review helpful? Yes
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments. We are glad that your group choose us, we know there are many properties to choose from. We hope we can be of service to you again in the future. More

Grimsby, Canada
Top Contributor
75 reviews 75 reviews
21 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed March 10, 2014

The hotel itself is a little tired looking and could do with some sprucing up in the public areas and the rooms. However, the staff members were all accommodating and pleasant to deal with. The room was large with a comfortable bed. The breakfast buffet was plentiful with a variety of hot and cold choices.

Was this review helpful? Yes 3
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank for your comments we are glad you stayed with us. We always appreciate our guests comments for good or bad. We hope our staff makes the difference for you. More

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Additional Information about Quality Suites at Lake Wright

Address: 6280 Northhampton Blvd., Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites at Lake Wright 3*
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Also Known As:
Quality Suites At Lake Wright Hotel Norfolk
Quality Inn Norfolk
Quality Hotel Norfolk

14 photos of this hotel

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
149

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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