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Holiday Inn Norfolk Airport

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1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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Holiday Inn Norfolk Airport
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Holiday Inn Norfolk Airport
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135 Reviews from our TripAdvisor Community

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Traveler rating
    51
    33
    32
    8
    11
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44
16
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Levittown, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Currently staying in the hotel. After being checked in early, had to change room- wet carpet by a/c. No coffee in lobby until morning hours and then only for a few hours. Sink clogged. Sink water initially smelled. Three people in room with only two sets of pillows. Received breakfast voucher with discount rate but was later told voucher only... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was very clean and comfortable with a fridge and microwave, the front desk staff was very pleasant and the service was great. Made our weekend an awesome experience. Will stay here again on my next visit.

Was this review helpful? Yes
Woodland Park, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was traveling with my niece and her husband and a 14 mo.old baby ....we were in and out of the plane 3 times and then the flight was cancelled . We needed to stay at the Holiday Inn in Norfolk and it was quite a surprise .It was clean and shiny new , the staff was so accommodating and... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are pleased to here that our staff was able to take some of the stress of being stranded somewhere you didn't expect to be. Thank you for all the great comment about the hotel and the food. please come see us again. More 

Baiting Hollow, New York
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here due to the proximity to my business. The corporate rate was hard to beat. Everything is pretty standard for this type of hotel would be. There's complementary coffee, water and cookies in the evening. This is always a plus but pretty standard for this type of hotel. Four out of five days the coffee was empty in... More 

Was this review helpful? Yes
Brent L, Public Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your honest feedback of our hotel. We will us this information to help make our team better. We hope to see you on your next trip to Norfolk. More 

Baltimore
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pleasantly surprised when we arrived. We stayed at this hotel for a lacrosse tournament. We arrived late and the staff was friendly. The room sizes were nice and the beds were comfortable. Kids under 12 eat free with a paying adult. This hotel is about 20-25 minutes from VA beach. Internet was slow in the hotel room, but worked great... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are happy to here you enjoyed your stay. Our staff takes great pride in making each guest stay a memorable one. We can't wait to see you on your next visit to Norfolk. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 26, 2015

We checked-in at 6pm on Friday night as we had an early plane to catch on Saturday morning. The staff was initially friendly, however could not tell us if our room was ready...at 6pm (check-in starts at 3pm). After waiting for housekeeping to return their calls, one of the front desk clerks went to check the room himself. It did... More 

Was this review helpful? Yes 1
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest... More 

Saint Joseph, Michigan, United States
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

Starting with the pleasant and helpful shuttle driver (you need to call the hotel for pickup), all the hotel staff have been nothing but the best! The two gentlemen at the front desk went beyond expectations for making us feel at home and giving us great area advice. The rooms are very nice, clean and comfortable. Adequate exercise equipment. The... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are happy you enjoyed your stay with us. The staff works hard to make sure all the guests enjoy themselves during their stay. We hope to see you on your next visit to Norfolk. More 

Pocono'Mtn, Pa.
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stayed here during memorial day weekend and experienced no problems. Room was clean and spacious. Shower was great and bed very comfortable. Breakfast was tasty and plentiful. Will definitely stay here again.

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to thank you for your excellent feedback on the hotel. We appreciate your business and look forward to seeing you in the future. More 

Camby, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We stayed in the hotel for two nights, and appreciated how accommodating the staff of the hotel and restaurant were. The facility is located very near the airport, so several flight crews from commercial air lines stayed there, and it seemed several military people returning from overseas stayed as well. The shuttle driver took us to the nearby light rail... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your great comment about the staff and hotel. We are glad you enjoyed your stay with us and hope to see you in the future. More 

1 review
5 of 5 stars Reviewed May 23, 2015 via mobile

Excellent hotel. Staff and management are great and if you have an issue more than willing to make a timely resultion. Bar and food is a on the spendy side but the the food is terrific! Definitely come back if I have to travel back to Norfolk

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear Colby, It's great to hear that you were taken care of during your visit with us. The staff works very hard at creating a memorable experience every guest during their stay. We can't wait to see you on your next trip to Norfolk. More 

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Prices are for 1 room, 2 adults
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