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All 37 Newport News hotels

Marriott Newport News at City Center

3.5 of 5 Hotel   |   740 Town Center Dr, Newport News, VA 23606
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Ranked #9 of 37 Hotels in Newport News
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
sypder Los Angeles, California
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259 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Top Contributor
53 reviews 53 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a platinum member, I have been in a lot of hotels, and this hotel does a great job. It is one of the nicest hotels in the region. It is also great to be able to walk to restaurants (some of which are pretty good). The views are nice, especially of the lake, the staff is friendly, and parking... More

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Chesapeake, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This Marriott hotel is located at the City Center of Newport News, walking distance from many businesses, local restaurants, and a movie theater. The area itself is very welcoming and business-centric. Upon arrival we noticed that renovations were taking place for a new restaurant and bar area, but it wasn't unsightly or taking away from our experience and stay at... More

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Williamstown, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Marriott is one of the best Marriotts I have ever stayed at. The Coincierge Lounge beats any other I have seen and the staff is particularly friendly and courteous. I highly recommend. Carl and Susan are the most engaging people I have encountered yet at a Marriott in the lounge. My favorite Marriott I stay at by far,

Was this review helpful? Yes 2
Danbury, Connecticut
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was nice, clean rooms and nice views (depending on room). Maid service shows up sometime after 4pm(5th floor). Iron in room was unusable because of burnt on gunk. 12.00 buffet for breakfast (not worth the price) you get cereal, scrambled eggs or French toast. Buffet tables were dirty. Centrally located in city center with lots of local food/shopping choices.... More

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NNManager, Manager at Marriott Newport News at City Center, responded to this review

Thank you for providing your feedback concerning your stay at the Newport News Marriott at City Center. I am glad that you found the hotel rooms to be clean and the views of City Center to be to your liking. I am sorry that you found the breakfast to be less than desirable. I am hopeful that this description of... More

Alexandria, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is in the midst of a major renovation, so it would probably be unfair to get too picky. The staff is very nice, and the rooms are good. Once they finish the lobby/bar/restaurant renovations it should be much better. There are several bars and restaurants within walking distance. And is you are there to visit CNU, it is convenient... More

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Newport News
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love thee Marriott to the depth and breadth and height My soul can reach, when feeling tired and in need of rest, I seek comfort in the cozy linens on thy beds. I love thee to the level of every day’s Most quiet need, by sun glistening off the oyster point lake. I love thee freely, when I enter... More

Was this review helpful? Yes 4
Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 15, 2014

From being consigned to a suite outside the hotel's noisy air handling units to a room full of down products that we arranged in advance to be absent because of allergies, to the missing pots, pans, silverware. towels and other parts of what is expected in a suite with a kitchen, having to move to another suite with no help... More

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NNManager, Manager at Marriott Newport News at City Center, responded to this review

I am very sorry that your stay at the Newport News Marriott at City Center was less than you expected. While some of the situations could certainly have been avoided and should have been handled differently, I have a feeling that we do not provide the type of accommodations you were looking for at our hotel. You mentioned a suite... More

North Stonington, Connecticut
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2014

The staff was friendly. The rooms were clean and comfortable. I was disappointed that wi-fi was an additional charge as was breakfast. The breakfast was a buffet with a nice variety, but was almost $15 with tax. Would have been nice to have complimentary wi-fi and a continental breakfast. This is why I only gave 4 stars.

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

Stayed 3 nights for a tennis tournament. Above average room size, pillow top mattress. Nice safe in room and extra large tubs. Room service was decent. The lobby is under construction. Desk clerks are helpful. A little out of the way and be prepared for large bus groups.

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McLean, Virginia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2014

The hotel itself made a solid performance, with the exception of the TV remote, which was not working (hotel staff should check these between stays). We stayed on the 11th floor. The concierge lounge had great offerings (loved the turkey soup and the oreo cake). Staff was very cordial and a pleasure to be around. What stuck out was the... More

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Additional Information about Marriott Newport News at City Center

Address: 740 Town Center Dr, Newport News, VA 23606
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Newport News at City Center 3.5*
Number of rooms: 256
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott

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