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Holiday Inn Express Hotel & Suites Norfolk International Airport

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1157 North Military Highway, Norfolk, VA 23502
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Norfolk International Airport
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Holiday Inn Express Hotel & Suites Norfolk International Airport
Holiday Inn Express Hotel & Suites Norfolk International Airport
Holiday Inn Express Hotel & Suites Norfolk International Airport
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205 Reviews from our TripAdvisor Community

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Traveler rating
    117
    58
    20
    5
    5
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61
31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Lansdowne, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our track club stayed at the Holiday Inn Express during the 2015 Track & Field Jr. Olympics for 9 days. Overall the stay was absolutely wonderful! Since I was the group planner, as the parents checked in with their families I was inundated with "Positive" feed back. The hotel was clean & inviting, the rooms spacious & clean, beds EXTREMELY... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

On the 12th of August I had a canceled flight from Virginia to Louisiana and the airport put me in the Hampton Inn Express and that was one of the best evenings I've ever had. The incredibly nice staff helped me get checked in faster than anyone especially having to use a third party. The rooms were immaculate in comfort... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Wow! I'm so glad to know that this team helped you take an unexpected situation and turn it into an amazing and memorable experience. Phil Modisett General Manager More 

West Palm Beach, Florida
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

First impression to the place was not a good one, probably because it was crowded with lots of loud guests (parking lot, lobby, halls, etc). The lobby had cracked gray cement flooring and didn't look appealing. The elevator reeked of alcohol, and there was a party in our next room with very loud laughter and screaming. Unfortunately, our room was... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, I appreciate your candid feedback and will use your comments to continue to improve this hotel. I'm glad we were able to overcome your doubts about this hotel's quality. Regards, Phil Modisett General Manager More 

Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here a few times w/my family and loved it!..Rooms are clean, Staff are friendly, and the complimentary breakfast is great!..I was fortunate to be offered reasonable priced deals on theie suites w/my state government discount which saved me a lot of money. We got more for less! Very pleased w/this hotel and will visit again in the future.

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Haliwachic, I'm glad you loved our breakfast, team, and cleanliness. Hoping to see you again really soon. Sincerely, Phil Modisett General Manager More 

Virginia
1 review
3 of 5 stars Reviewed 2 weeks ago

I would look elsewhere. Rooms average, front desk for the most part not helpful. Dont' know what pizza places delivers and does not know how to get to VA Beach--which is a pretty easy trip. The person in charge of the breakfast just simply did not show up. Direct impression of management. Average at best

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Helen B, Your feedback is appreciated and comments such as yours help us to continually refine our training programs. Regards, Phil Modisett General Manager More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

All of the staff was very pleasant and helpful. The rooms are spacious with a living area and a bedroom(double or King). The breakfast was tasty with alternating turkey sausage, bacon, eggs, "hot" cinnamon rolls and the pancakes that the pancake maker made were actually pretty good! Easy access to I-264 and the beach and downtown Norfolk. There are many... More 

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HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Linda H! I appreciate your feedback. Thank you for bringing your family reunion to this hotel. I'm looking forward to seeing you again in the future. Regards, Phil Modisett General Manager More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel not the best experience. Front Desk Clerk was not warm and courteous. The air conditioner was not the best in the world. The hotel did not have a friendly atmosphere. There is an old saying, "you get what you pay for". Will not return ever.

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello PastorT3, I appreciate you taking the time to post your review and am sorry that you did not enjoy the service. All feedback is a gift and I appreciate your note so that this team can learn and continually improve our service. Sincerely, Phil Modisett General Manager More 

Orange, Virginia
2 reviews
5 of 5 stars Reviewed July 23, 2015

After a terrible experience at the Days Inn down the street we came to this hotel. The night manager was wonderful and gave us a great rate! All the staff we saw were very nice and polite. Our room was very large and clean. The breakfast was delishish; contains cheese omlets, turkey sausage, bacon, cinnamon rolls, pancakes, biscuits, cereal bar,... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Wow! I'm glad we were here to save the day (or night at least.) This team rocks and we want to be the best of the best. Phil Modisett General Manager More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed July 22, 2015

My daughter and I arrived with 1 other adult and 2 children. Upon checking into the room, we noticed that the room was a King Suite. I went to the front desk to request a room change. Front desk informed me that there were no other rooms available. When I went back to the room, I noticed a strong foul... More 

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SouthernHotelier, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello DJBuke, I certainly appreciate you taking the time to post a review about your experience. My goal is to continually strive to be the best hotel possible. I am sorry that you did not have a good experience. Your candid feedback is taken seriously and is read by people at all levels of this organization. All feedback (even feedback... More 

PA
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 13, 2015

We stayed at this hotel for two nights, on our way to the Outer Banks. It's a very clean, well kept, hotel. The front desk staff is very friendly and accommodating. The pool was very clean and the hot tub was, too. The breakfast was very good, offering eggs, a few different breakfast meats, healthier options such as yogurt and... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Kialono84, I'm glad we lived up to our clean and friendly reputation. Every room at this hotel is configured like the suite you described with the bedroom, living room, two televisions, and a sleeper sofa. I'm looking forward to hosting you the next time you pass through this area. Regards, Phil Modisett General Manager More 

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