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Holiday Inn Express Hotel & Suites Norfolk International Airport

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1157 North Military Highway, Norfolk, VA 23502
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Holiday Inn Express Hotel & Suites Norfolk International Airport
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Holiday Inn Express Hotel & Suites Norfolk International Airport
Holiday Inn Express Hotel & Suites Norfolk International Airport
Holiday Inn Express Hotel & Suites Norfolk International Airport
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194 Reviews from our TripAdvisor Community

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Traveler rating
    111
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had one of the best stays ever! The hotel is great in every aspect. The rooms are spacious, very clean and comfortable. But what makes this hotel stand out from other hotels we have stayed at is their front desk staff. Tee, Deepak and Hazam all went to great lengths to ensure we had the perfect stay. They were... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I'm glad you loved our hospitality. Tee, Deepak, and Hazem really appreciate you remembering them. Sincerely, Phil Modisett General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff was extremely helpful and nice. They made us feel welcomed and taken care of. The hotel was clean and the rioms were very nice. They were also a good size. We will definitely be staying at this hotel again!

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I'm glad you enjoyed our clean hotel and great staff. Regards, Phil Modisett General Manager More 

Good Hope, Illinois, United States
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights due to the fact that our son came home from deployment and to meet his in laws for the first time. This hotel is great in every aspect. All the reviews people read about the staff is right on. Hazam was a hoot, he was so funny and he was very helpful with everything... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hi RobynBren P, Thank you for the review and for sharing with the world how much Tee loves her job. Regards, Phil Modisett General Manager More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked the room through a 3rd party site while I was on the road. When I arrived to the hotel I was informed at the front desk that I didn't have a reservation. This is exactly what I didn't want to hear after a 15 hour drive. I checked my email for the confirmation that was sent to me... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Dear Christopher M, Your review of this hotel and staff has brightened my day. I'm so glad to know that you originally wanted to be in this hotel and that Tinya and Tee took great care of you! Reading about this awesome team delivering great hospitality makes me happy. V/R Phil Modisett General Manager More 

Providence, Rhode Island
1 review
5 of 5 stars Reviewed 3 weeks ago

Very close to Norfolk airport. Nearby highways are very accessible. Numerous choices of restaurants - some within walking distance. Staff is very courteous and professional. The hotel is completely non-smoking. Kayla is a great ambassador for the property. PS: There was plenty of fresh, hot coffee available (early AM) before breakfast hours started.

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thanks for the feedback about the hotel's location, coffee, and Kayla! Sincerely, Phillip Modisett General Manager More 

Budd Lake, New Jersey
1 review
5 of 5 stars Reviewed May 19, 2015

We stayed here for a basketball tournament at the Boo Williams Sports Complex in Hampton, VA. The hotel staff was very friendly and helpful. It was quiet and the rooms were immaculate. Hazem ( I hope I spelled his name right) at the front desk went out of his way and called Ruby Tuesday for us to see what time... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Lori V, I'm glad to hear that Hazem delivered such stellar service and that you'll be returning next year. Thank you so much! Sincerely, Phil Modisett General Manager More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 17, 2015

Spent two nights at this hotel and the staff were awesome! Very friendly and helpful. Rico and Pete the van driver were standouts so wanted to make sure I mentioned them personally. The hotel itself is average and the restaurant I would def pass on and go next door to The Doubletree,but the helpfulness of the staff here really made... More 

Was this review helpful? Yes
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thanks for the feedback! Phil Modisett General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2015 via mobile

Miss T, Lewis, Deepak, Miss Kayla, Hezeem, Miss Judy, Chris, and Phil were all so incredibly polite and helpful! We arrived in town 12 hours early, and the night before our week reservation started, everything was booked for the night but Miss T bent over backwards trying to help us by calling every hotel in the area. During the time... More 

Was this review helpful? Yes 2
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Melissa, Words can not express how much we appreciate your review of the hotel and its staff. Our number one goal is to strive for excellence and customer satisfaction, and I am glad that we were able to exhibit that with you and your mother after a long drive and arriving early to the hotel. Your review has been... More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed May 6, 2015

After a 6 hour drive, the location of this hotel couldn't have been better. Then to be greeted by warm and welcoming staff made it that much better! The breakfast was filling and the lovely woman that takes care of the breakfast area couldn't have been friendlier! The front desk staff is professional and courteous and made sure we enjoyed... More 

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Traveler, Thank you for your review and for allowing us to serve you while in the area. Hope to see you again soon! Lewis Tedesco Director of Sales More 

1 review
5 of 5 stars Reviewed April 29, 2015 via mobile

I have never written a review for anything, but I felt strongly enough about my stay to write my first one today. Let me start off by saying, from the minute my family and I walked in, we were treated like welcomed guests, not like more paying customers filling a room quota. Our room and all areas of the hotel... More 

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello JNBnitez, Thank you so much for taking the time to write a review about your recent stay with our hotel, it means a lot that you found your stay with us to be so amazing that you had to let people know! Tee and Ms. Judy have been made aware of your kind words, and it is very pleasing... More 

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