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Norfolk Waterside Marriott

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235 E Main Street, Norfolk, VA 23510
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Norfolk Waterside Marriott
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Norfolk Waterside Marriott
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553 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Potomac, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Norfolk Waterside Marriott Hotel on my last business trip, and our stay was perfect. I am a Marriott Lifetime Platinum Elite Member, and am used to professional treatment. From the moment I dropped off my car at valet, to check-out, every member of the staff was professional, courteous, and accommodating. I recommend this hotel to... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

The 'full service' Marriott brand comes with a certain level of expectation, and this hotel meets that with the fantastic Shula's steakhouse and a well above par concierge lounge. The location in downtown norfolk is fantastic for sightseeing or work, and the downtown norfolk area is brimming with fantastic chic new restaurants and bars. Having spent 100+ nights in hotels... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear JPlatner, Thank you for your wonderful comments about your recent visit with us. We are glad that we could exceed your expectations with professional and friendly service. We are very fortunate to be right in the middle of downtown Norfolk with in walking distance of restaurants, shopping, museums, office buildings and Town Point Park. More 

Fairfax, Virginia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Consistency is the thing that always works in Marriott's favor when I consider choosing a hotel. This property in Norfolk Downtown. VA is a perfect example of this. My room#1004 readily accommodated my needs as a business traveler (good lighting, plenty of desk space, and a comfortable desk chair); there are plenty of options for restaurants downstairs and nearby; the... More 

Was this review helpful? Yes 2
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear sylui_2000, Thank you for your wonderful comments about your recent visit. Please accept our sincere apology for the issues you had in your room. These problems have been fixed so that we can get a 5 star next time. We are pleased that we could achieve the high level of service you expect from a Marriott and all of... More 

Collegeville, Pennsylvania
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on a whim driving home. Hotel was very large. It was quiet when we were there but I imagine it could hold many conferences/events. It was within walking distance of Nauticus/USS Wisconsin as well as pier for harbor cruises. The room was clean and spacious. We did not use pool but the deck area looked nice from... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear T P thank you for stopping by on a whim heading home to Pennsylvania. As you found out, we are centrally located in downtown Norfolk with in walking distance of restaurants, shopping, museums and Town Point Park. When you decide to come and visit Norfolk for a longer period of time, come see us agian. More 

Orlando, Florida
Level Contributor
182 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 572 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here last week during the Cajun Food Fest but we didn't come here for that. The hotel was very busy and the staff kept up with the pace the entire weekend. I have to commend the Valet & Bell Stand, these guys are "On it". We stayed on the 24th floor and our housekeeper was so friendly and... More 

Was this review helpful? Yes 2
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Love2TrvlMM, thank you for staying with us during yur visit from Orlando. It is always nice to hear about our Brilliant Hosts in valet and housekeeping being friendly and accomodating. Please accept our sincere apology for any issues created by the 4th elevator, and yes it has been fixed. More 

Little Rock, Arkansas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

About 2 easy blocks from the MCArthur Center Mall which has a good variety of upscale stores plus a cinema and food court. I felt very safe in the area. Also, there is a Starbucks and other eateries in the area. The Shula restaurant in the hotel is also good. There is a small gift shop with snacks that is... More 

Was this review helpful? Yes 1
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear NHargrave, Thank you for staying with us while visiting your son. We are glad that you got to enjoy all the local amenities close to the hotel and that you could come back to a nice clean room. Even though we are not a "fancy" town, we love to take care of each and every one of our guest. More 

Collegeville, Pennsylvania
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our stay at this hotel was a one nighter following a very fine wedding reception on the bay. After you check in, ensure that your air conditioning is functioning properly. Ours ran on and off without any way to control it. (kept us up all night ) The housekeeping staff are great, however the early check in was more difficult... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear osborner, Thank you for letting us be a part of the wedding celebration. Please accept our sincere apology for the issue you had with the AC unit. Our engineering department has been notified for immediate attention. We try to fulfull all of our guest request and we are gald that we could fulfill your request for an early check... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Thank you to Henry at Piano Lounge. Great personality and great service. Really made our night. Everyone in our party had a fantastic evening. Thank you for making our family reunion so special and fun.

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BillandKarenR, Thank for your wonderful comments and letting us be a part of your family reunion. We are glad that one of our Brilliant Hosts, Henry from the piano lounge, could make your visit a special one. More 

Chesterfield, Virginia
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed two nights here for a girls weekend. This was during Norfolk's Harborfest, so I think it was unusually busy. Regardless, we had a really nice stay and would stay here again if in the area. We stayed on a concierge level floor, but the service seemed to be great regardless of where you stayed. Unfortunately, the concierge... More 

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BillandKaren R, Thank for your wonderful comments and letting us be a part of your family reunion. We are glad that one of our Brilliant Hosts, Henry from the piano lounge, could make your visit special. More 

USA
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here twice this year, and the staff has been very welcoming and helpful. Location is great. We appreciate that we can walk so many places (check out the nearby Chartreuse for dinner and Prince Bookstore). Breakfast chef is personable and helped to make my birthday extra special. Clean rooms, great views. Look forward to returning soon!

Was this review helpful? Yes
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Tarheel123, Thank you for being a loyal guest of the Norfolk Waterside Marriott. We are glad that you found our Brilliant Hosts to be welcoming and helpful. Being located with in walking distance to the restaurants, shopping, museums, parks and sights of Norfolk is definatley a plus for all of our guest. We look forward to your next visit... More 

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