We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Wyndham Garden Norfolk Downtown

3.5 of 5
Hotel website
Hotel deals
700 Monticello Avenue, Norfolk, VA 23510 (Formerly Norfolk Plaza Hotel)
Special Offer
Plan Ahead & Save 15%
Wyndham Garden Norfolk Downtown
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #17 of 39 Hotels in Norfolk
A recent review
5 of 5 stars reviewed 2 weeks ago
Thankssomuch
Write a Review

173 reviews from our community

Traveler rating
    44
    39
    29
    35
    26
See reviews for
44
33
13
42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (33)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (30)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I accidentally left something at the hotel and they went out of their way to see that I got it back. William Haney at the front desk was so helpful and went above and beyond to help me. I will definitely stay at this hotel again.

Was this review helpful? Yes 1
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your kind words regarding William. Here at the Wyndham Garden, all of our staff strives to provide the utmost in service to all of our guests. We especially pride ourselves on going above what is expected. More 

Cleveland, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

I spoke with Christine Smiley to arrange a hotel block for my wedding. She was very cursory and rude. I accidentally interrupted her during our phone conversation and she stated "please go ahead so I can get along with my day." She reported that my fiance and I had not been patient in setting up the room blocks as she... More 

Was this review helpful? Yes
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

I am so sorry to hear about your experience with our hotel. This is not the level of service that we strive for at the Wyndham Garden Hotel. I am so happy to hear after talking to you today that you have continued to work with Christine, and that we will be hosting your block of rooms. As a hotel,... More 

Norfolk, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent room service provided by Patricia White. Very friendly and definitely customer satisfaction was her top priority. The hotel is conveniently located near the down town area many activities and places to eat.

Was this review helpful? Yes
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for taking the time to write a review of our property. We do pride ourselves on the outstanding service that all of our team members strive to provide. We look forward to your next visit to Hampton Roads. More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I especially enjoyed the room décor and the customer service. I accidentally left my lap top at the front desk and your staff was very diligent in assisting me to get it shipped to me in New York. I would definitely consider staying at another Wyndham property in the future and would highly recommend your hotel to friends and family.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for taking the time to give us your feedback on your stay here at the Wyndham Garden Hotel. Often people take the time to say when something goes wrong, and it is a pleasure to hear when they go right. We look forward to your next visit to Hampton Roads. More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed February 16, 2015

Nice. Place for the price. The rooms were good and the staff was great. The hotel is close to a nice big Mall and the down town aera the scope convention hall is across the street and a short walk to some really nice restaurants, will stay here again my next visit to Norfol .

Was this review helpful? Yes
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your kind words about our staff. We look forward to having you as a guest again. More 

Carlisle, Pennsylvania
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 16, 2015

We had a family member in Norfolk General Hospital and while the overview of the hotel seemed fine online ... and we wanted to be close to the facility... we recommend you think twice before booking your sleeping room at this property. Rickety elevator, VERY loud heating/cooling unit in room and paper thin walls. Add the sleep number beds not... More 

Was this review helpful? Yes 1
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

I am sorry to hear that you did not enjoy your stay with us. We have met with our housekeeping staff to ensure that all of the refrigerators are properly cleaned in between each guest, and we currently have our elevator company looking into the elevator issues. I do appreciate the nice note about the server in the restaurant. More 

Forest Hill, Maryland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2015

We checked into this hotel on 2-5-15. We were greeted by a dry front desk person and one of the first things sais was to ask if we were going to be parking a car. Of course we were parking a car. Who walks to a hotel? Well, the fee for parking was $10.00 per night (paired with the nightly... More 

Was this review helpful? Yes 1
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

I am so sorry that you did not enjoy your stay with us here at the Wyndham Garden Hotel. We do charge for parking, and are the lowest priced parking of any hotel in downtown Norfolk, and if you booked on a website other then ours, I apologize, but they do not list parking fees on their sites since they... More 

Richmond, Virginia
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 8, 2015

The Wyndham is centrally located in the middle of downtown Norfolk. It is nearby many attractions such as the Norfolk Scope, Harrison Opera House and Ghent. As with many cities, the area turns from seemingly nice to run down. While not a real issue for us, it could be inhibiting for others. We only stayed one night. The entrance area... More 

Was this review helpful? Yes 1
Larry S, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for taking the time to give us your feedback. I appreciate the nice comments about our staff. I have already spoken to my maintenance department and they are addressing several of your issues as I write this including redoing the vending doors on each floor. We do wish you would come back and visit us again,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

The staff is wonderful and very helpful! I really think that is what makes this hotel stand out from all other hotels in the area. Every one from the front desk to housekeeping and engineering! I found the Robert, Shawanda, Charles, Bernard, Larry, and Joyce extremely helpful and excited about their job! You can see how much they really love... More 

Was this review helpful? Yes 1
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

thank you so much for your kind words about our staff. I will ensure that each of them are acknowledged personally by their departments for being such stand out employees to a guest. More 

Exmore, Virginia
1 review
5 of 5 stars Reviewed January 22, 2015

I stayed at this hotel with some friends of mine visiting the area for the first time. The staff was excellent very helpful and courteous. The room was very clean and comfortable. My friends and I also enjoyed the restaurant in the hotel had, it has nice bar and good food. I would definitely recommend this hotel to anyone visiting... More 

Was this review helpful? Yes
Larry S, Guest Relations Manager at Wyndham Garden Norfolk Downtown, responded to this review

I am so happy to hear that you enjoyed your stay with us here at the Wyndham Garden Norfolk. We do pride ourselves on having a great team that loves to deliver great service. More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Bathroom (2)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question