We have just returned from a fabulous week at the RIU Palace - should have stayed for two! Having visited Madeira previously, we were looking for plenty of rest & relaxation, preferably with sunshine - this is exactly what we got! The staff, without exception, were extremely helpful and polite. The food was most enjoyable and the cleanliness of the... more

I have only stayed in one Riu hotel before, in Bulgaria's Sunny Beach, and based on that experience and the reviews on this site I decided to stay here. I booked cheap easyjet flights and the hotel on expedia. I was not disappointed. The hotel is very classy and the food is outstanding. As everyone else says, the staff are... more

An observation. Although I did not stay at this hotel on the way back to the airport from Funchal (6 June 2008) on the Hotel pick-up bus I noticed that there was quite a lot of building work (1, 2 and 3 bedroom apartments) being carried out in the vicinity of this hotel. It also is quite away (20-25 mins)... more

We have just returned from a lovely weeks holiday ar the Riu Palace. Our thanks to all of you who sent in the previous reviews on which we based our selection. We were not disappointed, the staff, without exception, were courteous and very helpful. The hotel is in a beautiful location, it has a large pool area, no problems with... more

Stayed at Riu Palace, Madeira, first week in May. Great hotel, great staff, great location. The manager himself takes you on a tour, behind the scenes, to show you the kitchens for instance, and all the things you don't normally get to see, so they've nothing to hide. Only downside we spotted was some of the rooms on level 1200,(i.e.... more

We booked this holiday because of the consistently positive TripAdvisor reviews for the Riu Palace and we were not disappointed. The hotel is modern, tasteful and spotlessly clean. Rooms are large, beautifully furnished and well-maintained. The staff are exceptional in all areas. The dining room runs as a buffet for the most part and the food is tasty and well-presented.... more

Without repeating all that's been said we are happy to agree with the reports that made us book the Riu Palace in the first place! We loved the fact that the resort is so quiet - no interferring music around the pool, a sense of calm and peaceful relaxation. The staff make this establishment and we must epecially thank Edgar... more

I can only agree with the previous reviews of this wonderful hotel (Well done trippers) Having read the reviews we booked a week and arrived at the hotel to a super welcome at reception We were given our room but it overlooked the pool of the next door hotel A quick call to reception and we were given another room... more

First time at a RIU, the experience was excellent. Staff without exception were outstanding. Room well appointed and clean. Food plentifully with lots of choice prepared to a high standard. Restaurant well run, it was nice to sit on the terrace for breakfast. Hotel grounds clean and attractive, two pools outside, one of which is heated. Quiet location away from... more