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Jameson Inn & Suites

21 Old Oyster Point Rd., Newport News, VA 23602 (Formerly Sleep Inn & Suites)
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1 room 1 guest
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Jameson Inn & Suites
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132 Reviews from our TripAdvisor Community

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Traveler rating
    40
    40
    21
    11
    20
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44
32
15
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Mt. Pleasant, SC
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is the pits! When we checked in the desk attendant was in the next room yelling at someone and let the "F" bomb go. We should have left. We decided to stay and were booked into a king room. The AC was very noisy and the air was musty. We should have left. The place is just old... More 

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to write a review. Of course as people say this will help us in the future, we would have been excited to get it right the first time! Our sincerest apologies for the issues with the air conditioning unit are currently being addressed. As for the "f bomb" we will need further information to... More 

Kill Devil Hills, North Carolina
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was just ok and the room accommodated us well . We almost always try to book a place that serves hot breakfast . Which this place does but it's not good . Lots if less than great hotels are advertising hot breakfast , but its really hit and miss . Here they had those round frozen egg paties... More 

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time write a review. We appreciate the good points and also strive to do better on the breakfast issues you addressed. We do not have a kitchen to cook eggs as you see all items were heat and go, so scrambled eggs would not be easy for us. But thank you for your helpful tips... More 

Mansfield Center, Connecticut
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I expected more from this hotel. What I got was fair for the price I guess, but I wouldn't have stayed here if it were not for the positive reviews. I wasn't expecting a 5 star hotel for the price, but the place definitely needs some updating. The friendly staff accommodated my request for an early check in which was... More 

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

We appreciate your time to write about your experience staying with us. We definitely strive to be better than just okay, so thank you for letting us know what we can improve and what our strengths are as well. The next time you come to Newport News hopefully you will give us another chance to WOW you. More 

1 review
5 of 5 stars Reviewed July 21, 2015

Very affordable hotel, stayed for 3 nights. The room was clean and had a fridge and a microwave. The pool was nice. The staff was very friendly. The breakfast had limited choices but had the basic fresh fruit waffles eggs and bacon. The bathroom was nice, very clean and well kept. Would definitely recommend and would stay there again.

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for staying with us we appreciate hearing the positive things you enjoyed about our hotel. More 

1 review
4 of 5 stars Reviewed July 12, 2015

The room was excellent for the price, very clean and very courteous staff. Only issue stayed on bottom floor and very noisy children above. Next time will request upper room. Other than that very excellent stay wished we could have stayed longer.

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to let us know our strong points. We appreciate knowing what we got right and what to improve on. Yes we are a host hotel for families, basketball teams and kids love it here with the indoor pool so they indeed get a little excited. Hope to see you next time you are in... More 

Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2015

Note that this hotel is in a very small town, and is very inexpensive!! Given those parameters, it is a great value for the money, and a fine place to stay. The staff is exceptional! They all go above and beyond to make visitors comfortable and that makes all the difference. The hotel is clean, there is a complimentary breakfast... More 

Was this review helpful? Yes
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for writing a review we appreciate the kind words and also words of encouragement on things we can do better. We definitely strive to make each stay a perfect stay keeping our prices within reason for our wonderful family and business travelers. More 

Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

Great location, nice area, near mall and restaurants, just off the interstate. Luxury hotel...no, but my rooms was reasonably clean, basic breakfast was included, the staff (desk and cleaning) were very friendly and accommodating, and although I didn't use it, there was a salt water indoor pool. I got my best price (and a good explanation of the cancellation policy)... More 

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to review our hotel publicly. We appreciate the kind remarks and appreciate the ideas on how to make it better. We look forward to accommodating you on your next stay to Newport News. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

Stayed here recently for a week the front desk staff is great!! Great housekeeping,rooms are spacious, they have a good continental breakfast which is a plus for me & my family.. Also we booked this place because of the prices & pool.. would definitely come back

Was this review helpful? Yes 2
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time out of your day to write such a wonderful review. We appreciate them all. More 

Stephens City, Virginia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 3, 2015

Nice hotel. The pool was clean. The hot tub was clean. Our room was clean. The shower was different, but it did its job. The breakfast included waffles, sausage gravy and biscuits. Eggs, beagles, poppy seed cupcakes, apples and oranges, coffee, tea, and milk. Also, there was raisin brand and frosted corn flakes dry cereal. The location of this hotel... More 

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. It gives us insight on things to keep and what to work on! It is definitely appreciated. We look forward to accommodating you in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 23, 2015

My family and I stayed here at this hotel for 2 nights. Booked it the day of the stay. From the start had nothing but great service. I enjoyed my stay. I was a bit worried after seeing the reviews and pictures on here but it turned out good on my part. Staff helped me and answered all my questions... More 

Was this review helpful? Yes 1
Jameson757, General Manager at Jameson Inn & Suites, responded to this review

We apologize for this inconvenience. It is completely understandable the frustration you experienced finding the hotel you booked to be closed. After being here for 8 years this completely caught us by surprise, it was completely unforeseen. We were unable to see some of our newer reservations and due to sitting in a car to greet guest in person devises... More 

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