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All 39 Norfolk hotels

Candlewood Suites Norfolk Airport

2.0 of 5 Hotel   |   5600 Lowery Road, Norfolk, VA 23502
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75%
Ranked #12 of 39 hotels in Norfolk
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Dynamitetravel Maitland, Florida
  • Overview
  • Reviews (61)
  • Photos (34)
  • Amenities
  • Room tips (14)
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61 people have reviewed this hotel

Traveler rating
    32
    13
    6
    2
    8
See reviews for
10
14
4
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Manassas, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I just want to start out by saying the only reason I booked through trip advisor was that I wanted to make sure we were getting the room we wanted. I couldnt tell by the pictures on the internet if it would be what we needed. I called the reservations and asked numerous times to make sure we would get... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Kristina A, Thank you for taking the time to write a review about our hotel. It is truly regrettable that your recent stay with us was less than satisfactory. Please be assured that your comments are taken into serious account as we would like to follow up on your experience. I have sent you a private message in an... More

Maitland, Florida
Top Contributor
85 reviews 85 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a travel planner and had the opportunity to spend a few days in Norfolk for a wedding. This was probably one of the cleanest Candlewood Suites that I've ever stayed in. The staff was warm and friendly and the rooms were clean. The only thing that was a little shaky was the A/C system in the room either... More

Was this review helpful? Yes
Baltimore, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 25, 2014

After reviewing the comments, I decided to book this hotel for my husband and son (As I was staying at another hotel in the area). Since I'm in the travel business, I do not like to send clients to places I can't put my stamp of approval. When arriving, we were greeted and checked-in. "Carmen" was really nice and informative.... More

Was this review helpful? Yes 5
Pound
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2014

We were a long way from home and the staff couldn't have been more helpful...from directions to Walmart to places to eat. The suites are set up for people who plan to stay for an extended period of time..full size refrigerator with ice maker, two burner stove, coffee pot and all utensils needed for cooking, even dish detergent and towels.... More

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Norfolk, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 15, 2014

I stayed there last weekend, and have stayed many times before but not in a while. I was shocked to see that the service, was definitely not the same as my previous visits. There was no DVD in either the living room or bedroom, the bed was not bolted down, so every time I sat on the edge it lifted... More

Was this review helpful? Yes 5
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review

Thank you for taking the time and contacting Candlewood Suites regarding your experience during your recent stay. I greatly appreciate the time you took out of your day to bring this matter to my attention and apologies for any inconvenience you may have experienced due to the lack of customer service provided to you during your stay. It is our... More

Alexandria, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2014

I stay at this hotel regularly and the staff seems to always exceeds my expectations. On Sunday night, I arrived at the hotel late, without reservations in hopes of a room being available. Sara, the front desk attendant, gave me a warn welcome and assigned me a room of my preference without me asking. After I checked in, Sara called... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 of 5 stars Reviewed December 15, 2013

Had a great stay! Thanks Wanda! Nice bathroom, nice bed, very quiet. As mentioned staff was excellent. Would stay here again. Most likely will be back on business again. Parking is good and access to the lobby is great.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2013

Stayed here one night recently and was very pleased.The staff was very friendly ,thanked me for being a club member and gave me a 5 dollar coupon for the cupboard,very nice.Room was very clean as was whole building,AC system worked well,spotless bathroom,bed very comfortable. Used the exercise room ,very clean and all equipment worked.Washers ,dryers free use (you pay for... More

Was this review helpful? Yes 1
Philadelphia
Contributor
15 reviews 15 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 10, 2013 via mobile

Don't book through Hotels.com b/c the Candlewood Suites will play the stupid hotel vendor. Arrived 27 September to a suite that smelled like urine in room 119. I was then directed to room 319 which had a worn carpet spot and also smelled like urine. After 5 minutes everyone was sick to their stomach. A small issue but the room... More

Was this review helpful? Yes 9
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear NorthernVirgin1a, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

McDonough, Georgia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 2, 2013

This is, by far, one of the best extended stay-type hotels I have ever stayed in! Staff was friendly. The room was very nicely decorated. One of the nicest bathrooms for this class and the kitchen was really nice! Very comfortable stay! Proximity to the airport and shopping was good, too. Highly recommend!

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Additional Information about Candlewood Suites Norfolk Airport

Address: 5600 Lowery Road, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Norfolk Airport 2*
Reservation Options:
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Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk

34 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (19)
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Hotel & grounds (8)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#2 Best Value Hotel in Norfolk #5 Business Hotel in Norfolk
Hotel Class
Official Description (provided by the hotel)
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 
Number of rooms
120

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