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Hilton Garden Inn Newport News

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180 Regal Way, Newport News, VA 23602
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Hilton Garden Inn Newport News
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Hilton Garden Inn Newport News
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277 reviews from our community

Traveler rating
    179
    69
    18
    7
    4
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94
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84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Townsend, WA, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Rates pretty high for hotel having so many problems. No towel racks, paper cups for water and coffee, shower leaked all over bathroom floor (safety hazard), no free internet after 24 hours, $9.95 breakfast, no bar, poor temperature control. Doesn't live up to a good hotel.

Review collected in partnership with Hilton Garden Inn

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Delavan, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Clean, Well Maintained, Excellent Staff and Service Highly reccomend this Hotel to everyone staying in the area. check in process is a breeze and check out is as simple as leaving for the day with everything previously taken care of.

Review collected in partnership with Hilton Garden Inn

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Pleasant Prairie, Wisconsin
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 6 nights to visit family in Newport News. The hotel is set back far enough off the main road so you don't here all traffic noise. Great location with theater within walking distance and a shopping center very close too which had a Kmart, Krogers, liquor store & several others. Our daughter lives near the Patrick Henry... More 

Was this review helpful? Yes 1
Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this property because of the great reviews here on this site. I was very disappointed. I called to confirm my 3 rooms for late arrival and it took over 10 minutes for this simple task because they kept putting me on hold and trying to upsell me on other Hilton products TWICE on one phone call. The person... More 

Was this review helpful? Yes 2
Sandston, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My sister and I take mini-vacations to the HGI in Newport News periodically. Everyone is always very nice and the rooms/beds are very clean. My sister and I really enjoy having a leisurely breakfast. The made to order omelettes are fantastic. We wouldn't stay anywhere else.

Review collected in partnership with Hilton Garden Inn

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Lexington, Kentucky
Top Contributor
103 reviews 103 reviews
44 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for three days in April while out on business and I cant really say anything negative about the property. Location is literally right off of I-64 and is adjacent to a large retail / marketplace/ cinema development so you could literally walk to anything that you needed from the property. Breakfast staff was fantastic and I could tell... More 

Was this review helpful? Yes 1
Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed the note so that we wouldn't have to deal with the tunnel traffic to meet 6am appt at Riverside Hospital. Rey was very helpful making the reservation & advising what discounts were available. Upon arrival, he has an infectious attitude and customer service. Room was clean & comfortable. No complaints for a one night stay.

Was this review helpful? Yes 2
Fort Walton Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've been staying at this hotel for the past nine years during my business travels to Newport News, VA and have thoroughly enjoyed each and every visit. The hotel rooms and its surroundings are always clean and well-maintained, and the staff personnel are always cheerful and willing to help. It's first rate in my opinion!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Clanton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Smooth Check in with a very polite and accommodating staff, good smelling rooms and lobby. Liked the vaulted ceilings and the adjustable beds in my room. bathroom was clean and sheets were fresh. Ill be back!

Review collected in partnership with Hilton Garden Inn

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for a weekend for a family wedding. They were very accommodating with our extremely late arrival. It beautiful scenery out our window. That being said...... The next day while sitting in the window chair, my husband noticed a prescription bottle under the edge of the bed. This WAS NOT our prescription drugs!!!! Turns out it was someone's heart medicine!!... More 

Was this review helpful? Yes 1
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