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Mulberry Inn and Plaza at Fort Eustis

Certificate of Excellence
16890 Warwick Blvd, Suite A, Newport News, VA 23603
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1 room 1 guest
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Mulberry Inn and Plaza at Fort Eustis
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115 Reviews from our TripAdvisor Community

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Traveler rating
    56
    29
    20
    7
    3
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56
21
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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rotterdam
Level Contributor
88 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rooms are quite big. As somebody else said it has got a damp feeling. The carpet feels like it is damp. We used the pool and the water was nice and warm and you could use their pool towels. There a plenty of restaurants in the area to go and eat.

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Cumberland, Maryland
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Great quite place to stay with children! Staff was wonderful and nice and couldn't beat the price and so close to all local tourist attractions. FREE Wonderful breakfast was also a definite perk, saved lots of money by just eating there. Rooms were just a typical room but nice fridge and microwave, It would of been nice to have a... More 

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Columbus, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

We were going to Virginia to pick up our son from the Coast Guard Training Center and decided to go a few days early for a short vacation. We just wanted a nice hotel room at a good price since we were only going to be there to sleep and shower. The staff was nice. The room was clean and... More 

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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Our family cut its stay a day early due to the poor condition of this property. Room was musty smelling and floors felt moist. Rooms are old, cramped and outdated. Blood stain on our shower curtain. Beds were uncomfortable. No ice machines in separate buildings, you must walk to main lobby building through parking lot to get ice. We experienced... More 

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Mildenhall, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check-in was not great. We were given the wrong room and after 'negotiating' with the lady at check-in that night and the following morning with the manager, we were moved and refunded for part of our first night. The breakfast is awful and the staff are miserable. The rooms are dark,dingy and damp. A couple of the light bulbs were... More 

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MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

I read this review to my entire staff and I have to say they got a laugh out of it. To say my staff is miserable is an insult. I have a happy, hardworking team who strive to please each and everyone of our guests. I do apologize for the room mixup but glad we could accommodate you and give... More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I checked Trip advisor before booking the room for this place. I was presently surprised, the staff was friendly. We stayed on the 4th floor and the room was great. Clean, comfortable beds and the bathroom was great. Even though there were kids around we couldn't hear them. Free breakfast in the morning in the main building. I enjoyed the... More 

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Cary, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here multiple times during the past 3 yrs. My wife's family lives in area. This last time was the busiest we have ever seen this place and when I say busy I mean busy. People everywhere, crowds for breakfast, pool towels running low, but what is can say is that people tend to only post negative reviews but... More 

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Arlington, Virginia, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can assure you the people that are giving this 4 and 5 stars stayed at the nicer of the two hotels. The mulberry inn bought the hotel next door, which was a Holiday Inn Express, and went out of business. The Holiday Inn side of this hotel is very nice, with down comforters, down pillows, flat screen HDTVs, and... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Buildings are outdated. Carpet in hallways are dirty and torn. The building behind the main building stinks and one time smelled like pot. The last time I stayed there was a dog that constantly barked and when I talked to the front desk, they seemed clueless about the dog. I stay here every month because of being in the military... More 

Was this review helpful? Yes 1
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Thanks for taking the time to review our property, I am sorry that your last stay wasn't as pleasant as the many before. Our property will be updated in the next coming year and with the amount of traffic we have had this busy summer season our carpet has taken a beating, but with any property we are having it... More 

Colmberg, Bayern, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great place to explore Newport News, Hampton, Williamsburg, and Yorktown, on a budget. Also, perfect to stay while going from and/or to the beach. Excellent service and very professional staff. Best characteristics are clean, affordable, with a great location. The reason why I rated 3stars is because it doesn't have a decent restaurant at walking distance. In addition, one of... More 

Was this review helpful? Yes
MandyPhillips151, General Manager at Mulberry Inn and Plaza at Fort Eustis, responded to this review

Thank you very much for your wonderful review of our property. We are a great location for exploring the Historical triangle or the peninsula beaches. We appreciate your business and hope to see you again on your next trip to Newport News. More 

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