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Jameson Inn & Suites

21 Old Oyster Point Rd., Newport News, VA 23602 (Formerly Sleep Inn & Suites)
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125 Reviews from our TripAdvisor Community

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Traveler rating
    39
    37
    19
    11
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15
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (29)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (24)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here recently for a week the front desk staff is great!! Great housekeeping,rooms are spacious, they have a good continental breakfast which is a plus for me & my family.. Also we booked this place because of the prices & pool.. would definitely come back

Was this review helpful? Yes 2
Stephens City, Virginia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 3, 2015

Nice hotel. The pool was clean. The hot tub was clean. Our room was clean. The shower was different, but it did its job. The breakfast included waffles, sausage gravy and biscuits. Eggs, beagles, poppy seed cupcakes, apples and oranges, coffee, tea, and milk. Also, there was raisin brand and frosted corn flakes dry cereal. The location of this hotel... More 

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. It gives us insight on things to keep and what to work on! It is definitely appreciated. We look forward to accommodating you in the future. More 

2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2015

My family and I stayed here at this hotel for 2 nights. Booked it the day of the stay. From the start had nothing but great service. I enjoyed my stay. I was a bit worried after seeing the reviews and pictures on here but it turned out good on my part. Staff helped me and answered all my questions... More 

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

We apologize for this inconvenience. It is completely understandable the frustration you experienced finding the hotel you booked to be closed. After being here for 8 years this completely caught us by surprise, it was completely unforeseen. We were unable to see some of our newer reservations and due to sitting in a car to greet guest in person devises... More 

Franklin, New Hampshire
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 24, 2015

My family and I booked back in November for our trip. When we got here we learned that the hotel was closed and had no power all week. Meaning no heat etc. The manager told us that everything would be up and running by 5 pm. We were not waiting to find that the amenities were not available. This company... More 

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

We do apologize for this inconvenience. We completely understand the frustration coming to the hotel you made reservations with to find it closed. This completely caught us by surprise as well. Please contact me at newportnews.va@jamesoninns.com to discuss this further. We would like to make this up to you in any way possible. We did contact the bulk of our... More 

1 review
5 of 5 stars Reviewed January 5, 2015

Thank you so very much for the immediate accommodations. Having a friend who is a truck driver, they can only guesstimate their arrival in a particular city. Thanks to the quick response, I was able to find a clean room, easily accessible to the interstate, helpful, knowledgeable staff, perfect amenities and reasonable priced. No doubt, I will be returning.

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to write a review we definitely appreciate the kind words. We look forward to accommodating you in the future. More 

Augusta, Georgia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed here because it is a pet-friendly hotel. Perhaps because we were in a pet-friendly room, it was sadly in need of renovation. The tub was rusted and stained. The easy chair was stained and the carpet was worn. The entry lock on the outside door near our room was inoperable, which meant we had to circle the hotel... More 

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to write a review this allows us the opportunity to correct any issues we have at the hotel and will correct any furniture issues we have. Your room being a pet-friendly room does not allow us to rent you a room with any stains. This is not the normal practice and we do consider... More 

Cleveland, Tennessee
Top Contributor
60 reviews 60 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed here Christmas night and two nights after. The staff was extremely friendly! The rooms are nice, breakfast was really good. I was really impressed!! It was well worth the money we spent to stay here! I have no complaints!

Was this review helpful? Yes 2
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for such a great review! We appreciate the time you took to write us to let us know us how our guest view our hotel. More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2014

What a great find!! We were greeted by friendly staff upon arrival and the "special" requests I had made when I made the reservation were honored with no problems. Our room was clean room and spacious. Add free breakfast, a greal location AND reasonable rates! You just don't get any better than that!!

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking time to write us such a wonderful review. We look forward to accommodating you again. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

My son and I drove up on the weekend of the 18th for Howl-O-Scream. I did a great deal of research before booking and decided on this place from the reviews and location. We were not disappointed. We arrived for check-in at 11:15 PM and were greeted by a very friendly and cheerful front desk. The person covering the desk... More 

Was this review helpful? Yes 2
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you an awesome review. Those authorizations are somewhat tricky for travelers we are very pleased yours came off so swiftly. Our front desk staff loves to let our guest know of all the good eats in the Newport News area. Thank you for staying and taking the time to write such a delightful review. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

I have stayed at this hotel on several occasions. It's wonderfully priced, and they have excellent staff here. The hotel offers complimentary breakfast, a pool as well as a Jacuzzi to go relax in. The room we've been in has an extremely comfortable King size bed and a very nice flat screen TV. The rooms are good size in comparison... More 

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for a wonderful review. We look forward to accommodating you on you next visit! We also appreciate the time you took from your day to write us a review. More 

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