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All 39 Norfolk hotels

Norfolk Plaza Hotel

3.5 of 5 Hotel   |   700 Monticello Avenue, Norfolk, VA 23510 (Formerly Crowne Plaza Norfolk Downtown)
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Norfolk Plaza Hotel
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48%
Ranked #18 of 39 hotels in Norfolk
A recent review
5 of 5 stars reviewed yesterday
Vershell H Baltimore, Maryland
  • Overview
  • Reviews (142)
  • Photos (39)
  • Amenities
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  • Room tips (33)
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142 people have reviewed this hotel

Traveler rating
    33
    36
    25
    28
    20
See reviews for
37
27
10
35
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Baltimore, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

Staff was very friendly, I needed a cab at 6:15 in the morning, was told they would call for me and have one there cab was there at 6:10. Clean room. Hallways clean, very nice lobby. Fridge/microwave.

Was this review helpful? Yes
Roselle Park, New Jersey
1 review
2 of 5 stars Reviewed 1 week ago NEW

I stayed here 6 nights and it was not what I saw online. Walls had viable holes, outlets hanging off walls which prevented me from using the clock. The halls and elevators looked like they haven't been vacuumed in days. The sleep number beds were broken. The restaurant inside the hotel was awful. The staff was okay but limited. Overall,... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

A Wonderful experience for my husband and I and our three kids:) the staff was very helpful and courteous! All special requests were met and in a timely manner. The suite was very spacious with a good size kitchenette. Thanks so much for a great stay!!

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Customer service is horrible. The booking mistake that they made was a great inconvenience. They were unwilling to even fix the mistake let alone offer any other suggestion. The woman at the front desk was very sarcastic and unhelpful.

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Sydney, Australia
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel suited our needs while we looked around Norfolk. Some minor issues with our room which were rectified by staff upon our request. Rooms were comfortable and staff were friendly. Wouldn't want to stay there for more than two nights, due to lack of amenities and things to do.

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Dallas, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at this dump over the weekend while attending the jazz festival and all I can say is you're better off staying at Motel 6. First of all I love the view of public housing it was so scenic...not! The iron did not work so I called the front desk to request another one and they said they would... More

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Norfolk Plaza Hotel for the Jazz Festival this weekend. I have to take my hat off to them. We really had an enjoyable stay. The lobby and the decor were great, and rooms very pleasant. The hotel location was ideal, because it was close to everything we needed (Food, Drinks, and the festival. however what really... More

Was this review helpful? Yes
GM_NP2, Manager at Norfolk Plaza Hotel, responded to this review

Ms. Pegram, I am happy to hear that your stay at the Norfolk Plaza was an enjoyable one. I sincerely hope that you will be staying with us again, when in Norfolk. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed at the Norfolk Plaza Hotel for a family reunion gathering. When I arrived they told me that they didn't have me down for a reserved room. My wife had made the reservation about two months before we arrived. So I then asked if I could get a room. They quoted $50 more than the reservation price. I told... More

Was this review helpful? Yes 1
GM_NP2, Manager at Norfolk Plaza Hotel, responded to this review

I am sorry to hear that your stay at the Norfolk Plaza hotel was not enjoyable. Staff in Front Desk, maintenance and housekeeping have been made aware of the issues faced by you during your stay and are working diligently to make sure that such issues are not repeated again. Thank you for your comments and I sincerely apologize for... More

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Upon arrival to our room the AC unit was not cooling. After a couple of phone calls to the front desk a maintenance worker came to our room and removed the broken unit and replaced it with a working one. The room was dirty, dated looking, bathroom wallpaper was peeling off the wall, and the ceiling had water damage.

Was this review helpful? Yes 1
GM_NP2, Manager at Norfolk Plaza Hotel, responded to this review

I am sorry to hear that our hotel failed to meet your expectations. Our maintenance and housekeeping departments are working diligently to resolve the issues that you have brought to our attention. More

Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here to drive to the beach the next day on july 4 weekend. The rooms are clean and nice ,bussines type.The hotel lobby nice decorated friendly front desk personal.The 3 blocks around the hotel are not the best but it gets better after those 3 blocks there is a nice big mall banks and restaurants, movie theater. The... More

Was this review helpful? Yes 1
Larry S, Guest Relations Manager at Norfolk Plaza Hotel, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate your mention of our Front Desk Staff. We look forward to your next visit to the Hampton Roads area. More

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Additional Information about Norfolk Plaza Hotel

Address: 700 Monticello Avenue, Norfolk, VA 23510 (Formerly Crowne Plaza Norfolk Downtown)
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Norfolk Plaza Hotel 3.5*
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Also Known As:
Radisson Hotel Norfolk

39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Norfolk Plaza Hotel is an upscale newly renovated hotel with a retro flair. We are one of the best values in Norfolk and have the lowest parking fees of any hotel downtown. We have 15,000 square feet of meeting space with state of the art capabilities. High Speed wireless internet access the entire hotel. Olympic size outdoor pool. New fitness equipment and free weights in our large fitness room. Dining on property at our upscale Black Tuna Grill serving breakfast and dinner. ... more   less 
Number of rooms
235

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