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All 37 Newport News hotels

BEST WESTERN PLUS Newport News Inn & Suites

2.5 of 5 Hotel   |   500 Operations Drive, Newport News, VA 23602
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69%
Ranked #12 of 37 hotels in Newport News
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
tonnygatch .
  • Overview
  • Reviews (153)
  • Photos (55)
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  • Room tips (23)
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153 people have reviewed this hotel

Traveler rating
    67
    38
    20
    13
    15
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63
34
11
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel was generally a nice hotel to stay in. Our room was the last non-smoking room and the smell was detectable from pour room. The room itself was clean and the kids loved the swimming pool and hot tub. The complementary breakfast was great though the only drawback was the sitting area was rather small and people had to... More

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Las Vegas, Nevada
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a lovely hotel in a good location, and the front desk staff was very helpful . We checked in on very short notice and were given a nice room on the ground floor, which was very convenient for us. Would recommend this hotel.

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stafford, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for a swim meet. We weren't in the room too much, but it worked. The room was clean and roomy enough for two adults and three kids. The kids loved the pool and hot tub. The hotel did have a smoke smell in the hall, but it was clean. The breakfast worked in a pinch, but not many... More

Review collected in partnership with Best Western

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Stephens City
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our visit was for 5 nights and the atmosphere here was excellent, the room was very clean, the outdoor pool was awesome and the staff was very helpful and friendly. I will definitely stay here in my future visits.

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1 review
5 of 5 stars Reviewed 1 week ago

By far top quality in every aspect. Rooms were so clean. Staff was pleasant. Located by many restaurants. Everyone went out of their way to make sure we were satisfied. The entire presentation of the motel was outstanding.

Review collected in partnership with Best Western

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

This BEST WESTERN is a wonderful place to stay. It is a convenient location. The rooms is clean and comfortable. The breakfast had sausages,eggs and an assortment of fruit and breads. The outdoor pool was a PLUS.

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1 review
1 of 5 stars Reviewed 2 weeks ago

Staff: Had to get front desk attendant back inside from her smoke breaks every time my family needed to check in or to replace missing items. No offer to get a new room or to send staff to fix the rooms issues. No sense of urgency at all. On check out, no "how was your stay?" Apparently they didn't want... More

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Belmont, New Hampshire
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

My husband and i arrived from NH early and the man at the desk told us to leave and they would call us when thr room was ready. Even though our reservation said 2 they told us not before 3. They also did not say why dont you wait here. I do not know the area and we had already... More

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Lexington Park
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I have been a Best Western rewards member for several years. Almost all of my reviews have been positive. Unfortunately, I am unable to provide a positive review for this hotel. First, I will address the safety issues and concerns. The peep hole was shattered from the inside inhibiting any sight to the outside without opening the door. The bath... More

Review collected in partnership with Best Western

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Phoenix
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a large motel room which was clean and quiet. Though it was advertized to have a guest washing machine and newspapers, it had neither. We stayed at this motel at the beginning as well as at the end of the trip. Both times there were things either in the room or in the hotel in need of repair..... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Newport News Inn & Suites

Address: 500 Operations Drive, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Newport News Inn & Suites 2.5*
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Also Known As:
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Newport News
Newport News Best Western

55 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Newport News #9 Business Hotel in Newport News
Hotel Class
Number of rooms
65

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