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Norfolk Waterside Marriott

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235 E Main Street, Norfolk, VA 23510
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Norfolk Waterside Marriott
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Norfolk Waterside Marriott
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539 Reviews from our TripAdvisor Community

Traveler rating
    174
    219
    84
    35
    27
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84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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Bergen, Norway
Top Contributor
67 reviews 67 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel for three nights due to a annual conference. First time for my wife and I at this place. However not first time at Marriott's. The welcomming was professional and friendly. Got a room with seaview when I requested so at check in. Our room was clean and spacious. The view was stunning. The inroom amnities satisfactory.... More 

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Orange, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is easy to find and centrally located to great shops, restaurants, and safe for walking around. The staff is top notch! From the moment you step out of your vehicle to the front desk staff, bartender, housekeeping... just awesome customer service all around. Rooms are very quiet, comfortable, and clean. If you are lucky to have a water... More 

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Tampa, Florida
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is right on the waterfront . Easy walking distance to lots of attractions. Good for couples and families. Very clean and comfortable. If you get a room on the higher floors you get a great view of the harbor.

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BAILEY3106, Thank you for your wonderful comments about your recent stay with us. We are very fortunate to be centrally located in downtown Norfolk with in walking distance to all the restaurants, shopping, museums and most of sights. Although the view inTampa is beautiful, ours is just as spectacular, especially in the evenings. More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We loved the hotel lobby with the beautiful staircase and silk flower arrangement. Two groups were meeting there: One was the Warrior Ball for the Navy and we got to see all the ladies and gentlemen in their finest attire and the second group was a high school prom with ladies & Gents in their fancy attire. All groups were... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear connieliptak, Thank you for letting us be a part in celebrating Mother's Day with your son. We are glad that you enjoyed all the festivities along with all of the other hotel guests. The next time you travel south on 95 for a quick getaway, you know where to stay. More 

1 review
3 of 5 stars Reviewed 1 week ago

The best part of my trip was Henry at the 2nd Floor Bar!! He made us feel welcome and at home. The Valet team was also very welcoming and accommodating. When I checked in the front desk staff was not as friendly as I am used to Marriott staff is when I patronize the brand. Henry made up by being... More 

Was this review helpful? Yes
Jeff C, Guest Relations Manager at Norfolk Waterside Marriott, responded to this review

Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear that Henry in the lounge and the valet staff were welcoming and accomodating. Guest satisfaction is our highest priority, we will use your feedback regarding the front desk as an... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is very cheap for such a beautiful area. The view is amazing. The food at the continental breakfast is delicious. The staff has been more than courteous. When checking in I just want to point out that Jamall E. At the front desk was extremely helpful. He answered question after question and made this experience so much more... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear ASLAN B, Thank you for your wonderful comments about your recent stay with us. It is always our goal to exceed all of guests expectation in service and value. Thank you for recogizing one of our Brilliant Hosts in Jamall from the front desk. We are glad that he could provide you the service and help that made your... More 

Minneapolis, Minnesota
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel managed the VMA conference well. * staff was courteous and professional * rooms were clean and well appointed * excellent fitness center and swimming pool area * Jake the bartender at Shula's is the best * nice location in downtown Norfolk

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear healsea, It was a pleasure being of service to all the guest whom attended the Virginia Maritime Association Conference. Over the years, we have built a wonderful relationship and we are happy that we could provide courteous, professional staff and clean, well appointed rooms. Thank you for recognizing one of our Brilliant Hosts in Jake from Shula's restaurant. Your... More 

Bend, Oregon
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I only stayed for two nights but really had a comfortable visit. The room was appointed well, although the quilt on the bed made it awfully warm at night. The best part was the Shula's restaurant and bar on the main level. It was surprisingly good. I would definitely stay there again.

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BSchloss, Thank you for spending your two nights in Norfolk, Virginia with us. As with many of our guests, we are glad that you were able to enjoy the food and service at our in-house restaurant Shula's 347 Grill. Known for its delicious burgers, steaks and salads, it is always a wonderful part of someones stay with us. More 

Largo, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

..it was excellent as far as I'm concerned. If I ever find myself in Norfolk again, I will definitely be staying here. Great pricefor all of the perks you get, nice clean room with an excellent view.........

Was this review helpful? Yes 2
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BrianW3, We are glad that you had the opportunity to stay with us, even if it was for only one night. The next time you visit Norfolk from Florida, make sure you come see use again so that you can experince the excellence that is the Norfolk Waterside Marriott. More 

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for business over 2 days. The first night, I ordered from room service and asked for a well done burger. Instead, I received a totally raw burger (see pic) in a foam box with nothing else. Day 2, I wised up and orderd from the pub downstairs and received a gourmet burger, large imported waters, small jars... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear WashingtonTravlr, Please accept our sincere apology for the burger you received on your room service order. We are glad that you recieved a delicious burger from our Shula's 347 Grill. The next time you travel south on 95, come visit us again and experience the helpful, friendly staff of the Norfolk Waterside Marriott. More 

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