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Sheraton Norfolk Waterside Hotel

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777 Waterside Drive, Norfolk, VA 23510
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Breakfast for 2 Included
Best prices for: 1 room 1 guest
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Sheraton Norfolk Waterside Hotel
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Sheraton Norfolk Waterside Hotel
Sheraton Norfolk Waterside Hotel
Sheraton Norfolk Waterside Hotel
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583 reviews from our community

Traveler rating
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    78
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111
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brockton, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently the most wonderful experience with the Sheraton Waterside during the weekend of May 15, and 16. I currently resides all the way in Massachusetts and had to attend my son graduation in Virginia where I have only been just a few times to visit.. I was able to coordinate rooms arrangements for 7 members of my family with... More 

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Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the moment I arrived, the staff welcomed me back as if I was a family member. Check-in was a breeze and I got a large corner room with a great view of the downtown area and the harbor. The room was clean, smelled fresh and the few housekeeping staff (Missy and Linda if I remember well) I saw in... More 

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Floyd, Virginia
Top Contributor
99 reviews 99 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here to be very close to Chrysler Hall for a music performance. Cabs were scarce, so the hotel van was very nice and took us both ways. Parked car in an adjacent parking garage (discounted for hotel( and walked everywhere, including the ferry to Portsmouth which was only 200 ft away. Paid a little extra and got free continental... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this Sheraton over the weekend from 5/14- 5/18 and do not have one complaint. The room was very clean, the staff were extremely pleasant and the ocean view was extraordinary. If your looking for a full service hotel that offers great service in Norfolk, VA.. This is the place. Keep up the great work. - James H.

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Warrenton, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel a number of times during my frequent trips to Norfolk. The staff is the best around - kind, courteous, and always willing to have a nice word with the guests. The rooms are very nice, with extremely comfortable beds! The Sunday brunch is wonderful! I would recommend this hotel to anyone. A bonus is... More 

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North Carolina
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sheraton Norfolk Waterfront, is a great hotel for a long weekend in Norfolk. This hotel is located directly on the waterfront/harbor front. If you are looking for a hotel that is close to the cruise port this is it. You can walk to the cruise terminal(about 1 block). Check in was quick and efficient. Although the valet was quite... More 

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Washington DC
Top Contributor
195 reviews 195 reviews
52 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 1 week ago

Top floor, water side, still some traffic noise created a steady hum. If the bed were less than outstanding, it would have been difficult to sleep. Maybe lower floors have less road noise. Lounge breakfast was average. Not the high end or low end of Sheraton lounges. Parking is painful...bit of a walk. And during check-in, I wasn't asked if... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We thank you for providing your feedback regarding your visit. Experiences like yours are certainly not reflective of a typical stay with us and your comments will be shared with the team. We regret we missed the mark on providing you with an experience that met your expectations completely. We hope you will give us the opportunity to welcome you... More 

Colorado Springs, Colorado
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband had a conference in Virginia and I tagged along...a week beside a pool in a nice hotel sounded great to me! We chose the Sheraton Waterside mainly because of the location: very central, lots of shopping and right beside the harbor. We decided to upgrade ($10/night) to get a room with a balcony, overlooking the harbor. Good call!... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

While we are glad to read you were able to enjoy the Norfolk area while here, we regret we missed the mark on ensuring your entire stay met your expectations completely. Our outdoor pool was just uncovered and we were preparing it to open. We did have a sign noting this and we regret any misunderstanding on availability. When choosing... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

I have stayed in manyy hotels with my job and this was by far one of the worst experiences. After 6 complaints of 4 rooms worth of dogs, the manager finally gave me another room after much begging and pleading. we asked for a bellman to help with our bags and bring us a key for our new room and... More 

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Thank you for taking the time to share your experiences. We certainly regret any difficulties you may have experienced while staying with us and we never want our guests to feel frustrated while trying to enjoy their time away. I will share your comments with our team to ensure our guests continue to receive the highest level of customer service... More 

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has fantastic service! Would strongly recommend! Great location, clean, caring staff. Only hotel on the water...food was outstanding....try the she crab soup! I have stayed here a couple of times now and they are very consistent with service.

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SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We are happy to read your stay with us was awesome! Thank you so much for your kind comments and recommendations to others. The greatest compliment we could receive from our guests is that they return to our hotel. Your loyalty to the Sheraton Norfolk is appreciated. It would be our pleasure to welcome you back the next time you... More 

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