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All 39 Norfolk hotels

Sheraton Norfolk Waterside Hotel

3.5 of 5 Hotel   |   777 Waterside Drive, Norfolk, VA 23510
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Ranked #15 of 39 hotels in Norfolk
A recent review
5 of 5 stars reviewed 1 week ago
TTdancer Wyoming, Pennsylvania
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459 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Wyoming, Pennsylvania
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Sheraton was host hotel for Clicker Expo. What a great choice! The presentation rooms were spacious and all the AV equipment worked beautifully. A few of the rooms were a little cool during the presentations, so I would recommend layering your clothing. The event rooms were easy to get to even though they were on different floors. The event lunch... More

Was this review helpful? Yes 1
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It was our pleasure to host the Clicker Expo at our hotel. We greatly appreciate your kind feedback and compliments regarding our facilities at the Sheraton Norfolk Waterside Hotel. We work hard to ensure that our services are superior and we are happy to know that we were able to meet your expectations and cater to your needs. We do... More

Heidelberg, Germany
Top Contributor
50 reviews 50 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for three night during a recent business trip. The hotel is located right on the Elizabeth River, so there is a nice path to take a stroll along the river (or jog if you are so inclined). There are several historical sites, museums, and plenty of nice places to eat nearby, so you will never be without... More

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

You are correct! There are several historical sites, museums and restaurants located around our property. We are happy to know that you were able to discover many of these exciting attractions during your recent business trip with us. It seems that our Sheraton Sweet Sleeper Bed left a lasting and positive impression and we are happy to know that you... More

New Smyrna Beach, United States
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The plus for this hotel is that it is dog friendly. The downside is that it charges $10 a day for wi-fi in your room. The lobby and meeting rooms are nice. The hotel rooms were okay but were missing some amenities like a refrigerator and convenient plugs for charging devices which many less expensive hotels and motels provide (along... More

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It was a pleasure to welcome you and your four-legged companion to the Sheraton Norfolk Waterside Hotel for the ClickerExpo. While we do regret if you encountered inconveniences, please keep in mind that complimentary Internet is available in our lobby and refrigerators are available upon request. It is wonderful to read your positive feedback regarding our fitness center though we... More

Upper Marlboro, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

Hotel was nice, had a great view whether your room faced the city or the waterfront and the staff all were professional, friendly, helpful and knowledgable! I plan to stay there again, on my next trip to Norfolk . . .

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Thank you for choosing to stay with us at the Sheraton Norfolk Waterside Hotel and for sharing your warm remarks regarding our friendly and attentive customer service and breathtaking views. We look forward to welcoming you back the next time you are visiting our area. More

Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 12, 2014

I stayed here for one night and was impressed with the hotel. I had an amazing view from my 8th floor room. All of the staff were lovely. Wifi is $10/ day and parking is something like $23 if you let them valet it for you or $13 if you park in the garage your self (not too far of... More

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We are delighted that we could impress you with our services. We'd like to mention that our current parking rates are $22 a day for valet and self-parking is $12 a day with in and out privileges. We regret any inconveniences that you endured during your visit and we hope you'll have the opportunity to visit again and enjoy everything... More

Manassas, Virginia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2014

Very comfortable bed and very clean room. Radio alarm clock did not work but I received a replacement in half hour. My room had waterfront view of a ship yard.Their recommended cab company, Black and White, performed well.

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Thank you for letting us know about your recent visit with us at the Sheraton Norfolk Waterside Hotel. We do regret that your alarm clock was not working during your stay and we are glad that you brought this concern to our attention so we could immediately rectify the issue. We hope you'll choose to stay with us again soon. More

Athens, Georgia
Top Contributor
139 reviews 139 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 1, 2014

This hotel was very nice. Right on the water. We ended up getting an upgrade to a corner room with a partial (nearly full) water view. Bed was comfortable, room was clean. It lacked a fridge or microwave and the balcony overlooking downtown Norfolk was quite loud due to the street noise. Room service was pricey, but overall a great... More

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We're delighted that you enjoyed your upgrade and views of the water. Keep in mind that a refrigerator and microwave is available upon request. We do regret any inconveniences with room service and we will keep your feedback in mind. If you'll be traveling back to our area, we hope you'll choose to stay with us again at the Sheraton... More

Alexandria, VA
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 11, 2014

I was in the area for a weekend conference in Portsmith. I stay at the Norfolk Sheraton because the hotel allowed small dogs. The commute between the Marriott in Portsmith and the Norfolk Sheraton was a cinch via the water taxi ($1.50 each way). I arrived at the Sheraton late and I was tired. The front desk clerk greeted me... More

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We truly appreciate your kind review of our Sheraton Norfolk Waterside Hotel. It was a pleasure to welcome you to our pet-friendly hotel for your weekend conference and we're glad that our convenient location to the water taxi worked out so well for your travel. We will certainly pass along your lovely words to our staff. Thank you for sharing... More

Hampstead, MD
Contributor
14 reviews 14 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 22, 2014

This was my first trip to Norfolk and decided to book a hotel near my nephew's condo. Location was perfect- close to a nice mall, beautiful view of the river and a river walk - had a great visit. The gym was small but had adequate equipment. Bedding, (especially those pillows), was inviting. Small "balcony" off the room was nice... More

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We are happy that we were able to accommodate you during your first trip in Norfolk. Thank you for sharing your impressions and honest comments regarding our fitness center, parking and accommodations. We are sorry to learn of the issues that you encountered during your stay and regret any frustrations due to noise disruptions from other guests. It was truly... More

Seattle
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 14, 2014

The room is clean but everything else is a giant pain. First, the wifi wasn't working and it took about half an hour before they could give me a code that finally worked. They offered to let me use their computers but since I was here for business and not to do internet searches for restaurants, that wasn't a help.... More

Was this review helpful? Yes
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

At our hotel we always strive to offer exceptional levels of service. It is disappointing to know that your stay did not reflect our usual high standards and we would like to take this opportunity to extend our sincere apologies for the inconveniences you experienced. As an SPG Gold member and valued guest, we regret your disappointment with our services... More

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Additional Information about Sheraton Norfolk Waterside Hotel

Also Known As:
Sheraton Norfolk
Norfolk Sheraton
Address: 777 Waterside Drive, Norfolk, VA 23510
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 39 hotels in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Norfolk Waterside Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Norfolk Waterside Hotel is near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq ft of event space, some of which have gorgeous harborside views ... more   less 
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