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All 39 Norfolk hotels

Holiday Inn Express Hotel & Suites Norfolk International Airport

2.5 of 5 Hotel   |   1157 North Military Highway, Norfolk, VA 23502
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87%
Ranked #6 of 39 hotels in Norfolk
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
AParlette Elkridge, Maryland
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124 people have reviewed this hotel

Traveler rating
    72
    34
    11
    4
    3
See reviews for
41
14
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Pittston maine
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Holiday inn express is my preferred place to stay. It is normaly clean and well kept. This one however has horrible housekeeping. Our first room had a candy bar wrapper under the matress, dirty spoon in the dresser? Closepin on the floor(sharp object) and pb cup wrapper under the desk. At that point i stopped checking the room and got... More

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello rllycmp, Please accept my sincerely apology for these issues. I am actually embarrassed. I take your feedback extremely seriously and would like learn more about your experience. Please e-mail me directly at orfex@hmphotels.com. Regards, General Manager More

Elkridge, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were very happy with our choice to stay here. It is clean and quiet, and the rooms are quite spacious. The indoor pool and hot tub were a bonus. We stayed here with kids, there was plenty of room with the pull out couch and a pack and play set up. Breakfast was fine, not great but certainly good... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings AParlette! Thank you so much for a great review! It is also good to hear that the hard work we are putting in to make the guest experience great is paying off. We look forward to seeing you again when you are in the Norfolk area! Safe Travels! More

Richmond, Virginia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Clean hotel. Quiet place even though it is close to airport. Large rooms with Living Room and desk with outlets near the top so you don't have to crawl under the desk. Clean dining area and food was good. But no hot water at the sink and luke warm for the shower. I complained on my way out. Other than... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Traveler! Thank you for your review of our hotel, it is greatly appreciated. I am glad to hear that you found our hotel to be clean and quiet, that our rooms were large enough for your needs and had outlets that you found accessible, and that the food in the breakfast area was good. I do apologize that you... More

Christiansburg, Virginia, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't normally wright reviews, but It's not everyday that you find a place that is as great as this facility. I have stayed in hotels over 300 nights a year for the past 12 years, and I can't say enough about how GREAT the STAFF is, and how clean this hotel stays. I stay at this particular hotel at... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Good Afternoon! Thank you so much for taking the time out to write your review, especially since you don't normally write reviews. I am glad to hear that you continue to find our hotel to be a great place to stay and that you take pride in knowing your staff will be taken care of when they are with our... More

Clinton, North Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 7, 2014

We (3) people went to Norfolk Va for a funeral I thought they had joining rooms, well they had a room with 2 beds and living room with a pull out bed and a kitchenette. This worked out fine for me because it was 2 men and one woman. I thought I was going to pay for a room not... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thank you for your review of our property and we are glad that our hotel was able to serve your needs! Hope to see you again soon! More

Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

Lobby design caught me off guard but its cool. Staff are TOP NOTCH!!!! Service is TOP NOTCH!! This place appears to be fitted for longer stays for travellers of 2 or more as the rooms are setup with living room and a partitioned off bedroom. NICE. Best fitness center you'll ever see at at Holiday Inn Express: Free weights, a... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Traveler! Thank you so much for your awesome review of our property! I am glad to hear that you found our service and staff to be top notch and that our fitness center is the best you’ve seen at any Holiday Inn Express. We look forward to your return visit and appreciate your patronage! Safe Travels! More

washington, pa
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 10, 2014

This is the second time my husband and I have stayed here at it did not disappoint!! Went to see our son off for his first Navy tour of duty. This hotel is spotlessly clean, warm and inviting. The rooms are large, well appointed and comfy, even the beds. The staff are friendly, professional and accommodating. Job well done Holiday... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Traveler, Thank you so much for your kind words in regards to our hotel. We are very pleased that you came back to stay with us again and that you had another excellent experience. Your comments in regards to the pool/hot tub have been notated, as well as the pillow, and passed along to the appropriate department heads. Thank... More

Jeddah
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 8, 2014

We booked for 3 nights and had to extend another day. I was so glad that the receptionist was able to give me the same rate for our fourth night. As I expected, the place was well maintained. I will never get tired in telling that their room sizes is probably the largest I have experienced in my travel to... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thank you for your review. Your continued patronage of our hotel is the best compliment we could receive. I am glad to hear that our Front Desk Agent was able to assist in extending out your reservation. We look forward to seeing you soon! More

Outer Banks, NC
Top Contributor
166 reviews 166 reviews
85 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed December 31, 2013

Had a very late arriving flight and desk clerk suggested late check out - I wasn't thinking too clearly at that point. Worked out wonderfully. Blackout curtains work really well and hotel was very quiet. Room is very large true two room suite with refrig, micro and coffeemaker. Price is very reasonable.

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thank you so much for your review of our hotel! We can never overstate how much your feedback is essential to the success of our hotel and in serving others. I am pleased to hear that you found our hotel to be exactly what you were looking for and I invite you back again soon! Safe Travels! More

Essex, Maryland
1 review
4 of 5 stars Reviewed December 30, 2013

My husband and I recently stayed at this hotel for a weekend trip to visit his family for the holidays. We stayed in a jacuzzi room, which was definitely worth the upgrade of like $15. Room was clean and bed was comfortable. I usually like a firm mattress and my husband prefers a soft mattress. Neither one of us complained... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings! Thank you so much for sharing your positive experience with our hotel. I do apologize that you had to encounter a room with a leak, but an glad to hear that the Front Desk handled the situation promptly and to your satisfaction and that you enjoyed the free Wi-Fi. I am also sorry that you didn’t get a chance... More

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Additional Information about Holiday Inn Express Hotel & Suites Norfolk International Airport

Also Known As:
Holiday Inn Express Hotel And Suites Norfolk International Airport
Address: 1157 North Military Highway, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Norfolk
#7 Business Hotel in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk International Airport 2.5*
Official Description (provided by the hotel):
Our Norfolk hotel near Norfolk International Airport offers a free airport shuttle! We are three miles from Norfolk International Airport. Centrally located in Hampton Roads with easy access to Norfolk, Virginia Beach, Suffolk, Hampton, Chesapeake, Newport News, Williamsburg. Whether you are coming to Norfolk on vacation or to meet with business prospects, The Holiday Inn Express & Suites Norfolk Airport offers brand new accommodations to give you the best possible stay. A convenient commute for the business traveler, Holiday Inn Express & Suites Norfolk Airport offers easy access to many local businesses: Norfolk Industrial Park, Lake Wright Executive Center, CHKD, Virginia Wesleyan, Norfolk State University, Old Dominion University, NAB Little Creek, NAS Oceana, Fort Story Naval Station, Naval Station Norfolk. Leisure travelers can enjoy a hotel that embodies the spirit of Norfolk and the mermaid legend. Atargatis welcomes you to the city of art, entertainment, culture, and natural beauty! Favorites include: Nauticus, Virginia Beach Ocean Front, MacArthur Center, Norfolk Botanical Gardens, Norfolk Zoo, Chrysler Museum, Scope, The Norva, Verizon Amphitheater, Battle Ship Wisconsin, Norfolk Cruise Port. Then journey to Historic Williamsburg, Busch Gardens, Water Country USA. ... more   less 
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