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All 39 Norfolk hotels

Quality Inn Norfolk Naval Base

2.0 of 5 Hotel   |   8051 Hampton Blvd., Norfolk, VA 23505 (Formerly Comfort Inn Norfolk Naval Station)
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Quality Inn Norfolk Naval Base
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Ranked #27 of 39 hotels in Norfolk
A recent review
3 of 5 stars Reviewed August 24, 2013
Michelle K Harrisburg, Pennsylvania
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40 people have reviewed this hotel

Traveler rating
    7
    9
    7
    6
    11
See reviews for
10
10
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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  • Any
English first
Norfolk, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 16, 2014

It was cold outside but even colder, the heat in the room did not work, was also, very small for how much they are charging, Not Worth It, unless your interested in the heated pool that the desk clerk conveniently told me about, who cares it's 30 degrees outside get me in a warm room

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Harrisburg, Pennsylvania
2 reviews
3 of 5 stars Reviewed August 24, 2013

This is the second time we've stayed here and we've had nothing but great experience. Our son is at ODU and this is a close place to stay. The staff is very friendly and always willing to help in any way they can. This last time we had issues with our room and they went out of their way to... More

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Titusville, Pennsylvania
1 review
2 of 5 stars Reviewed August 14, 2013

The particular room we stayed in was pretty disgusting. Both beds had cigarette burns on the blanket and one of the beds had blood stains on the sheet and blanket and when we tried to address it with the front desk we were brushed off for apparently more important customers and nothing was ever done about it as promised. Thank... More

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1 review
2 of 5 stars Reviewed July 6, 2013 via mobile

This place got worse the longer we stayed! I was surprised to see outside corridors. I would not have stayed here if I had known. The room smelled of mold, the shower has mold around it, the light fixture in the bathroom was loose, and the wall had cracks in it and water damage. I made my reservations online, got... More

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1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

Thank you for your candid review. I am investigating the circumstances of your stay. I certainly wish we could have corrected the issues you had at the time of your stay had we been aware. I do apologize that we did not provide you with a satisfactory stay. The issues you have pointed out will be corrected immediately. More

Hoboken
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2013

I had originally booked the Days Inn in Norfolk, which was completely disgusting , but i imminently booked a room at the Quality Inn just minutes of my arrival, and i was completely satisfied with my stay, they accommodated me at last minute which is a huge plus! The room smelled nice and clean , The beds were comfortable ,... More

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1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

Thank you for taking the time to review our property. We work very hard to make each and every guests stay comfortable. I hope we see you again soon. More

West River
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2013

The reasons we stay at this location is because, #1 we are choice hotel members, #2 it is only one and a half miles from Norfolk Naval Air Station Gate we enter. We have two family members that come in and out of the Navy Base at different times. To our dismay after the first stay we found out if... More

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1QualityGM, Manager at Quality Inn Norfolk Naval Base, responded to this review

Thank you for taking the time to write a review. We rely on our guest’s feedback to improve each and every day. We enjoyed having you stay with us and hope to meet you and your family again. More

Columbia, South Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2013

After a long drive and a lengthy checkin, I collapsed in bed. At 5 minutes past midnight a call from the front desk awakened me. The caller told me that my room had not been charged to a credit card and that I would have come to the front desk to charge it properly. I told her I would not... More

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1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

I am most apologetic in my response to you. It is not our practice or policy to call a guest in the middle of the night and request payment without first making sure that our staff has not made an error. We are sorry for this oversight. I have spoken to all parties involved and re trained the staff as... More

Richmond, Virginia
1 review
4 of 5 stars Reviewed March 5, 2013

I have stayed at this hotel off and on for a couple of years. I always find the rooms clean and comfortable. The hotel has all the standard ammenities. The hotel is a little older and cheaper than the others in the area. Nice fitness center. Needs more fruits at breakfast.

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1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

Thank you for taking the time to review us. We appreciate all of the feedback we get. We are always looking for ways to improve. More

Norfolk, Virginia
1 review
1 of 5 stars Reviewed February 24, 2013

My boyfriend and I stayed at a Quality Inn near Norfolk Navy Base on Thurs, February 21st, my boyfriend woke up in the middle of the night with bites on his neck. I didn't see any visible bites on myself. My boyfriend went to the front desk and reported the incident and showed the clerk the bites, she moved us... More

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1QualityGM, Manager at Quality Inn Norfolk Naval Base, responded to this review

I am very sorry to hear you about your unpleasant experience at our hotel. After moving you to another guestroom, we immediately placed the guestroom out of order and had it inspected by a professional since we take this matter extremely seriously. After a thorough investigatigation by the Professional Pest Control Company that regularly services our Hotel, they concluded that... More

Greece, New York, United States
1 review
2 of 5 stars Reviewed December 4, 2012

I am saddened to say I expected more, we traveled all day and got in around midnight. We walked in to find a spider's nest above the tv near the ceiling. The fridge when opened fell out of the cubby it was sitting in almost landing on my foot. There was rust around the door frame of the bathroom. The... More

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1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

Thank you Cheri for your candid review. We value all of the reviews we receive, good and bad. Your input has been shared with the proper departments and corrective action has been taken where necessary. More

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Additional Information about Quality Inn Norfolk Naval Base

Also Known As:
Quality Inn Norfolk Naval Base Hotel Norfolk
Quality Inn Norfolk Naval Base Hotel
Quality Inn Norfolk
Norfolk Quality Inn
Address: 8051 Hampton Blvd., Norfolk, VA 23505 (Formerly Comfort Inn Norfolk Naval Station)
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 39 hotels in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Norfolk Naval Base 2*
Official Description (provided by the hotel):
All of the hotel's 120 rooms are tastefully decorated and designed with you comfort in mind. Guests are offered comfortable double beds or king accommodations, along with friendly service. Business travelers and tourists will find the up-to-date amenities convenient, and will make their stay productive and enjoyable. Our superior staff is waiting to serve you. ... more   less 
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