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Norfolk Waterside Marriott

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235 E Main Street, Norfolk, VA 23510
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1 room 1 guest
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Norfolk Waterside Marriott
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597 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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    (597)
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Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

The Norfolk Marriott hotel is a hidden jewel! I made plans to take my wife on the Spirit of Norfolk for a birthday dinner cruise and the Norfolk Marriott hotel assisted us in a very special way with making the evening an night to remember. The friendly hotel staff (Tony & Jeff) was most accommodating as we were rushing to... More 

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Brussels, Belgium
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel has a big rooms, a bit older but all services are well and on time. Hotel has some discounts and offering great deals if you are Government empoyee or member of some other goup eligible for special disscount you might find very good prices. I had no problem with cleaning,

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear MattNovi, Thank you for staying with us while you were visiting the United States from Brussels. We are always making sure that our guest get the best value for their money and frequently run specials and package deals to ensure that this occurs. More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel was not your typical marriott. Run down , and needs updating. Housekeeping not the best!!!! A shirt under my bed was found, called front desk about it, told the housekeeper about it in the morning, and it was still there when I checked out. Did my even get reimbursed anything. Will stay at courtyard or other Marriotts in... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Denise S, Please accept our sincere apology for the issue you had with housekeeping. Your comments have been shared with all departments in order to improve our service to all of our guests. More 

Huron, South Dakota
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Although our room was nice, the whole place had a run-down feel to it. The lobby was not clean and the late night traffic through there had me questioning my choice. Easy to get to and a reasonable price but on the bottom side of Marriott quality, in my opinion.

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear dthomas34, When someone says that we are not "your normal Marriott quality," we would like it to say we are above other places they have stayed. Your comments have been shared with the whole team in order to improve our service to all of our guest. More 

Lancaster, NY
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a one day stay before our trip to Virginia beach. Was a ok stay. Parking was the worst. First you have to pay $13 to park in there ramp, then you have to figure out how to get into the building. The first time I actually had to walk outside the garage to the other block and go through... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Jerry G, please accept our sincere apology for the issues you had with the parking situation. The parking garage is managed by the City of Norfolk and we are presently working with the city to improve the experience for our guests. More 

Nags Head, North Carolina
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Came for a one night stay and weekend fun in Norfolk. By far, this hotel looked like the best in town, and I'd like to think it was. The building itself and decor was very impressive. It's central location to nearby attractions was also convenient and the purpose of our little getaway. We lucked out and got a corner room... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BeachBumBobOBX, Please accept our sincere apology for the issues you experienced during your stay. Your comments have been shared with the whole team. We need to make sure that when our guest comment about their stay, they put nothing aside. More 

Grand Cayman
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Norfolk Waterside Marriott a couple of times in the past 2 months. Both the times I liked the rooms - very cozy, well insulated from noise outside. I had quality sleep and the cleanliness of the room and bathrooms were top notch. The breakfast at the restaurant was sumptuous. I just have one recommendation though, if you order... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Caymandweller888, Thank you for being a loyal Norfolk Waterside Hotel guest. We are glad that we could provide you a top notch clean and cozy room and a sumptuous breakfast. Thank you for bringing the friendly nature of both Chelsea and your breakfast server to our attention - we think they do a wonderful job too. More 

Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 2 weeks ago

I am a loyal Gold Elite Marriott guest. This is not a good Marriott property. Our room is very pleasant, but the common areas are disappointing. For example, the door lock for our room is corroded, the escalators are loud and squeaky, the bathroom in the Shula's restaurant in the lobby is smelly, dirty and has a broken drain cover,... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Warren L, Thank you for your comments about your recent stay. Your comments have been shared with all of the departments in order to improve our service to all of our guest. More 

Reston, Virginia
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great waterside location. Pretty views of the harbor front. Big convention/meeting areas on site. Grand interior for a Marriott. Impressive. Concierge lounge is typical, although a bit small for the size of the hotel. Rooms are good size, clean and updated. Beds and pillows are comfortable. Bathrooms have separate vanity area outside of the water closet/shower which makes it easier... More 

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear SusanEMR, Please accept our sincere apology for the issue you had with our other guests. We make every effort to ensure that all of our guest enjoy their stay with us but cannot control everyone's behavior. It looks like you enjoyed our other services and amenities from our tasty food in room service, to our clean and updated rooms... More 

Normanton on Trent, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, located in a scenic area where you can walk to many places, including the mall, my husband did all the ship stuff . There is also a tram stop nearby which goes to the beach . Nice open seating areas to relax in and I loved the mall, which had Dillards as an anchor store. Staff were... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Vickyb63, Thank you for your comments about your recent visit to the United States and our City of Norfolk. We are glad that you enjoyed your vacation from England and that we could be a part of your trip. More 

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