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All 39 Norfolk hotels

Sheraton Norfolk Waterside Hotel

3.5 of 5 Hotel   |   777 Waterside Drive, Norfolk, VA 23510
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Ranked #16 of 39 hotels in Norfolk
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500 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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There are newer reviews for Sheraton Norfolk Waterside Hotel
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central Virginia
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2011

Traveled with family this week to business conference in Norfolk Waterside area. Highly recommend staying on the 10th floor (Club Floor) with amenities of the Club room included in room rate. Staff throughout the hotel very accommodating. Wish there had been an indoor pool but exercise room was great. Views overlloking the Elizabeth River were a treat. Restaurant & it's... More

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norfolksheratonFOM, Front Office Manager at Sheraton Norfolk Waterside Hotel, responded to this review

VA10ann- Thank you so much for your kind words regarding our hotel. We are very delighted you enjoyed your experience while staying with us. I hope you had the opportunity to relax during your convention here in Norfolk. I highly recommend the Club Floor as well, it is an exclusive floor only you and our VIP guest have access to,... More

Baltimore, Maryland
1 review
3 of 5 stars Reviewed March 16, 2011

I enjoyed my stay at the Sheraton, actually my second stay at this location. one occassion to visit spirit of norfolk..the other to visit a friend. Sorry about the late review. Overall EXCELLENT...staff nice...houskeeping didnt disturb like at some locations. Would recommend and would stay again

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Illinois
Top Contributor
95 reviews 95 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 14, 2011

I had a great stay at the hotel. The front desk team was very helpful and the restaurant staff was very friendly. It has a great location for downtown Norfolk and it makes it very easy to get around.

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Carolina, Puerto Rico
Top Contributor
101 reviews 101 reviews
55 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 10, 2011

Rooms well prepared, very clean. View to the Norfolk Bay and Shipyards. Walk 3/4 mile to restaurants, mall, etc. Breakfast Buffet very good. Shuttle to town. Pool is outdoor and was closed due to season.

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Wilmette, Illinois
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 5, 2011

I stayed at the Sheraton for 3 nights in March on business. The hotel is in a great location and most of downtown Norfolk is either walkable or can be accessed by a free bus service called the Net or by cab. If you need to get to Portsmouth, there is a ferry that leaves the hotel every 30 minutes... More

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Pittsburgh, PA
Top Contributor
67 reviews 67 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 1, 2011

3.5-star rating is appropriate Like another reviewer said, it can be a good value through Priceline Positives: nice room & bath decor free wifi in lobby with many available workstations Negatives: $10/day in-room wifi $12/day parking – garage requires outdoor hike single cup only in-room coffee & no free lobby coffee

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Austin, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2011

My wife and I stayed at the hotel from Saturday until Tuesday. The rooms were nice, not top end, but nice. The staff was friendly and seemed helpful. I did make one request at the desk during the stay as our room had no "folder" in it with any info on the hotel or the area. I'm not sure I've... More

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Williamsburg, Virginia
1 review
2 of 5 stars Reviewed February 16, 2011

The hotel is fine but don't use the valet they took my Ipod.

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norfolksheratonFOM, Front Office Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Kahlessw- Thank you for taking the time to share your feedback with us. As we spoke on the phone, this had been the first time we have had any claim of a missing item during the valet process and we take these situations very seriously. As promised, I personally investigated the incident and no information was found that any of... More

Hertfordshire
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 25, 2011

We stayed two nights here and it was very pleasant. The hotel is in a good position overlooking the river and it is in a good state of repair. We had a large room overlooking the river. You could watch the old fashioned ferry loading and unloading its passengers on the quayside and watch the glorious sunsets. Breakfast and dinner... More

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norfolksheratonFOM, Front Office Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Tennisgirl1- We greatly appreciate your taking the time from your schedule to share your feedback with us! Thank you so much for your kind comments about our hotel and staff! Our staff will be pleased to hear you enjoyed your time with us and that their work made a difference. Our staff works hard and strives to exceed all our... More

Carlsbad
2 reviews
5 of 5 stars Reviewed January 18, 2011

I had a refund request and spoke with Steve Ragsdale, Hotel Manager. He is a true Southern Gentleman, professional and fixed my issue within five minutes. I will definately book accomodations at this hotel again. Thank you Mr. Ragsdale.

Was this review helpful? Yes
norfolksheratonFOM, Front Office Manager at Sheraton Norfolk Waterside Hotel, responded to this review

laurarey- Thank you for being so kind to share your feedback with us. Your comments are greatly appreciated and I will forward them on to Mr. Ragsdale. It's guest like you that make us really enjoy hospitatlity and what we do. We certainly look forward in having you again in the future and if there is anything I may be... More

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Additional Information about Sheraton Norfolk Waterside Hotel

Address: 777 Waterside Drive, Norfolk, VA 23510
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Norfolk Waterside Hotel 3.5*
Reservation Options:
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Also Known As:
Sheraton Norfolk
Norfolk Sheraton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Sheraton Norfolk Waterside Hotel is near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq ft of event space, some of which have gorgeous harborside views ... more   less 
Number of rooms
468

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  • At what time does the pool open each day?

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