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All 39 Norfolk hotels

Holiday Inn Norfolk Airport

3.0 of 5 Hotel   |   1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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Holiday Inn Norfolk Airport
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Ranked #13 of 39 hotels in Norfolk
A recent review
5 of 5 stars reviewed 1 week ago
tfig218 Virginia Beach, Virginia
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89 people have reviewed this hotel

Traveler rating
    31
    24
    21
    5
    8
See reviews for
29
10
13
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Virginia Beach, Virginia
Top Contributor
169 reviews 169 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

In preparing for our trip to Las Vegas, we wanted to avoid the last minute hassle of driving to the airport early on the date of our flight. We arranged to stay at the Holiday Inn -Norfolk Airport and are pleased with that decision. They have a clean, well managed facility with a well equipped fitness room, easily accessible business... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for taking the time to complete a review on the hotel. We are so pleased that your stay was stress free and enjoyable. The stress of travel can be overwhelming at times and staying at the Holiday Inn Norfolk was a perfect solution. We hope that on your next travel dates, you will stop in and say hello... More

San Juan, Puerto Rico
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 16, 2014 via mobile

I stayed here for 3 nights at the beginning of March. I had stayed here years ago and can tell you they have not renovated the hotel since. The room I had was a standard 2-bed room. The bathroom had signs on mildew. The person who had cleaned the room left a used shampoo in the room which I thru... More

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Chrissy B, Director of Sales at Holiday Inn Norfolk Airport, responded to this review

Thank you for taking the time to review the Holiday Inn Norfolk. We apologize that we fell short of your expectation. We have addressed the issues of the housekeeping staff and will continue to improve on our inspection of each guest room. Engineering is currently doing preventative maintenance in all the guest rooms to make sure that the room is... More

VA
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 2, 2014

Slow elevator, bar prices a way too high ($5.25 for a bottle of Bud Light - if you could find the bartender). Stayed for five nights. Room was ok sized, bed had a dip on the sides (looked like it hadn't been flipped ever), had a smaller than most hotel TV's, and had a bathroom door open the wrong direction... More

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Chrissy B, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for taking the time to review our property. We apologize for the slow elevator. We are working to make sure that this is improved and have had several contractors look into the speed. Our service, fell below your expectations and that really makes us upset. We have a strong sense of pride in our hotel and for us... More

Raleigh, North Carolina
Top Contributor
226 reviews 226 reviews
71 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 6, 2014

Older hotel that could use some room updates, but fine for one evening. Staff made the stay above average on that aspect. Service in the morning in restaurant was really nice. They offered a nice buffett and menu ordering. One of the few Holiday Inn's I have been in that actually has a bar past 9pm!! Pool was extremely small... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear orreo5859, Thank you for providing us with a very considerate review and for staying with us. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our... More

visalia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2014

Probably the most polite and personable wait staff, housekeeping,shuttle service and front desk I have ever had the opportunity to be with. All had a wealth of information on sights to see and wonderful places to eat. Very clean and well maintained. Good location near the airport but not so close that air traffic was a concern. Definitely the place... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

John15018, We are so pleased to hear about the wonderful experience you had at our hotel. We have taken great pride in being able to give our guests a positive experience, not only in our hotel, but our city. It is nice to hear that our recommendations are well received and that you found them helpful. Also, thank you for... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 8, 2014

Stranded in Norfolk for two days on our way home from Florida to Chicago. Once we found out that our flight was cancelled I used trip advisor to figure out where we were going to stay. Based on reviews, and free shuttle I chose this Holiday Inn and Suites and boy was I glad. Shuttle was there to pick us... More

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Chrissy B, General Manager at Holiday Inn Norfolk Airport, responded to this review

Gaubow, It is not easy to be stranded somewhere. We are so happy to know that we made your situation the best it could be. Our staff is so pleased that you were able to get around downtown Norfolk. We hope that it was enough to bring you back for a personal vacation. There is so much more to see... More

League City, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2014

Hotel Location: Holiday Inn Confirmation or Cancellation Number: 66009418 Check-In Date: Dec-25-2013 Check-Out Date: Dec-31-2013 Comment Type: SUGGESTIONS_COMMENTS Spoke With Management: Yes Comment: I have already brought this matter to the attention of the Hotel Manager, Bruce, but nothing was done. He only apologized. We stayed at this hotel for a week. Our reason, so that my husband could spend... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear beebeelc, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Roanoke, Virginia
Top Contributor
67 reviews 67 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 6, 2013

Making a quick trip to Norfolk, VA. on family business I wanted somewhere to stay that was near all the places I had to visit. The Airport location was perfect for all the places we had to go while there. The Hotel staff was first class and the rooms were nice and clean. We enjoyed our stay and would stay... More

Was this review helpful? Yes
Chrissy B, General Manager at Holiday Inn Norfolk Airport, responded to this review

jhais28374, Even though it was a short trip, we appreciate your feedback. Cleanliness and guest service are so important to us and knowing that we have succeeded in this area, make our staff proud. We hope that in the future you will be able to experience the wonderful sites of Norfolk and we are able to accommodate your overnight needs... More

LAKEWOOD
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 24, 2013

Very comfortable and well appointed. Very, VERY clean. Found traffic in town surprisingly heavy, but hardly the hotel's fault. Desk & other staff were above and beyond helpful.Hot breakfast buffet was delicious and wait person Lauren juggled so much responsibility so artfully. It was a pleasure to watch a true professional-gracious, efficient, sensitive to accommodating several visually impaired customers at... More

Was this review helpful? Yes
Chrissy B, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for taking the time to provide us feedback on your stay. We are glad that the service and cleanliness overcame some of the other issues you encountered. The toilets can be hard for at times and we apologize for the troubles. As far as the smoke detector, it was actually alarming us of a battery needing to be... More

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 22, 2013

Very nice, clean hotel. The suite has a balcony. Wedding packages are also available. The staff was awesome! If you want snacks you may want to purchase them before you arrive, a small bag of chips are $2.

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Chrissy B, Director of Sales at Holiday Inn Norfolk Airport, responded to this review

Elabosha, Thank you for the wonderful reviews. We work very hard to think of all the little things guest want need or want during their stay. We are so happy that you found our little store convenient and satisfying. We look forward to your next stay, More

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Additional Information about Holiday Inn Norfolk Airport

Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Holiday Inn Norfolk Airport Hotel
Holiday Inn Norfolk
Norfolk Holiday Inn
Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 39 hotels in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norfolk Airport 3*
Official Description (provided by the hotel):
Take a video tour. The Holiday Inn Select Norfolk Airport, Virginia is easily located only two miles from Norfolk International Airport and central to every city in Hampton Roads including Norfolk, Virginia Beach, Suffolk, Hampton, Norfolk Downtown. The prime location is near several office and industrial parks, including Lake Wright Executive Park, Norfolk Commerce Park and Norfolk Industrial Park. Local companies include: Boeing Norfolk, Northrup Grumman, Booz Allen Hamilton, CMA CGM, HDR Engineering, USAA, Zim Shipping and Nextel. Nearby government facilities comprise of Little Creek Amphibious Base, NAS Oceana, Fort Story Naval Station and the Norfolk Naval Station and Shipyard. Other local attractions within close proximity of the hotel are Nauticus, Norfolk Cruise Port, MacArthur Center, Norfolk Botanical Gardens and Virginia Wesleyan College. The hotel feature s 5,000 square feet of flexible meeting space and banquet accommodations for up to 400 people. ... more   less 
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