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All 39 Norfolk hotels

DoubleTree by Hilton Hotel Norfolk Airport

3.5 of 5 Hotel   |   1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
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56%
Ranked #14 of 39 hotels in Norfolk
A recent review
4 of 5 stars reviewed yesterday
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  • Reviews (64)
  • Photos (24)
  • Amenities
  • Q&A (1)
  • Room tips (6)
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64 people have reviewed this hotel

Traveler rating
    17
    20
    19
    5
    3
See reviews for
15
7
5
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

My husband, two adult children and I stayed here overnight when we were in town for the Dave Matthews Band Concert at the Farm Bureau Live Ampitheater in VA Beach. Check-in was quick & smooth. Desk staff were friendly & knowledgeable. Lobby was very clean, modern & attractive as were the lobby restrooms. Our room was great...beds were comfortable. As... More

Review collected in partnership with DoubleTree by Hilton

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Washington DC
Top Contributor
50 reviews 50 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel facility was very nice and our room (king room on 5th floor) was spacious and spotless. Bed seemed softer than at other DoubeTree hotels but was comfy. The small fridge was handy but did not have a freezer section. Love the cookies and friendly front staff upon check-in. Max and Ermas (the hotel restaurant) was a fun place for... More

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baltimore, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

great customer service, friendly staff, all areas of the hotel were spotless BUT the beds were horrible to sleep on -woke up aching terribly-myself and my husband and our great-granddaughter, very accomadating

Review collected in partnership with DoubleTree by Hilton

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Chester, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This hotel is nice but nothing special. I did not like the fact that we were not told about having to pay extra for the breakfast at check in because I would have done so. We were there for a ball tournament and it rained. I wanted to cancel two of the three nights there and were told I needed... More

Review collected in partnership with DoubleTree by Hilton

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Albany, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

When walking in, the lobby is not like the other doubletree hotels. It could use some updates. The room and hallway has a 1980 feel to it. The carpets are sticky and the ceiling has many patches. The toilet was moving when flushing, the bathroom needs some work.

Review collected in partnership with DoubleTree by Hilton

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LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

We cannot make a difference without your comments! I will have Housekeeping check the areas as to where your room was located to ensure the carpets are taken care of. My engineering team will take care of the issues outlined in the room that you stayed in. Thank you again for bringing these issues to my attention. Lee Severino General... More

Herndon, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

While attending a presentation of a plaque for a captain's gig (a boat used by a naval vessel's captain to go between ship and shore) being placed on USS WISCONSIN in Norfolk, we chose to stay at the Double Tree near the airport. GREAT staff, from desk to room to dining room made the stay comfortable and easy. We even... More

Review collected in partnership with DoubleTree by Hilton

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LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your kind comments! We are striving to make sure each guest takes away a memorable experience! Lee Severino Gnerela Manager More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

we stayed at this hotel for family vacation on July the 18th the rooms were a little damp.The staff was friendly and guest services was very helpful, I went to Debbie for everything and we had four rooms on the first floor and she was right on point.Thanks again.

Was this review helpful? Yes
LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

We appreciate your comments! I have my Engineering department checking into the damp feeling on the First floor as described. You just confirmed to me that Debbie deserves a promotion! Kind Regards! Lee Severino General Manager More

Odon, United States
1 review
5 of 5 stars Reviewed 1 week ago

I loved coming back to this hotel after work everyday. The staff was very friendly and warm. I felt 'at home' here. The only thing I had trouble with was internet. The hotel has wifi and GOV laptops aren't allowed to use wifi. I would stay here again as long as it was a short trip due to no access... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your great comments!!! In less than two weeks we should have a bandwidth upgrade in place that should exceed expectations. Additionally, we have just received a supply of bridges for Government use! Just ask the desk the next time that you in and they will take care of you. Look forward to your next stay! Lee Severino... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had a horrible experience with a different hotel so I changed hotels mid stay and chose Double tree. The look of the place was welcoming. There were baggage carts right up front for me. The service was great. They welcomed me with a warm cookie. I was checked in and in my room within 5 minutes. The rooms are... More

Was this review helpful? Yes
LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you so much for staying with us! I am glad that you had a great experience! Please feel free to reach out to me directly the next time that you are in town. Lee Severino General Manager More

Abingdon, Maryland
Top Contributor
145 reviews 145 reviews
109 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 1 week ago

I checked into this location for one night; exhausted after driving down from Fredericksburg in a storm so I opted for room service. Room service was promptly delivered and was very good. The room was just ok. Big water issue and I gave up trying to get hot water out of the sink faucet. The shower was fine. I opted... More

Was this review helpful? Yes
LeeS680, General Manager at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your comments!! Unfortunately we were experiencing difficulties with our Restaurant AC, that situation has now been rectified. We have checked the room that you stayed in and have repaired the hot water situation as well. Even though you have stated that your stay was forgettable, please contact me directly the next time that you are in town... More

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Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Reservation Options:
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton

24 photos of this hotel

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Hotel & grounds (5)
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Room/suite (3)
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Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Norfolk
Hotel Class
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 
Number of rooms
250

Questions & Answers

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