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DoubleTree by Hilton Hotel Norfolk Airport

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1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
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DoubleTree by Hilton Hotel Norfolk Airport
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DoubleTree by Hilton Hotel Norfolk Airport
DoubleTree by Hilton Hotel Norfolk Airport
DoubleTree by Hilton Hotel Norfolk Airport
Review This Hotel

197 reviews from our community

Traveler rating
    56
    61
    39
    29
    12
See reviews for
46
26
10
91
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (32)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (39)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed overnight at this hotel and even though I was only on the 3rd floor, realized quickly while showering that the hot water didn't make it that far. Also, was very surprised that while waiting for a shuttle to the airport, one amenity that they lack is coffee/tea in the lobby. Have to say I expected more from this hotel... More 

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Colonial Heights, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was extremely pleasant. The room door would not close completely unless pushed closed, and the room door could use some type of weather stripping in order to shut out the light from the hallway.

Review collected in partnership with DoubleTree by Hilton

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Charlotte, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for business. It was a very unpleasant experience. The bathroom looked like it had not been cleaned from the visit before (hair still in the tub) and the front desk was not friendly. I will not be staying at this hotel during my next trip to Norfolk. Not your typical DoubleTree!

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1 review
5 of 5 stars Reviewed 1 week ago

Each staff menber did a excellent job,very warm and friendly and the cookies were great TO.when i ckecked in the desk ,i was greated with a warm smile and when i checked it ened the same way the only things i wished i had gotten names so i could each one a shout out ,but thnks for s great weekend

Review collected in partnership with DoubleTree by Hilton

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new haven, United States
1 review
5 of 5 stars Reviewed 1 week ago

Can't go wrong good hotel. Unfortunately I do not feel the need to have to write 200 characters worth of a review. The system for this process is flawed. I will not be writing another review for this or any hotel connected to trip advisor again.

Review collected in partnership with DoubleTree by Hilton

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Norfolk, United States
1 review
1 of 5 stars Reviewed 1 week ago

The "non-smoking" room reeked of cigarette smoke. Check-in clerk had a chip on her shoulder and was very unfriendly. The vending machine on our floor did not work. I thought Hilton meant quality, guess I was mistaken.

Review collected in partnership with DoubleTree by Hilton

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Tampa, Florida
Top Contributor
82 reviews 82 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am and have been a Diamond Member of Hilton for some time now, and usually I have great experiences staying at all their properties. But this past week (Checked in March 8th checked out 9th), was a different case. We own a company and as such have a big need for rooms often. I usually stay at Hilton or... More 

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Norfolk, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel near the airport because of inclement weather. Service was good and the room was comfortable - which was important since I was exhausted after a long day's travel. The cookie was awesome.

Review collected in partnership with DoubleTree by Hilton

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Top Contributor
80 reviews 80 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here with a group for the MEAC Basketball Tournament. Extremely disappointing. The front desk staff is not quite knowledgeable. The hotel was sold out meaning no room changes are available and there is NO FUNCTIONING AIR CONDITIONING!! Yes things happen, but these guys seem like its no big deal which leads me to believe this has happened in the... More 

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Newport News, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was greated promptly, with respect and dignity. The clerck was very helpful and courteous. I would recommend this hotel to everyone. The facilities were clean and everything was were it was suppose to be.

Review collected in partnership with DoubleTree by Hilton

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