Sheraton - as with the Hilton and all the other average hotels - have become very boring and average. These hotels are now filled with people who couldn't afford to stay in hotels before and who don't demand service (never tried service so don't know what to demand) so the hotels don't provide it. Just a bed to sleep in... more

I didn't know about TripAdvisor until recently but I wanted to share this terrible experience with all the members albeit this is from Jan. of this year so the conditions might have changed. I was on a business trip to Norfolk, VA for a whole week. My point-of-contact advised me to stay in this hotel as others from my group... more

My husband, teen and toddler stayed here for 3 nights thinking it would be a great location to visit the historical triangle, VA beach, and Norfolk. Unfortunately, we didn't realize the traffic problems getting from Norfolk across the peninsula to the historic Yorktown, Jamestown, and Williamsburg areas! The tunnel that you have to go through is often congested and if... more

Decent hotel but appears to be overpriced for what is delivered. Great Sheraton Sleeper beds but difficult to sleep as you can hear everything that is going on in the hall and the rooms on either side - I don't think I've ever been in a hotel that had such a problem with noise. Location is good. Staff is okay. more

I was in Norfolk for a conference at another hotel, but I chose to stay at the Sheraton because I wanted to be next to the water. I booked and paid for the hotel on the Sheraton website and paid extra ($20/night?) for a "Harbor View" room. When I arrived at the hotel I was not told that I would... more

Was going to Norfolk for a college tour with my daughter and there were few rooms available. Although I saw some rough reviews for the place I noticed they were fairly old. I was pleasantly surprised - although not completely done I was very happy with the hotel , the people, the room et al. When we first got to... more

I stayed at this hotel for a wedding I had in Norfolk. The rooms were very clean and pretty much your average room. The beds were very comfy and the bathroom was a decent size. There is a large restaurant (which I didnt eat at) but for those Starbuck lovers out there, they serve your favorite coffee! more

Stayed at this hotel to attend a conference. They are under renovations, but the problems we encountered have little to do with the renovations. Reserved club lounge (paid for club level) only to discover that there was no club services. Had to ask for a price change (why should I pay for something not received). Later discovered that we were... more

We were given a hotel stay over night as an annisversary gift 20 years. We were told that we could check in at 9:30 am got there at 10:00, no rooms ready, it was 1:30 before my husband could get a room. The afram festival was going on at that time so we went there i stayed and my husband... more