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All 39 Norfolk hotels

Residence Inn Norfolk Downtown

3.0 of 5 Hotel   |   227 West Brambleton Avenue, Norfolk, VA 23510
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Residence Inn Norfolk Downtown

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86%
Ranked #6 of 39 hotels in Norfolk
Certificate of Excellence 2013
A recent review
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138 people have reviewed this hotel

Traveler rating
    72
    46
    7
    10
    3
See reviews for
41
26
10
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I travel for work on a weekly basis. I happened to stay at this Residence inn and by far the BEST hotel stay of my past 12 months. From the front desk being friendly and making you feel like family to the smile and pleasantness of the housekeeping staff. I would like Linda Markert to know how well her staff... More

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Manassas, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with family on March 29th. We were in town for my daughter's Admitted Students Day at Old Dominion University. Pros: Very nice rooms, close to stores and restaurants downtown. The pool area was small but still very nice. Cons: The only small negative thing I could think of is the breakfast. The breakfast was not as nice as... More

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linda m, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for taking the time to write a review. We are very lucky to be so close to ODU. They are a good partner of ours. We are sorry to hear you were disappointed in our breakfast. Our breakfast is in compliance with the Marriott standard. If you would like to discuss how we could improve we would be... More

Athens, Georgia
2 reviews
5 of 5 stars Reviewed March 1, 2014

My boys and I came to Norfolk to see my Navy son off for his deployment, and we stayed in a suite here; it was wonderful! The room was roomy and comfortable, amenities were amazing, and the staff was fabulous! The best sign of a great place to work is that employees are genuinely enjoying their jobs; this was the... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

First, thank you for your son's service. We do wish him a safe deployment. We are happy you had an opportunity to spend a few days with your son before his deployment. Thank you for choosing the Residence Inn for your hotel. We do love our military family and friends. We hope to see you before he returns from overseas... More

Lisbon, Portugal
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

This an excellent hotel, ideal for long stays. I have stayed one week in an apartment. The staff is great, and very helpful. It had a shopping service. The rooms were very well equiped. I would stay there again for sure. They had gym and smimming pool, but I have not used it. The only inconvenient for some(not my case):... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for taking the time to write such a nice review. We are happy you enjoyed your time in the states. If your travel brings you back to this area we do hope you stay at the Residence Inn downtown. Sincerely, Linda Markert, CHA More

Fort Belvoir, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 30, 2014

I am currently staying in this hotel and I will check out early tomorrow. I'm actually kinda sad that Im leaving because this one bedroom suite is so nice. They have brand new appliances in the kitchen and the bedroom itself is nicely decorated. The room has lots of space and the linens were clean and neat. They served dinner... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. We do get attached to many of our long term guests and it is sad to see them leave. But... we are happy they can return home to their family and friends. We have met some amazing people. Each person has stories to share and we love hearing about them. We do hope you return... More

York, Pennsylvania
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 25, 2013

Anyone who has stayed at a Residence Inn knows the drill. Suite, appliances, breakfast, fitness and pool. The RI Norfolk delivers an enhanced experience. The breakfast is great and the staff put out a great spread, opening exactly at 7am on a Sunday Morning. Overall, the front desk and maintainence were top notch. It helps that the hotel is newer... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. We are happy you received our "service so memorable" during your recent trip. We do hope you have a chance to return to the hotel in the near future. Best wishes for a properous New Year. Linda Markert, CHA More

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2013

When planning our trip to Norfolk, we chose this location due to a holiday package offer through Norfolk's website. We were extremely pleased with our decision, and will choose this hotel again the next time we are in Norfolk. As far as making reservations, it was through the website and quite easy to do. When making our reservation, we requested... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. We are so happy you enjoyed your package. We are relatively new to packaging here at the hotel and have so many wonderful things to see and do in the area. Thank you for choosing our hotel and we do hope you have an opportunity to return to Norfolk and the Residence Inn Downtown. Best... More

Arlington, Virginia
Top Contributor
199 reviews 199 reviews
37 hotel reviews
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed December 19, 2013

We stayed at this hotel for several nights while visiting the Norfolk/Virginia Beach area. The hotel is located very well for business travelers to the area, and has easy access to main roads if you are inclined to drive to Virginia Beach. The staff was very friendly and accomodating not only during check-in, but during the evening snack someone came... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank your for your review. We will share your comments at our morning stand up meeting. We hope you enjoyed your time in Norfolk. If you return for busniess or pleasure we do hope you again choose the Residence Inn Downtown for your hotel. Best wishes for a wonderful 2014. Sincerely, Linda Markert, CHA More

Vienna, VA
Top Contributor
144 reviews 144 reviews
36 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed December 1, 2013

I rarely review the same hotel a second time, but this stay was even better than the previous stays. The check-in was the fastest I had ever witnessed in a few decades of business travel. Notable for breakfast was the spinach and feta with egg open faced on an English muffin (yum!). This was definitely not typical Residence Inn fare.... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

We love our return visitors. Even better that your return trip was more pleasant then the last stay. Thank you for taking the time to complete the Trip Advisor review. We do hope you enjoy the holidays and we are looking forward to your return trip in 2014. Sincerely, Linda Markert, CHA More

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2013

Spent two nights at the Residence Inn Downtown Norfolk. Arrived at about 9:30pm. Front desk was very friendly Showed us where to park and asked us if there was anything we needed. First morning front desk showed where to catch the trolly down to Waterside. Room was very nice and comfortable. Would definitely stay here again.

Was this review helpful? Yes 1
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. We appreciate your business and look forward to your next visit to Norfolk. If there is anything we can do to make your next stay more enjoyable please feel free to reach out to us prior to your stay or anytime during your stay. Sincerely, Linda Markert, CHA More

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Additional Information about Residence Inn Norfolk Downtown

Also Known As:
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Hotel Norfolk
Address: 227 West Brambleton Avenue, Norfolk, VA 23510
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Norfolk Downtown 3*
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