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All 39 Norfolk hotels

Norfolk Waterside Marriott

3.5 of 5 Hotel   |   235 E Main Street, Norfolk, VA 23510
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Ranked #9 of 39 Hotels in Norfolk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Parkedcars Miami, Florida
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449 reviews from our community

Traveler rating
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    72
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for a few nights on business. The staff was exceptionally friendly like many hotels; however, it was easy to find out why at this location. This hotel is very large and it can be easy at times to get turned around a bit. The General Manager could see that I was trying to get my... More

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Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't normally write reviews. Especially about hotel experiences, as they are often very subjective. Tonight I feel the need to share a secret, as this hotel does not necessarily easily share this gem. In the Marriott in Norfolk, VA, there is a little bar on the second floor. The bar, however is not the secret...the secret is Janet, the... More

Was this review helpful? Yes 1
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear William B, Thank you for taking time to write this review and your wonderful comments about our brilliant host Janet. It is no secret to us the way she takes care of all of our guests and the way she makes everyone feel at home. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Wonderful scenery whether day or night. Navel lights at night and city activity by day. The staff, valet, management provided great customer service: very attentive to our needs, knew the area, provided excellent suggestions. Phylena who worked the front desk resolved all of our issues during our four day stay. Phylena was professional, pleasant, and polite.

Was this review helpful? Yes 1
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Jonathan w, Thank you for yur wonderful comments about our team of hosts here at the Norfolk Waterside Marriott. Phelyna at the front desk is definately a shining star and your recognition of her will be shared with all of the other team members so that they may also reach the three "P's" - PROFESSIONAL, PLEASANT AND POLITE! More

Montgomery, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had the pleasure of staying in this hotel for over two months. The staff is great. The manager Jeff is very friendly and attentive. The bellman Jeffrey is great also. Room service at Shula's is quick and delicious!

Was this review helpful? Yes 1
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear TaraNotShaun, Thank you for your wonderful comments about your extended stay with us. It is always nice to hear how our brilliant hosts such and Jeff and Jeffrey, take such great care of our guests. Your comments have been shared with with entire team so that they recieve the proper recognition. More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

the view is very important to me. I had requested a water view, as so many previous guests had mentioned how beautiful that was, but they said that since I required two separate beds, none of those rooms faced the water, so I was stuck with a city view, a "just fair" view of the highway and downtown buildings. A... More

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear heldensoubrette, Please accept our sincere apology for not being able to grant your request for a waterview room. As you stated in your review, the waterviews are spectacular here and many guest book these rooms at a premium. Hopefully the next time you visit us from New York we will have waterview rooms available so that we can extend... More

White Hall
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a training seminar 2 nights ... Had a wonderful/outstanding experience ... Started with the valet parking thru the concierge service ! Had a Shula's Grill and was within walking distance from other Food & attractions !!!!

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Jeffrey B, thank you for your great comments about your "wonderful/outstanding" stay with us. We hope you enjoyed your training seminar and that we provided a comfortable, learning atmosphere. More

mybeach101
Top Contributor
89 reviews 89 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an elegant, older hotel with beautiful water views. My room looked directly at the bay. My room was recently remodeled and very clean. Service was very warm and helpful. Restaurant served delicious breakfast.

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear mybeach101f, Thank you for your wonderful comments about your recent visit with us here at the Norfolk Waterside Marriott. We are glad that you enjoyed the waterview and our newly renovated sleeping rooms. It is always wonderful to hear that the service we provide to our guest is warm and helpful. More

Oxon Hill, Maryland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel to attend a wounded warrior event, I'll definitely be coming back. The room was huge, with a king bed and still enough room to fit a roll away cot. We ordered room service from the restaurant, and the food was delicious! We also ordered breakfast the next morning, our order took longer than promised but... More

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NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear LDagdag, It was an honor being a part of the Wounded Warrior program. Thank you for your service and all the sacrificies you and your family have made defending our freedoms. We are glad that enjoyed your room and our delicious dining options for both dinner and breakfast. The next time you want a quick getaway from Maryland, travel... More

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this location for about a week for a leadership conference. My experience throughout my stay was great! I stayed on the 24th floor with access to the concierge lounge which serves omelets for breakfast. The reason for me writing this review is because of my outstanding cleaning lady. Her name is Marlene and she always made my... More

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John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Chris P, Thank you for the glowing review of Marlene. She is a Brilliant Host and will really appreciate your mention of her when we recognize her. Anytime our Hosts are mentioned in a positive review we make certain to share the review with them and their peers. We look forward to your next visit to the Norfolk Waterside... More

Warren, MI
Top Contributor
62 reviews 62 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and the venue where I host open mic poetry were nominated for National Poetry Awards, hosted at the Marriott Waterside Hotel in August, 2014. I can't think of one negative comment about this hotel. Well, I can think of one--the food at Shula's restaurant on the property was average at best. I've eaten at several of these restaurants in... More

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear rosie313, Contratulations on your nomination for the National Poetry Awards. It was an honor being a part on the awards ceremony. Please accept our sincere apology for the lack of seasoning on the food in Shula's. Your comments have been shared with the Head Coach and Executive Chef. It is a shame that you did not get the chance... More

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Additional Information about Norfolk Waterside Marriott

Address: 235 E Main Street, Norfolk, VA 23510
Location: United States > Virginia > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
Number of rooms: 406
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Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott

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