We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott Newport News at City Center

Hotel website
Hotel deals
Hotel packages
740 Town Center Dr, Newport News, VA 23606
Special Offer
Book early and save 20%!
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Marriott Newport News at City Center
View Map
Add Photo Write a Review

353 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
VA
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for two nights and found this to be a good choice. The bed was very comfortable, room and bathroom spotlessly clean, and the staff was very welcoming and thoughtful. There was some noise from the hallway and the adjoining room. The buffet breakfast was good, but nothing special. Ask for a room overlooking the fountain. It's a good... More 

Helpful?
Thank catem
Mark B, General Manager at Marriott Newport News at City Center, responded to this review

Thank you for your review. I am very proud of the tireless effort of our housekeeping team. I am delighted their work showed in the cleanliness of your room and bathroom. The view of the lake and fountain can't be beat in Newport News! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

I stood here for a week on business and it was great. Love the city center area. I am a platinum Marriott rewards member, so I did have an upgraded room and free breakfast. I have no complaints, loved the food as it was better than some of the actual restaurants in the area. The bartender Jim was great. No... More 

Helpful?
Thank Kyle A
Mark B, General Manager at Marriott Newport News at City Center, responded to this review

Thank you for your loyalty to Marriott and our hotel! The concierge lounge is a great benefit for your loyalty and I am delighted you enjoyed the food. Quite a view from the 11th floor overlooking the beautiful lake and water fountains. All of the Bartenders are enjoying creating cocktails with fresh seasonal fruit and house made syrups. Jim is... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 4, 2015 via mobile

In a city where you have a lot of affluent black people, I expected much better service. No one refilling drinks, and lack of management presence made for a terrible weekend. Being that I am a 20 year Veteran in the service industry, I was disappointed, and felt sorry that I ever spent a dime at this establishment. Apparently our... More 

Helpful?
1 Thank djones70
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

I would like to take a moment to thank you for providing us with your feedback in regards to your stay at the Newport News Marriot at City Center. It is always through our customer's feedback that we are able to improve our level of service that we are providing at the hotel. I was disappointed that you did not... More 

Frederick, Maryland
2 reviews
2 of 5 stars Reviewed November 26, 2015

The room was OK but paid parking is required. The breakfast buffet was terrible. The food was inferior and coffee bad. A fast food breakfast would have been far superior. There was not even enough soap in the room.

Helpful?
Thank rshill5
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

Thank you for choosing to stay with us at the Newport News Marriott at City Center. I was disappointed to hear that your visit with us did not meet your expectations as a valued guest. We take great pride in ensuring that all of our guests have a wonderful experience when they are with us. Our Executive Chef takes great... More 

Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 23, 2015 via mobile

My wife and I stayed two nights and thought the Marriott was ok. Customer service was good. Check in was easy and the three elevators were quick. One would even stay open on the lobby floor if not being used. Our TV remote was not working well and when I told the front desk the maintenance guy had a new... More 

Helpful?
Thank Rob M
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

It certainly sounds like you and your wife enjoyed yourselves during your visit with us at the Newport News Marriott at City Center. Your description of the hotel sounds exactly like we want our guests to feel when they are staying with us. We hope our guests appreciate our brand new lobby and guestrooms, but more importantly, the service of... More 

Blacksburg, Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 18, 2015

I attended a conference held at the Marriott Newport News at City Center. The facility is in top condition, the hotel rooms and beds are excellent, and the food service was top notch. Highly Recommend!

Helpful?
Thank TomintheBurgs
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

As we pride ourselves on being the best option for conferences in the Hampton Roads area, your feedback is much appreciated. I was pleased to see that you found our hotel and conference center accommodations to your liking and that we allowed you and the other attendees the very best opportunity to get the most out of your conference. I... More 

Prince George, Virginia
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed November 16, 2015 via mobile

I like to post bullet comments for readers because they are easy to read and to the point - long walk from the parking garage -bed mattress (which is the most important) was fine but average. My back was sore getting up but there are no lumps or deviations. Bed was firm -carpet clearly needed cleaning. Large spots all over... More 

Helpful?
Thank bronco38
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

Thank you so much for taking the time to let us know the details of your stay with us. I am truly sorry that we did not live up to the expectations you have of a Marriott hotel. The carpet stains and the shower shutting off during use is certainly something that we will address with both our housekeeping and... More 

Hampton, United States
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2015 via mobile

Very nice hotel and restaurant. Good food. Located in City Center Newport News VA. Staff very helpful and friendly. Centrally located. Comfortable and relaxing. Recommend going to dinner here or staying as a hotel guest. Marriott are always nice hotels to stay in.

Helpful?
Thank Susan C
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

Our Executive Chef was very pleased to hear that the business dinner you enjoyed at the hotel was what you have come to expect from Marriott. We pride ourselves on providing a high quality of food in both our restaurant and our conference center. I am hopeful that on your next visit to the Newport News Marriott that you will... More 

North Carolina
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 11, 2015

We have been to this Marriott Newport News a few years ago, but this was the first time since it had been remodeled. The lobby looked better this time but I think it was more functional before being remodeled. The staff was very friendly, more than I remembered. We enjoyed our stay. They offer brunch in the morning for about... More 

Helpful?
Thank JMcLauchlin
Matthew M, Manager at Marriott Newport News at City Center, responded to this review

I am glad that you had the opportunity to visit with us again as you have prior to our renovations. As you mentioned in regards to our lobby renovations, we are still in the process of changing a few of items to make it more functional for our guests. We have spent a lot of time this year on retraining... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed October 28, 2015 via mobile

I travel down to Newport News, and the surrounding area, a good bit for business and have always enjoyed my stay. I am a platinum member for Marriott, so I have plenty of experiences with all levels of this chain. Over the course of my last few trips, this location has shot straight to the top of my list of... More 

Helpful?
Thank CoachCulley
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Hotel & grounds (11)
Viewed
View from room (11)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (10)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (5)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Newport News
1.6 mi away
Hilton Garden Inn Newport News
Hilton Garden Inn Newport News
#3 of 40 in Newport News
4.5 of 5 stars 348 reviews
2.6 mi away
Courtyard by Marriott Newport News Airport
2.3 mi away
Hampton Inn & Suites Newport News (Oyster Point)
Show Prices
Show Prices
Show Prices
1.8 mi away
Hampton Inn Newport News-Yorktown
0.8 mi away
Holiday Inn Newport News
Holiday Inn Newport News
#10 of 40 in Newport News
4.5 of 5 stars 143 reviews
2.7 mi away
Residence Inn Newport News Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay