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Country Inn & Suites Newport News South

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1069 J Clyde Morris Blvd, Newport News, VA 23601
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Country Inn & Suites Newport News South
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Country Inn & Suites Newport News South
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172 reviews from our community

Traveler rating
    67
    52
    19
    13
    21
See reviews for
90
18
11
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • Spanish first
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    (172)
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    (32)
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Virginia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I contacted this hotel in January to reserve a block of rooms for my daughter's wedding in April. We received a contract via email, signed and returned to the same email address, and I thought we were fine, until the phone started ringing. When our guests tried to make reservations, our block could not be found. The manager finally emailed... More 

Was this review helpful? Yes
StephenBarger, General Manager at Country Inn & Suites Newport News South, responded to this review

VTHokie, I am sorry about any misunderstandings we had regarding this block. Unfortunately, when we send out contracts out, if we don't receive a signed copy back, we don't make the group block. I will reevaluate our policies, and begin recontacting guests back to verify whether they still need the block or not, I am very sorry that this was... More 

Columbia, South Carolina
1 review
2 of 5 stars Reviewed 1 week ago

My Husband and I , along with 3 friends, reserved 2 rooms for 3 nights at this hotel in Newport News. When we first arrived at the hotel, there was construction going on downstairs. It was an awful sight for those entering to stay at the hotel. I feel as if there should have been some type of warning before... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
StephenBarger, General Manager at Country Inn & Suites Newport News South, responded to this review

Meshe, I am very sorry that you were dissatisfied with your stay with us. We are undergoing some renovations in our lobby area, which should be done in the next week. Please feel free to call me at the hotel directly so we can discuss your problems, and so we can have the opportunity to rectify the situation. Sincerely, Stephen... More 

Lynchburg
Contributor
12 reviews 12 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm here now for one night while in town for a business workshop. The front desk and breakfast area are now under construction with a slab for the floor and missing ceilings. Not something you want to see when you first arrive. I really think that hotels should offer a discount during times of renovation, or at least post something... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Newport News South, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel and your room during your stay, in regards to the ongoing noise, pool and hot tub, and general hotel appearance. We appreciate you taking the time share your experience as your comments are valued and will be used to... More 

Arlington, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I were in the area recently and we were so happy with our stay that we booked the same hotel on our next visit. Although I often see the term "heated pool," I rarely find one warm enough for me to swim in. So I was thrilled to finally find a reasonably priced hotel in the Newport... More 

Was this review helpful? Yes
StephenBarger, General Manager at Country Inn & Suites Newport News South, responded to this review

Lisa, Thank you so much for your repeated business and your excellent review! We realize how important a heated indoor pool is for many of our guests, and we make sure to maintain it for the pleasure of our leisure and business guests. We are glad that you enjoyed all of our facilities and our breakfast. We are always looking... More 

Franklin, New Hampshire
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 24, 2015

We had planned our trip to VA back in November. When we arrived the hotel we had booked was closed and under construction. We were very lucky to find Country Inn & Suites at such short notice. We had booked 3 nights, but were only able to stay 2 due to their pipes bursting. Not their fault but it was... More 

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StephenBarger, General Manager at Country Inn & Suites Newport News South, responded to this review

K_D_Grant, Thank you so much for your review and your business! I am very sorry that we had a pipe burst during your visit, but am glad that you loved the rest of your stay. We do all we can to provide the best stay possible, and I am glad that we succeeded. I have spoken with our staff, and... More 

1 review
5 of 5 stars Reviewed February 17, 2015

We stayed here from February 11th thru the 16th this was the 2nd time We love the hotel the breakfast is awesome, the rooms are nice, the staff is excellent the only problem we encountered was the Internet keep cutting off but other than we would definitely be back

Was this review helpful? Yes
StephenBarger, General Manager at Country Inn & Suites Newport News South, responded to this review

Trina, Thank you much for your recent business and your excellent review of our property. We look forward to seeing you again the next time you're in the area! Stephen Barger General Manager More 

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