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All 37 Newport News hotels

Marriott Newport News at City Center

3.5 of 5 Hotel   |   740 Town Center Dr, Newport News, VA 23606
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83%
Ranked #9 of 37 hotels in Newport News
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Pam S Winchester, Virginia, United States
  • Overview
  • Reviews (231)
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231 people have reviewed this hotel

Traveler rating
    117
    75
    17
    14
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
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English first
Winchester, Virginia, United States
Top Contributor
140 reviews 140 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

Our tennis team was in town for a very large tournament in the area, and over half the hotel was booked with teams from around the state. There was also a wedding, a reunion, and other activities at the hotel. Despite arriving and having to wait to check-in as I needed bellhop assistance at the front entrance, once I was... More

Was this review helpful? Yes
NNManager, Manager at Marriott Newport News at City Center, responded to this review

As the Newport News Marriott at City Center has been the host hotel for many tennis tournaments in the past, it was great to hear that the players are still having a wonderful experience at our hotel. I was pleased to hear that even though the hotel was busy and under construction that you found the staff to be pleasant... More

Norfolk, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I found this gem of a hotel nearby after going to the horrific Magnuson Hotel. My check in was less than 5 minutes. I was surprised at the parking fee of $6 though. The layout of the hotel and surrounding area is beautiful. Got to my room and it was nice and clean! Everything was just so beautiful and relaxing.... More

Was this review helpful? Yes
NNManager, Manager at Marriott Newport News at City Center, responded to this review

Thank you for taking the time to provide your feedback concerning your recent stay with us. I was glad to hear that you were able to enjoy everything that our great City Center area has to offer. Our housekeeping team was especially pleased to hear that your room met your high expectations as we hold ourselves to the same high... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in town for the Jazz Festival and booked here for a decent rate. Although I wasn't expecting one, our room had a beautiful view of the fountains! We had limited time between or arrival and the start of the show, so we decided to order room service. I'm not a fan of room service; long waits, ridiculous charges... More

Was this review helpful? Yes
Tim B, Manager at Marriott Newport News at City Center, responded to this review

On behalf of the entire Newport News Marriott team here in Virginia Beach, thank you for the positive comments you have shared. We are so pleased to hear about your wonderful stay with us and that we are your hotel of choice for the future! We look forward to serving you again soon. More

Gulfport, Florida, United States
Top Contributor
61 reviews 61 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in center city, which has nightlife options that you can walk to and some nice restaurants as well a quick 5 minute drive away. The staff was welcoming upon arrival and the hotel is very clean and updated. Rooms were on the larger side and very clean and comfortable. The staff in the bar and restaurant area was very... More

Was this review helpful? Yes
Tim B, Manager at Marriott Newport News at City Center, responded to this review

Thank you for your positive comments about your stay with us here at the Newport News Marriott. We could not agree with you more in your observations concerning how the Marriott combined with all that the Oyster Point area offers makes for a great experience. Again thank you for your comments, we look forward to serving you again soon. More

Fremont
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel in the city center. For Marriott elite members there is a lounge on the 11th floor that is nice although it gets crowded during breakfast and has limited seating. The lobby was being renovated during my stay which was not a big deal. The staff is courteous and one of the managers, Mr. Manning, was... More

Was this review helpful? Yes
NNManager, Manager at Marriott Newport News at City Center, responded to this review

The Newport News Marriott at City Center staff and management would like to thank you for staying with us and for taking the time to provide us with your comments concerning your stay. We appreciate your willingness to accomodate our renovations as we are very much looking forward to the brand new finished product. You will be pleased to hear... More

Virginia Beach
Top Contributor
71 reviews 71 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for a weekend visit while my wife attended a conference at Fort Monroe. The hotel was clean, rooms very nice and comfortable with top end amenities. Wonderfully comfortable beds. We had a fountain view room which was very nice at night to overlook. Loved all the little high end touches like small box with all the coffee and tea... More

Was this review helpful? Yes 2
NNManager, Manager at Marriott Newport News at City Center, responded to this review

Thank you very much for taking the time to provide your feedback and feelings about the Newport News Marriott at City Center. Your description of the hotel is exactly what we would like to portray to our guests. I was pleased to hear that you and your wife enjoyed themselves during your weekend in Newport News. I do hope that... More

Covington, Kentucky
Top Contributor
98 reviews 98 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were here with several other family members for a wedding. The location and the grounds were great, but being charged extra for parking and wifi (which are standard in every hotel/resort I've ever been to), left me unimpressed. There were also problems with having the rooms for the wedding ceremony and reception ready. After the ceremony, the hotel "clean... More

Was this review helpful? Yes 1
NNManager, Manager at Marriott Newport News at City Center, responded to this review

I would like to first thank you and your family for making the decision to stay at the Newport News Marriott at City Center for the wedding event you attended. We take great pride in ensuring our guests are completely satisfied with their accomodations, especially when celebrating an event, such as a wedding. I was pleased to hear that you... More

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is fairly new. Everything is new and fresh. As with all Marriott's this is a full service hotel. The rooms, staff and food were all top notch. The fountains outside the hotel are beautiful. If working in this area again I will stay here again.

Was this review helpful? Yes 4
Tim B, Manager at Marriott Newport News at City Center, responded to this review

Thank you for taking the time to share your wonderful comments about your stay with us at the Newport News Marriott! We were excited to hear that not only was our team able to exceed your expectations, but that you will give us the opportunity to serve you again. We look forward to your next visit. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 25, 2014

Beware if you are under 60, the hotel is only for those with lots of disposable income. They charge extra for parking, Internet, and breakfast. Marriott is really out of touch with the next generation of hotel shoppers. I take responsibility for missing some details on the hotel homepage but paying for parking, Internet, and breakfast is not winning me... More

Was this review helpful? Yes 6
Renee W, Guest Relations Manager at Marriott Newport News at City Center, responded to this review

Thank you for sharing your opinion on Trip Advisor. I understand you were frustrated and disappointed with the additional charges at our hotel. It is a full service Marriott hotel standard to charge for the internet in the guestrooms. We have a tiered internet process that allow our guests to choose the amount of bandwidth they will require. We do... More

Newport News
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2014

There are truly no words to describe how spectacular my stay here was. But I will try to express my experience as best I can. When checking in, I was struck by how friendly and helpful everyone was. I felt like each employee was happy to be there, which made me happy to be there! The service was above and... More

Was this review helpful? Yes 4
Tim B, Manager at Marriott Newport News at City Center, responded to this review

On behalf of the entire Newport News Marriott team, thank you for all your positive comments you have shared. We are so pleased to hear about your wonderful stay with us and that we are your hotel of choice for the future! We look forward to serving you again soon. More

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Additional Information about Marriott Newport News at City Center

Address: 740 Town Center Dr, Newport News, VA 23606
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Newport News at City Center 3.5*
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Newport News #7 Romantic Hotel in Newport News
Hotel Class
Number of rooms
256

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