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Holiday Inn Norfolk Airport

3.0 of 5
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1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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1 room 1 adult
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Holiday Inn Norfolk Airport
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151 Reviews from our TripAdvisor Community

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Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The customer service by some of the staff was outstanding. But others were rude and acted like they were doing you some favor. One in particular addressed herself as a manager. The hotel was cosmetically clean. I had a room that obviously had structural problems above it. every time the guest above me took a shower it flooded my bathroom.... More 

Helpful?
Thank dawn d
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Denver, Colorado
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this Holiday Inn over last week and was TAKEN BACK by the service that was both friendly and professional! The hotel was clean, modern, and my room was absolutely flawless. Large room space had a king size bed, wet bar with a frig and micro-wave. This is a big improvement from when I stayed there back in 2009.... More 

Helpful?
Thank Morefun2
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Leawood, Kansas
Level Contributor
361 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed January 3, 2016

Shuttle service and a pretty good little restaurant in the lobby. Crab cakes and a cab after a long day of air travel made the bed even more comfortable. Solid choice when needing to stay at the airport.

Helpful?
Thank MoHog
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Akron, Ohio
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 20, 2015

We stayed here because of it's access to the Norfolk Naval Base. The beds were very comfortable and the room quiet. I only have two complaints but minor. The alarm was set to go off at midnight and did so interrupting our nights sleep and the coffee was not replaced after the first night. The alarm disruption is partly my... More 

Helpful?
Thank ohiogolpher
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance. More 

Conway, New Hampshire
1 review
5 of 5 stars Reviewed November 15, 2015

My husband and I went to Norfolk due to a job. We stayed at this location and had a great experience. We arrived later then planned so we called to confirm our reservation and let them know what was happening. Donna answered and was very reassuring that we would still have a room when we arrived. After staying there a... More 

Helpful?
Thank Jennifer B
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are so pleased to hear you enjoyed your stay here. We welcome all service animals just as we do our guest. Please come back and see us again on your next visit to Norfolk. More 

Trenton, NJ
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

Well, I used to joke that the only "camping" my wife would do was at the Holiday Inn. Well, I no longer tell that joke. Wow, Holiday Inn has grown up. This is my regular hotel stop while visiting my daughter at one of the local colleges. The staff is friendly and helpful, the property is well maintained, the rooms... More 

Helpful?
Thank John T
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to thank you for your business. Thank you for the kind words about the hotel and it's staff. We work very hard at making each guest to a perfect one. More 

Raleigh, North Carolina
Level Contributor
336 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed September 19, 2015

It's near the airport so of course there's going to be airplane noise. A set of earplugs was enough though. The bed was very comfortable and the location was convenient to the airport and the Naval Station as well as a number of restaurants. I only tried the breakfast once and it was good. The staff was very pleasant. Typical... More 

Helpful?
Thank NCtravelz
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your comments on the hotel. We are happy you enjoyed yourself. Please come see us again. More 

Maryland
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 7, 2015

This hotel is conveniently located by the airport and about a 15 minute drive to Virginia Beach. There's an indoor pool, jacuzzi (minus the bubbles), a bar and a restaurant. The bed was really comfortable (pillow top mattress). The room is equipped with a mini refrigerator, coffee maker and microwave. I do have one con: we spent most of the... More 

Helpful?
Thank Frecklechick
IHGCare, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear Frecklechick, Thank you for writing a review about your recent stay with us. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the on-site facilities, room amenities and location of the hotel. It is truly regrettable that your stay was negatively affected because of the service... More 

North Saint Paul, Minnesota, United States
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 7, 2015 via mobile

Very clean, comfortable and close to the airport . Do yourself a favor and don't get sucked in to the cheaper rates of neighboring hotels ( such as the days inn). It's worth the extra few bucks. The bed was really comfortable too. The service was great as well

Helpful?
1 Thank Lisa R
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your business. We are happy to hear you enjoyed your stay with us and look forward to seeing you on future visits to the area. More 

Metairie, Louisiana
1 review
5 of 5 stars Reviewed August 29, 2015

I haven't stayed in a Holiday Inn since childhood, but this hotel was booked for a business trip because of its convenient location. I was uniformly impressed by the attentiveness of the staff, the cleanliness of the facilities, and quality of the restaurant (especially an excellent breakfast). We're going back on business again and plan to stay at the same... More 

Helpful?
Thank Dan S
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your business. We are happy to hear you enjoyed your stay and look forward to seeing you in the future. More 

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