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Holiday Inn Express Hotel & Suites Norfolk International Airport

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1157 North Military Highway, Norfolk, VA 23502
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Holiday Inn Express Hotel & Suites Norfolk International Airport
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Holiday Inn Express Hotel & Suites Norfolk International Airport
Holiday Inn Express Hotel & Suites Norfolk International Airport
Holiday Inn Express Hotel & Suites Norfolk International Airport
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198 Reviews from our TripAdvisor Community

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Traveler rating
    113
    57
    18
    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Orange, Virginia
5 of 5 stars Reviewed 6 days ago NEW

After a terrible experience at the Days Inn down the street we came to this hotel. The night manager was wonderful and gave us a great rate! All the staff we saw were very nice and polite. Our room was very large and clean. The breakfast was delishish; contains cheese omlets, turkey sausage, bacon, cinnamon rolls, pancakes, biscuits, cereal bar,... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Wow! I'm glad we were here to save the day (or night at least.) This team rocks and we want to be the best of the best. Phil Modisett General Manager More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

My daughter and I arrived with 1 other adult and 2 children. Upon checking into the room, we noticed that the room was a King Suite. I went to the front desk to request a room change. Front desk informed me that there were no other rooms available. When I went back to the room, I noticed a strong foul... More 

Was this review helpful? Yes
SouthernHotelier, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello DJBuke, I certainly appreciate you taking the time to post a review about your experience. My goal is to continually strive to be the best hotel possible. I am sorry that you did not have a good experience. Your candid feedback is taken seriously and is read by people at all levels of this organization. All feedback (even feedback... More 

PA
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights, on our way to the Outer Banks. It's a very clean, well kept, hotel. The front desk staff is very friendly and accommodating. The pool was very clean and the hot tub was, too. The breakfast was very good, offering eggs, a few different breakfast meats, healthier options such as yogurt and... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Kialono84, I'm glad we lived up to our clean and friendly reputation. Every room at this hotel is configured like the suite you described with the bedroom, living room, two televisions, and a sleeper sofa. I'm looking forward to hosting you the next time you pass through this area. Regards, Phil Modisett General Manager More 

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel for 4 nights last week. We were charged $ 140 a night and I feel this is overpriced. The room was showing some age and there was a bad smell coming from around the refrigerator. I alerted the front desk to the smell and nothing was done about it. I assume they... More 

Was this review helpful? Yes
SouthernHotelier, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you for your candid review. All feedback such as your's is a gift to help us continue our journey to be the best hotel. I appreciate it. Regards, Phillip Modisett General Manger More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We had one of the best stays ever! The hotel is great in every aspect. The rooms are spacious, very clean and comfortable. But what makes this hotel stand out from other hotels we have stayed at is their front desk staff. Tee, Deepak and Hazam all went to great lengths to ensure we had the perfect stay. They were... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I'm glad you loved our hospitality. Tee, Deepak, and Hazem really appreciate you remembering them. Sincerely, Phil Modisett General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff was extremely helpful and nice. They made us feel welcomed and taken care of. The hotel was clean and the rioms were very nice. They were also a good size. We will definitely be staying at this hotel again!

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I'm glad you enjoyed our clean hotel and great staff. Regards, Phil Modisett General Manager More 

Good Hope, Illinois, United States
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 18, 2015

We stayed here for 5 nights due to the fact that our son came home from deployment and to meet his in laws for the first time. This hotel is great in every aspect. All the reviews people read about the staff is right on. Hazam was a hoot, he was so funny and he was very helpful with everything... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hi RobynBren P, Thank you for the review and for sharing with the world how much Tee loves her job. Regards, Phil Modisett General Manager More 

Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2015

I booked the room through a 3rd party site while I was on the road. When I arrived to the hotel I was informed at the front desk that I didn't have a reservation. This is exactly what I didn't want to hear after a 15 hour drive. I checked my email for the confirmation that was sent to me... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Dear Christopher M, Your review of this hotel and staff has brightened my day. I'm so glad to know that you originally wanted to be in this hotel and that Tinya and Tee took great care of you! Reading about this awesome team delivering great hospitality makes me happy. V/R Phil Modisett General Manager More 

Providence, Rhode Island
1 review
5 of 5 stars Reviewed June 8, 2015

Very close to Norfolk airport. Nearby highways are very accessible. Numerous choices of restaurants - some within walking distance. Staff is very courteous and professional. The hotel is completely non-smoking. Kayla is a great ambassador for the property. PS: There was plenty of fresh, hot coffee available (early AM) before breakfast hours started.

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thanks for the feedback about the hotel's location, coffee, and Kayla! Sincerely, Phillip Modisett General Manager More 

Budd Lake, New Jersey
1 review
5 of 5 stars Reviewed May 19, 2015

We stayed here for a basketball tournament at the Boo Williams Sports Complex in Hampton, VA. The hotel staff was very friendly and helpful. It was quiet and the rooms were immaculate. Hazem ( I hope I spelled his name right) at the front desk went out of his way and called Ruby Tuesday for us to see what time... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Lori V, I'm glad to hear that Hazem delivered such stellar service and that you'll be returning next year. Thank you so much! Sincerely, Phil Modisett General Manager More 

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