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All 39 Norfolk hotels

Quality Suites at Lake Wright

2.5 of 5 Hotel   |   6280 Northhampton Blvd., Norfolk, VA 23502
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Quality Suites at Lake Wright

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Ranked #19 of 39 hotels in Norfolk
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 10, 2014
happytravellor4 Grimsby, Canada
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81 people have reviewed this hotel

Traveler rating
    31
    28
    7
    5
    10
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32
13
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Grimsby, Canada
Top Contributor
61 reviews 61 reviews
19 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed March 10, 2014

The hotel itself is a little tired looking and could do with some sprucing up in the public areas and the rooms. However, the staff members were all accommodating and pleasant to deal with. The room was large with a comfortable bed. The breakfast buffet was plentiful with a variety of hot and cold choices.

Was this review helpful? Yes 2
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank for your comments we are glad you stayed with us. We always appreciate our guests comments for good or bad. We hope our staff makes the difference for you. More

Norfolk, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014 via mobile

My husband is in the navy and our house had to shut our water off for 24 hours so the navy put us in this hotel for 2 nights. The outside of the hotel is ok nothing fancy. The inside is where it's very disappointing. The first room they put us in was outdated and the carpets were gross. Also... More

Was this review helpful? Yes 1
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

We are sorry you found us not to your liking. Sometimes it just can not be perfect even thought we try we sometimes fail. Hopefully you got back in your house without a problem. More

Morganfield, Kentucky
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 29, 2014

My son is stationed at Norfolk, and every time we visit we stay here. The service and accommodations are always top notch. It is convenient to the interstate and to various places of interest. This time, we had trouble entering the property due to road construction, but this problem will be gone when the road department finishes. Great food, and... More

Was this review helpful? Yes 1
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments and most importantly thank you for your continued support and patronage. Experiences like yours are what we strive for. We are glad we succeeded. We look forward to seeing you again. More

Sunbury, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 13, 2013

We used this hotel as "home base" for sightseeing in Norfolk, Virginia Beach, & surrounding area--very busy with lot of traffic plus local coastal flooding but used GPS to get around town, lot to see especially @ waterfront, nice drive over to Lighthouse in Virginia Beach area. Hotel pet friendly but had to walk through large lobby every time our... More

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Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thanks for staying with us and thank you for your comments. We strive to provide a quality experience for our guest and are pleased we made your visit was successful. The entry to the hotel is a little difficult now because of road construction but that will clear up soon. We thank you for visiting us and we hope to... More

Harrison, Arkansas
Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed October 19, 2013

I was very hesitant regarding my upcoming stay at this hotel after reading some of the very negative reviews. This place was absolutely wonderful!! The staff was great...especially Natasha at the front desk along with many of the housekeeping personel, from whom I didn't get names. It is NOT a new property. It does need a little updating. But as... More

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Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thanks so much for your comments. This is what we work towards and we are glad to see that you noticed. We don't always meet our guests expectations but we try. We are so glad you enjoyed your stay with us and shared your thoughts. Hope to see you again. More

Herndon, VA
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 14, 2013

I have stayed at this hotel multiple times now as my son is a student at Virginia Wesleyan College just down the street from this convenient hotel. While I have not written a TripAdvisor review each time I stay, I have have written before. In my opinion, my hotel room has been very clean each visit. This visit, however, I... More

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Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments and for staying with us once again. Many of the issues you pointed out could have and should have been found before your arrival, I am sorry we did not do that, That being said most of those issues could have been fixed almost immediately and we would have gladly done so had we been... More

2 reviews
1 of 5 stars Reviewed August 27, 2013 via mobile

The pictures gives this place justice! The flower beds have weeds everywhere, the lobby has over half of the lights out. The front desk staff were friendly. Both of the elevators had tiles missing on the floors and one of them had no lights!!!! Our room had tooth paste up the side of the wall, the bed was leaning, there... More

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Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

You caught us at our worst. We are so sorry we could not meet your expectations. No excuses, we failed to do our job here. As you may notice the vast majority of our guests are quite happy with their stay. that is what our guests expect and what we try to deliver. Sorry we failed this time and you... More

Frederick, Maryland
Contributor
11 reviews 11 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 14, 2013

We chose this hotel because it was a very reasonable price, and it's only 20 minutes to Virginia Beach. It's right off the highway so it wasn't complicated to go back and forth. The room was nice, with a separate sitting room/TV as the bedroom. It is right next to a golf course. It is actually part of another hotel... More

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Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for comments we are glad you enjoyed your stay. Sorry for the wait on breakfast, it is very popular and we can always accommodate everyone at once. Thanks for stay with us we do hope to see you again. More

Dahlgren, Virginia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 22, 2013

BEDBUGS! Even if I could stay at this hotel for free I wouldn't stay here ever again! I heard of bedbugs on TV but I never imagined it would happen to my family! Buyer beware.We only stayed for one night, thank heavens. From our house, to the car, to the hotel room (no airplanes or any other place we could... More

Was this review helpful? Yes 3
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Every time someone gets a bite on a trip it is blamed on bed bugs at a hotel. 99% of the time it is from something else. If you were bit at our hotel, why didn't you report it and allow us to do something about it? We have a trained staff and a professional pest control company that knows... More

Bay Area, California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 8, 2013

We went to visit my family in Norfolk, but didn't want to impose on them for lodging. So, we stayed at the Quality Suites. We planned on staying 2 nights, but liked it so much we stayed for 5! The suite was clean and spacious (and overlooked the golf course). The breakfast was fantastic, perhaps the best I've had at... More

Was this review helpful? Yes 1
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for staying with us at Lake Wright. We are glad you enjoyed your stay and thanks for the kind words. We hope you get back to the area, we would love to see you again. More

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Additional Information about Quality Suites at Lake Wright

Also Known As:
Quality Suites At Lake Wright Hotel
Quality Suites At Lake Wright Hotel Norfolk
Quality Inn Norfolk
Quality Hotel Norfolk
Address: 6280 Northhampton Blvd., Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 39 hotels in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites at Lake Wright 2.5*
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