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BEST WESTERN PLUS Newport News Inn & Suites

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500 Operations Drive, Newport News, VA 23602
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BEST WESTERN PLUS Newport News Inn & Suites
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229 Reviews from our TripAdvisor Community

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Traveler rating
    97
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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    (64)
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Grifton, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Location was great. We were surrounded by various malls, shopping centers, great restaurants. Bed was very comfortable and room was neat and clean.I would definitely stay again.The breakfast was adequate but it would have been great to have meat on the menu. I am used to the Best Western hotels having meat on the breakfast menu.

Review collected in partnership with Best Western

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North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I will never, never stay at another Best Western. I cannot adequately express my level of disgust. It was filthy. Dried boogers and snot on bathroom wall by the toilet, dried fluid if some sort on wall by the toilet, some sort of dried fluid on wall by desk (looked like at one time there was a trash can in... More 

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Clinton, MD
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice, Clean, Close to restaurants and shopping. Easy access to events in Hampton Roads area. Only thing is breakfast area a little small, need to add some hashbrowns to it. Pancake maker is good idea, but the they batter they used sucks.

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Canton, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We travel with a large group (10 people ages range from 62 to 18months). The staff was awesome, the room was big enough for no kid fighting, and breakfast was perfect for a day of travel. They allowed us to utilize the dining room space for our supper so we could all sit together. We will be back next year!

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Waco, Texas, Usa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a business traveler this BW was perfect for my trip to NPN area price was right hotel was very clean good parking and best of all the internet worked great. Rooms were large and very clean the entire staff was pleasant to deal with I would stay here again on my next trip to the area

Review collected in partnership with Best Western

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Alexandria, Virginia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Finding it was an accomplishment but the location is quiet and close to Costco and other stores if you want to shop. The facility is worn and tired, but adequate and cheap. Decent staff and helpful desk clerk. Bed was comfy but pillows are foam; we brought our own. Bathroom rather confined, dark, and spooky. However, plenty of hot water... More 

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North Potomac, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was not cleaned properly actually not sure if it was clean at all. Pillows on bed in a big pile, (4) with not pillow cases, (1) was stained with who knows what. Tried to get extra lining for pull out not given the right sheets, had to return to desk. Had to go back to exchange filthy pillow. Really... More 

Review collected in partnership with Best Western

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Jacksonville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I specifically requested a non-smokers room and was give a smoky smelling room. The hotel was booked, so I wasn't offered another room. This totally ruined my stay. However, the front desk staff were polite and welcoming.

Review collected in partnership with Best Western

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Level Contributor
1 review
4 of 5 stars Reviewed May 29, 2015

My room was comfortable and clean. We got a mini suite so that we would all be comfortable. The pool had just opened and that was a plus as we had a tired child with us. Check in was not a problem. The staff were not overly friendly but were polite. The breakfast room is quite small and there were... More 

Review collected in partnership with Best Western

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Staff was very nice, room was spacious and very clean. Pool was a big hit with the kids after a long day of traveling. Definitely would stay again if in the area! Located close to restaurants for convenience.

Was this review helpful? Yes 1
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