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Sheraton Norfolk Waterside Hotel

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777 Waterside Drive, Norfolk, VA 23510
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Sheraton Norfolk Waterside Hotel
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Sheraton Norfolk Waterside Hotel
Sheraton Norfolk Waterside Hotel
Sheraton Norfolk Waterside Hotel
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572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pocatello, Idaho
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton for two nights in April. The beds were very comfortable and the rooms clean. There is a very nice walking trail (cannonball trail) through the area that highlights the regions history from colonial times through the present. The front desk staff was friendly and helpful when looking for a place to eat. I ate at... More 

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Midlothian, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel was full with visitor to see Tatoo. We stayed on 10th floor. Rommel was excellent. Dinning Rommel and bar was easily accessed. Food and breakfast buffet was very nice. Only valet parking avaiable near by. Parade of nation marched in front of hotel. Really great to see.

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Kernersville, North Carolina, United States
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in the hotel while on a business trip in February. The hotel had a lovely location by the waterfront. The room was spacious and immaculately cleaned. There was a young UN conference going on concurrently so there were lots of teenagers staying the same time I was there. I didn't hear a sound (outside normal, acceptable hotel noise).... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Whether you are visiting the Sheraton Norfolk for business or pleasure, all of our guests can enjoy the wide variety of amenities we offer. We are delighted to read you were able to relax while here. Thank you for sharing your experiences and we hope you have the opportunity to stay with us again soon. More 

Melbourne, Florida
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

As someone who spends half their life on the road, the fitness center is always a major point for me. Medium to smallish sized, but very clean and pretty nicely equipped. Free weight area with up to 50 lb dumb bells, with 2 benches. Several treadmills, but why would you run inside with the hotel right on the river? Great... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It was a pleasure to welcome you. We are happy to read you enjoyed our breakfast options and found the choices available were great. In addition to our breakfast buffet, we offer A La Carte menu items. Our fitness center is a great way to keep up with your fitness routines based on your schedule. It is great that you... More 

Baltimore, Maryland
Contributor
20 reviews 20 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there the weekend for a conference. Pros: Very nice room. Had a King suite facing the water. My sister had a double with a balcony. It was great. The bed and the sheets were extremely comfortable. They have the fastest elevators. The place was completely sold out, I was on the 7th floor, and I never had a long... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We appreciate the time you took to share your experiences with us. It is wonderful to read that you were able to relax comfortably in your room and enjoyed the views of the harbor. We thank you for providing your feedback regarding your experiences. While here, our guests receive our basic internet service, complimentary. Should you need additional service, there... More 

Washington, DC
Top Contributor
533 reviews 533 reviews
146 hotel reviews
2,478 helpful votes 2,478 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is in a great spot on the harbor and within walking distance of downtown Norfolk and the Waterside Mall, but it is showing it's age. They've done a decent job of maintenance but it's way overdue for an overhaul. Room doors are dented and scratched, carpeting is frayed and soiled and the lobby dull and unappealing. Unless you're... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

The Sheraton Norfolk is located in the heart of downtown, close to all the activities and events the area has to offer. We are delighted you were able to enjoy your visit and we thank you for your feedback. We appreciate you sharing your views as we continually refresh our commitment to our guests and comments like yours help us... More 

Gloucester Point, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went on the Spirit of Norfolk cruise. Spent the night and was very pleased. Sheraton has been off my radar but was impressed. Had a corner room that overlooked the city. Huge room n beautiful view at night.

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It was great to welcome you to the Sheraton Norfolk. We are delighted to read your stay with us was great. We offer accommodations with either city or harbor views and our team can assist with placing you in the area of our hotel that best meets your needs. We hope if you are visiting the area again, that you... More 

Orlano, United States
Contributor
17 reviews 17 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location and a clean room. Front desk was friendly at check in and the fitness center was clean and almost all in working order. Their bar/restaurant had a nice view of the river and a good happy hour. My group arrived shortly after the happy hour had started. They only had two tables with customers, so the 4 of... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It is great to read that you have had the opportunity to stay with us multiple times. Thank you for your continued loyalty to the Sheraton Norfolk. Although you were able to enjoy many aspects of your visit, we regret we did not meet your expectations at every turn. Thank you for letting us know about your dining and valet... More 

Louisville, Kentucky
Top Contributor
129 reviews 129 reviews
45 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The location of this hotel in downtown Norfolk seems like it would be in a good location but having stayed here several times I will say that the location is becoming less attractive for people looking for a nice place to stay. Immediately adjacent to the waterfront, the concrete area with benches in front and to the side seems to... More 

Was this review helpful? Yes 2
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It is great to read that you have enjoyed your visits to the Sheraton Norfolk and we appreciate your loyalty. Your feedback regarding the in-room amenities is welcomed as we continually refresh our commitment to our guests. We hope to have the chance to welcome you back the next time you are visiting Norfolk. Thank you. More 

Chesapeake, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

i stayed with an family member over the weekend. when we arrived at the hotel the valet guys were great. check in did not go as well as i thought i think the gentleman name was diggs he was very short with us he did not make eye contact his voice was very depressing aslmost as if he did not... More 

Was this review helpful? Yes 1
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

While we are glad you had the opportunity to stay with us, we certainly regret we did not meet your expectations at every turn. Thank you for bringing your concerns to our attention. Your comments will be reviewed with our team as we continually refresh our commitment to our guests. It is our hope to have the chance to welcome... More 

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