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Holiday Inn Norfolk Airport

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1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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Holiday Inn Norfolk Airport
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Holiday Inn Norfolk Airport
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126 reviews from our community

Traveler rating
    46
    32
    31
    7
    10
See reviews for
38
16
14
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (126)
  • Mar-May only
    (40)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (23)
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    (17)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent hotel. Staff and management are great and if you have an issue more than willing to make a timely resultion. Bar and food is a on the spendy side but the the food is terrific! Definitely come back if I have to travel back to Norfolk

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Greater Cincinnati
1 review
5 of 5 stars Reviewed 3 days ago NEW

I flew in for a couple days and had family flying in for vacation at Outer Banks. The front desk was so nice to me and upgraded me to Suite. I am a Platinum member but they still went above and beyond. Thanks to all of you at the front desk and thanks Bruce!! All Hotels should have a front... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Good price and comfortable rooms! Also great staff service. Their shutter is also available if you need it to take you somewhere around! It's not that close from downtown area, so it's probably better if your destiny is somewhere around military hwy. Lots of restaurants around and retail stores.

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Brent L, Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to thank you for choosing the Holiday Inn Norfolk Airport. We are glad you enjoyed your stay with us and look forward to seeing you the next time your in town. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

wow! i visited the holiday inn express and had a peaceful and relaxing stay. the front desk took care of my every need. the lady named Tee took her job so seriously. she greeted me with a warm welcome and handled me as if she were a long time friend. i will definitely return with hopes of seeing these friendly... More 

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Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for the kind words about the staff they work very hard to ensure each guest has a great experience. We can't wait to see you again. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

I was disappointed when I called the front desk inquiring of maybe changing my room from a king size bed to a two queen size bed. The gentleman working the front desk says to me that my company booked several rooms for 60 days and it was practically for free which I know wasn't free. There is nothing for free.... More 

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Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to apologize for the front desk person. We will look into why your concerns were handled in this matter. Please consider us in the future. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 31, 2015

Doors paint chipped , windows not fully closed , not happy , toilet water runs non stop , pictures show nicer , for others just recommendation to avoid this hotel if you can ,cleaners probably never check ceiling , is horrible

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Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are disappointed to hear you didn't enjoy your stay with us. We work diligently to ensure the hotel is clean and in proper condition. Our goal is to make each and every guest happy with there stay. Please give us anther chance the next time your in Norfolk. More 

Yorktown, Virginia
Contributor
13 reviews 13 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 31, 2015

We had the ocassion to stay at this hotel using the Stay and Fly program in preparation for our trip to Hard Rock Riviera Maya and Isla Mujeres Palace in February and March or 2015. The hotel amenities and food were outstanding and the room was comfortable as well. The Stay and Fly program allowed us to leave our car... More 

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United States
Top Contributor
60 reviews 60 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 16, 2015

This is not the usual airport-vicinty hotel. This is the best Holiday Inn in which I have ever stayed. Very convenient to the Norfolk, VA Airport, the hotel courtesy shuttle runs all night so making an early flight is no problem. What really sets this particular Holiday Inn apart is the staff: every single staff member at this hotel has... More 

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Forest, Virginia
Top Contributor
204 reviews 204 reviews
50 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed March 14, 2015

Staying near the airport means you will hear planes and is not new for me, but this one seemed exceptionally loud. Other than that, the service at check in was friendly and the place was clean. The hotel is either new or recently renovated, as the interior is very nice. Doubt i would stay here again, only because of the... More 

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Brent L, Manager at Holiday Inn Norfolk Airport, responded to this review

Dear Adharris9015, Sorry to hear about the noise you encountered during your stay. We do appreciate your comments about the staff and the condition of the hotel. Please come see us again the next time your in Norfolk. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 12, 2015

I usually stay at the Airport Doubletree however this trip I opted to stay at the Holiday Inn for several reasons related to the negative service at the Doubletree. The Holiday Inn rooms are nicer with both a microwave and refrigerator. The staff were courteous and very helpful. The location is equally convenient to the Doubletree next door with a... More 

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Amenities