We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Norfolk Airport

3.5 of 5 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Hotel deals
Hotel website
Special Offer
Parking Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton Hotel Norfolk Airport
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Norfolk Airport
DoubleTree by Hilton Hotel Norfolk Airport
DoubleTree by Hilton Hotel Norfolk Airport
Write a Review

172 reviews from our community

Traveler rating
    49
    54
    37
    24
    8
See reviews for
44
26
8
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (19)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (27)
All months
There are newer reviews for DoubleTree by Hilton Hotel Norfolk Airport
See the most recent reviews
Oviedo, United States
2 reviews
4 of 5 stars Reviewed December 23, 2014

Accommodations and service was what is expected from DoubleTree brand. However, I find the WiFi fee of $10.95 per day too expensive when other hotels at this level offer it for free or at a more reasonable rate.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for staying with us and your kind words! I am not certain as to how you were notified that there was a charge for internet?? We offer complimentary internet for all of our guests and actually just had it upgraded to 100 mega bytes per second! Please let me know the next time that you are in town... More 

Franklin, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 20, 2014

They say this place is under renovation but it was not evident. My first problem was I tried to print my boarding passes in the lobby computers. They're running Windows XP (obsolete) and didn't have the required plug ins. The leg of the ottoman in my room fell off when I moved it. THe towel rack in the shower was... More 

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for taking time out of your day to provide feedback of your recent stay with us. I sincerely apologize for the discrepancies you encountered during your stay. Our team works hard to ensure the comfort and satisfaction of our guests and we are sorry that we did not meet your expectations. We will continuously work to make improvements... More 

Orlando, United States
1 review
5 of 5 stars Reviewed December 20, 2014

I was there for three days on business. This is an excellent place to stay. The staff was wonderful, courteous and helpful. The rooms were clean and very comfortable. I had everything I needed. The restaurant food was great as were the servers, but the food was little pricey.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your comments regarding your recent stay, we are delighted to have exceeded your expecations. We hope to see you again soon and we'll have a warm DoubleTree Chocolate Chip and Walnut Cookie waiting for you. Sincerely, E. Dellinger More 

University Heights, OH
Contributor
15 reviews 15 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

Stayed at this property for three nights in November, 2014. Really have no complaints about the room or amenities. Staff was gracious and helpful. Traffic noise in the hallway was loud because of a youth soccer tournament that was in town the same weekend, but it quieted down later in the evening. Really convenient to the airport and major highways.... More 

Was this review helpful? Yes 1
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your feedback regarding your recent visit with us. Our goal is to provide each guest an outstanding experience and it is nice to see that we exceeded your expectations. We look forward to having you as a guest in the near future. Sincerely, E. Dellinger More 

Tampa, United States
1 review
2 of 5 stars Reviewed December 18, 2014

The first room I was given was not clean and the room furnishings were in poor condition. The room they moved me to had up to stand room furnishings but there was hair in several areas of the bathroom; it was a long day of travel, late and I had to be up early the next morning so I got... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening in the future.... More 

New York City, New York
1 review
1 of 5 stars Reviewed December 17, 2014

I travel for work every week for 4-5 nights and have stayed in a number of hotels in the Norfolk/Virginia Beach area. This was the absolute worse hotel experience I've ever had. I stayed here in July 2014 and had to switch between 3 different rooms all in the course of ONE night. Upon check in, I noticed there was... More 

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for the review of our hotel from your stay in July 2014, we apologize for the challenges you experienced during your visit. The issues mentioned in your review were quickly resolved and are not indicative of our usual high level of product and service. We take great pride in providing a clean and welcoming hotel. We appreciate all... More 

Virginia Beach, United States
1 review
5 of 5 stars Reviewed December 16, 2014

Nice all the way around. Entrance walls could use updating. Wall Paper peeling in the upper part of the Lobby and a not so great food quality from the Max and Ermas are the only negatives. Stayed with a pet and had no issues at all. Friendly and helpful staff. Good beds.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for taking time out of your day to review our hotel. Your comments regarding the restaurant and lobby wallpaper have been shared with the Department Heads responsible for those areas. We look forward to the opportunity to be of service in the future. Sincerely, E. Dellinger More 

Holland, United States
1 review
2 of 5 stars Reviewed December 16, 2014

The hotel was below par for Double Tree. The door to my room was barely hanging on its hinges and would not shut properly. I didn't bother to change rooms though, because it seemed every room on my floor had the same issue. The cleaning staff didn't bother to clean my room the day before I checked out. I could... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will be discussing your comments in our next Quality Assurance Meeting, as we continually work to improve our guest experience. We hope you will consider staying with us... More 

Norfolk, United States
1 review
3 of 5 stars Reviewed December 15, 2014

No microwave in rooms-you must ask for one and it is by availability. No morning-side breakfast, not even coffee. Tough to have a sit down breakfast with traffic being so heavy in this area. You'll want something for on the go. Bath tub/shower was narrow and slippery. for me sleep was difficult, lots of pillows but not so comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

We thank you for your review as all guest feedback assists us in making improvents to our product and service as our goal is to provide each guest an outstanding experience. We hope should you find yourself traveling to our area in the future that you will afford us another opportunity to be of service. Sincerely, E. Dellinger More 

Melbourne
Top Contributor
52 reviews 52 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 13, 2014

It's been a year since I stayed at this hotel for the first time and there has been over 100 days of hotel stays since last year but when it came time to make a reservation to stay in Norfolk my stay from a year ago was well remembered as one of the best places I've visited and that is... More 

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your wonderful feedback. We'll be sharing it with our team at our next Team Meeting. We hope to have the opportunity to welcome you back soon. Sincerely, E. Dellinger More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel Norfolk Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, Hilton Hotels, Cheap Tickets, Hotels.com, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your DoubleTree by Hilton Hotel Norfolk Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near DoubleTree by Hilton Hotel Norfolk Airport