We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Norfolk Airport

Hotel website
Hotel deals
5600 Lowery Road, Norfolk, VA 23502
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Candlewood Suites Norfolk Airport
View Map
Add Photo Write a Review

94 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015 via mobile

I will have stayed there three months this month. Nothing but nice and professional. Extended stays are only cleaned once a week, but if I needed towels or anything, they were on the job, right up front. My dog was treated wonderful, and he ever went up there to see if she had water when I was in hospital for... More 

Helpful?
Thank blondame
Norfolk, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 12, 2015

Me and my wife stayed at the Candlewood Suite on Lowery Road. The manager and housekeeper was rude to my wife when asked to have changed sheets and cleaned bathroom. My wife was so upset she spoke to the manager the second night and was asked to change rooms because housekeeping wouldn't clean the room only once a week. The... More 

Helpful?
1 Thank channelle w
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear channelle w, Thank you for your feedback and for staying with us. Please accept our sincere apologies for the issues you experienced particularly with the cleanliness of the room and if the service level provided by hotel staff was below average. In line with this, we have sent you a private message to obtain more information. Rest assured that... More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 29, 2015

I was stranded at the Norfolk airport during business travel when the last flight of the evening was canceled. I asked my travel agent to book a reservation at an airport hotel that offered a shuttle so I wouldn't have to rent a car. She booked me at the Candlewood Suites and I got my bag and called the hotel... More 

Helpful?
1 Thank BrownBagLunch
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear BrownBagLunch, Thank you for writing a review about your recent stay with us. Our hotel is committed to providing our guests with the highest quality services and facilities. While I am pleased to note that you were satisfied with the room accommodations and facilities, it is our sincere regret that your stay was negatively affected due to the shuttle... More 

Ewing NJ
Level Contributor
147 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed August 23, 2015

Booked two rooms for a large family and the dog, on our way to vacation. In the AM realized that son did not have a tooth brush. Went down to the desk for a complementary one, only to find out that they were out of toiletries. Plan B was the Walmart across the main road. 10 minutes late I was... More 

Helpful?
1 Thank Bryan A
Cincinnati, Ohio
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 21, 2015

Nice hotel and very convenient to airport. We stayed here before flying back home from Chesapeake. Was surprised at the level of amenities in the room included in the price. Almost a full kitchen, full size refrigerator, etc. Would be a great place to stay if you were staying longer and didn’t want to always eat out. Free shuttle to... More 

Helpful?
Thank kelsonhoff2
Binghamton, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 3, 2015

We had two rooms, one with 1 queen and 1 with 2 queens. The hotel was very clean and comfortable. The staff were extremely friendly and helpful. The only thing that my wife would have liked was an exhaust fan in the bathroom. It did get steamy after showers. Aside from that, I highly recommend this hotel.

Helpful?
1 Thank NYMako
Evanston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2015 via mobile

Stuck at the airport. Called them on short notice. They came and got me. Gave me a great rate and returned me to the airport by 4 am to make the next flight out. Could not have been easier and the staff could not have been kinder orore accommodating. The room was nice, the bed was great. And I was... More 

Helpful?
1 Thank Rosemarie O
Taft, California
Level Contributor
170 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed July 24, 2015

I booked this hotel through an IHG operator; I had called looking for a place in Virginia Beach, and the operator suggested the Candlewood Suites. Had she told me the facility was an "extended-stay" hotel and what that implies, I would never have booked the room. Let me tell you what "extended stay" means: - The amenities and service are... More 

Helpful?
2 Thank Ted M
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Kitty Hawk, North Carolina
Level Contributor
176 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 21, 2015

Like this hotel, great location if you are flying from ORF...No food in the hotel but a few restaurants nearby... Hotel has a small store on site, good WIFI and great room rates... Has everything you need at a great price..

Helpful?
Thank CAPTRON83
Wassenaar, The Netherlands
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed July 20, 2015

The suites are nice, clean, and easily fit a family of four. Small kitchen, with range, refrigerator, coffee maker etc... Flat screen TV and free wi fi. House keeping is once a week. Lobby has a small "store" for snacks and soda/water. Also, a surprisingly well done gym for a hotel like this. Plenty of chain restaurants, and a large... More 

Helpful?
Thank VirginiaHavoc
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear VirginiaHavoc, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the room amenities, cleanliness, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (13)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Norfolk hotels
0.7 mi away
La Quinta Inn & Suites Norfolk Airport
5.8 mi away
BEST WESTERN PLUS Holiday Sands Inn & Suites
2.0 mi away
SpringHill Suites Norfolk Virginia Beach
Show Prices
Show Prices
Show Prices
0.2 mi away
Holiday Inn Express Hotel & Suites Norfolk International Airport
1.2 mi away
Residence Inn Norfolk Airport
4.3 mi away
Residence Inn Norfolk Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay