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All 39 Norfolk hotels

Norfolk Waterside Marriott

3.5 of 5 Hotel   |   235 E Main Street, Norfolk, VA 23510
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Norfolk Waterside Marriott
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73%
Ranked #10 of 39 hotels in Norfolk
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
andreaplace49022 Charlotte, North Carolina
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436 people have reviewed this hotel

Traveler rating
    127
    183
    72
    28
    26
See reviews for
70
107
28
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Charlotte, North Carolina
Top Contributor
188 reviews 188 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am staying at this hotel and the rooms and bathrooms are nice. The lobby is nice and it is in a good location. I would stay here again. The hotel staff is nice. I didn't try the room service. The rooms were clean.

Was this review helpful? Yes
Top Contributor
52 reviews 52 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Never in my life have I heard a more unpleasant sound than the incessant screeching of the escalator in this hotel. Not only is it unpleasant, but it is so loud that you can clearly hear it from lobbies and sitting areas on the second and third floors, making all of these common areas quite unpleasant.

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Wantage, New Jersey
Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon check in at well after midnight, James advised us that a double room wasn't available. Without, prompting , he upgraded my family to a suite with a King bed and Murphy bed. He also set us up for a late check out. At breakfast, Corey the server was pleasant with a smile and a kind word. My 9 year... More

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John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Ed07093, We are extremely excited by your review that personally recognizes our Brilliant Host's James, Corey and Fred. We will be certain to share your feedback with them in our next all Host gathering. They are shining examples of many of our team members here that really care about our family of guests. The Norfolk Marriott Waterside team appreciates... More

Hughesville, Maryland
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

We were only here overnight and we will not return ever. The room was fine and the bathroom small. We paid 160 which was fine. The room had a connecting room but we were not aware anyone was in the room until 3:00am. The tv was so loud it woke both my husband and I up. Full blast as if... More

Was this review helpful? Yes 1
John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear FeliciaW, It is always disappointing to hear when one of our valued family members has experienced a less than Brilliant stay here at the Norfolk Marriott Waterside. Our goal is to exceed your expectations and we did not accomplish that. We will immediately address your review feedback and take all actions needed to ensure we improve our services. Our... More

Tampa FL
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stumbled on to this hotel through a friend that we were visiting in the area. What a wonderful surprise for us. The hotel was beautiful, but the main thing was the service. I.E. Front Desk and maid that cleaned our room (Cant remember their names) but they went out of their way to ensure we were... More

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Tampaguy15, Thank you for your wonderful comments about your recent visit with us here at the Norfolk Waterside Marriott. It is always great to hear glowing comments about our service and our hospitality hosts. We are happy that we could be a "pleasant" part of your wife's birthday. More

New Orleans, Louisiana
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was recently in Norfolk, VA, helping my step-daughter and her young family move into their first home. I 'helped' by babysitting her 18 mo. & 6 mo. old, precious babies. The 'BIG MOVE' days were approaching and it became more and more evident that the safest thing for the babies would be to remove them completely. Since I have... More

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John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear CateH, Thank you so much for the glowing review of our hotel. We are glad you found our location to be just what you were looking for with Norfolk Marriott Waterside's centrally placed facility. Our team of Hosts will enjoy your feedback when we share it with them. It was awesome to see how quickly our team responded to... More

20148
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and the staff I encountered at the front desk were attentive, friendly & informative about the local area. The sundries shop right off the front desk was real convenient as well. The rooms were nice yet I didn't think they were quite on par with other equivalent Marriott properties I have stayed with. The only... More

Was this review helpful? Yes 1
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear GlobalC0untess, Please accept our sincere apology for the issue you had with the service at the bar. Your comments have been shared with all the members of our team. We are glad that your encounter with the front desk staff was different and you found them to be attentive, friendly and informative. More

Hyattsville, Maryland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice location near the mall and many other landmarks. We actually stayed one night and can't complain. It was a business trip and we didn't get to use the amenities such as the pool. Interior design is very nice. There is a lounge and bar on the 6th floor for networking you will meet nice people.

Was this review helpful? Yes 1
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Deydre M Thank you for your comments about your recent visit for business. We are very fortunate to be centrally located near Mac Arthur Mall, Nauticus Museum, Town Point Park and all the shopping and restaurants on Granby Street. In addition to the lounge and bar on the 2nd floor, we have Shula's 347 Grill for your dining pleasure. More

Boca Raton, Florida
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm at Marriott properties around 20 nights a year for business. Nice property. But needs a bit if TLC. Other issues: Checked in past midnight. Was in room on 7th floor above pool (pool on 6th floor). Ventilation must be shared with pool area. Had to change rooms next morning after sleeping a night in room on 7th with an... More

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Bon_temps_rouler_Guy, Please accept our sincere apology for the issue you had with the chlorine smell. We have checked all our ventilation systems and everything is working properly. Your comments have been shared with our engineering department so that they can monitor this situation. More

Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room was okay with the exception of not having a microwave in the room. I was booked for three nights, and the website stated that microwave available upon request. While on the highway driving from Washington, D.C., I phoned ahead to make sure there was a fridge and microwave in the room, and the desk clerk told me to make... More

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear UBFINE, Please accept our sincere apology for not getting your microwave during your stay with us. Microwaves and refrigerators are complimentary upon request on a first come first serve basis. It is unfortunate that sometimes we cannot fill all of our guest's request for these items. We should have done a better job in communicating this issue to you... More

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Additional Information about Norfolk Waterside Marriott

Address: 235 E Main Street, Norfolk, VA 23510
Phone Number:
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
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Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Norfolk #9 Business Hotel in Norfolk
Hotel Class
Official Description (provided by the hotel)
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 
Number of rooms
406

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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