I was nearly ignored on check-in, the room's toilet seat was broken so badly that my 8 year old fell right off of it, the pool had a disguisting film on the surface so I had to tell the kids they couldn't swim, and there were holes in the sheets. The only good news is that HIlton Corporate reimbursed us... more

We were here for 3 nights with 5 families and we really liked the hotel (our trip was just $70/room/night). Don't listen to people who say its attached to a mall and thats a problem. Thats a great convenience. Sometimes people just love to criticize. It is minutes from VA beach or Norfolk. Breakfast is not so good but the... more

Horrible, terrible! We went as a group for the Final Destination Cheerleading Competition and it was horrible. The hotel (if that is what you wanna call it) is attached to this low budget mall where people can just walk right inside. We had a whole group of young girls and it was very uncomforatable. There were homeless people hanging around... more

This is the second time that I've stayed at this hotel, and I doubt that I'll be coming back. First, let me say that I think that the hotel facilities are good to excellent. The room, while not brand new, was extremely clean and the bed was one of the most comfortable ones that I've slept in on my many... more

I thought the staff was uber helpful. The hotel itsself is clean, refurnished (the gym was AWESOME and brand new), all in all a standard hotel, but the staff was the best part. They recognized my status with Hilton HHonors, and provided the perks. Which normally you have to ask for. I think they're trying the best they can with... more

We stayed at this hotel for 2 nights while attending an orientation at ODU. Check it was very efficient except that we asked for a handi-cap room with 2 queen beds as my mother who is in a wheel chair was traveing with us. When we entered the room it was definitely not a handi-cap suitable room. We would have... more

When they call themselves airport, I thought that it would be right outside the airport. It's actually located in a shopping mall south of the airport, and you park in the mall's lot. The room was clean, air conditioning worked good, and check in was normal. The hotel is dated, and I ran into the maintenance guy several times running... more

This was a church outing from New York. We arrived 3 hours late. Check-in took less than 5 minutes. Staff met us with room keys and the "ultimate" chocolate-chip cookies. We still talk about those cookies! Room was clean, but, heavily stained window valance was icky. It was cold and the heater was extremely loud. Motorcyclists outside my window was... more

We enjoyed our stay at this hotel. We checked in after a long drive at about 3:30AM and were glad to see that they took the initiative to pre-key and assign our rooms. The check-in process was very fast and pleasant. The hotel is attached to a shopping mall with a movie theater which we thought was perfect. No driving... more