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Holiday Inn Norfolk Airport

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1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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Holiday Inn Norfolk Airport
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Holiday Inn Norfolk Airport
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143 Reviews from our TripAdvisor Community

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Traveler rating
    55
    36
    32
    9
    11
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47
16
14
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (143)
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    (42)
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    (17)
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Metairie, Louisiana
1 review
5 of 5 stars Reviewed 6 days ago NEW

I haven't stayed in a Holiday Inn since childhood, but this hotel was booked for a business trip because of its convenient location. I was uniformly impressed by the attentiveness of the staff, the cleanliness of the facilities, and quality of the restaurant (especially an excellent breakfast). We're going back on business again and plan to stay at the same... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your business. We are happy to hear you enjoyed your stay and look forward to seeing you in the future. More 

Cookeville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I was staying at another hotel(same brand) and it was really bad. I came here because of a recommendation and they rescused me. I was welcomed by a wonderful Lady named Joyce and she not only gave me a room like I wanted by upgraded it to a room with a Jacuzzi. I have slept so well here and the... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are happy to accommodate you during your time of need. We will send out kudos to the staff for a job well done. We look forward to seeing you on your next trip to Norfolk More 

Scottsdale, Arizona
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel serves the Norfolk airport area travelers very well. It is convenient to many restaurant choices in the area. The staff is very friendly and also has a small lobby bar. The breakfast staff is top shelf. I would definitely stay at this hotel again.

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to thank you for your business. We are pleased to hear you enjoyed your stay and look forward to seeing you in the future. More 

Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long drive and needing a hotel on a whim, this hotel welcomed us with open arms. They upgraded us to a beautiful suite that was just amazing. We were given a free drink coupon!! Well the bartender Holly was so wonderful! She was up beat and very outgoing!! As far as eating we left early in the morning... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are so glad you chose to stay with us at the Holiday Inn Norfolk Airport. We thank you for your business and the great review of the hotel and it's staff. We look forward to seeing you in the future. More 

West Haven, Connecticut
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel and staff! We had 7 families traveling down to OBX and we stayed here on our way down. Lewis was able to get us all set with our reservation quickly and kept is altogether. He even gave us some advice for when we get to OBX! The staff was very helpful with figuring out where we could go... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to thank you and your entire family for staying with us on your way to OBX. Our staff works very hard to make each guest stay special. We look forward to seeing you on your next trip to Norfolk. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights. Room was very clean. Staff was excellent. We had room 514, which I think is also a handicap room. Only problem with room was the tub, it was EXTREMELY slippery, husband fell in tub, so I stood on a towel. Pool area, lots of unsupervised kids, hot tub would not bubble and never any pool towels available.... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

thank you for taking the time to give us your feedback. We appreciate your business. It's always good to hear the positive and the negative so we can continue to make improvements. Please come see us again on your next trip to Norfolk. More 

Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First of all the staff didn't care about the customers. their were two family reunion families staying at this hotel. Friday Night after coming back from a function the hallway on the 2nd floor was soaked. Room 213 water was coming out of the walls in the bathroom ,Room 214 water was in the foyer and bathroom, They moved room... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest... More 

Greer, SC
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Maybe we were there on a busy week or something, but I found the price of this place a little high. Aside from that, its a big property with a lot of meeting rooms. Small bar with a good experience with the bartender. Comfortable bed. Can't complain. Wouldn't think there would be any reason to not stay there.

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for staying with us. We are glad to hear you enjoyed the hotel and hope to see you again in the future. More 

Levittown, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 31, 2015

Currently staying in the hotel. After being checked in early, had to change room- wet carpet by a/c. No coffee in lobby until morning hours and then only for a few hours. Sink clogged. Sink water initially smelled. Three people in room with only two sets of pillows. Received breakfast voucher with discount rate but was later told voucher only... More 

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 14, 2015

The room was very clean and comfortable with a fridge and microwave, the front desk staff was very pleasant and the service was great. Made our weekend an awesome experience. Will stay here again on my next visit.

Was this review helpful? Yes
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We thank you for your business. We are happy to hear you enjoyed your stay and look forward to seeing you on your next visit. More 

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