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Enotel Baia

Certificate of Excellence
Avenida 1 de Maio, Ponta Do Sol, Madeira 9360-209, Portugal (Formerly Hotel Baia do Sol)
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1 room 1 guest
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281 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Lanarkshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second trip to Ponta Do Sol, and my second stay at this hotel. While my partner was resting in hospital (excellent by the way, my compliments to the Portuguese medics who managed to almost get her back the way she was before the jetski) I found myself at a loose end in the hotel. Happily, the staff... More 

Was this review helpful? Yes
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, We are glad to know that your expectations have overall been fulfilled and that you have had a good holiday at the Enotel Baía. ‘Obrigado’ for your co-operation and I would like to take this opportunity to send you our best wishes. Kind regards, Monica Ferreira Hotel Manager More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff are friendly and helpful. The food good. My room was a good size and clean. All the rooms have a sea view but not all have a balcony. There is a nice wee roof terrace. Yes you are right on the beach front but the beach is stone. I can't comment on the indoor pool as I did... More 

Was this review helpful? Yes
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, Thank you for posting a comment about your stay in Madeira. We feel sorry for all the disappointment during your stay at the Enotel Baía. We do hope that you have had a great time in the Enotel Quinta do Sol. We will always do our best to make sure that our guests have a great time with... More 

Budapest, Hungary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

- The staff is very nice and helpful, the breakfast is very very good. It's a beautiful hotel close to the beach (only a few steps). Our room was also good and clear. - There is a road in front of the hotel with a bus station, so especially noisy in the morning-time (perhaps calmer on the higher levels).

Was this review helpful? Yes 1
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, We were so pleased to read your review. We can assure you that we will always do our best to make sure that our guests have a great time with us. Thank you for your kind review and we all look forward to welcome you back again. With best regards and ‘Obrigada’. Monica Ferreira Hotel Manager More 

Somerset
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 21, 2015

This was our third visit to this little gem! Location is just perfect with a lovely safe swimming area opposite the hotel. Very clean rooms and public areas spotless. Breakfast and Evening Buffet very good with plenty of choice. Ponta Do Sol enjoys hours of glorious sunshine and warm temperatures - we have now visited throughout various times of the... More 

Was this review helpful? Yes 2
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear guest, Thank you so much for taking your time to share your opinion about the Enotel Baía with so many other holiday makers. We were extremely pleased to read that this was your third visit and that you truly had a great time again. We hope to have the pleasure in welcoming you back in the not too distant... More 

Utrecht, The Netherlands
Level Contributor
221 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 30, 2015

All rooms face the ocean. They are also quite large and clean. Staff is friendly, wifi reasonably fast (and free). We did not use the indoor pool, simply because we didn't have the time. We had dinner there (buffet) which was okay, but not that special. Still the hotel deserves a 4 out of 5.

Was this review helpful? Yes
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, Thank you so much for sharing your opinion about the Enotel Baía with other reviewers. It was a pleasure to read your kind words and we hope to welcome you back in the near future. Best wishes, Maria Freitas Hotel Manager More 

Innsbruck, Austria
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 22, 2015

It is seldom that I review hotels (and I stay in many), however, I have just returned from a week at this hotel and it is overall probably the best hotel I have stayed in as part of a package. The staff without exception is friendly and helpful. The room was clean, large and with a sea view. Wi-Fi only... More 

Was this review helpful? Yes 1
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, Thank you so much for your kind words following your stay at the Enotel Baía. It was compensating to read your comment titled ‘One of the best hotels’. We do hope to have the pleasure of welcoming you in our Hotel in the near future. Kind regards, Maria Freitas Hotel Manager More 

Glasgow
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed March 19, 2015

This Hotel is in a wonderful part of Madeira,so peaceful and tranquil,all rooms with sea view and the staff are so obliging,nothing seems to be a problem.We booked B/B which I found very nice.We only ate in hotel one night for their buffet styled dinner,that tasted okay too...Theres a couple of really good restuarants around hotel..The area is just simply... More 

Was this review helpful? Yes
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, Thank you so much for your feedback regarding your recent stay at the Enotel Baía. It is compensating reading comments like yours, certainly a motivating factor towards maintaining our quality service standards. It will be a pleasure to have you back soon. Our best regards and once again ‘Obrigada’ for your review. Maria Freitas Hotel Manager More 

Samara, Russia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 18, 2015

In my mind, Ponta Do Sol better place in the island! If you want escape from the everyday hustle and bustle, go to the Enotel Baia! Very good and professional staff! Silence, very beautiful sea view from room and hotel restaurant. Everything is clean and noble. For lover internet, Wi Fi have only hall. Near the hotel, on the promontory... More 

Was this review helpful? Yes 1
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear Guest, We were so pleased to read your review, it is compensating reading comments like yours. We can assure you that we will always do our best to make sure that our guests have a great time with us. Thank you for your kind review and we all look forward to welcoming you back again in the near future.... More 

1 review
4 of 5 stars Reviewed February 28, 2015

We stayed here in August and were lucky with the weather which was extremely hot throughout. The room was large and spacious with a great view of the sea. There is a safe in the room and a tiny fridge, but the fridge is rather pointless because the power switches off when you leave the room! Breakfast is served in... More 

Was this review helpful? Yes
EnotelHandR, Gerente geral at Enotel Baia, responded to this review

Dear guest, Thank you for taking your time to share your opinion with other travelers following your recent stay at the Enotel Baía. Your words were much appreciated. We really hope to welcome you back in our Hotel in the near future. Best regards, Maria Freitas Hotel Manager More 

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