We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Norfolk hotels

DoubleTree by Hilton Hotel Norfolk Airport

3.5 of 5 Hotel   |   1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Enjoy 5,000 Bonus Points
Save Saved
You added DoubleTree by Hilton Hotel Norfolk Airport to your Saves list
DoubleTree by Hilton Hotel Norfolk Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
56%
Ranked #15 of 39 hotels in Norfolk
A recent review
3 of 5 stars reviewed 4 days ago
Virginia_Bound Ashburn, VA
  • Overview
  • Reviews (90)
  • Photos (24)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (10)
  • Location
  • More
Write a Review

90 people have reviewed this hotel

Traveler rating
    22
    29
    24
    9
    6
See reviews for
24
9
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Ashburn, VA
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in room 631 on two separate occasions, just one month apart. The first time was very good, and there were no issues with the room or the hotel. The second time, I was surprised to get the same room, and even more surprised at the condition of the room and the hotel. The room was not ready by... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Newtown Square, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Please keep in mind I travel every week for work. 3 nights in a hotel on average, mostly Hiltons. I don't normally put up reviews, but had to so that other travelers don't encounter what I have. The employees here are friendly. Couldn't be nicer. The problem is that their systems, computers, etc don't work. I checked in, but the... More

Was this review helpful? Yes
Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at several Doubletree Hotels for business, and this one was by far the worst. When I arrived there was a line of 10 people waiting to check in. I will say they passed out water and cookies while we waited, which was considerate. I didn't have a room service menu in my room, so I called down... More

Was this review helpful? Yes
Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I travel often for work, and am a HiltonHonors Gold member. When possible, I prefer to stay at a Hilton hotel, as they are consistent with great customer service and cleanliness! My coworker, Carol, and I arrived late after bad weather delayed our flights and a series of mishaps with lost luggage. We were greeted by smiling faces at check-in... More

Was this review helpful? Yes
Virginia Beach
2 reviews
4 of 5 stars Reviewed 1 week ago

Nice stay...Beverly from house keeping left a nice little note which always adds a personal touch to the experience. I chose this hotel because it was close, almost within walking distance to my place of business and centrally located to my evening entertainment and meal excursions. Would have preferred a complimentary breakfast as part of the room rate, but one... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Arizona City, Arizona
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice stay. Room and Hotel were both very clean and quiet. The front desk staff as well as the shuttle driver very friendly and helpful. Convenient to airport. Will definitely stay at this hotel again.

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for taking the time to review our hotel. We are delighted that we were able to exceed your expectation. We look forward to having you as a guest in the near future. More

Aylett, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had to give a poor review for service because of one individual at the front desk. The lady checking me in was wonderful but another lady at the front desk was very rude. She practically barked out that check in was not until 4 after I told the lady that was checking me in that I would prefer not... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
NJ
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Im usually not very picky but for a newly renovated hotel it still needs some work. Staff was great, location was good, we didn't eat here due to our schedules so i can't comment on that. When we arrived 3pm there was a salad outside the elevator on the window ledge, when we left the next day at 8am it... More

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your review, we appreciate feedback of all types as it assists us in making improvements to our product and service. Although, we recently completed a multi-million dollar renovation, there is always room for improvement. We appreciate your input and hope should you find yourself traveling to our area again, that you will afford us an opportunity to... More

richmond, United States
1 review
1 of 5 stars Reviewed 1 week ago

hotel was very full, which is fine but early in the evening the people in the next room were very noisy and we asked to be moved and were told there was nothing that could be done. then all night we had to listen to shouting in the hall way and next door. call the front desk several times and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

We appreciate you taking the time to share your comments regarding your recent visit to the Doubletree by Hilton Norfolk Airport; all guest input is appreciated. I apologize that other guests in the hotel disturbed you; we will be reviewing our policy regarding noise issues with our staff so they are better prepared to handle these matters in the future.... More

Punta Gorda Florida, United States
1 review
2 of 5 stars Reviewed 1 week ago

Arrived late at night and was assigned a ground floor non-smoking (per request) room which smelled highly of cigarette smoke. The switch to another room down the hall provided the same problem but not as bad. The temperature in the room was 65 degrees upon arrival. It was damp, the floors sticky with moisture and upon waking in the morning... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Thank you for your comments regarding your recent visit to our hotel, your comment has been shared with our Director of Housekeeping and Chief Engineer, to determine the reason for the dampness in your room and our lack of attention to detail. Our goal is to provide each guest an outstanding and I apologize that we failed to meet that... More

Owners: What's your side of the story?
If you own or manage DoubleTree by Hilton Hotel Norfolk Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree by Hilton Hotel Norfolk Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Travelocity, Booking.com, Tingo, Hilton Hotels, HotelsClick, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your DoubleTree by Hilton Hotel Norfolk Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Norfolk with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Norfolk
Hotel Class
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 
Number of rooms
250

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of DoubleTree by Hilton Hotel Norfolk Airport and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from DoubleTree by Hilton Hotel Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer