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All 39 Norfolk hotels

Tazewell Hotel & Suites

3.0 of 5 Hotel   |   245 Granby Street, Norfolk, VA 23510
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69%
Ranked #13 of 39 Hotels in Norfolk
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
ChicagoKen60657 Chicago, IL
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256 reviews from our community

Traveler rating
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    36
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    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I were celebrating our 10th anniversary on the Spirit of Norfolk (which was wonderful) so we decided to make a night of it and stay downtown. First, I booked this room at a lower rate, but I still didn't expect to be put in the broom closet. The room was TINY. Checkin was easy. Paid 15 to... More

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Keith K, General Manager at Tazewell Hotel & Suites, responded to this review

Hi Britney, We are always interested to hear the comments of our guests and we are grateful that you have taken time to have written to us. We are sorry that you were not satisfied with your stay. I am going to look into this and make sure it is addressed right away. All your concerns could have been addressed... More

Chicago, IL
Top Contributor
65 reviews 65 reviews
50 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

INTRODUCTORY EDITORIAL: I appreciate the concept of Ascend Hotels (part of Choice Hotels) which is the branding of historic boutique hotels. I badly wanted to give it a higher star rating but have to stay with a 3. LOCATION: Although I've been to all 50 states, I had never visited Norfolk. Arriving by Greyhound, I had originally planned on staying... More

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Keith K, General Manager at Tazewell Hotel & Suites, responded to this review

Hi Chicagoken 60657, Thank you for choosing to stay at Tazewell Hotel and giving us your feedback. Guests feed back are very important to us, it gives us opportunity to improve and meet guest expectations. However there has been a confusion because we don't have Room 101 on this property. If you can let me know the correct room number,... More

Long Beach, California
Top Contributor
109 reviews 109 reviews
7 hotel reviews
270 helpful votes 270 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We made a quick trip to Norfolk, and got really lucky to find this hotel. Here are the pluses: 1. They offer AAA and AARP discount. 2. There is a fresh juice bar attached to the front of the hotel, which gives guests a 10% discount. 3. Attached to the other side of the front of the hotel, is a... More

Was this review helpful? Yes 3
Keith K, General Manager at Tazewell Hotel & Suites, responded to this review

Hi Amelia, Thank you for staying at Tazewell Hotel and giving us your kind opinion about your visit to Norfolk and your stay with us. We are extremely happy that you could have a wonderful time in Norfolk and were able to enjoy your trip. We are glad that we could meet your expectations. We are definitely looking forward to... More

Cary, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Great location w/spacious rooms and lots of character to older hotel. Now the bad: floor soaked from leaking air conditioner, only two paper thin towels provided for four of us, phone didn't work to call down for more towels, old tube TV, not the cleanest rooms, went to desk to get extra towel and when back upstairs noticed how filthy... More

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Keith K, General Manager at Tazewell Hotel & Suites, responded to this review

Dear Guest, Thank you for choosing to stay with us at Tazewell Hotel, We value our guests feedback, as it gives us an opportunity to improve our services as per our guests requests. The areas highlighted by you have been looked into and corrective steps have been taken, so that you do not face these issues again. I hope you... More

Bellmawr, New Jersey
Top Contributor
78 reviews 78 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay here because i want to stay downtown and not drive my car as little as possible. Many attractions with in a short walking distance. many restaurants near by. One block away was a mall and the light rail station. Also with in walking distance is the water taxi to Portsmouth VA. for more attractions and restaurants. The room was... More

Was this review helpful? Yes
Keith K, General Manager at Tazewell Hotel & Suites, responded to this review

Hi Kenny, Thank you for staying with us at Tazewell Hotel and giving us your comments. We are glad to hear that you had a wonderful time while visiting downtown Norfolk and were able to have lots of fun. We thank you for giving us good words of appreciation. My team strives hard to make sure every guest that leaves... More

Chapel Hill, North Carolina
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

My husband and I stayed here for one night on August 9th, 2014. Our check in was fine; we had a wonderfully friendly (if not a bit oversharing) receptionist who made sure to offer different suggestions for parking and such. We went to our room, which was on the second floor. I really liked the carpet in the hallway, and... More

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Keith K, Guest Relations Manager at Tazewell Hotel & Suites, responded to this review

Hi Kmsbarnes, Thank you for staying at Tazewell Hotel and giving us your feedback. I would like to offer my sincere apologies for the problems you encountered during your stay with us. I am personally taking this matter in my hands to see why we overlooked so many issues. I hope you will give us another chance to make up... More

Baskerville, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

I could stay at a soulless, whitewashed, fancy hotel if I chose to, but the Tazewell has so much character, so much warmth to it, I can't imagine staying anywhere else. The beds are comfortable, the staff is friendly without being fake, and it is in the perfect location to park and walk for most everything. I love it and... More

Was this review helpful? Yes 1
Keith K, Guest Relations Manager at Tazewell Hotel & Suites, responded to this review

Hi Carla, Thank you for your kind words, it was a delight to read. It is always our aim to have satisfied guest and even more positive for us when guests give us their kind feedback. You are always welcome at Tazewell Hotel, looking forward to your next visit. Best Regards More

Parksley, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

I travel to Norfolk and Virginia Beach regularly for medical appointments. I really enjoy staying at The Hotel Tazewell when I am in downtown Norfolk. It is a sweet hotel and conveniently located near MacArthur Mall and several nice restaurants. The staff is incredibly gracious and remembered me from a previous stay. (Thank you Samantha!) The hotel is in easy... More

Was this review helpful? Yes 1
Keith K, Guest Relations Manager at Tazewell Hotel & Suites, responded to this review

Hi Sailingbonnie, Thank you for staying at Tazewell Hotel and giving us your feedback, Our team at Tazewell Hotel strives to make each guest stay comfortable and enjoyable as much as possible and when we hear positive feedback from our guests it gives each one of us immense joy and happiness about our efforts. we always love having you at... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

This place was absolutely horrible. No way a three star. The room was filthy. There was a used kleenex stuck to the wall behind the bed. Stains all over the carpet. The curtains had stains across the entire middle. Mold and peeling paint in the window casings. The closet was a armoire that was leaning so far over it almost... More

Was this review helpful? Yes 2
charlotte, nc
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 28, 2014

Chose Tazewell for the location "convenience." Completely disgusted by practically everything about the room. After reading some of the reviews, I'm somewhat thankful that we at least had an air condition that was working! Seriously, this place is no better than a Motel 6 off one of those little-used exits off the Interstate--you know, those places where you'd never ever... More

Was this review helpful? Yes
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Additional Information about Tazewell Hotel & Suites

Address: 245 Granby Street, Norfolk, VA 23510
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tazewell Hotel & Suites 3*
Number of rooms: 58
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Also Known As:
Tazewell Hotel And Suites
Tazewell Hotel Norfolk

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