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Mulberry Inn and Plaza at Fort Eustis

2.0 of 5 16890 Warwick Blvd, Newport News, VA 23603
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Mulberry Inn and Plaza at Fort Eustis
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Mulberry Inn and Plaza at Fort Eustis
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59 reviews from our community

Traveler rating
    36
    14
    8
    1
    0
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25
10
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cary, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Family and I just love this place, the kids have a great time in the game and theatre room, I love the strength training room. This hotel is such a warm welcoming place, I hear big things are in the pipeline for this hotel. We are guests for life I couldn't ask for better service and quality for a budget... More 

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Fayetteville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everytime I come to Newport News I choose to stay at the Mulberry Inn, just because it feels like Im coming home. Ms. Phillips and her staff are so wonderful to their guests everyone feels like family. I was recently here over Christmas and the GM was on property greeting guests at the morning breakfast. Was just wonderful. I recommend... More 

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Saint Francisville, Louisiana
1 review
5 of 5 stars Reviewed December 1, 2014

This hotel was way beyond my expectations even after seeing the reviews on here. It mere minutes from the gates of base, convientent to get to places to eat and vist. The rooms were exceptionally clean, and the bonus of the workout rooms ( they have both weight training and cardio room.) The staff was very nice and friendly and... More 

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Lexington Park, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

Outside of check-in issues, I thoroughly enjoyed my stay at the Mulberry Inn. When I checked in, I was given the key to a room that someone else was occupying. Ooops. Sorry to interrupt. Then, I was told my new room was XXX, when it was actually the room across the hall from it. However, the room was excellent for... More 

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Allentown, Pennsylvania
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 3, 2014

I rate hotels for the quality of service, cleanliness, and amenities expected for the star rating and price. A 2 star hotel can easily get a 5 star satisfactory rating from me if it met the expectations of its class. I state this because I was confused by the seemingly very satisfied guests of this hotel that rated their satisfactory... More 

Was this review helpful? Yes 1
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

I appreciate the time you took to review our property, we value our guests' voice above all others. To address the issues you mentioned, I do apologize for the inconvenience of the keys not working. Our property is currently under going a entire new key system installation and we are having a few problems but all will be fixed when... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 2, 2014

Wonderful place to stay! Clean updated rooms. Very family friendly. Had a room with 2 beds, mini refrig and microwave for $62.56. That price included my AARP discount and tax. Great breakfast bar! Eggs, sausage, gravy, dry and hot cereal, bagels, muffins, waffles, toast... Definitely not your cheap continental breakfast! Will stay here for all my Williamsburg, VA visits. (Pool,... More 

Was this review helpful? Yes
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Thank you so much for your review, my staff and I are so glad your enjoyed our property. Making our guests happy is our number one goal. We look forward to your next visit. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014 via mobile

Would definitely stay there again. Friendly staff, comfortable beds. Clean. Good free breakfast. Great value. Right up there with the 4 star motels. My experience in a big name hotel immediately following on the next night was about 1/2 as satisfactory and much more costly

Was this review helpful? Yes 1
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Why 2 star - great question :) We have asked that ourselves often. Even though we are rated a 2 star hotel we strive to provide a 5 star service and product. I am happy that you took the time to review us and I truly thank you for that. I will pass along your kind words of appreciation to... More 

Bristow
Top Contributor
66 reviews 66 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 10, 2014

Based on the ratings of this hotel, I expected a lot more than I received. However, it's categorized as a two-star hotel, and if I look at it in that light, it exceeded my expectations. The room we received was a good size, the bathrooms were recently remodeled and nicely done with granite-looking counter tops. The bathtub creaked when you... More 

Was this review helpful? Yes
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Thank you for your review, my staff and I appreciate your feedback. We hope to see you again on your next journey through Newport News. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014 via mobile

A young lady at the front desk, named Bobbi, went above and beyond to make my stay even better. I arrived overnight and she made sure I was set for a late wake up call. She asked all the right questions to make sure I was OK. It was more than a transaction, she made me feel welcome. I will... More 

Was this review helpful? Yes 1
Castorland, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

We recently visited our Granddaughter at Fort Eustis military base. After checking reviews of motels in the area, we decided to stay at the Mulberry Inn. We really made the best choice! This Inn is conveniently located - very close to the base. We asked for a smoke-free room and it was perfect! No smoke odors, and no floral scents... More 

Was this review helpful? Yes 1
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

My staff and I appreciate your 5 star review, thank you so much for choosing us to take care of your hospitality needs. We hold our heads high and take pride in our hotel and service. I thank you again for taking the time and writing a review. I sincerely hope to see you again on your next visit. More 

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Additional Information about Mulberry Inn and Plaza at Fort Eustis

Address: 16890 Warwick Blvd, Newport News, VA 23603
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mulberry Inn and Plaza at Fort Eustis 2*
Number of rooms: 158
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Hotel Style:
#1 Best Value Hotel in Newport News
#4 Family Hotel in Newport News

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