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Sleep Inn Lake Wright

2.5 of 5
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6280 Northampton Blvd, Norfolk, VA 23502
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Sleep Inn  Lake Wright
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Ranked #19 of 39 Hotels in Norfolk
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rockville, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all let me start by saying I stayed on the Quality Suites side of this hotel for 3 weeks back in June 2015. While the rooms are nicer on the QS side then the Sleep Inn side, there are many issues that still exist months later. The gym equipment is still broken, the pool - again I had... More 

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Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Thanks for your comments, we are working on issues all the time. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed the night in July 2015 passing thru from Detroit to OBX. Clean room and pet-friendly. My mattress, however, was a little too soft and rolled toward the middle. Breakfast was outstanding. Pool is shared with the Quality that is attached to the Sleep Inn. Hallway was a little noisy during the night but that was rude guests and not... More 

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Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Thank you for staying wit ush, we are glad you stopped in. Glad you enjoyed your stay and we hope to see you again. More 

Washington DC, District of Columbia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

- This hotel is exactly the same as the Quality Suites, same hotel, just with both Quality Suites and Sleep Inn signs out front. Check review for both. - Front desk woman was on the phone for 5 minutes before even greeting me, then immediately answers another call with me standing there, completely ignoring me. Another guy came from the... More 

Was this review helpful? Yes
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

We are sorry that you had issues with our hotel and the staff. Our staff works very hard to meet the needs of our guest but they are limited at times by the volume of business at any given moment. We are glad you commented so we can learn for our mistakes. Thank you again for stay with us. More 

Mechanicsville, Maryland
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The customer service oriented staff are really lacking at this check-in counter! The room was small, and had chipped counter, broken bathroom door, and an odor that smelled like stale smoke! Yuck! We had kids with us, and it was not a very pleasant stay. Luckily, it was only for 1 night, so we were able to suck it up... More 

Was this review helpful? Yes 1
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

We are sorry you found your room lacking and that we apparently could not satisfy your needs. We do try to meet our guest's expectations but sometimes we fail to do that. We apologize we that your visit was not a success. More 

North Adams, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

We come here every year when we visit family in Virginia Beach. The rooms are clean and comfortable. Excellent hot breakfast every morning, offering many choices. We enjoy the indoor pool and sitting out in the court yard every morning with our coffee.

Was this review helpful? Yes
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Thank you for your comments we are glad you enjoyed your stay. Hope to see you again soon. More 

Olney
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean room, comfortable, free WI-FI, convenient to Virginia Beach right off Route 64, good breakfast buffet with eggs/bacon/sausage/bagels/etc, and a very friendly staff. This is combined with a modest price. I recommend it.

Was this review helpful? Yes
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Thank you for your comments, we are glad you enjoyed your stay with us. We do hope to see you again in the future. More 

Union City, New Jersey
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I did not expect to stay at this location during my trip to North Carolina, but it was planned by my sister. After reviewing it on Trip Advisor, I was extremely anxious. However, I did notice something encouraging; most of the reviews were answered by the management (Randy). Good review or bad, they responded. It seems to me that management... More 

Was this review helpful? Yes 4
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Thank you for your comments. Not only comments helps do a better job of serving our guests They also let us know when get it right. That is our goal and I am glad we succeeded. Thanks again and we hope to see you again. More 

Saint Anne, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 11, 2015

This was a decent hotel! The pool was big, however I would've liked to see it open earlier than 10. The breakfast was huge and the attendant was very nice. Our only issue was we had a broken bed and when I informed the front desk, I did tell her that it wasn't a big deal and that we would... More 

Was this review helpful? Yes 1
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Thank you for your comments we appreciate your feed back it will help us help you in the future. As a note the pool is usually open by 9 AM but the night before the pool got trashed and it took some extra time to balance the chemicals. It appears that the work order for the broken bed had the... More 

Shenandoah
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 8, 2015

First of all, we received our room and checked in rather late so we were ready to go to bed. Went to the room and pulled down the sheets and found a blood spot on the sheets. Figured maybe it just didn't get caught so didn't worry too much about it. When I was ready to get into the bed,... More 

Was this review helpful? Yes 2
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

Sorry you had such an experience at our hotel. Your comments are noted both on this site and on the Quality Suites site. We apologize that you found us lacking and we will use your comments to improve our service. More 

Waynesboro, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 7, 2015

Checked in and turned the bed down only to find 2 very large blood stains, 2nd room they moved us to the A/C did not work, Staff totally rude and non caring to the issues. Save your time and money!!!!

Was this review helpful? Yes 1
Randy C, General Manager at Sleep Inn Lake Wright, responded to this review

We are sorry we did not meet your expectations we will use your comments to improve our guest service. More 

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