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Marriott Newport News at City Center

3.5 of 5 740 Town Center Dr, Newport News, VA 23606
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Certificate of Excellence 2014
Marriott Newport News at City Center
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Marriott Newport News at City Center
Marriott Newport News at City Center
Marriott Newport News at City Center
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlantic, Virginia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Within walking distance and in view of downtown fountain. The rooms are impeccable. The staff friendly and accommodating. This hotel has fantastic amenities. I doubt you could find a better stay in the Newport New area.

Was this review helpful? Yes 1
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

Cyndy C On behalf of the entire Newport News Marriott team, thank you for the positive comments you have shared. We are so pleased to hear about your wonderful stay with us! We look forward to serving you again soon. More 

Abingdon, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved almost everything about this hotel. Rooms were very nice and clean..we had an awesome view of the fountain in city center. The bell boy who helped us to our room, Dylan, was so kind and helpful. He was the first person from the hotel that I talked to, since my husband checked us in, and he left me with... More 

Was this review helpful? Yes 1
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

We are excited to hear that we were able to meet and exceed your expectations during your visit with us at the Newport News Marriott. We will share and celebrate your comments with our team. We look forward to serving you again soon. More 

Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Have now stayed in this hotel on two separate occasions while visiting the area, and it is very well run. Rooms are clean and the staff is prompt in answering any questions, and resolving problems. I ordered room service for breakfasts and dinner. Both meals were good, service was fast, prices were reasonable. Wish this location had pay per view... More 

Was this review helpful? Yes 1
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

Thank you for taking the time to provide us with your feedback concerning your stays at the Newport News Marriott at City Center. I was pleased to hear that you found the rooms to be clean, the service to be great and the room service meals to be to your liking. Thank you for the feedback concerning the television channel... More 

USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During the week of Thanksgiving last year, I was finally able to stay at the Newport News Marriott at City Center, due to a great rate. This is by far the best Marriott hotel in Newport News, with a fantastic view of the fountain, if you get the right room. During check in on Sunday afternoon, the manager there (sorry... More 

Was this review helpful? Yes 1
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

It is wonderful that you finally had an opportunity to stay with us and your stay was worth the wait. I am glad that you found the Newport News Marriott at City Center to be the "Best Hotel in Newport News." We pride ourselves on living up to this reputation and was glad to hear that you found this to... More 

Maryland
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at this Marriott while in Newport News on business. This is a very clean hotel with polite, friendly staff and a close proximity to food and shopping. The view of the fountain from the room I was in was great. The wings from the restaurant in the hotel are outstanding and I would recommend them for a nice snack.... More 

Was this review helpful? Yes 2
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

Thank you for providing us with your comments concerning your stay at the Newport News Marriott at City Center. I noticed that you had previously left a positive review from a past stay and I was pleased to see that you found our accommodations to your liking once again. We have a few floors that have a microwave in the... More 

Seoul, South Korea
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015

An excellently appointed hotel in between downtown Newport News and the east coast of the peninsula. In addition to superb location, the hotel is decorated in modern, clean lines. I ate lunch in the restaurant next to the lobby during my stay and the cheesesteak sandwich was delicious: marinated steak, caramelized onions and peppers, melted cheese on a toasted bun.... More 

Was this review helpful? Yes 2
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

Thank you for all your positive comments about your stay with us here at the Marriott Newport News. We will share your comments with the team and specifically recognize our Chef and our front desk team for their role in making your stay a positive experience. Again thank you for your comments, we look forward to serving you again soon. More 

Virginia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 22, 2015

I've stayed at this hotel several times in the last few years. It is well maintained and in a convenient location to a number of restaurants. Staff members are very polite and friendly. The maids do an excellent job cleaning the rooms. Rooms on one side of the hotel have great views of the very large fountain and surrounding buildings.... More 

Was this review helpful? Yes 2
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

I am glad to hear that you have the Newport News Marriott at City Center to be the place to stay during your many visits to this area. It is always wonderful to hear from our repeat guests how much they enjoy and appreciate the hotel and the surrounding City Center shops and restaurants. We will certainly take a look... More 

Charlottesville, VA
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 22, 2015

The room was tastefully decorated, clean and very quiet. We have stayed there before and this time were on the 9th floor. Our room looked out on the city center water feature and the night lights were lovely. The equipment in the gym was clean, well maintained and the elliptical trainers were awesome! Take your earbuds - they have individual... More 

Was this review helpful? Yes 2
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

I was thrilled to hear that you enjoyed your most recent stay at the Newport News Marriott at City Center and that you have made this your home away from home when staying in Newport News. The view of the fountain is fantastic and the dinner options in the City Center area provide a great variety for our guests to... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

I had a stellar stay the Marriott at City Center until another guest was able to open my hotel room door with their room key. Fortunately I had the metal latch deployed, so the guest couldn't open the door all the way. The guest was just as surprised and apologized. I immediately contacted guest services where my call was sent... More 

Was this review helpful? Yes 1
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

I appreciate your feedback concerning your most recent stay at the Newport News Marriott at City Center. The safety and security of our guests is of the utmost importance to us and if there is any opportunity to improve in this area we most certainly will. I can certainly understand your shock and concern with someone being able to access... More 

Hagerstown
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed here while visiting family in the are. Very nice hotel located in a area with many attractions. The hotel is very clean and modern. There is a nice buffet downstairs for breakfast. Will definitely stay here again.

Was this review helpful? Yes 2
Tim B, General Manager at Marriott Newport News at City Center, responded to this review

Thank you for staying with us at the Newport News Marriott at City Center. I was pleased that you chose to stay here while visiting your family in the local area. I am hopeful that your positive experience this time will bring you back to stay with us again during any future visits with your family. More 

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Additional Information about Marriott Newport News at City Center

Address: 740 Town Center Dr, Newport News, VA 23606
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Newport News at City Center 3.5*
Number of rooms: 256
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News

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