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Mulberry Inn and Plaza at Fort Eustis

Certificate of Excellence
16890 Warwick Blvd, Suite A, Newport News, VA 23603
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Mulberry Inn and Plaza at Fort Eustis
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Mulberry Inn and Plaza at Fort Eustis
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76 Reviews from our TripAdvisor Community

Traveler rating
    47
    17
    11
    1
    0
See reviews for
34
14
5
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Lexington, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

we booked the room for our trip to bush gardens. it is in a great location close to park.when we checked in we where welcomed by i think her name was mary. we asked about places to eat.she gave us menus of 2 different places and told us about two more.we checked out one she told us about great food.our... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After reading the reviews, we stayed at the Mulberry Inn. It is a hidden GEM just like one of the other reviewers said! The customer service was super, everything was clean and breakfast was just right. The great price made it PERFECT for our family. We didn't have time to swim in the outdoor pool but it was also very... More 

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Middletown, Delaware
Top Contributor
111 reviews 111 reviews
24 hotel reviews
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While visiting Busch Gardens in Virginia we booked a room at the Mulberry Inn. The room was very clean, modern and comfortable. The staff was very friendly and the free breakfast had a lot of good choices. I’m not sure if there is an elevator so if you don’t want to carry your luggage up a flight of stairs ask... More 

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MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Wow!! Thank you so much for your great review of our hotel. I am so glad the staff and I got to accommodate your hospitality needs, we are a great location for Busch Garden travelers. We hope to see you again on your next trip. More 

NC
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the price range, this hotel was probably the nicest I have experienced anywhere. Nothing fancy, but very clean, good repair, quiet, convenient ... and REALLY nice folks at the desk. Location right on US-60 and close to an I-64 exit make it both convenient AND hard-to-reach at rush hour.

Was this review helpful? Yes 2
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Thank you for your 5 star review, we appreciate you taking the time to write it. I am so glad we had the opportunity to serve your hospitality needs at a value seeking price. Thank you again for choosing to stay with us. See you on your next trip to Newport News/Williamsburg area. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I followed my husband while he is here at Ft. Eustis for training. Sarah Hagen (Sales Manager) helped us make our reservation, if it weren't for her this stay wouldn't have happened! She's the go to if you want to stay here! Excellent customer service excellent staff! I couldn't have picked a better place to stay! Everyone is so accommodating!

Was this review helpful? Yes 1
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

I am so glad you choose to stay with us during your husbands training. We love to serve our military families. I hope to see you again soon. Safe travels to you and your husband during his training and service. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice room and excellent amenities especially for the price. The breakfast was a full complimentary breakfast and not just the continental breakfast. They had eggs, sausage, biscuits and gravy, cereal, pastries coffee, milk and juice. I'd recommend this for anyone visiting family at Fort Eustis. Literally right down the street

Was this review helpful? Yes
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Wow! Thank you so much for the great review. I am so happy to hear when our guests have a great time staying with us. I appreciate the time you took to review us and hope to see you again on your next visit! More 

north carolina
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2015

Chose this hotel because of all the good online reviews. And I felt I should share our experience as well. From the check in to the check out, EVERYONE was super nice and accommodating. Room was clean and loved having a stove and refrig because we actually cooked breakfast in the room for our son the two mornings we were... More 

Was this review helpful? Yes 1
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

I am so glad to hear that you enjoyed your stay with us. We love to give our guests a great experience. Thank you for your review and we will see you again on your next trip to Newport News! More 

Abingdon, Maryland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 26, 2015

This is a decent place to stay if you have no other option. The staff was courteous and friendly. The rooms were clean but just average. Breakfast was good. The cardio and strength training rooms were adequate. It is not far from shops and restaurants. if you need an affordable, decent place to stay if in the area, I would... More 

Was this review helpful? Yes
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Thank you for your review I appreciate the time you took to write it. We love to hear our guests feedback. We hope to see you again. More 

Chennai
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 22, 2015

The rooms were ok, the standard budget types. It was clean. The facilities were good and had a nice large pool. The service was below par though. We requested for extra towels and toiletries multiple times both at the reception and with the cleaner but were never given till the end. Wifi was a bit sketchy with multiple device connected.... More 

Was this review helpful? Yes
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Hello- I see that you actually traveled and stayed with us more than a year ago, I apologize that you did not have a great experience. I can assure you that our staff now is at their best. We strive to give our guests the best experience that they can have while visiting us. Thank you for your review. More 

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

This place has a ton of great reviews, but I was still skeptical due to it not being a Name brand hotel (holiday inn, Hilton, Comfort, etc..) . To my great surprise the reviews are on point. This place is just as nice as any of the brands I have stayed in. I was in the Plaza building and it... More 

Was this review helpful? Yes 1
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