We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 37 Newport News hotels

BEST WESTERN PLUS Newport News Inn & Suites

2.5 of 5 Hotel   |   500 Operations Drive, Newport News, VA 23602
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Newport News Inn & Suites to your Saves list
BEST WESTERN PLUS Newport News Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #12 of 37 hotels in Newport News
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
dixiedreams Maryland
  • Overview
  • Reviews (155)
  • Photos (55)
  • Amenities
  • Q&A
  • Room tips (24)
  • Location
  • More
Write a Review

155 people have reviewed this hotel

Traveler rating
    67
    38
    21
    14
    15
See reviews for
65
34
11
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Seattle, United States
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Pros: Nice courteous front desk staff, location met our needs, walking distance to some nearby restaurants and department stores. A/C units worked well, kept rooms very cool. Cons: Our executive suite, while large, was mostly useless space, not well thought out or appointed. In some places the carpet was coming up. The furniture looked like it was bought at a... More

Was this review helpful? Yes
Maryland
Contributor
18 reviews 18 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Clean, spacious room with separate seating area. Good location. Cons: Pool not properly maintained (was a murky, milky greenish color). Were told there was algae growing & pool needed vacuuming out. The next day it looked only slightly better and we weren't comfortable swimming in it, much to our children's disappointment. Never saw anyone using the pool during our... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was generally a nice hotel to stay in. Our room was the last non-smoking room and the smell was detectable from pour room. The room itself was clean and the kids loved the swimming pool and hot tub. The complementary breakfast was great though the only drawback was the sitting area was rather small and people had to... More

Was this review helpful? Yes
Las Vegas, Nevada
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel in a good location, and the front desk staff was very helpful . We checked in on very short notice and were given a nice room on the ground floor, which was very convenient for us. Would recommend this hotel.

Was this review helpful? Yes
stafford, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a swim meet. We weren't in the room too much, but it worked. The room was clean and roomy enough for two adults and three kids. The kids loved the pool and hot tub. The hotel did have a smoke smell in the hall, but it was clean. The breakfast worked in a pinch, but not many... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Stephens City
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our visit was for 5 nights and the atmosphere here was excellent, the room was very clean, the outdoor pool was awesome and the staff was very helpful and friendly. I will definitely stay here in my future visits.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

By far top quality in every aspect. Rooms were so clean. Staff was pleasant. Located by many restaurants. Everyone went out of their way to make sure we were satisfied. The entire presentation of the motel was outstanding.

Review collected in partnership with Best Western

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

This BEST WESTERN is a wonderful place to stay. It is a convenient location. The rooms is clean and comfortable. The breakfast had sausages,eggs and an assortment of fruit and breads. The outdoor pool was a PLUS.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago

Staff: Had to get front desk attendant back inside from her smoke breaks every time my family needed to check in or to replace missing items. No offer to get a new room or to send staff to fix the rooms issues. No sense of urgency at all. On check out, no "how was your stay?" Apparently they didn't want... More

Was this review helpful? Yes
dhrumit, Manager at BEST WESTERN PLUS Newport News Inn & Suites, responded to this review

Thank you for taking the time and writing a review in regards to your recent stay at the Bestwestern NewportNews, I am sorry that you did not like the accommodations for your family's stay. Clearly we were not performing to our usual standards that morning, and for that I sincerely apologize. I have reviewed your feedback in detail with our... More

Belmont, New Hampshire
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

My husband and i arrived from NH early and the man at the desk told us to leave and they would call us when thr room was ready. Even though our reservation said 2 they told us not before 3. They also did not say why dont you wait here. I do not know the area and we had already... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Newport News Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Newport News Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Newport News Inn & Suites

Address: 500 Operations Drive, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Newport News Inn & Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Travelocity, Tingo, Hotels.com, getaroom.com, Cheap Tickets, BookingOdigeoWL, Venere, Agoda and Otel so you can book your BEST WESTERN PLUS Newport News Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Newport News
Newport News Best Western

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Room/suite (10)
Viewed
Bathroom (7)
Viewed
View from room (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (12)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Newport News #9 Business Hotel in Newport News
Hotel Class
Number of rooms
65

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer