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San Montano Resort & SPA

Certificate of Excellence
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Via Monte Vico, 80076 Lacco Ameno, Isola d'Ischia, Italy
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1 room 1 adult
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San Montano Resort & SPA
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287 Reviews from our TripAdvisor Community

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Geneva, Switzerland
Level Contributor
90 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location of the Hotel is gorgeous. Service and food in general also. We had had a two level junior suite with 2 bathrooms. There is a lot of floor space but its to no use; the groundfloor is not comfortable and you need to climb the stairs to go to the bedroom. The top floor is hot, lacks air and... More 

Helpful?
3 Thank Markus S
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear guest , a sincere thank you for the time you spent for this useful review. Even though most of your points are positive ( location, service, food) my concern is about the problem you had by the pool. As you could see being a summer hotel when the weather it's not nice we just cannot serve dinner outside. I... More 

Robbinsville, New Jersey
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

The San montano is a beautiful boutique hotel. We stayed in the sunrise room. This is the room you want if you like a nice air conditioned room. We had another room but it never got cool . The front desk was helpful with the change. The local town was very small and quiet but great for an evening stroll... More 

Helpful?
Thank flrman
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear Guest, i went through your detailed comment and I am very glad that you enjoyed the Resort as well as the island of Ischia. For us is very important to accomplish and exceed the guest's need. We strive to offer the best service possible and we also know that thanks to our guest's comment there is always room to... More 

Wales, United Kingdom
Level Contributor
177 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
5 of 5 stars Reviewed October 27, 2015

In desperate need of a good rest, we booked a break at The San Montano Hotel.Positioned on a hill on beautiful Ischia it seemed to tick all the boxes, and when we arrived we were politely greeted and offered glasses of ice cold lemonade. After that, we were shown around The Spa, then escorted to our room. The room and... More 

Helpful?
5 Thank se262014
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear guest, thanks a lot for the nice words that I will definetely share with my employees. In the meantime I really hope to see you back at our Resort to thank you personally. Grazie Maurizio Orlacchio More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 20, 2015

The hotel contacted my husband a few days before our arrival. They proposed to organise the transfer from the airport to the hotel - nice touch but beware that it is €80. (There are cheaper ways to get out there if you organise it yourself for half the price ) The transfer was smooth and safe, we were greeted by... More 

Helpful?
1 Thank frenchie1975
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear Guest, your comment has been shared with all the employees since I truly believe that the real luxury is to provide great service in a discrete manner. Let's hope to see you back at our Resort in order to make you feel the same atmosphere you enjoyed in your last stay. GRAZIE More 

Wales, United Kingdom
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed October 18, 2015

We have just returned from the lovely San Mantano Resort and Spa Hotel, Ischia. Having experienced a stressful summer due to reasons I won't go into here, we were looking for somewhere to simply relax and recharge our batteries. San Montano provided this in spades. Thank you. The service was exemplary. To a man and woman, the staff were warm,... More 

Helpful?
4 Thank marfordtravellers
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear guest, your comment is a boost of motivation . The Resort is going through a major renovation and we are extremely happy that you noticed the new updates. We still have to work hard but our goal is to improve our level of service also thanks to comments like yours. I really hope to see you back in order... More 

boston
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 9, 2015

Every single detail of this hotel/spa experience was perfect. How often can that be said? We were picked up at the port in Ischia in a beautiful blue Mercedes and driven the 20 minutes or so to the top of the mountain near the square of Lacco Ameno. We were greeted at the front desk with two glasses of lemonade... More 

Helpful?
2 Thank cdcastellani
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear Madame/Sir, I would like to thank you for the nice words that I will share with all my employees. Once again thanks a lot for your comment and I really hope you will have a chance to come back in order to show you the latest updates the Resort will go through this winter. GRAZIE. More 

Lymington, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 9, 2015

This hotel is situated at the top of a 300ft hill with fantastic island and sea views. I need not explain just how good the Spa facilities are, as Italians, Germans, Russians and a few English go for just the spa treatments ( look the resort up on Google) which although costly are very good. All 7 pools have a... More 

Helpful?
1 Thank Ray R
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear guest, is a real pleasure when our guest experience a nice staying at our Resort. On the behalf of the entire staff we thank you for the nice words and we really hope to see you back. Grazie More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 6, 2015 via mobile

We stayed here for 2 nights, and it was the best hotel we've ever stayed in. The situation is wonderful, on top of a mountain. There are 6 pools heated to various degrees. There is brilliant food for dinner served on a terrace with great views. Breakfast is a massive buffet also served outside. We had one of the cheapest... More 

Helpful?
2 Thank Henryfrank
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear Madame/Sir, I would like to thank you for the nice words that I will share with all my employees. Once again thanks a lot for your comment and I really hope you will have a chance to come back in order to show you the latest 2016 updates about San Montano Resort&Spa. More 

Jerusalem, Israel
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 2, 2015

I unfortunately only spent one night in this magnificent Hotel. The hotel is THE place for a nice SPA escape. Wonderful setting, 360 view, the hotel is on the highest point overlooking the lovely village of Lacco Ameno. The place is clean and well maintained, I loved the pools and the view from the restaurant. Professional and well groomed staff... More 

Helpful?
2 Thank thombrug64
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review
Google Translation

Gentile Ospite, nel ringraziarla per le belle parole speriamo vivamente di rivederla al San Montano Resort&Spa per un soggiorno più... More 

Lincoln
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed October 1, 2015

We booked this hotel very last minute as part of Thomson A La Carte! We have never stayed anywhere like this, it is absolutely stunning. A wonderful relaxing retreat. The staff are absolutely marvellous, they treat you as if you are their only guest, without being intrusive. We were half board and we were pleased we were as the restaurants... More 

Helpful?
3 Thank Deborah46
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review

Dear Guest, An happy guest ,after the first visit at San Montano Resort&Spa, is for all of us a great satisfaction. The season is ending in few days but I will share your comments with all my employees to prove that an attentive service is the key of succes in the hospitality business, and we strive every day to accomplish... More 

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