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All 39 Norfolk hotels

Holiday Inn Express Hotel & Suites Norfolk International Airport

2.5 of 5 Hotel   |   1157 North Military Highway, Norfolk, VA 23502
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Ranked #5 of 39 Hotels in Norfolk
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
TamiRice Port Orange, Florida
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160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Orange, Florida
Senior Contributor
40 reviews 40 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We checked in on a Friday night with ease. We ended up with a handicap accessible room which was fine except for the shower. The removable shower head wouldn't stay up. Your only choice is to hold it while trying to shower. There is also no water pressure. The water was either way too hot or not hot at all.... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Traveler, Thank you so much for your review of your stay with us. All of your mentioned issues have been documents and forwarded to the proper departments. It is our hope that during your stay with us, you brought these to the attention of management at the time they occurred so that they could be resolved promptly. It would... More

Montreal, Canada
Top Contributor
145 reviews 145 reviews
27 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were quite happy to find this hotel. We were upgraded to a wonderful spacious suite. The two queen beds were comfortable and the room was very clean. We had excellent wi-fi connection and it was free. Breakfast was included and well stocked. Location was great, close to Lynnhaven Mall and Virginia Beach.

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West Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay at Holiday Inn properties over 200 nights a year for either business or pleasure. This time it was pleasure and what a pleasure it was. The Inn is very up to date and clean. Upon checking in, the desk clerk couldn't have been nicer. In fact, I mentioned to her manager right in front of her how wonderful... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings! Thank you so much for your review. It is good to know that you stay with the brand frequently and that our hotel ranks on the top of that list. We look forward to seeing you again soon when you're in Norfolk. Lewis Tedesco Director of Sales More

Monroe, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent facility with a very professional staff. Clean and well kept. Good well stocked breakfast are. All required special needs that were requested in the on line reservation request were provided at check in.

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thanks for your review of the property, we hope to see you again soon! Lewis Tedesco Director of Sales More

Alexandria, New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I came into Norfolk to take care of a sick family member. It was a very stressful time, but my time at the Holiday Inn Express was a much needed respite. The staff was very friendly, the hotel was clean and fresh and at the end of the day I enjoyed relaxing in the whirlpool tub. My only complaint was... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thank you so much for your kind review, it is good to know that at the end of a stressful day, you could relax while with us. We hope to see you again soon when you're in Norfolk! Lewis Tedesco Director of Sales More

Mary Esther, Florida
2 reviews
5 of 5 stars Reviewed September 18, 2014

I'm typically skeptical about reviews---maybe you are too--I can assure you, this one's legit. From reservations to shuttle driver, Holiday Inn Express Norfolk made my group of 26 (yes, I said 26)! feel like royalty. We're in the military and Phillip Modisett and his staff made our booking and stay the most painless and trouble-free I've ever witnessed in my... More

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SouthernHotelier, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Dear Kencave, Thank you for taking the time to post about your experience at this hotel. I am truly grateful to lead an amazing team of dedicated and caring individuals. Our goal is to deliver the superior service and same experience to every guest. I hope to have the opportunity to serve you and your colleagues and your family in... More

Richmond, VA
Top Contributor
62 reviews 62 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 15, 2014

Check in was pleasant, nice large and clean lobby. Room on the 5th floor was huge! Living area was unexpected. Bedroom was in separate area at back with a door. Bathroom was a good size also. This is probably one of the better HI Express I have stayed at. The room was so large, the TV seemed small all the... More

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HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Swingerhead, Thanks for your review of the property, we look forward to seeing you again soon. Lewis Tedesco Director of Sales More

Norfolk, Virginia, United States
1 review
5 of 5 stars Reviewed September 14, 2014

We had a house fire and we needed to find some where we could call home for a while, and Tee went out of her way to make sure we had the best room. Not only did Tee help us out, I had my coffee at 5:00 in the morning. I would give this hotel 10 stars. Way to go.... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello Traveler! I am glad to read that we were able to assist you in your time of need during such a traumatic experience and that Tee made your stay better with her customer service. Safe travels, Lewis Tedesco Director of Sales More

1 review
4 of 5 stars Reviewed September 10, 2014

We had a very stressful mix up with booking.com but thanks to Tee, we got everything squared away. Amazing bathroom & I love the property & the area.. We were so close to such necessary stores. Spacious & so relaxing. Breakfast is included, thatc ould be improved but that's minor & complimentary. I'll be back!

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thank you for your review and we are glad to hear that Tee was able to assist you! Look forward to seeing you again soon!! Lewis Tedesco Director of Sales More

Canton, Ohio
1 review
5 of 5 stars Reviewed September 10, 2014

Carl who staffed the breakfast buffet was right on top of things and he was also very friendly and told us about the American Music Festival that was going on the same time we were in town. David was awesome getting us an additional night added on to our stay. Keep up the great work and I hope we can... More

Was this review helpful? Yes
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Greetings Traveler! Thank you so much for your awesome review! We look forward to seeing you again soon! Lewis Tedesco Director of Sales More

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Additional Information about Holiday Inn Express Hotel & Suites Norfolk International Airport

Address: 1157 North Military Highway, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk International Airport 2.5*
Number of rooms: 104
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Holiday Inn Express Hotel And Suites Norfolk International Airport

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