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All 39 Norfolk hotels

Holiday Inn Norfolk Airport

3.0 of 5 Hotel   |   1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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Ranked #11 of 39 Hotels in Norfolk
A recent review
4 of 5 stars reviewed 3 days ago
jordiepoo Clarksville, Tennessee
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110 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clarksville, Tennessee
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed in a king suite. The room was huge. There was a sitting area, small kitchenette, and a separate bedroom with doors. The room itself was quiet and clean. The tub was a but stained but the bathroom was tidy and spacious.The front desk staff was pleasant but I would suggest making a list of local restaurants. I... More

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Austin, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay at the Holiday Inn, Airport, was wonderful. The front desk clerk greeted me with incredible kindness, was professional, knowledgeable and helpful. The hotel was clean and beautifully decorated. The pool, and gym were well kept. Great job Holiday Inn!

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for the kind feedback. We understand that there are some opportunities for us to correct some of the overall dated items and will continue to make progress. Please make sure to check in on your next travels, to see the changes we are making. Kindest Regards, Brittany Keels Holiday Inn Fayetteville Loyalty Champion More

Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were so pleasantly surprised with the quality of this accomodation and food. Rooms very clean, modern, quiet and well furnished compared to other hotels we have stayed in at twice the price. Staff are really helpful, kind and friendly. The ladies in charge of the breakfast and evening meal room in particular...they were some of the most helpful, caring... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so very much for the kind words about your experience at the Holiday Inn Norfolk. We are so happy that you have found your new home away from home on your next visit to town. Please let us know if there is anything else we can do to exceed your expectations. More

montreal
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

Stayed at the Holiday Inn in Norfolk in August for 1 week for business travel. Hotel was very close to the airport their shuttle driver very prompt and friendly. Hotel room was very clean and the bed comfortable with a roomy armchair. Public areas were very clean and staff was friendly and accomodating. Breakfast buffet was good with a large... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for the wonderful feedback about your recent stay. Our staff was very excited to read your comments and learn of your return in October. We hope that on your next extended stay, you will pass by the front desk and allow us to get to know you better. Thank you, More

Jacksonville, Florida, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 13, 2014

This hotel was extremely convenient to the airport and business meetings I had to attend nearby. It was such a relief to find the room perfectly cooled against the outside heat from the moment I walked in the door. The rooms were clean and comfortable in addition to a spacious layout and I slept like a rock never hearing another... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear Stephanie T, Thank you for taking the time to write a review about the hotel. We are so very pleased to hear about your overall experience and the ease of business travel to our hotel. Our staff works very hard to make sure that every guest feels like we have set the hotel for them personally. The breakfast crew... More

New Milford, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed September 6, 2014

Everything looked new/ recently upgraded. Nice lobby area, bar, and restaurant. The beds were comfortable, rooms were clean. The hotel is conveniently located. We went to the VA Beach boardwalk each day which was about 18 minutes away (driving). I have no complaints about the facility. We were very happy with that. Upon checking in, I was waiting behind a... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for letting us know about your overall experience. We appreciate your details of the encounters of the staff. Please accept our sincerest apologies for the service culture you have experience. We will make sure to address this issue and correct this immediate. Our service is as important as our overall hotel. We are so very sorry that your... More

Tappahannock, Virginia
2 reviews
4 of 5 stars Reviewed September 3, 2014

Mary - cooked us an awesome breakfast!!! We were attending the USS Mississippi CGN-40 Reunion (at this hotel). It treated us great and is an awesome location for a Military Reunion. I would highly recommend it to others!

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear mheaster619, Thank you for the wonderful recommendation for military reunions. We are so pleased that you enjoyed your stay, but more importantly had an opportunity to meet Mary. She was so thrilled to her that she was mentioned online and wanted to thank you personally for remembering her. We hope that travels will bring you back to the hotel,... More

North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 of 5 stars Reviewed September 1, 2014

We stayed here over the Christmas holidays of 2013..The hotel was not busy with hardly anyone in it..The management is rude and unfriendly...The room is nice and good location..But the staff is awful..

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for updating us on your stay. We apologize for the service experience you had. We have made several changes to our staff since the last time you stayed with us and have definitely made improvements on our service culture. We hope that we have another opportunity to win your business and trust back. More

Hammonton, New Jersey
Top Contributor
53 reviews 53 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 24, 2014

We had a pleasant stay at the Holiday Inn. The beds were comfortable, and the room was a nice size. The staff was very helpful whenever we needed anything. We stayed as part of the USS Mississippi reunion and all the amenities that they provided for that were good, also. We ate breakfast in the little restaurant that they have,... More

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Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear AnneKateri, Thank you for taking the time to write such a wonderful review for our hotel. We cannot thank you enough for sharing your USS Mississippi Reunion with our staff. We truly enjoyed being part of this wonderful event. We look forward to seeing you again in the near future and hope that we will be able to have... More

1 review
5 of 5 stars Reviewed August 13, 2014

I stay at the Holiday Inn Airport five nights a week as part of my job. I have to say I feel like a celebrity when I am there, and they treat me like one! The rooms are always clean and neat, and if there ever is a problem, they are right there to fix it. I can't say enough... More

Was this review helpful? Yes
Chrissy B, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for writing your review of the property!! We try very hard to make sure that every aspect of the hotel exceeds your expectations. We are glad that we have done so and that you would recommend us in a heart beat. PS.. You are a celebrity in our eyes!! We really enjoy have a regular guest in house,... More

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Additional Information about Holiday Inn Norfolk Airport

Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norfolk Airport 3*
Number of rooms: 147
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Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Norfolk Holiday Inn

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