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Residence Inn Norfolk Downtown

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227 West Brambleton Avenue, Norfolk, VA 23510
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Residence Inn Norfolk Downtown
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Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown
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206 Reviews from our TripAdvisor Community

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Traveler rating
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    76
    14
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My temporary extended stay at the Residence Inn by Marriott was stressful and humiliating. I called to request a roll of toilet paper that I did not receive until over an hour later. After 25 minutes went by, I called back to report it still hadn’t been delivered. Then, I called a second time after 55 minutes. The sales director,... More 

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Fairfax, Virginia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great stay at the Residence Inn. The Hotel staff were all very professional and welcoming. The hotel and our room was spotless. The sleeping room had a nice separate seating area and kitchen, and once again the room was very clean. While I did not see any restaurants within walking distance there are several within a few minutes drive. The... More 

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Spring Valley, New York
4 of 5 stars Reviewed 1 week ago

our stay at the Residence Inn Downtown Norfolk was delightful! The rooms were like a small apartment and very neat, clean and modern. The service was excellent. We had a little trouble getting the A/C started and within a couple of minutes, literally, we had an engineer at our door to set us up. The cleaning crew were friendly and... More 

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Wayland, Michigan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Do you ever walk into a hotel room and feel like you could walk barefoot, and sit on the floor without catching anything? That's how I felt here. we had left Michigan at 2 AM in the morning and got to Northfolk tired and stressed at 7 PM to Residence inn. Much to our surprise our room had been upgraded... More 

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Fayetteville, North Carolina
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First let me say I try to keep things positive, however when it happens, it happens. The overall property is in a great location, prime really. You are walking distance to many of the main attractions, stores, shops and local eateries. Oh yes this place Norfolk is Foodie Paradise, but I will get back to that. The hotel is clean,... More 

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linda m, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. We will look into the music selection. Although we have limited stations we certainly have a more relaxed station for the pool and exercise area. Sincerely, Linda Markert CHA More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed at the this residence inn for a concert. Staff was great and very professional as well as being very helpful. Lobby was clean and spacious. Room was clean and spacious. location was perfect since the arena was only two blocks away.

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linda m, General Manager at Residence Inn Norfolk Downtown, responded to this review

We have some amazing concerts coming to the area, whether the concert is at Chrysler Hall, Scope or the Norva. We are happy you enjoyed the concert and hope you have a chance to come back to the Residence Inn. Sincerely, Linda Markert, CHA More 

Martinsville, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this residence inn for a conference and loved the homely feel it had. The lobby area is very spacious and clean. The breakfast was very good and I took advantage of the great coffee in the lobby daily!

Was this review helpful? Yes
linda m, General Manager at Residence Inn Norfolk Downtown, responded to this review

We do try to be everyone's "home away from home" we are happy you liked our hotel and could relax. Thank you for staying with us and we do hope you have an opportunity to return to Norfolk Sincerely, Linda Markert, CHA More 

Winchester, Virginia
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location , no restaurant on site but the continental breakfast was passable (would have preferred bacon or sausage as options as opposed to sausage gravy only) .The breakfast juice dispenser was of the fountain type with cranberry juice not an option . However ..i dont think I have ever stayed in a quieter hotel, we were on the 7th... More 

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linda m, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for submitting a survey. This does help us tell us what we are doing right and what we can improve upon. We do change the breakfast slightly every day. On the weekend we have biscuits and gravy and during the week we rotate sausage and canadian bacon. We hope you enjoyed your time in the Outer Banks and... More 

New York City, New York
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A short cab ride from the train station you are in the heart of downtown Norfolk. Very odd and cold feeling lobby but check-in was quick. $18- per day garage just across the street and the property is within walking distance to old Victorian style buildings, great restaurants, & a large mall. The room was spacious and clean but had... More 

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Audrinna H, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. The Residence Inn is in a great location downtown where you can walk to explore the city. There are beautiful Victorian style buildings all threw out the downtown area. We are pleased you enjoyed your stay with us here at the Residence Inn and hope if your travels bring you back to Norfolk we get... More 

Norfolk
1 review
5 of 5 stars Reviewed 4 weeks ago

I was driven from my home in late February due to burst pipes and radiators. I lived in the Residence Inn for four months. I returned home today amid mixed emotions. Yes, I wanted to move back home, but I felt as though I was leaving my family. The entire staff became my family through supportive caring conversation, a desire... More 

Was this review helpful? Yes
Audrinna H, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your wonderful review. We pride ourselves on making your stay here with us memorable. We like to call the Residence Inn your home away from home. We are pleased we could make your extend stay welcoming and warm. I will be shearing this information with the team and we would love for you to come back a... More 

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