We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Airport

Certificate of Excellence
Hotel website
Hotel deals
12570 Jefferson Ave, Newport News, VA 23602
Special Offer
Choice Privileges Points
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Comfort Suites Airport
View Map
Add Photo Write a Review

174 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Wilmington, Delaware
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed November 16, 2015 via mobile

As I read the reviews I am amazed. Yes the hotel was quiet and the rooms are spacious but that is my compliments end. The first room that that I was checked into had dead bugs on the walls. When I got out of the shower there was a roach crawling across the floor. I complained to the front desk... More 

Helpful?
Thank southerncalla
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you very much for your valuable feedback. Please accept my sincerest apologies on behalf of my entire team regarding your less than perfect stay with us. We use all reviews, good and constructive criticisms, for on going training and recognition with our staff. Since your stay in October, we have begun our deep cleaning and preventative maintenance regiment for... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2015

This is a great choice when looking around the Williamsburg/Busch Gardens area. A short drive (25 minutes to Busch Gardens), away from the crowds, and super convenient. There is a Red Lobster and Olive Garden that you can walk to. Directly in front of the hotel is a stop light, which takes you straight to Chili's, Smokey Bones, and other... More 

Helpful?
Thank Dawn H
Abel C, Manager at Comfort Suites Airport, responded to this review

We are very happy to hear that chose to stay with us at the Comfort Suites Airport! We are very fortunate to be an excellent location between Williamsburg and Virginia Beach with several great restaurants and shopping options within just minutes of us. We are in the process of trying to re-vamp our breakfast. Again, thank you for your kind... More 

Itta Bena, Mississippi
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 8, 2015 via mobile

I stayed at this hotel November 6 & 7th in room 431. The hotel is in an EXCELLENT location. Literally at the end of the hotel parking lot is a Red Lobster resturant to your right and an Olive Garden to your left. Across the street is a shopping area with stores such as ROSS and T J MAXX. Also,... More 

Helpful?
Thank PWASH1908
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you very much for your valuable feedback! We are very happy to hear that the location of our property as well as the friendliness of Sarah and Lee at the front desk exceeded your expectations. We are currently in the process of shampooing our carpets as well as deep cleaning and preventative maintenance in all rooms which will take... More 

Bel Air, Maryland
1 review
5 of 5 stars Reviewed November 3, 2015

I frequently travel to Newport News and always stay at this hotel. The staff is extremely nice, easy to make reservations,good complimentary breakfast, gym is better than most hotels i've been in. Overall a great hotel at a good price.

Helpful?
Thank DM1115
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you so much for your kind words! I am always pleased to hear when our staff's hospitality makes an impression on our loyal guests. Sarah is a wonderful addition to our team and I will make sure to share your comments with her. We look forward to your next visit. More 

Orlando, Florida
1 review
5 of 5 stars Reviewed October 29, 2015

I stay at this hotel very often, around 30+ nights a year. The front desk clerk Sarah is the most friendliest person I have meet with at this hotel. She always remembers me and is always friendly to me. I sometimes have issues with my room and she always makes sure to resolve it in a timely manor.

Helpful?
Thank Gurjeet H
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you very much for your valuable feedback! We also greatly appreciate your loyalty to us. Sarah is a valuable team member and I will make sure to share your kind words regarding her. Thank you again, and do not hesitate to let us know if we can do anything else to make your stays more enjoyable. More 

Clinton, Ohio
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

We stayed for 2 nights and used the pool. The pool was a little cold but the weather had just changes and they just needed to adjust the temperature. Room was large and clean. Nice bath area. Good neighborhood.

Helpful?
Thank PlayamanOhio
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to share your valuable feedback with us! We use these reviews for on going training and positive reinforcement with our staff. We recently replaced the pool heater and invite you back to enjoy a much warmer pool experience :). Thank you again for your kind words and we look forward to seeing you again. More 

Clinton, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Room was more than adequate. We stayed for the weekend to visit my son at Fort Eustis which was a great location. 10 minutes from base and lots to do in the area. Indoor swimming pool was very clean but rather cold. Free breakfast offered many great choices which was more cold than got options. You can walk to Red... More 

Helpful?
Thank MexicoLoverx10
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you for your valuable feedback! We are extremely glad you chose to stay with us on your recent trip to visit your son at Ft. Eustis. We are also happy to hear that your room was more than comfortable for you. We have recently replace the heater for the pool so the next time you visit your son, the... More 

1 review
5 of 5 stars Reviewed October 12, 2015

My mother and I stayed at Comfort Suites while my father was having a procedure at a nearby hospital. There were some complications, and what was supposed to be a 2 night stay turned into 6 nights. Cynthia at the front desk was so wonderfully helpful, keeping us in the same room even though we checked out a couple of... More 

Helpful?
Thank clbooth
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you for such kind words. I am very pleased to hear that Cynthia, along with the entire staff was able to exceed your expectations. Cynthia is an extremely valuable asset to our team. Thank you very much for recognizing her. Rest assured that I will share your review with the entire staff along with my gratitude for a job... More 

Colorado Springs, Colorado
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed September 14, 2015 via mobile

We spent 6 nights at the Comfort Suites in Newport News. Overall stay was pleasant. Staff was courteous. Breakfast was average limited selection. Room was clean some minor issues. We saw a few ants in room. Otherwise it was a good stay, out second time staying at this hotel.

Helpful?
Thank danherod
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your feedback with us. Please accept my sincerest apologies for the few ants that you encountered. Unfortunately being close to the wooded area in the back, they are around. We do our best to minimize the intrusion with a monthly service. I will share your comments with the entire staff along with my gratitude for making... More 

Elizabeth City, North Carolina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 9, 2015

Stayed here overnight while family member in nearby hospital - rec'd hospital discount. Staff very courteous and friendly - even asked about my relative the next a.m. The room was spacious, clean, comfortable. Ice cold a/c, quiet, nice amenities. Great restaurants next door. Would definitely stay here again.

Helpful?
Thank 16DeeB4
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you very much for your kind words! Our entire team is working diligently on getting "back to the basics" when it comes to exceeding our guest's expectations. I am very happy to hear when we succeed. More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Newport News hotels
1.3 mi away
Courtyard by Marriott Newport News Airport
1.6 mi away
Hampton Inn & Suites Newport News (Oyster Point)
1.4 mi away
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
#9 of 40 in Newport News
4.0 of 5 stars 162 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Hampton Inn Newport News-Yorktown
2.7 mi away
Hilton Garden Inn Newport News
Hilton Garden Inn Newport News
#3 of 40 in Newport News
4.5 of 5 stars 348 reviews
1.7 mi away
BEST WESTERN PLUS Newport News Inn & Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay