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All 39 Norfolk hotels

Holiday Inn Express Hotel & Suites Norfolk International Airport

2.5 of 5 Hotel   |   1157 North Military Highway, Norfolk, VA 23502
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86%
Ranked #4 of 39 Hotels in Norfolk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Kencave Mary Esther, Florida
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155 reviews from our community

Traveler rating
    87
    45
    15
    4
    4
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47
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Mary Esther, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I'm typically skeptical about reviews---maybe you are too--I can assure you, this one's legit. From reservations to shuttle driver, Holiday Inn Express Norfolk made my group of 26 (yes, I said 26)! feel like royalty. We're in the military and Phillip Modisett and his staff made our booking and stay the most painless and trouble-free I've ever witnessed in my... More

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Richmond, VA
Top Contributor
62 reviews 62 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Check in was pleasant, nice large and clean lobby. Room on the 5th floor was huge! Living area was unexpected. Bedroom was in separate area at back with a door. Bathroom was a good size also. This is probably one of the better HI Express I have stayed at. The room was so large, the TV seemed small all the... More

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Norfolk, Virginia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a house fire and we needed to find some where we could call home for a while, and Tee went out of her way to make sure we had the best room. Not only did Tee help us out, I had my coffee at 5:00 in the morning. I would give this hotel 10 stars. Way to go.... More

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1 review
4 of 5 stars Reviewed 1 week ago

We had a very stressful mix up with booking.com but thanks to Tee, we got everything squared away. Amazing bathroom & I love the property & the area.. We were so close to such necessary stores. Spacious & so relaxing. Breakfast is included, thatc ould be improved but that's minor & complimentary. I'll be back!

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Canton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Carl who staffed the breakfast buffet was right on top of things and he was also very friendly and told us about the American Music Festival that was going on the same time we were in town. David was awesome getting us an additional night added on to our stay. Keep up the great work and I hope we can... More

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I cannot say enough wonderful things about this hotel -- the staff was amazing and went above and beyond to ensure I had a pleasant stay. They truly made me feel right at home and made my entire trip amazing. I was blown away by the customer service here with everyone I came into contact with -- there wasn't a... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello SarahB, WOW. Thank you so much for your exceptionally positive review of our property. To know that we made your trip amazing and that you were given outstanding customer service from the entire staff is so good to hear. David and Phil are valuable employees to the hotel and am glad that they were able to assist you while... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Our company recently had a group stay at the hotel for 6 weeks. The rooms were clean and comfortable, check-in was quick and the guys were able to relax at the end of a hard days work. The hotel is located close to many restaurants and retail shoppes, which is great when you are on an extended stay. I cannot... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hi There Subsurface! Thank you so much for your review of our hotel. It was a pleasure working with you and I am very glad that we were able to consistently meet your expectations for the guys while they were with us. Also, your kind words are greatly appreciated, making sure that clients and guests have a smooth stay with... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently planned an event for high school students and we chose to stay at the Holiday Inn Express, International Airport. The planner, Lewis, was great through the weeks leading up to our event. I had many changes, and many questions and he was attentive to each. The conference space itself was modern and equipped with a projector and audio... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings VanessaMarie2014, Thank you so much for taking the time to review the hotel and your experience with us. It was a pleasure to work with your group and I am glad to read that everything was perfect and that the students were excited about the spacious suite-style rooms, while the staff continuously gave excellent customer service while making you... More

Marietta, Georgia
Top Contributor
121 reviews 121 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not much to complain or brag about here - the desk attendant was efficient and the room was as advertised. The neighborhood isn't much and the local eating places weren't much but the hotel itself offered clean, functional and comfortable rooms and a great breakfast. We've stayed here before and were equally satisfied. Still, it isn't "where the action is... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Traveler, Thank you so much for your review of our property and I am glad to hear that the desk was efficient and that the rooms were clean, function, and comfortable and that you found breakfast to be great as well. If looking for "quality restaurants" and a place "where the action is", Downtown Norfolk has many more restaurant... More

Cincinnati, Ohio
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came to Norfolk for a soccer tournament at Virginia Weslyan. The hotel is perfectly located near the University and the airport. The rooms are huge, breakfast standard but lots of choices, rooms clean and nice small gym. But the staff is exceptional. Many thanks to Tee, who helped me with a reservation snafu of my own making (and restaurant... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings! Thank you so much for your kind review of our hotel. It is great to know that Tee was able to assist you with a reservation issue and that our General Manager was able to assist as well. We know that sporting events can be a very stressful and tedious endeavour, and are glad that we were able to... More

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Additional Information about Holiday Inn Express Hotel & Suites Norfolk International Airport

Address: 1157 North Military Highway, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk International Airport 2.5*
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Holiday Inn Express Hotel And Suites Norfolk International Airport

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